The Summit at Lakeway

1917 Lohmans Crossing Road, Lakeway, TX 78734

For more information about senior living options: (844) 490-3973

3 from 21 reviews
5 stars
10
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Assisted Living Independent Living

Overall Review of The Summit at Lakeway

Pros

  • pro The staff were among the kindest and funniest people at a skilled nursing center, and they always made visitors' day.
  • pro The physical and occupational therapy was excellent for non-elderly post-surgery patients.
  • pro The therapy quality and quantity were excellent, proving that rigorous rehab can be offered in skilled nursing.
  • pro The staff helped the patient become stronger and faster in a safe and effective way.
  • pro The care team met with families as needed, explained progress, and laid out steps for continued recovery.
  • pro Brookdale Lakeway was described as one of the cleanest and friendliest skilled nursing facilities in recent years.

Cons

  • pro They would not recommend the facility, noting that only a few staff members did their jobs while the rest did not, and one staff member claimed her job wasn't to change diapers.
  • pro They felt the staff didn't care about their loved ones.
  • pro They allege the staff failed to call an ambulance for their dad when he had fluids in his heart and lungs and downplayed his illness.
  • pro They claim the facility claims to be rehab for seniors but leaves residents to rot.
  • pro They recount arriving early and needing help to use the restroom for over an hour with no staff available.
  • pro They warn that unless someone can be there all day to supervise, you should RUN.
  • pro They describe the place as horrible and not to be recommended.
  • pro They state the staff cornered an 80-year-old mother to sign a DNR for her father when she was alone and without emotional support; the male nurse was excessively unprofessional.
  • pro They say the nurse who took their call gave only a bad attitude and showed a lack of care toward the elderly.
  • pro They would not recommend this place based on their personal experience.
  • pro They criticize the housekeeping director as the worst - conniving, deceitful, hypocritical, and unprofessional, with no sympathy or empathy for employees or workload; favoritism, gossiping, and smoking seem to be her only profession.
  • pro They report safety and theft concerns, including clothes and an electric razor being stolen, risk of falls from an improperly raised bed, pills left out, and state they would never recommend the facility.

Review

The Summit at Lakeway is best suited for families pursuing skilled-nursing rehab where the therapy floor is the anchor and the family is prepared to stay actively involved in care. This community can deliver meaningful post-acute gains, especially for residents who need intensive physical or occupational therapy after surgery or a disabling event and who are willing to advocate for clear goals and close oversight. The strongest signal is therapy quality when the staffing rhythm supports it; with the right family engagement, progress can be real and discharge-ready. But this is not a "set it and forget it" option - without vigilant supervision, the benefits of rehab do not automatically translate into safe, attentive daily living.

That realism reemphasizes who should consider alternatives. Families that cannot be present regularly, or that require consistently spotless environments and near-immediate assistance with basic needs, should explore other options. The reviews show a stark split between experiences: some residents report excellent therapeutic outcomes and responsive teams, while others describe long delays for bathroom help, neglected call bells, and a sometimes troubling level of indifference. For anyone prioritizing reliability, safety culture, and transparent communication, a facility with steadier staffing and proven daily responsiveness will be preferable.

The core pros here are not cosmetic. When therapy is the priority, the results are compelling: post-surgical patients often walk away stronger and more capable, with therapy teams that push safely and practically toward home readiness. Positive anecdotes highlight professional, proactive therapists and staff who understand the rehab trajectory, coupled with discharge planning that translates gains into real, home-based routines. These outcomes matter - a strong rehab track can shorten institutional time and reduce the risk of regression after discharge. However, the caveat is that these gains hinge on consistently available therapy slots, attentive nursing, and steady oversight, which the reviews suggest may fluctuate.

Conversely, the cons are not incidental. A number of reviews anchor themselves in ongoing concerns about day-to-day care: delayed responses to call lights, struggles with activities of daily living, and rooms that do not always meet expectations for cleanliness. There are deeper red flags too, including reports of unsafe bed practices, theft concerns, and instances where staff appeared overwhelmed or disengaged. A few families describe staff who were compassionate and capable, but those stories sit beside others where the care climate felt reactive rather than proactive. The overall impression is a clinic-like benefit in therapy paired with a residential care pattern that can fall short on basic safety and comfort.

That tension - robust rehab vs. inconsistent daily care - becomes the deciding factor. If the decision centers on achieving tangible functional gains, insist on a concrete rehab plan with daily therapy goals, measurable progress, and a clear discharge timetable. Ask for the dedicated therapy schedule, the staff-to-resident ratios during peak hours, and a written commitment to prompt assistance for essential needs. Probe the nursing workflow: how quickly call bells are answered, how frequently aides check rooms, and what happens when a medical concern arises. Investigate housekeeping standards, room maintenance, and the facility's track record on safeguarding resident belongings. If any of these items raise repeated concerns, alternatives warrant serious consideration.

