Visiting Angels

Pros

• Christa was dependable, kind, and caring.
• Christa's loving, caring, kind, and compassionate devotion to her clients is admirable.
• Felicia Macias is absolutely amazing and wonderful, loving and caring.
• Felicia Macias has incredible work ethic and unwavering dedication, balancing caregiving with family and work, while maintaining a positive attitude.
• Felicia Macias is a loving, caring caregiver with a heart of gold.
• Felicia goes above and beyond for her clients.
• Susan Shara provides great care, is always on time, and brings a smile.
• Susan Shara is friendly, outgoing, and helpful, and highly recommendable.
• Christa and Visiting Angels provide compassionate, professional care.
• Christa takes great care of her clients.

Cons

• The management and billing department is scammy.
• The service is outrageously expensive.
• They will not agree to cancel when asked.
• The reviewer would not recommend Visiting Angels due to fear of being ripped off when dealing with sick family members.

Review

A collection of experiences shared about Visiting Angels in Marble Falls and the Highland Lakes area paints a clear picture: the frontline caregivers are repeatedly described as compassionate, capable, and deeply trusted by families facing difficult times, while a newer thread of concern runs through about management and billing. Families reached out for help as illness and caregiving obligations pressed in, often during crises involving cancer or other serious health issues, and they found the care they received from the caregivers to be a bright, stabilizing presence even when operational frustrations shadowed the overall experience. The sentiment is not that care was unavailable, but that the business side of the service sometimes felt difficult to navigate, making reliable, transparent billing and cancellation processes all the more important.

Within the Marble Falls team, ceaseless praise sits alongside the more critical notes about administration. The early posts in the record name Celette and the staff, acknowledging their role in coordinating care and supporting families during a trying time. The caregivers' warmth and attentiveness come through again and again, with families expressing gratitude for the dependable, patient, and present care their loved ones received. In these testimonials, the human connection - someone who shows up with a smile, a listening ear, and hands ready to help - emerges as the keystone of what makes Visiting Angels feel trustworthy and life-affirming when illness cards the table.

Christa, a caregiver with Visiting Angels in the Highland Lakes area, repeatedly stands out in the testimonials. Family members describe her as dependable, kind, and truly caring, and they frequently voice a strong recommendation to others in need of in-home support. One caller even frames Christa as someone who embodies the calling of caregiving, noting her warmth, humor, and positive outlook as hallmarks of the exceptional service she provides. Across several comments, Christa's presence is associated with reassurance and a sense that a loved one is in capable, compassionate hands, a sentiment that resonates deeply with families who are navigating end-of-life care or daily routines that demand steady, patient assistance.

Felicia Macias is the caregiver who appears in a substantial portion of the praise, described in glowing terms that touch on both professional competence and heartfelt humanity. Many reviewers call her "amazing," "loving," and a "god sent" presence in the lives of those she helps. She is praised not only for providing excellent direct care but also for the personal reliability she brings - being on time and responsive, and balancing a demanding personal and family schedule with grace. The testimonials emphasize Felicia's big heart and willingness to go the extra mile, portraying her as a beacon of steadiness and warmth who brightens the days of clients and their families. Some reviewers lift her up as a person the family would trust with any loved one, underscoring a sense of profound gratitude for her care.

Other caregivers also receive strong endorsements, painting a broader picture of an organization whose individual team members leave a lasting positive impression. Susan Shara is highlighted for punctuality, warmth, and a consistently welcoming attitude; one reviewer notes that, at 80 years old, her friendly and cheerful presence regularly lifts the day. The way Susan engages with families - keeping them updated, showing genuine care, and delivering dependable service - contributes to a sense of relief and confidence in the care plan. Additional comments about Sharon Barber echo similar themes of helpfulness and kindness, reinforcing the impression that the Visiting Angels' staff is frequently described as friendly, professional, and someone families feel comfortable inviting into their homes.

