Whisperwood Nursing & Rehabilitation Center
Save5502 West 4Th Street, Lubbock, TX 79416
For more information about senior living options: (844) 490-3973
Whisperwood Nursing & Rehabilitation Center offers a private room at a monthly cost of $6,900, which significantly exceeds both the average monthly rates in Lubbock County at $4,211 and the broader state average of $4,096. This disparity highlights Whisperwood's positioning as a premium care facility, likely reflecting enhanced services or amenities provided to residents. While the higher cost may be a consideration for families exploring long-term care options, it underscores the center's commitment to delivering specialized attention and superior quality of life for its residents compared to more economically priced alternatives in the region.
| Floor plans | Whisperwood Nursing & Rehabilitation Center | Lubbock County | Texas |
|---|---|---|---|
| Private | $6,900 | $4,211 | $4,096 |
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Whisperwood staff are friendly and consistently in contact with families, ensuring residents' needs are met. The facility is clean and well-maintained, with caregivers who truly care for residents. Angel and Keri are warm, compassionate, and dedicated to residents' comfort and preferences. The admissions process is easy, and the team communicates effectively to guide families through it. The food, activities, and overall care help residents feel loved, heard, and at home. Wound care and end-of-life care at Whisperwood are compassionate and thorough. The therapy team and other staff go above and beyond for residents and their families. Remodeling has enhanced the environment while preserving a clean, home-like feel. Families praise Whisperwood for prompt assistance, transparent updates, and reliable support.
Nurses won't call family members back. There was a lack of communication by staff when dealing with a severely ill patient. The response time for residents was unreal; they waited 1?2 hours each time. Requests for thickened liquids were ignored. A whole pill was found in a resident's bed on two separate occasions. The facility is not the newest or fanciest place in town. The reviewer felt that zero stars would be appropriate.Whisperwood Nursing and Rehabilitation consistently comes across as a place where genuine care and a welcoming atmosphere set the tone for families during what are often emotional times. Across numerous reviews, families describe a staff that is friendly, approachable, and deeply committed to keeping residents comfortable and their needs met. The facility may not be the flashiest in town, but it is repeatedly praised for cleanliness, a home-like feel, and a sense that staff truly values the people who live there. Smell, cleanliness, and a calm, inviting environment are cited as part of the experience, reinforcing a sense of "going home" rather than entering a cold institutional setting.
A standout theme is the dedication and warmth of individual team members who leave a lasting positive impression. Angel is frequently noted for warmth and compassion in conversations with families, while Keri is highlighted for going above and beyond to accommodate residents' needs and preferences, whether it's arranging activities, outings, or simply making someone feel at home. Cindie is remembered for guiding families through the admission process and continuing to assist after admission, keeping lines of communication open. The staff's commitment to families is also reflected in praise for the way information and care updates are shared, with several reviewers mentioning prompt, clear communication from both admissions staff and clinical teams. Rachel Avila is specifically thanked for facilitating referrals and going the extra mile to connect families with the right resources.
The overall quality of care is repeatedly described as excellent across multiple facets of the facility. Nursing, therapy, activities, and social work are said to work together to create a comprehensive and supportive environment. Reviewers consistently note that the staff respects residents' dignity, keeps them engaged through meaningful activities, and provides attentive nursing and wound-care support when needed. The food is frequently singled out as a highlight, with many residents and families praising the meals as "great" or "excellent," contributing to a sense of well-being and satisfaction. The therapy team and other ancillary staff are commended for their effort to help residents stay active and engaged, reinforcing the impression that Whisperwood strives to balance medical needs with quality-of-life considerations.
There are deeply compassionate accounts related to end-of-life care and wound care experiences that stand out. Several families describe Whisperwood as a place where compassionate, person-centered care was provided during difficult times. Wound care and feeding support for a resident who could not feed herself are described as thoughtful and attentive, and end-of-life care is framed as dignified and patient-focused. Reviews emphasize that staff stayed attentive and communicative throughout these processes, with the facility being described as "not fancy, but caring," and the caregiving team delivering reassurance, respect, and practical assistance. The remodeling and ongoing improvements are noted as well, signaling a facility that continues to invest in its environment while maintaining a comfortable, homey atmosphere.
Admissions and ongoing family involvement receive mixed emphasis, but generally positive acknowledgments. The admissions process is described as easy, with Molly Harris and Keri specifically credited for helping families adjust and feel comfortable. Families appreciate the transparency and proactive updates about their loved ones, with some reviewers noting frequent conference calls involving multiple team members to discuss medical observations, nutrition, physical therapy, and general updates. The commitment to clear communication is echoed by positive mentions of adherence to COVID-19 protocols and a sense that the team works hard to keep families informed. In some reviews, however, the picture is more nuanced: a few families report challenges with communication, noting that nurses or staff did not always return calls or spoke with less urgency in certain situations, which can understandably color the overall experience for those involved.
Overall, Whisperwood emerges as a place that many families rely on for skilled nursing, long-term care, respite, and compassionate end-of-life support. The recurring message is one of gratitude for a team that treats residents and their families with respect, kindness, and individualized attention. While there are isolated concerns about communication gaps, the prevailing sentiment is that the staff - especially those named by families - cultivates a welcoming, home-like environment where residents feel valued, well cared for, and supported by a dedicated network of professionals. For many families, Whisperwood feels like a trusted partner in caregiving, a place where the focus is on comfort, dignity, and quality of life, backed by a team that is deeply invested in the well-being of both residents and their loved ones.
114 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lubbock International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Whisperwood Nursing & Rehabilitation Center is a well-equipped assisted living community located in Lubbock, TX. Our facility offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
In terms of amenities, we provide a beauty salon for our residents to pamper themselves and maintain their personal grooming needs. Each resident can enjoy cable or satellite TV in their private rooms for entertainment purposes. We also provide community-operated transportation for outings and appointments, as well as a computer center for residents to stay connected with loved ones or pursue personal interests.
Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled staff. For those who prefer cooking on their own, we provide fully furnished kitchenettes. The facility also includes a fitness room and a wellness center to promote physical health and well-being. Residents can unwind in the gaming room or relax in the beautiful outdoor spaces and gardens.
To ensure cleanliness and convenience, housekeeping services are provided regularly, and each resident has their own private bathroom. Wi-Fi/high-speed internet is available throughout the community for easy access to information and entertainment.
In terms of care services, we offer around-the-clock call systems and supervision to ensure the safety of our residents. Our trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. We also have specialized programs for managing diabetes diets, mental wellness, medication management, and special dietary restrictions.
Residents have access to a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available to assist residents with any non-medical transportation arrangements they may require.
Located conveniently near cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Whisperwood Nursing & Rehabilitation Center strives to provide a comfortable assisted living community that meets both the social and healthcare needs of our residents.
Whisperwood Nursing & Rehabilitation Center offers a private room at a monthly cost of $6,900, which significantly exceeds both the average monthly rates in Lubbock County at $4,211 and the broader state average of $4,096. This disparity highlights Whisperwood's positioning as a premium care facility, likely reflecting enhanced services or amenities provided to residents. While the higher cost may be a consideration for families exploring long-term care options, it underscores the center's commitment to delivering specialized attention and superior quality of life for its residents compared to more economically priced alternatives in the region.
Whisperwood Nursing & Rehabilitation Center is located at 5502 West 4Th Street, Lubbock, TX 79416 in Lubbock County, Texas
Whisperwood Nursing & Rehabilitation Center on seniors.fyi includes 5 photos including images showing bedroom, interior, church, building, architecture, brick wall, pathway, outdoor, and more.
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