Whisperwood Nursing & Rehabilitation Center in Lubbock, TX

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Whisperwood Nursing & Rehabilitation Center in Lubbock, TX

Whisperwood Nursing & Rehabilitation Center is a nursing home community in Lubbock, TX.

Information last verified:

5502 West 4Th Street, Lubbock, TX 79416

For more information about senior living options: (866) 208-4318

4.2 from 79 reviews
5 stars
60
4 stars
4
3 stars
0
2 stars
0
1 stars
15

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2022

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Whisperwood Nursing & Rehabilitation Center Costs & Pricing

Whisperwood Nursing & Rehabilitation Center offers a private room at a monthly cost of $6,900, which significantly exceeds both the average monthly rates in Lubbock County at $4,211 and the broader state average of $4,096. This disparity highlights Whisperwood's positioning as a premium care facility, likely reflecting enhanced services or amenities provided to residents. While the higher cost may be a consideration for families exploring long-term care options, it underscores the center's commitment to delivering specialized attention and superior quality of life for its residents compared to more economically priced alternatives in the region.

Floor plansWhisperwood Nursing & Rehabilitation CenterLubbock CountyTexas
Private$6,900$4,211$4,096

Overall Review of Whisperwood Nursing & Rehabilitation Center

common 22 reviews mention this

Caring staff and communication stand out

Residents and families frequently describe a team that communicates and follows up when it matters.

Many reviews praise the staff for being friendly, responsive, and easy to reach, including for questions and ongoing updates. Several residents’ families mention being kept informed through admissions and care updates, including conference calls with multiple team members. A smaller set of reviews criticizes communication and response times, including concerns about nurses calling back and delays in meeting needs.

differentiator 10 reviews mention this

Skilled therapy helps drive progress

Therapy is a clear focus, with families describing hands-on help to rebuild strength and daily function.

Reviews repeatedly mention therapy teams as a reason families chose Whisperwood and as something they saw during the stay. People describe physical and speech/therapy support that helped residents get moving again, including getting patients out of bed and back toward home. While most feedback is positive about therapy, there are also critical reviews alleging residents are not being checked on or treated as they should be.

common 12 reviews mention this

Food gets frequent praise

Food is consistently described as a strong point of the day-to-day experience.

Multiple reviews say the meals taste good, with some families calling the food excellent and noting it helped residents stay comfortable. Reviews also describe variety and special attention to residents’ needs around eating, including mentions of feeding support when a resident couldn’t feed themselves. A few negative reviews focus more on care problems than dining, rather than complaints about meal quality.

common 8 reviews mention this

Facility cleanliness is often noted

Several reviewers point to cleanliness as part of why the facility feels well kept.

Some reviews describe a clean environment, including rooms and bathrooms being cleaned daily. Others mention that the facility smells nice and that recent remodeling left the building looking updated. A minority of reviews raise sanitation and neglect concerns, describing messes and hygiene issues as part of their complaints.

caveat 2 reviews mention this

Pricing runs higher than benchmarks

Pricing is positioned above county and state benchmarks for private rooms.

The listed private-room price is notably higher than county and state levels, which can affect overall value depending on care needs. In reviews, the strongest satisfaction stories often pair multiple forms of support, like therapy and staff follow-through, while the most severe complaints focus on care breakdowns and response issues.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 114 resident community capacity 114 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Lubbock International (8 miles away) Lubbock International (8 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Whataburger (0.1 miles)
  • Raising Cane's Chicken Fingers (0.2 miles)
  • Chick-Fil-A (0.3 miles)
  • Taco Villa (0.3 miles)
  • George's Restaurant (0.3 miles)
  • Taco Bell (0.4 miles)
  • Sonic Drive-In (0.4 miles)

Theaters

  • Alamo Drafthouse Lubbock (0.4 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • United Supermarkets Pharmacy (0.6 miles)
  • CVS Pharmacy (1.1 miles)
  • United Supermarkets Pharmacy (1.4 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.2 miles)
  • Southwest Pharmacy (2.2 miles)

Physicians

  • Covenant Medical Group-West Clinic (0.5 miles)
  • John P Thomas MD (0.8 miles)
  • Allergy & Asthma Associates (1 miles)
  • Cardiologists of Lubbock (1.2 miles)
  • Advanced Urology Associates (1.3 miles)
  • Orthopaedic Hand & Surgery Center (1.4 miles)
  • NorthStar Medical Center (1.4 miles)

Hospitals

  • Fresenius Medical Care (1.1 miles)
  • Lubbock Heart Hospital (1.2 miles)
  • Covenant Pediatric Occupational Therapy (2.2 miles)
  • Umc Health System (2.3 miles)
  • Covenant Women's and Children's (2.3 miles)
  • Covenant Behavioral Health Service (2.3 miles)
  • Covenant Specialty Hospital (2.3 miles)

Places of Worship

  • Catholic Diocese of Lubbock (1.2 miles)
  • Fresh Fire Fellowship (2.3 miles)
  • Highland Baptist Church (2.6 miles)

Cafes

  • Dutch Bros Coffee (1.4 miles)
  • Panera Bread (2 miles)
  • Starbucks (2.1 miles)

Frequently Asked Questions

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