Taken together, the reviews convey a powerful narrative about what caregivers from Visiting Angels bring to families in Marble Falls and the Highland Lakes area. The overwhelming thread is trust in the human touch: caregivers who listen, whom families come to rely on for day-to-day tasks, safety checks, companionship, and compassionate presence during some of life's most challenging moments. The intensity of praise for Christa, Felicia, Susan, and others speaks to a workforce that is seen as deeply committed to client well-being, often describing their work as more than a job and more like a calling. The emotional resonance - how a caregiver can become a beloved, reassuring figure for both the patient and the family - is a common refrain across the testimonials.

Nevertheless, there is an explicit banner of caution about the operational side of the service. A number of voices express dissatisfaction with management and billing, characterizing it as expensive and unresponsive to requests to cancel or adjust services. This tension highlights a real need for clear communication, transparent pricing, and flexible administration so that the commendable bedside manner of the caregivers is not overshadowed by concerns about costs or the ease of handling changes to care plans. For families already dealing with illness and caregiving demands, having reliable, low-stress administrative processes is rightly considered essential to a truly supportive care experience.

In summary, the body of feedback underscores a strong, recurring appreciation for Visiting Angels' caregivers - Christa, Felicia Macias, Susan Shara, and others - whose dedication, kindness, and professional competence leave a lasting, positive impression on the families they serve. These caregivers are celebrated as dependable partners in care, bringing warmth, humor, and a steady hand to daily routines and end-of-life moments alike. At the same time, the reviews call for continued improvements in management and billing practices to ensure that the overall experience matches the high standards demonstrated by the frontline team. When the care is consistently compassionate and reliable, it becomes a lifeline for families facing illness, and the testimonials reflect that deeply felt appreciation.

Restaurants

• Blue Bonnet Cafe (0.1 miles)
• Oli's Kitchen (0.1 miles)
• Simply Pho House (0.1 miles)
• River City Grille (0.1 miles)
• Ginger & Spice (0.1 miles)
• Rae's Bar & Grill (0.2 miles)
• Sugar Mama Cookies (0.2 miles)

Physicians

• Vitalogy Skincare (0.1 miles)
• Amy Offutt, MD (0.1 miles)
• Amy L Offut MD PA (0.1 miles)
• A Family Dentist Joey Piatek DDS (0.2 miles)
• Hill Country Pain Associates (0.3 miles)
• Lakeview Hearing Center (0.4 miles)
• Lone Star Circle of Care Family Care Center at Marble Falls (0.6 miles)

Places of Worship

• First Assembly Marble Falls (0.1 miles)
• Wels (0.2 miles)
• Living Word Lutheran Church (0.2 miles)
• Elevate Church (0.3 miles)
• First Christian Church (0.4 miles)
• Church of Christ (0.5 miles)
• St Andrew Presbyterian Church (0.8 miles)

Pharmacies

• Health Mart Pharmacy (0.2 miles)
• CVS Pharmacy (0.5 miles)
• Walgreens (0.9 miles)
• Good Neighbor Pharmacy (5.5 miles)

Parks

• Lakeside Park (0.2 miles)
• Horseshoe Bay Public Park (5.6 miles)
• Longhorn Cavern State Park (9.1 miles)
• Bullfrog Cove (9.3 miles)
• Kingsland Community Park (11.1 miles)

Cafes

• Starbucks (0.5 miles)
• Mojo Coffee (1.3 miles)
• Texas Chainsaw Massacre House (11.4 miles)
• The Lake Cafe (11.5 miles)

Hospitals

• Marble Falls Emergency Medical Station (0.6 miles)
• Kirby Highland Lakes Surgery (0.6 miles)

Transportation

• Enterprise Rent-A-Car (1 miles)
• Alamo (1 miles)
• Hertz Local Edition (2.5 miles)
• U-Haul (9.1 miles)
• U-Haul Neighborhood Dealer (11.3 miles)

Theaters

• ShowBiz Cinemas (2 miles)