Arbor Terrace Lakeway

Pros

• Residents appreciate the cleanliness and professionalism of Arbor Terrace Lakeway, noting that the staff is friendly and attentive to their needs.
• Many families have found the staff at Arbor Terrace Lakeway to be helpful, with caregivers showing genuine care for residents.
• The facility is praised for its engaging activities and supportive environment that encourages residents to participate and interact with one another.
• The new management has received positive feedback, leading to improvements in overall care and resident satisfaction.
• Reviews highlight the delicious meals provided at Arbor Terrace Lakeway, which play a significant role in residents’ happiness.
• Residents feel safe and content in their new home, often expressing gratitude for the sense of community built by the staff.
• The facility is described as beautiful, providing a pleasant setting that enhances the living experience for all residents.

Cons

• They experienced a terrible onboarding process with multiple errors that delayed their loved one's move-in by over a week.
• There was trouble getting timely responses from calls and emails to the nursing director, which led to errors in medication.
• The food needs more change and improvement despite the new management being in place.
• Staffing shortages have caused struggles in providing adequate care for residents.
• Residents are often left to figure out activities on their own due to a lack of advance scheduling and transportation for religious services is not consistently provided.
• There were issues with medication management and understanding pain levels in residents with Alzheimer's, making it difficult for families.
• The pool has been under construction and not open as promised, leading to disappointment among residents and their families.

Review

Arbor Terrace Lakeway appears to be a community that resonates positively with many families and residents, offering a blend of cleanliness, professionalism, and a friendly atmosphere. Numerous reviews highlight the facility's commitment to maintaining a welcoming environment for its residents. The staff at Arbor Terrace Lakeway plays a crucial role in creating this positive ambiance, as many families have noted their kindness and willingness to assist with any concerns or questions that arise. One reviewer emphasized how easy it is to work with the team, acknowledging their receptiveness to providing help whenever needed. Such firsthand experiences reinforce the notion that the staff genuinely cares about the well-being of each resident.

Occupants of Arbor Terrace Lakeway seem particularly pleased with the memory care programs available within the community, which is one of the key factors for families considering this residence for their loved ones. Families have shared stories of how their relatives are thriving within these programs—some noting enhanced levels of activity compared to prior placements. This improvement contributes significantly to overall satisfaction not only from residents but also from family members witnessing these positive changes. Many reviewers express gratitude towards specific caregivers who foster close relationships with residents, emphasizing that such connections enhance both care quality and emotional support.

However, it’s important to note that while many aspects are commendable, there have been challenges highlighted by some reviewers. A few users mentioned experiencing staffing shortages typical across senior care facilities; this has sometimes resulted in transitional difficulties during initial residency periods. These transitions can be further complicated when family involvement wanes after settling in. Despite these hurdles expressed by some families regarding onboarding processes and communication related to medication management, many acknowledged improvements under new management leadership—a decision made by Arbor Terrace Lakeway's administration that has been appreciated by several residents and families alike.

Dining experiences at Arbor Terrace warrant particular mention due to mixed feedback surrounding meal options within the establishment. Although several individuals rated meals highly as being one of the primary reasons for choosing this facility over others, there have been calls for more variety and improvement in food offerings. Engaging culinary experiences are essential in assisted living environments as they contribute significantly toward residents' overall satisfaction—an area where some reviewers felt there was room for growth despite excellent service standards maintained by staff.

The activities offered at Arbor Terrace also received varied opinions; while residents enjoyed some traditional events like wine parties three times a week—helping create social dynamics among members—others pointed out logistical challenges regarding how activities were communicated or publicized within the community structure itself. For instance, advertising was often limited to daily printouts rather than an upfront schedule allowing better planning opportunities for participants wishing to engage fully during their week’s stay at Arbor Terrace Lakeway.

In conclusion, Arbor Terrace Lakeway stands out as a vibrant community enriched with compassionate staff committed to providing quality care for seniors. Although challenges such as staffing fluctuations and dining options exist alongside commendable caregiver relationships tending closely to resident needs, families generally report high levels of contentment regarding their loved ones' developmental journeys post-move-in. It seems clear based on collective testimonials that Arbor Terrace creates an environment where joy exists amid supportive hands guiding through life’s journey—a testament worth conveying to anyone seeking genuine affection towards elder care solutions capable of making every day feel cherished and fulfilling.

This part of Lakeway, Texas offers a range of amenities and services within close proximity, making it an ideal location for senior living. With several physicians' offices nearby, including Lake Travis Eye & Laser Center and Bee Caves Pediatrics, residents have access to quality healthcare options. The area also features a variety of restaurants such as The Grove Wine Bar & Kitchen and P. Terry's Burger Stand, offering convenient dining choices. In terms of pharmacies, Walgreens and CVS Pharmacy are easily accessible for medication needs. Additionally, there are places of worship like Emmaus Catholic Church nearby for spiritual fulfillment. Parks like Hippie Hollow Park and Hamilton Pool Preserve provide opportunities for outdoor recreation and relaxation. For coffee lovers, cafes such as Black Rock Coffee Bar and Summer Moon Coffee are just a short drive away. Furthermore, theaters like Sky Cinemas and Alamo Drafthouse Cinema offer entertainment options for seniors looking to enjoy a movie outing. Overall, this part of Lakeway provides a well-rounded community with essential services and recreational activities that cater to the needs and interests of older residents seeking a comfortable living environment.

Physicians

• Lake Travis Eye & Laser Center (0.1 miles)
• Bee Caves Pediatrics (0.6 miles)
• Austin Gastroenterology (2 miles)
• Westlake Dermitology PA (6.6 miles)
• Westlake Dermatology & Cosmetic Surgery - Southwest Parkway (8 miles)
• Southwest Pediatric Associates (8.6 miles)
• Schram McDonnell (8.6 miles)

Restaurants

• The Grove Wine Bar & Kitchen (0.3 miles)
• P. Terry's Burger Stand (0.4 miles)
• JuiceLand (0.7 miles)
• Whataburger (0.9 miles)
• Bon Japanese Cuisine (1 miles)
• Chick-Fil-A (1.4 miles)
• Artemis Mediterranean Grill (2.2 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.9 miles)
• Walgreens (8.6 miles)
• CVS Pharmacy (8.6 miles)
• CVS Pharmacy (9.4 miles)

Places of Worship

• Emmaus Catholic Church (1.6 miles)
• Bannockburn Baptist Church (10.3 miles)

Parks

• Hippie Hollow Park (7.6 miles)
• Windmill Run Park (8 miles)
• Hamilton Pool Preserve (9.4 miles)

Cafes

• Black Rock Coffee Bar (7.9 miles)
• Ski Shores Waterfront Cafe (8.8 miles)
• Starbucks (8.9 miles)
• Summer Moon Coffee (10.9 miles)
• Nordstrom Ebar Artisan Coffee (10.9 miles)
• Starbucks (11 miles)
• Mozart's Coffee Roasters (11.4 miles)

Theaters

• Sky Cinemas (8.6 miles)
• Alamo Drafthouse Cinema (11 miles)
• AMC Barton Creek Square 14 (11 miles)