In the end, The Summit at Lakeway represents a calculated trade-off. The facility can deliver standout rehabilitation outcomes when therapy is well-staffed and families stay deeply engaged; that is not guaranteed, and the risks attached to inconsistent attentiveness and environmental lapses are real. For families willing to supervise closely, demand transparency, and actively co-manage care, this community can be a solid path to restoration and home readiness. For families seeking a consistently high level of daily care, reliability, and a pristine environment with minimal supervision, pursue other options. The key is matching the resident's rehab needs with a dependable daily care culture, and making that alignment crystal clear before admission.

Features

Housing

  • 81 resident community capacity 81 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Austin-Bergstrom International (21 miles away) Austin-Bergstrom International (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Summit at Lakeway in Lakeway, TX is an assisted living community that offers a range of care services and amenities to meet the needs of its residents. With a focus on promoting independence and providing support, this community provides a comfortable and welcoming environment.

For those who require assistance with activities of daily living, The Summit at Lakeway offers 24-hour call systems and supervision. Trained staff members are available to provide personalized assistance with tasks such as bathing, dressing, and transfers. Medication management services are also provided to ensure residents receive their medications safely and on time.

In terms of amenities, residents can enjoy a variety of options. A beauty salon is available for pampering and hair care needs. There is also access to cable or satellite TV for entertainment purposes. For transportation needs, the community operates its own transportation service, offering convenience in getting around town or for non-medical appointments. Additionally, there is a computer center with Wi-Fi/high-speed internet access for staying connected.

Dining at The Summit at Lakeway is both enjoyable and accommodating. Restaurant-style dining provides delicious meals prepared by skilled chefs while considering special dietary restrictions or preferences. Residents have the option to request specific dietary needs such as diabetes diets or special dietary restrictions.

Engaging in activities and socializing is encouraged within this community. Concierge services are available to assist residents in planning trips or finding new ways to stay active through fitness programs. Resident-run activities add a personal touch while scheduled daily activities provide structure and fun for everyone.

Located conveniently near pharmacies, physicians, restaurants, and places of worship, The Summit at Lakeway ensures that essential services are easily accessible for its residents' needs.

Overall, The Summit at Lakeway offers not just physical care but also opportunities for socialization, engagement, and convenience to create an enriching experience for its residents in an assisted living setting.

Nearby Places of Interest

Places of Worship

  • Emmaus Catholic Church (0.4 miles)
  • Bannockburn Baptist Church (11.3 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Walgreens (0.7 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (3.8 miles)
  • Walgreens (8.2 miles)
  • CVS Pharmacy (8.2 miles)
  • Walgreens (10.5 miles)

Restaurants

  • JuiceLand (0.6 miles)
  • Whataburger (0.6 miles)
  • The Grove Wine Bar & Kitchen (1.1 miles)
  • P. Terry's Burger Stand (1.4 miles)
  • Bon Japanese Cuisine (2 miles)
  • Chick-Fil-A (2.4 miles)
  • Artemis Mediterranean Grill (3.2 miles)

Physicians

  • Bee Caves Pediatrics (0.7 miles)
  • Lake Travis Eye & Laser Center (1.1 miles)
  • Austin Gastroenterology (3.1 miles)
  • Westlake Dermitology PA (7.1 miles)
  • Westlake Dermatology & Cosmetic Surgery - Southwest Parkway (9 miles)
  • Aspire Allergy & Sinus (9.7 miles)
  • Kennon Candice Greater Austin Allergy Asthma Immunology West Lake Hills (9.7 miles)

Parks

  • Hippie Hollow Park (6.9 miles)
  • Windmill Run Park (9.1 miles)
  • Hamilton Pool Preserve (9.1 miles)
  • Millrun Park (12.5 miles)

Cafes

  • Black Rock Coffee Bar (8.9 miles)
  • Ski Shores Waterfront Cafe (9.1 miles)
  • Starbucks (10 miles)
  • Nordstrom Ebar Artisan Coffee (11.7 miles)
  • Mozart's Coffee Roasters (12 miles)
  • Summer Moon Coffee (12 miles)
  • Starbucks (12 miles)

Theaters

  • Sky Cinemas (9.8 miles)
  • AMC Barton Creek Square 14 (11.8 miles)
  • Alamo Drafthouse Cinema (12.1 miles)

Frequently Asked Questions

Where is The Summit at Lakeway?

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