Brookdale Lakeway

Pros

• Residents appreciate the friendly and welcoming attitude of the staff at Brookdale Lakeway, who always greet them with smiles and use their names.
• The facility is well-kept, providing a positive living environment for residents.
• Many residents enjoy engaging in activities and interactions, fostering a sense of community within the living and dining areas.
• The dining service is attentive to individual dietary needs and preferences, ensuring that residents feel safe with their meal choices.
• Families feel at ease knowing that their loved ones are cared for with respect and love, especially in memory care units.
• Staff members go above and beyond to provide assistance to residents and their families, creating peace of mind.
• Residents value the independence they have while still receiving necessary support when needed.
• There are regular celebrations and social events that promote engagement among residents.
• Management is receptive to resident suggestions, demonstrating a commitment to continuous improvement in services offered.
• The atmosphere is described as warm and caring, contributing positively to residents' overall happiness at Brookdale Lakeway.

Cons

• There have been ongoing issues with a leaky roof at Brookdale Lakeway, which poses a safety hazard and has not been effectively resolved despite management's assurances.
• Some residents reported feeling neglected during afternoons and evenings, as staff tended to leave them watching television without much engagement.
• A resident expressed dissatisfaction with the food quality, stating that it was not great and did not meet their expectations.
• Although there are scheduled activities, some residents do not participate, leading to observations of disinterest among the residents.
• There is a concern regarding the lack of skilled nursing staff on-site, resulting in inefficiencies and frustrations related to medical appointments and lab results.
• A visitor noted that many residents appeared disengaged or unresponsive while seated in wheelchairs during their tour of Brookdale Lakeway, contributing to a sense of depression about the facility's atmosphere.
• The cost of living at Brookdale Lakeway was considered very high compared to other facilities without sufficient justification for the expense based on observed care levels.

Review

Brookdale Lakeway has garnered a diverse array of reviews from residents and their families, reflecting both high praise for the staff and some concerning operational issues. Many reviewers appreciate the warm, welcoming environment cultivated by the staff who are frequently described as friendly, supportive, and attentive. Residents report feeling comfortable within the community, often highlighting how well the staff knows them personally, with many noting that the staff remembers their names—a detail that speaks volumes about the level of care provided. This emphasis on personalized attention fosters a familial atmosphere that many have come to cherish.

For those residing in memory care units such as Clare Bridge, reviews continue to express gratitude for the dedicated approach taken by staff members. A notable sentiment expressed is the commitment shown by caregivers who ensure that residents' needs are met with respect and compassion. In particular, one family member shared their appreciation for how attentively their loved one was cared for during times of illness. Staff members not only assist residents but also extend warmth to visiting family members, creating an inclusive community culture.

Despite these commendations for staff engagement, there have been reports of significant maintenance issues at Brookdale Lakeway—chiefly related to leaks in roofing that raised concerns about safety. One resident's family expressed frustration over ongoing water leakage affecting their loved one's living space for an extended period without successful resolution. The situation escalated when management suggested moving beds around instead of addressing what seemed to be a fundamental problem with building maintenance. This raised serious safety concerns among families who worry about potential hazards associated with pooling water near electrical fixtures.

Furthermore, while many enjoy social activities offered at Brookdale Lakeway, some families voiced dissatisfaction regarding the level of activity involvement among residents. While several reviews praised organized events such as field trips and various games available in common areas – fostering interaction among residents – there were also observations made about individuals simply being parked in front of televisions during evening hours without engaging meaningful activities or conversations. These moments prompted concerns regarding mental engagement and stimulation opportunities for all residents.

On a more positive note, reviewers often mentioned how much they valued independence coupled with accessibility to assistance when needed—a balance crucial for individuals transitioning into assisted living environments. Many appreciated that dining services consider dietary restrictions while still catering to personal preferences where possible; this flexibility contributes positively to resident satisfaction surrounding meal options. Management appears open-to-suggestions as well, potentially allowing families and residents to affect change based on individual experiences.

Lastly, comparisons between Brookdale Lakeway and other nearby facilities highlight varied experiences across different locations within Brookdale communities themselves—from cleanliness and attentiveness in caregiving to activity levels amongst senior populations observed during tours. For some prospective clients looking at Brookdale Lakeway versus its counterpart Lohman's Crossing or other retirement facilities altogether, personal impressions have varied considerably based on both staffing approaches and resident engagement observed firsthand during visits.

In conclusion, Brookdale Lakeway offers an appealing landscape filled with compassionate caregivers genuinely invested in enhancing quality life through individualized care—but challenges persist regarding facility upkeep paired with ensuring consistent stimulation opportunities for all residents alike. Balancing these elements will be essential moving forward if it hopes not only to maintain its reputation but also address valid concerns highlighted by current stakeholders within this close-knit community setting.

Located in the beautiful town of Lakeway, Texas, this part of town offers a variety of amenities and services that cater to seniors. With Emmaus Catholic Church and Bannockburn Baptist Church nearby, residents have easy access to places of worship. There are also several restaurants in the area such as JuiceLand, Whataburger, and The Grove Wine Bar & Kitchen for dining options. For medical needs, there are pharmacies like CVS and Walgreens, as well as physician offices like Bee Caves Pediatrics and Austin Gastroenterology in close proximity. Nature lovers can enjoy parks like Hippie Hollow Park and Hamilton Pool Preserve for outdoor activities. Additionally, there are cafes like Black Rock Coffee Bar and Starbucks for socializing or enjoying a cup of coffee. And for entertainment, residents can visit theaters like Sky Cinemas or AMC Barton Creek Square 14. Overall, this part of Lakeway provides a mix of conveniences and leisure activities ideal for senior living.

Places of Worship

• Emmaus Catholic Church (0.4 miles)
• Bannockburn Baptist Church (11.3 miles)

Restaurants

• JuiceLand (0.6 miles)
• Whataburger (0.7 miles)
• The Grove Wine Bar & Kitchen (1.1 miles)
• P. Terry's Burger Stand (1.4 miles)
• Bon Japanese Cuisine (2 miles)
• Chick-Fil-A (2.4 miles)
• Artemis Mediterranean Grill (3.2 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.9 miles)
• Walgreens (8.2 miles)
• CVS Pharmacy (8.3 miles)
• CVS Pharmacy (10.5 miles)

Physicians

• Bee Caves Pediatrics (0.8 miles)
• Lake Travis Eye & Laser Center (1.1 miles)
• Austin Gastroenterology (3.1 miles)
• Westlake Dermitology PA (7.2 miles)
• Westlake Dermatology & Cosmetic Surgery - Southwest Parkway (9 miles)
• Aspire Allergy & Sinus (9.7 miles)
• Southwest Pediatric Associates (9.8 miles)

Parks

• Hippie Hollow Park (7 miles)
• Hamilton Pool Preserve (9 miles)
• Windmill Run Park (9.1 miles)

Cafes

• Black Rock Coffee Bar (8.9 miles)
• Ski Shores Waterfront Cafe (9.2 miles)
• Starbucks (10 miles)
• Nordstrom Ebar Artisan Coffee (11.8 miles)
• Summer Moon Coffee (12 miles)
• Starbucks (12 miles)
• Mozart's Coffee Roasters (12 miles)

Theaters

• Sky Cinemas (9.7 miles)
• AMC Barton Creek Square 14 (11.8 miles)
• Alamo Drafthouse Cinema (12.1 miles)