The Plaza At Lubbock
Save4910 Emory, Lubbock, TX 79416
For more information about senior living options: (844) 490-3973
The physical therapy team is described as top notch, providing excellent care and support to patients. The nurses' aides are praised for being personable and demonstrating great compassion towards the residents. Immediate floor staff and therapists are noted for their courteous and friendly interactions with family members. Caregivers appreciate the effort of individual staff members who genuinely seem to care about patient well-being despite systemic issues. There is acknowledgment of good intentions among some staff members, highlighting a sense of kindness and dedication in challenging circumstances.
The facility is severely understaffed, leading to inadequate patient care and attention. Patients are often left unattended for extended periods, resulting in distress and discomfort. The head nurse exhibits a power trip mentality, creating a hostile environment for both patients and their families. Staff members frequently ignore concerns raised by family caregivers, jeopardizing the well-being of patients. Personal belongings of patients frequently go missing without any accountability or reimbursement from management. Communication between staff members is poor, leading to misinformation and unresolved issues related to patient care. The call system is ineffective, relying only on a visual alert that can be overlooked when no staff is present in the hallway. Families feel misled about the level of care provided due to dishonesty from staff regarding patient conditions and treatments.The experiences shared by the families of patients at this skilled nursing facility paint a troubling picture of care that is severely lacking in both staffing and competent management. Many reviews recount instances where family members felt their loved ones were left unattended for extended periods, sometimes leading to severe consequences, such as falls or deterioration in health conditions. The overwhelming sentiment throughout these accounts is one of profound disappointment and mistrust towards the facility's ability to provide adequate care.
One recurring issue across multiple reviews is the alarming shortage of staff. In several cases, caregivers reported having to voice concerns repeatedly regarding inadequate attention given to their loved ones. One reviewer described how they were present every day during their mother's stay, frequently needing to ask for help, only to find that assistance was often delayed or absent altogether. The presence of an overbearing Head Nurse was noted by another family member, who described feeling mistreated not just themselves but observing similar behavior towards other patients. This lack of professionalism from those in leadership positions contributed significantly to the overall negative experience.
Families also recounted heart-wrenching stories highlighting serious neglect. One patient was reportedly left crying in pain overnight because a nurse refused to assist her. Additionally, important medications were either forgotten or neglected entirely for days on end, raising grave concerns about the facility's competence and commitment to patient safety. A caregiver expressed frustration over their concerns being ignored until it was too late—leading ultimately to a tragic loss of life due to misdiagnosed conditions and poor medical follow-through.
Furthermore, issues with cleanliness and personal care were highlighted by families whose loved ones had experienced unsanitary conditions during their stays. Instances where patients were found soaked in urine or feces caused significant alarm and prompted frantic searches for alternative rehab facilities out of fear for safety. Many expressed disbelief over discovering pressure wounds on their relatives that had been misrepresented by staff as temporary protective measures rather than urgent medical issues requiring immediate attention.
Despite these glaring problems with staffing and procedural adherence, there were positive notes regarding specific personnel within the facility. Reviews acknowledged that physical therapy teams performed admirably; many therapists received praise for their dedication and professionalism despite being hindered by systemic issues within the broader context of care provided at the facility. Similarly, several nurse aides were commended for their personable interaction with patients.
However, alongside positive remarks about staff interactions came complaints about missing personal belongings and poor communication from management regarding procedural changes—creating additional frustrations among families attempting to navigate this environment under traumatic circumstances. Several reviewers indicated dissatisfaction with how management handled lost items like clothing and personal effects upon discharge while dismissing concerns raised about appointment policies inconsistently communicated through various channels—including discrepancy between website information and receptionist protocols.
In conclusion, while there may be individual staff members displaying commendable qualities in caregiving roles at this facility, persistent themes of understaffing, neglectful treatment practices, ineffective management oversight, lack of attention towards cleanliness standards all contribute toward an overarching atmosphere where families do not feel safe entrusting their loved ones’ well-being into this setting. The painful experiences recounted reflect urgent calls-for-improvement that cannot be overlooked if this institution hopes to regain public trust in delivering quality healthcare services moving forward.
102 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lubbock International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Plaza At Lubbock in Lubbock, TX is an exceptional assisted living community that provides a wide range of amenities and care services designed to enhance the quality of life for its residents. The community features a beauty salon for all grooming needs, as well as cable or satellite TV for entertainment purposes. Community-operated transportation is available to ensure easy access to essential destinations.
For those who enjoy staying connected and productive, there is a computer center and Wi-Fi/high-speed internet throughout the premises. Dining options are plentiful with a dining room offering restaurant-style meals, as well as a kitchenette in each fully-furnished apartment for more personalized meal preparation. Housekeeping services are provided to keep the living spaces clean and comfortable.
Residents can indulge in various recreational activities within the community premises. There is a fitness room for physical exercise and wellness activities, along with gaming rooms, small library, and outdoor spaces such as gardens for relaxation and enjoyment. A wellness center ensures residents have access to ongoing health support.
Care services at The Plaza At Lubbock cater to individual needs around the clock. A 24-hour call system ensures immediate assistance whenever required, while 24-hour supervision provides peace of mind for residents and their families. Trained staff members offer assistance with daily living tasks like bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated with diabetes diet options available.
The community also takes care of transportation arrangements both non-medical and medical-related appointments. Move-in coordination makes transitioning into The Plaza At Lubbock seamless for new residents.
In terms of nearby amenities, convenience is offered with two cafes located nearby as well as twelve pharmacies ensuring easy access to medications. There are fifty-one physicians available in the area along with twenty-two restaurants catering to different culinary preferences. Additionally, there are places of worship and theaters nearby for spiritual fulfillment and cultural experiences. The presence of ten hospitals nearby provides reassurance that medical services are readily accessible.
The Plaza At Lubbock is an assisted living community that prioritizes the well-being, comfort, and social engagement of its residents. With a wide range of amenities and care services, residents can live their best lives surrounded by a supportive and vibrant community.
This area of Lubbock, Texas, offers a convenient location for senior living with easy access to several hospitals, physicians, pharmacies, and healthcare services within a short distance. There are reputable medical facilities such as Lubbock Heart Hospital and Covenant Specialty Hospital nearby. Additionally, there are various dining options including McDonald's, Taco Villa, and George's Restaurant for convenient meals. The neighborhood also features entertainment options such as the Alamo Drafthouse Lubbock theater for leisure activities. Places of worship like Catholic Diocese of Lubbock and Highland Baptist Church provide spiritual support for residents. Overall, this area provides essential amenities and services that cater to the needs of seniors looking for a comfortable and accessible living environment.
The Plaza At Lubbock is located at 4910 Emory, Lubbock, TX 79416 in Lubbock County, Texas
The Plaza At Lubbock on seniors.fyi includes 6 photos including images showing dining, interior, building, entrance, architecture, landscaping, exterior, artwork, and more.
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