Visiting Angels in Marble Falls, TX

Pros

• Christa is dependable, kind, and caring.
• Felicia Macias is an excellent caregiver with a big heart who goes above and beyond.
• Felicia Macias is absolutely amazing and wonderful, trusted with loved ones.
• Felicia Macias consistently provides compassionate care with a warm, genuine demeanor.
• Susan Shara is always on time, friendly, and makes her clients feel cared for.
• Christa Cobb is a compassionate, patient, and dedicated caregiver who truly cares for clients.
• The Marble Falls team is skilled, kind, and caring.
• Visiting Angels staff are professional, flexible, and responsive, providing peace of mind.
• Callie is observant, attentive to needs, and has a strong work ethic.
• Cristal leads with compassion and responsibility; the service is exceptional and reliable.
• Visiting Angels offers customized, affordable care with flexible scheduling and no-contract options.
• The Marble Falls office is a blessing to families and helps loved ones stay at home.

Cons

• The management and billing department is scammy.
• Visiting Angels is outrageously expensive and would not cancel when asked.
• The reviewer would not recommend Visiting Angels.
• Scheduling was unreliable, as Visiting Angels did not have anyone scheduled for a requested visit.
• Customers felt they were not getting their money's worth and planned to look elsewhere for home care.

Review

Visiting Angels Marble Falls is best suited for families seeking dependable, personalized in-home care that keeps a loved one living at home rather than in a facility. The program shines when the priority is reliable daily support, companionship, meals, light housekeeping, transportation to appointments, and help with routines that sustain independence. Reviews consistently highlight caregivers who are not only capable but genuinely caring - individuals who become trusted extensions of the family. The standout feature is the ability to tailor services and schedules, with a responsive local office that can assemble a caregiving team to match evolving needs. For a senior who thrives on familiar surroundings and a steady, relationship-driven care arrangement, this option is a practical fit.

Those weighing alternatives should consider who may not be best served here. Families on tight, predictable budgets or those who require strict, iron-clad contracts may want to look elsewhere, as cost and terms can become a point of friction for a portion of clients. There are reports of management and billing concerns from at least one reviewer, who felt misled about costs and cancellation rules. While many experiences are positive, the financial and administrative edge matters, especially for households managing ongoing medical or caregiving expenses. For needs demanding intensive, 24/7 medical supervision or highly specialized care, facility-based options or programs with different pricing structures may offer greater predictability.

The strongest advantages - exceptional caregivers, timely communication, and flexible scheduling - often offset the main drawbacks. Caregivers such as Felicia, Christa, and Susan repeatedly earn praise for reliability, warmth, and a hands-on approach to daily tasks and emotional support. Families report that caregivers arrive on time, check in with loved ones, and proactively handle errands or doctor visits. Office leadership and coordination are frequently cited as responsive and considerate, with staff willing to adjust plans and accommodate changes. The absence of long-term contracts lowers risk and friction, enabling families to reassess as needs shift. When the caregiving bond is strong and the administrative team is proactive, the care outcome feels profoundly reassuring.

Yet the model bears some unevenness. The one caveat noted by a handful of clients centers on billing transparency and occasional scheduling hiccups. These experiences underscore the importance of clear upfront terms, explicit hourly rates, and a defined process for substitutions when a preferred caregiver is not available. The practical takeaway is that success hinges on crisp communication and a reliable point person within the Marble Falls office who can keep the family informed and promptly adjust assignments. In the larger pattern, these strains appear episodic rather than systemic, especially where families experience consistent caregiver compatibility and steady administrative responsiveness.

For families evaluating this provider, the decision frame should center on three pillars: caregiver continuity, financial clarity, and scheduling reliability. Ask for a dedicated care coordinator, insist on written pricing with any add-ons, and confirm the plan for temporary caregiver gaps or turnover. The charisma and competence of the caregivers - who often become trusted partners in daily life - are the most compelling reason to choose this path. The office's ability to tailor coverage, respond quickly to questions, and coordinate with the family is the critical differentiator that turns good care into consistently good outcomes. With those pieces aligned, Visiting Angels Marble Falls delivers a robust, humane home-care solution.

Bottom line: Visiting Angels Marble Falls excels for families who want heartfelt, dependable in-home care that enables aging in place with dignity and connection. The caregiving teams earn strong, repeat praise for warmth, reliability, and practical assistance, underpinned by office staff that generally communicates well and offers flexible scheduling. However, price sensitivity and the risk of administrative friction should prompt due diligence - solid terms upfront, transparent billing, and a clear contingency plan for caregiver changes. For households prioritizing personal contact and a trusted caregiver network, and coupled with a willingness to clarify terms and expectations, this agency represents a sound, capable choice to support a loved one at home.

Restaurants

• Blue Bonnet Cafe (0.1 miles)
• Oli's Kitchen (0.1 miles)
• Simply Pho House (0.1 miles)
• River City Grille (0.1 miles)
• Ginger & Spice (0.1 miles)
• Rae's Bar & Grill (0.2 miles)
• Sugar Mama Cookies (0.2 miles)

Physicians

• Vitalogy Skincare (0.1 miles)
• Amy Offutt, MD (0.1 miles)
• Amy L Offut MD PA (0.1 miles)
• A Family Dentist Joey Piatek DDS (0.2 miles)
• Hill Country Pain Associates (0.3 miles)
• Lakeview Hearing Center (0.4 miles)
• Lone Star Circle of Care Family Care Center at Marble Falls (0.6 miles)

Places of Worship

• First Assembly Marble Falls (0.1 miles)
• Wels (0.2 miles)
• Living Word Lutheran Church (0.2 miles)
• Elevate Church (0.3 miles)
• First Christian Church (0.4 miles)
• Church of Christ (0.5 miles)
• St Andrew Presbyterian Church (0.8 miles)

Pharmacies

• Health Mart Pharmacy (0.2 miles)
• CVS Pharmacy (0.5 miles)
• Walgreens (0.9 miles)
• Good Neighbor Pharmacy (5.5 miles)

Parks

• Lakeside Park (0.2 miles)
• Horseshoe Bay Public Park (5.6 miles)
• Longhorn Cavern State Park (9.1 miles)
• Bullfrog Cove (9.3 miles)
• Kingsland Community Park (11.1 miles)

Cafes

• Starbucks (0.5 miles)
• Mojo Coffee (1.3 miles)
• Texas Chainsaw Massacre House (11.4 miles)
• The Lake Cafe (11.5 miles)

Hospitals

• Marble Falls Emergency Medical Station (0.6 miles)
• Kirby Highland Lakes Surgery (0.6 miles)

Transportation

• Enterprise Rent-A-Car (1 miles)
• Alamo (1 miles)
• Hertz Local Edition (2.5 miles)
• U-Haul (9.1 miles)
• U-Haul Neighborhood Dealer (11.3 miles)

Theaters

• ShowBiz Cinemas (2 miles)