Granite Mesa Health Center

Pros

• The staff at Granite Mesa Health Center are attentive, kind, and truly care about their patients.
• Residents receive excellent therapy that helps them regain strength and confidence.
• Family members appreciate the clean rooms and comfortable environment of the facility.
• Patients enjoy the food provided, often commenting on the variety and quality of meals.
• Staff members create a positive vibe, making residents feel welcomed and at home.
• The facility offers engaging activities that residents can participate in if they choose.
• Family members express gratitude for the post-discharge follow-up calls to check on their loved ones.
• Residents feel supported and cared for throughout their rehabilitation journey.
• The facility is praised for its friendly atmosphere and strong sense of community among residents and staff.

Cons

• The facility is very short-staffed, leading to poor care and communication.
• Management, especially the Director of Nursing, is described as rude and unapproachable.
• There were incidents where a resident fell due to inadequate supervision, resulting in further injuries.
• The staff did not offer necessary medical evaluations, such as X-rays after a fall.
• There were complaints about the consistency of medication management for residents.
• The food was often criticized for being unsatisfactory or too large in portion sizes.
• Some residents felt pressured to participate in activities they did not want to join.
• A family member expressed frustration regarding the lack of attention and care due to understaffing issues.

Review

Granite Mesa Health Center has garnered numerous positive reviews from families and patients alike, reflecting a reputation for providing exceptional care and compassionate support. One of the most frequently highlighted aspects of the facility is its attentive and kind staff, whose dedication to residents creates an environment where patients can recover with confidence. After undergoing hip surgery, one family praised the staff's ability to foster not only physical recuperation but also emotional well-being. Daily rehabilitation sessions have empowered patients to regain strength while enjoying meals prepared with care, reinforcing a positive atmosphere.

Many reviews underscore the success of therapy programs at Granite Mesa. Patients entering the facility often arrive weakened and apprehensive about their recovery journey; however, the therapy staff have been commended for their professionalism and patience in guiding individuals back to health. One review recounted how a patient was encouraged by therapists who provided tailored advice on managing daily tasks effectively, showcasing a commitment to each resident’s unique needs. The facility allows extra room for individual preferences in activities; although some patients opt out of group activities like bingo or crafts, they still find enjoyment in one-on-one interactions or quiet time watching television.

Family members consistently expressed gratitude for both the environment and quality of care within Granite Mesa Health Center. Several reviewers mentioned that loved ones received not just medical assistance but also genuine compassion from aides and nursing staff who treated them as if they were family members. Such observations highlight how personal connections form within the center, creating an uplifting experience even during challenging times. Activities like church services are offered weekly, along with reading rooms stocked with puzzles to stimulate minds—a testament to the holistic approach embraced by Granite Mesa.

While countless reviews contain stories of triumphs in rehabilitation and excellent customer service experiences at Granite Mesa, there are also accounts that detail areas needing improvement. Some clients have brought attention to issues related to staffing levels and management practices. Specific incidents involving patient falls raised concerns about oversight that could threaten safety during rehabilitation—underscoring potential gaps in care when resources are stretched thin.

Communication between staff members has been another point of contention for some families involved at Granite Mesa Health Center. Discrepancies regarding medication schedules were noted initially but appeared manageable as nurses adapted to each patient's home-based routines over time. However, discontentment regarding certain administrative responses pointed toward deeper systemic challenges that need addressing if optimal standards are fully realized.

In summary, Granite Mesa Health Center stands out as a facility where love and respect guide everyday activities—its caring personnel distinguish it from other rehabilitation centers through personalized attention given not only in health matters but also emotional support during difficult transitions following hospitalizations or progressive diseases like dementia. While challenges exist within its operational framework that warrant careful consideration moving forward, patient feedback indicates that many would choose this compassionate community again should circumstances arise requiring skilled nursing care in future rehabilitative journeys.

Places of Worship

• Southern Baptist Convention (0.2 miles)
• First Baptist Church (0.2 miles)
• St Andrew Presbyterian Church (0.4 miles)
• Church of Christ (0.5 miles)
• First Christian Church (0.7 miles)
• Evangelical Luthrn Ch In Amr (0.9 miles)
• St Peter's Lutheran Church (0.9 miles)

Pharmacies

• Walgreens (0.3 miles)
• Health Mart Pharmacy (0.8 miles)
• CVS Pharmacy (1.4 miles)
• Good Neighbor Pharmacy (6.3 miles)

Restaurants

• Bella Sera (0.3 miles)
• Agustino’s Mexican Food (0.4 miles)
• Pizza Hut (0.4 miles)
• Fuji Sushi & Asian Grill (0.4 miles)
• Thai Niyom Restaurant (0.4 miles)
• Doc’s Fish Camp & Grill (0.4 miles)
• Burger King (0.4 miles)

Physicians

• Victory Allergy Clinic (0.3 miles)
• Austin Heart (0.4 miles)
• Texas Oncology-Marble Falls (0.4 miles)
• Cheryl Coldwater, MD (0.5 miles)
• Austin Gastroenterology (0.5 miles)
• Lone Star Circle of Care Family Care Center at Marble Falls (0.5 miles)
• Hill Country Pain Associates (0.7 miles)

Transportation

• Enterprise Rent-A-Car (0.4 miles)
• Alamo (0.4 miles)
• Hertz Local Edition (1.6 miles)
• U-Haul (9.9 miles)
• Burnet Municipal Airport-Kate Craddock Field (BMQ) (11.1 miles)

Hospitals

• Marble Falls Emergency Medical Station (0.5 miles)
• Kirby Highland Lakes Surgery (1.4 miles)
• Seton Highland Lakes Hospital (10.6 miles)
• Seton Family Of Hospitals (10.7 miles)

Cafes

• Mojo Coffee (0.6 miles)
• Starbucks (1.3 miles)
• Hoovers Valley Cafe (11.2 miles)

Theaters

• ShowBiz Cinemas (1.2 miles)

Parks

• Lakeside Park (1.2 miles)
• Horseshoe Bay Public Park (6.5 miles)
• Longhorn Cavern State Park (8.7 miles)
• Bullfrog Cove (9.4 miles)
• Kingsland Community Park (11.2 miles)