Whisperwood Nursing & Rehabilitation Center in Lubbock, TX
Save5502 West 4Th Street, Lubbock, TX 79416
For more information about senior living options: (844) 490-3973
Whisperwood Nursing & Rehabilitation Center offers a private room at a monthly cost of $6,900, which significantly exceeds both the average monthly rates in Lubbock County at $4,211 and the broader state average of $4,096. This disparity highlights Whisperwood's positioning as a premium care facility, likely reflecting enhanced services or amenities provided to residents. While the higher cost may be a consideration for families exploring long-term care options, it underscores the center's commitment to delivering specialized attention and superior quality of life for its residents compared to more economically priced alternatives in the region.
| Floor plans | Whisperwood Nursing & Rehabilitation Center | Lubbock County | Texas |
|---|---|---|---|
| Private | $6,900 | $4,211 | $4,096 |
The staff are friendly and consistently in contact with families, ensuring residents' comfort and their needs are met. The facility is clean and well-maintained, and the staff provide wonderful care to residents. Whisperwood is described as a place where people truly care, with staff going above and beyond to meet residents' needs and preferences. The team communicates professionally with related care teams, promoting the care and well-being of residents. The dining and activities are excellent, with great food and engaging programs that help residents feel at home. The therapy and nursing teams are compassionate and high-quality, helping residents progress and feel cared for. The facility has a warm, welcoming, home-like atmosphere that makes families and residents feel comfortable. Staff are praised for being attentive, respectful, and dedicated, making transitions smoother for families.
The reviewers describe Whisperwood as negligent and filthy and would not recommend sending a loved one there. They say the staff are severely understaffed, leaving residents without the care they deserve. Nurses are reported to not call family members back, and communication with staff is poor. One reviewer calls the facility the worst they have ever seen, with no staff at night and frequent falls. Residents are described as being left wet, with bedsores, or in feces or urine due to neglect. There are reports of belongings going missing and residents being found in others' rooms. The wing is described as smelling awful and the rooms unclean and small. Nighttime staffing is insufficient, and falls occur frequently. A reviewer states that a loved one died as a result of negligence.Whisperwood Nursing & Rehabilitation Center in Lubbock is best suited for families that prize a warm, home-like atmosphere where frontline caregivers know residents well, communicate consistently with families, and coordinate care across nursing, therapy, and social work teams. This community often shines for those who want engaging activities, strong meals, and a therapy program that integrates with daily life - plus a facility that has been refreshed and appears clean, orderly, and welcoming. It works well for long-term residents who value ongoing personal attention, easy admission processes, and a facility culture that treats building relationships with residents and families as a core priority.
That said, families considering Whisperwood should also examine alternatives if certain risks matter more. For anyone uneasy about staffing consistency or repeated reports of delayed responses to care needs, Whisperwood may demand closer oversight and a willingness to advocate actively. Those who require the newest or most luxury-oriented environment may look elsewhere, since the building is not the newest in town, though many find the atmosphere and attention more meaningful than "newness" would imply. Families who cannot commit to regular, proactive involvement should be cautious, as a few reviews describe inconsistent communication and night-shift understaffing as recurring challenges.
The strongest positives at Whisperwood are tangible and meaningful. The care culture is repeatedly described as compassionate, with staff who listen, respect resident preferences, and strive to make residents feel "at home." The therapy department earns frequent praise for its hands-on approach, contributing to real progress for rehabilitating residents or maintaining function. Food and activities routinely receive high marks, with families noting substantial engagement and a sense of normalcy in daily life. When issues arise, administrators and social workers are portrayed as accessible and responsive, and families often cite smooth admissions and ongoing transparency about care planning.
However, the negative experiences cannot be ignored, and they tend to center on staffing and communication gaps. Several reviews allege delayed response times, missed or inconsistent call-bell attention, and nights when staff coverage did not meet needs. Some families report lapses in bedside care and cleanliness, with disturbing anecdotes about falls, bedsores, or residents not receiving timely assistance. Administrative communication is not universally reliable, and a few families describe distrust or frustration with how concerns were handled. While these incidents appear as outliers to many, they recur often enough to warrant serious consideration and proactive inquiry before choosing Whisperwood.
From a decision standpoint, Whisperwood delivers substantial value for families who want a nurturing, person-first environment with a robust in-house therapy program and a transparent, engaged admissions process. The contrast between compassionate, capable therapy and the potential for staffing instability suggests a practical screen: insist on speaking with current staff across shifts, request a detailed care plan, and obtain direct references about call-response times. For residents with complex rehab goals, memory care, or long-term needs who can benefit from highly attentive daily interaction, Whisperwood can offset some of its broader staffing concerns through proactive family involvement and vigilant oversight.
The bottom line is clear. Whisperwood is not a one-size-fits-all choice. It shines for families seeking warmth, daily engagement, and clinical rehabilitation work delivered with genuine care. It is less ideal for those who cannot tolerate irregular staff responsiveness or who require unwavering, around-the-clock staffing with perfect consistency. Those weighing Whisperwood should visit with multiple departments, ask pointed questions about night coverage and incident follow-up, and bracket the decision with a plan for ongoing family consultation and oversight. With the right expectations and engaged involvement, Whisperwood can be a meaningful, even transformative, home for the right resident.
114 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lubbock International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Whisperwood Nursing & Rehabilitation Center is a well-equipped assisted living community located in Lubbock, TX. Our facility offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
In terms of amenities, we provide a beauty salon for our residents to pamper themselves and maintain their personal grooming needs. Each resident can enjoy cable or satellite TV in their private rooms for entertainment purposes. We also provide community-operated transportation for outings and appointments, as well as a computer center for residents to stay connected with loved ones or pursue personal interests.
Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled staff. For those who prefer cooking on their own, we provide fully furnished kitchenettes. The facility also includes a fitness room and a wellness center to promote physical health and well-being. Residents can unwind in the gaming room or relax in the beautiful outdoor spaces and gardens.
To ensure cleanliness and convenience, housekeeping services are provided regularly, and each resident has their own private bathroom. Wi-Fi/high-speed internet is available throughout the community for easy access to information and entertainment.
In terms of care services, we offer around-the-clock call systems and supervision to ensure the safety of our residents. Our trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. We also have specialized programs for managing diabetes diets, mental wellness, medication management, and special dietary restrictions.
Residents have access to a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available to assist residents with any non-medical transportation arrangements they may require.
Located conveniently near cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Whisperwood Nursing & Rehabilitation Center strives to provide a comfortable assisted living community that meets both the social and healthcare needs of our residents.
Whisperwood Nursing & Rehabilitation Center offers a private room at a monthly cost of $6,900, which significantly exceeds both the average monthly rates in Lubbock County at $4,211 and the broader state average of $4,096. This disparity highlights Whisperwood's positioning as a premium care facility, likely reflecting enhanced services or amenities provided to residents. While the higher cost may be a consideration for families exploring long-term care options, it underscores the center's commitment to delivering specialized attention and superior quality of life for its residents compared to more economically priced alternatives in the region.
Whisperwood Nursing & Rehabilitation Center is located at 5502 West 4Th Street, Lubbock, TX 79416 in Lubbock County, Texas
Whisperwood Nursing & Rehabilitation Center on seniors.fyi includes 5 photos including images showing bedroom, interior, architecture, brick wall, pathway, outdoor, window blinds, living room, and more.
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