Arbor House Of Marble Falls

Pros

• The facility is very clean and well laid out, providing a pleasant living environment for residents.
• Residents enjoy good food, with multiple meal choices available to accommodate different preferences.
• The staff are described as caring and respectful, contributing positively to the overall experience for residents.
• There are various activities available for residents, including exercise classes, trivia, and entertainment options.
• The apartments are well-appointed with modern amenities, making them comfortable and appealing for residents.
• Family members appreciated the positive feedback from other neighbors about their loved ones' experiences in the community.
• Many residents feel independent while still having access to support services when needed.
• The surroundings of the facility offer beautiful views and a peaceful ambiance, enhancing the quality of life for residents.

Cons

• The facility had a lot of staff, but the loved one was often found alone in his room, missing out on activities he enjoyed.
• There were reports of neglect and inadequate care, including instances of a resident sitting in a filthy shirt and inadequate cleaning due to isolation protocols.
• Concerns were raised about the response time for emergency calls, with delays of up to 30 minutes reported for assistance.
• The lack of sufficient staff during night shifts raised worries about residents' safety and dignity.
• The loved one experienced issues with water pressure, leading to discomfort despite a generally positive stay.
• A family member lost trust in the facility's ability to maintain dignity and provide appropriate care after witnessing unsatisfactory conditions.
• The size of the assisted living section made it difficult for residents to receive personalized attention and support when needed.

Review

Arbor House of Marble Falls: A Mixed Bag of Experiences

Arbor House of Marble Falls has garnered a wide range of reviews from families and residents, reflecting diverse experiences that illuminate both the strengths and weaknesses of the facility. Several reviewers noted the appealing physical layout of the community, highlighting its flat exterior which is particularly accommodating for those with mobility issues. Many appreciated features like patios overlooking courtyards, allowing for pleasant outdoor views and easy access without the need for stairs or elevators. This design is notably beneficial for individuals who rely on walkers or other mobility aids, fostering a sense of autonomy and comfort.

Despite these positive aspects, some accounts reveal significant concerns regarding resident care. One reviewer recounted a troubling experience with their father-in-law, describing conditions that were far from satisfactory. He was found inappropriately dressed in his wheelchair, sitting in a filthy shirt with only underwear underneath, while feces had been neglected in his wastebasket—a situation compounded by staff negligence as evidenced by used exam gloves left behind. The reviewer expressed deep frustration over their loved one being left in isolation due to COVID-19 protocols that led to unaddressed basic needs such as laundry and personal hygiene. After witnessing repeated falls despite awareness of safety measures recommended by healthcare professionals, they lost trust in the staff's ability to maintain dignity and provide essential support.

Conversely, several reviews praised Arbor House’s staff for their attentiveness and respect towards residents. Families noted the ample staffing available compared to previous facilities where their loved ones had resided. However, there are conflicting perspectives on whether the level of care met individual needs—some residents thrived socially while others felt isolated despite numerous activities reported at various times throughout the week. Music sessions, games, exercise classes, trivia contests, movies, and more were highlighted as part of a vibrant community life meant to engage residents; nonetheless, not all residents seemed able to participate fully.

The dining experience at Arbor House received generally favorable mentions as well; many residents enjoyed good meals with multiple choices available each day. The dining room environment contributed positively to social interactions among residents during meal times—a crucial aspect in assisted living where companionship can significantly enhance quality of life. Certain families appreciated having an all-inclusive payment structure covering meals and housekeeping services because it simplified budgeting while providing comprehensive care.

On another note regarding amenities, some reviewers mentioned challenges with maintenance requests—like low water pressure—which detracted from their overall satisfaction with living conditions at Arbor House. Even those who had initially been impressed by tours did not ultimately choose this location based on specific needs related to personalized care or activity levels suitable for different resident capabilities. Both current residents and families seeking placements observed variations in how effectively the facility addressed these requirements.

Overall impressions summarize into a complex picture: Arbor House offers modern living spaces combined with certain thoughtful amenities that cater well to independent lifestyles but struggles visibly under substantial caregiver demands relative to its population size. Some reviewers found it necessary to supplement official care through increased family visits or vigilant oversight when they noticed lapses in attention or service delivery quality affecting daily life for their loved ones. As prospective families weigh options about residential facilities like Arbor House of Marble Falls, they should consider firsthand experiences alongside institutional offerings to make informed decisions regarding appropriate support systems tailored specifically toward their unique circumstances.

This part of Marble Falls, Texas, offers a variety of amenities and services that cater to seniors looking to settle down in a vibrant community. With several healthcare providers in close proximity, including Austin Heart and Texas Oncology-Marble Falls, residents can easily access medical care. In addition, there are multiple transportation options available such as Alamo and Enterprise Rent-A-Car for convenience. For dining options, cafes like Mojo Coffee and restaurants like Panda Express offer a range of choices to suit different tastes. Places of worship like the Southern Baptist Convention and St Andrew Presbyterian Church provide spiritual support for those seeking it. The presence of pharmacies like Walgreens ensures easy access to medication and healthcare products. With parks like Lakeside Park nearby for leisurely strolls and ShowBiz Cinemas for entertainment, this neighborhood offers a well-rounded living experience for seniors in Marble Falls.

Physicians

• Austin Heart (0.2 miles)
• Cheryl Coldwater, MD (0.3 miles)
• Austin Gastroenterology (0.4 miles)
• Texas Oncology-Marble Falls (0.6 miles)
• Family Wellness Center (0.6 miles)
• Victory Allergy Clinic (0.7 miles)
• Urology Austin (0.7 miles)

Transportation

• Alamo (0.5 miles)
• Enterprise Rent-A-Car (0.5 miles)
• Hertz Local Edition (1.3 miles)
• U-Haul (10.1 miles)
• Burnet Municipal Airport-Kate Craddock Field (BMQ) (10.7 miles)

Cafes

• Mojo Coffee (0.5 miles)
• Starbucks (1.7 miles)
• Hoovers Valley Cafe (11 miles)

Restaurants

• Panda Express (0.5 miles)
• Nelly’s Homemade Ice Cream (0.5 miles)
• Fuji Sushi & Asian Grill (0.5 miles)
• Chick-Fil-A (0.5 miles)
• Agustino’s Mexican Food (0.6 miles)
• Bella Sera (0.6 miles)
• Pizza Hut (0.7 miles)

Pharmacies

• Walgreens (0.5 miles)
• Health Mart Pharmacy (1.2 miles)
• CVS Pharmacy (1.7 miles)
• Good Neighbor Pharmacy (6.5 miles)

Places of Worship

• Southern Baptist Convention (0.5 miles)
• First Baptist Church (0.5 miles)
• St Andrew Presbyterian Church (0.7 miles)
• Church of Christ (0.8 miles)
• First Christian Church (1 miles)
• Evangelical Luthrn Ch In Amr (1 miles)
• St Peter's Lutheran Church (1 miles)

Hospitals

• Marble Falls Emergency Medical Station (0.8 miles)
• Kirby Highland Lakes Surgery (1.8 miles)
• Seton Highland Lakes Hospital (10.3 miles)
• Seton Family Of Hospitals (10.3 miles)

Theaters

• ShowBiz Cinemas (0.9 miles)

Parks

• Lakeside Park (1.5 miles)
• Horseshoe Bay Public Park (6.7 miles)
• Longhorn Cavern State Park (8.5 miles)
• Bullfrog Cove (9.4 miles)
• Galloway & Hammond City Park (11.1 miles)