Serendipity Suites in Lubbock, TX
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5321 19th Street, Lubbock, TX 79407
For more information about senior living options: (844) 490-3973
At Serendipity Suites, the monthly costs for accommodations reflect a range that caters to various preferences and budgets. For semi-private rooms, prices range from $2,400 to $5,144, which is notably lower than both Lubbock County's average of $3,118 and the state average of $3,680. Private rooms at Serendipity Suites are priced between $3,000 and $6,172, slightly above Lubbock County's average of $4,211 but competitive with the statewide average of $4,096. In contrast, studio suites are offered at a flat rate of $6,687 - significantly higher than both local ($3,800) and state averages ($3,758). This pricing structure highlights Serendipity Suites as a flexible option for individuals seeking unique accommodations while still offering competitive rates for shared living arrangements.
| Floor plans | Serendipity Suites | Lubbock County | Texas |
|---|---|---|---|
| Semi-Private | $2,400 to $5,144 | $3,118 | $3,680 |
| Private | $3,000 to $6,172 | $4,211 | $4,096 |
| Studio | $6,687 | $3,800 | $3,758 |
The staff were extremely friendly and helpful. The breakfast was hearty, plentiful, and well-presented. The hotel is conveniently located across from Texas Tech University. The rooms are clean, spacious, and comfortable. The check-in process was smooth and seamless. Jennifer delivered exemplary customer service during a stressful situation.
The hotel is outdated and run down, with cracks, rotted baseboards, and tired aesthetics. The rooms smelled moldy or like sewerage and were dirty overall. Essential amenities malfunctioned frequently (AC not working, toilets clogging, TVs and phones unreliable). The pool area was green, dirty, or not serviced, and often closed. Breakfast quality was poor (rubbery eggs, stale baked goods) and coffee was sour. Pest problems were reported, including ants and bed bugs. Staff and management were described as rude, unhelpful, or overbooked, with poor customer service. The property was overpriced for the quality delivered. There were frequent reservation mishaps, including overbooking and last-minute cancellations or changes.Serendipity Suites in Lubbock is best suited for families and visiting guests who need a practical, budget-conscious base near Texas Tech University and who value a kitchen or kitchenette in the room, coupled with a reliable breakfast. The location across from the campus is repeatedly cited as a major plus, making it a sensible choice for parents, prospective students, or professionals visiting for events. Some guests report clean, comfortable rooms and friendly, responsive staff, and for short, campus-focused stays the combination of space, amenities, and a hot breakfast can still feel like solid value. This property works best when the visit is brief, logistical priorities are clear, and the room is chosen with an eye toward minimizing maintenance or cleanliness hiccups.
Those considering alternatives should take a hard look if long-term reliability, consistent cleanliness, and dependable maintenance are non-negotiable. The reviews reveal a pattern of variability: rooms and facilities can range from clean and well-kept to outdated and poorly maintained. There are persistent notes of odors, mold-like smells, ants, and other housekeeping inconsistencies. Several guests report nonfunctional appliances, unreliable internet, and slow or unresponsive front-desk service. For seniors or families needing steady, predictable service and care, facilities dedicated to assisted living or well-established extended-stay options with licensed staff and robust housekeeping protocols are a safer bet.
On the upside, the strongest positives center on staff warmth and the basic value proposition. Guests consistently praise the front-desk and housekeeping teams when service is available, and several reviews highlight a straightforward check-in process, welcoming touches, and friendly, accommodating personnel. The proximity to campus remains a standout benefit, with many guests specifically noting how convenient it is for campus visits, events, or arrangements around student schedules. The prospect of full in-room kitchens and a hearty breakfast buffet also adds tangible value for families needing self-catering flexibility and predictable morning meals.
The dominant cons, however, carry real weight in decision-making. A substantial portion of feedback centers on aging infrastructure and maintenance gaps: creaky or noisy elevators, cracked floors, stained carpets, and visible wear that suggests rooms are not consistently clean or well-maintained. Reports of plumbing issues, weak water pressure, and non-working amenities interrupt stays, sometimes repeatedly. Odors, moldy smells, and even pest concerns appear in multiple reviews, with some guests forced to switch rooms or face ongoing discomfort. Customer-service lapses - overbooking, slow responses, and occasionally rude or disengaged staff - compound these problems, undermining confidence for anyone contemplating a longer or more frequent stay.
These pros and cons interact in meaningful ways. For short campus visits, the location and breakfast can offset some inconveniences if one can secure a clean, well-maintained room and a responsive desk during the stay. But the pervasive maintenance and cleanliness concerns often offset the advantages, especially for families traveling with seniors who may be more sensitive to odors, accessibility issues, or inconsistent service. The inconsistent room quality and occasional safety concerns (outdated fixtures, unreliable equipment) can erode peace of mind quickly, even when the price point feels competitive. In other words, the positives are real but fragile unless backed by solid housekeeping discipline, proactive maintenance, and consistent front-desk reliability.
In the end, Serendipity Suites should be approached as a decision for short-term, campus-adjacent stays rather than a dependable long-term solution for seniors or families seeking ongoing care, stability, and safety. For families evaluating assisted living or dedicated senior communities, this property offers a viable stopgap if expectations are carefully managed: insist on a recently renovated room, confirm working AC and plumbing, request proactive housekeeping, and verify that the front desk can deliver timely resolutions. It is essential to tour and assess current conditions, review recent guest feedback, and have a clear plan for contingencies. If long-term care, predictable cleanliness, and 24/7 licensed support are priorities, broader options should be pursued rather than relying on Serendipity Suites as the default choice.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lubbock International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Serendipity Suites in Lubbock, TX is an exceptional assisted living community that offers a warm and inviting atmosphere for seniors. As a board and care home, it provides personalized care services for residents who may need assistance with their daily activities.
Our community boasts a wide range of amenities to ensure the comfort and convenience of our residents. We have an on-site beautician who can provide grooming services, ensuring that our residents always look and feel their best. Cable or satellite TV is available in each room, allowing residents to enjoy their favorite shows and movies. Our spacious dining room provides a delightful setting for meals, where our skilled staff prepares delicious and nutritious food to cater to any special dietary restrictions.
The suites at Serendipity Suites are fully furnished, creating a cozy and comfortable environment that feels just like home. Our beautiful garden offers a tranquil outdoor space where residents can relax, enjoy nature, or engage in leisurely activities. Housekeeping services are provided to maintain cleanliness throughout the community, giving residents more time to focus on enjoying their retirement.
For those seeking social interaction within the community, we offer indoor common areas where residents can gather and bond with fellow members of our close-knit community. Scheduled daily activities and community-sponsored events ensure that there is always something exciting happening at Serendipity Suites.
We understand that transitioning into an assisted living community can be overwhelming, which is why we provide move-in coordination services to ease the process for both residents and their families. Additionally, we offer respite or short-term stays for those needing temporary care or relief for primary caregivers.
At Serendipity Suites, the well-being of our residents is our utmost priority. Our dedicated staff assists with activities of daily living such as bathing, dressing, transfers, and medication management. We coordinate with healthcare providers to ensure comprehensive care for each individual's unique needs. Residents with diabetes receive specialized attention including diabetes diets and diabetic care. Our trained staff also provide high acuity care and incontinence care, ensuring residents' health and comfort.
Transportation arrangement for medical needs, as well as transportation to doctors' appointments, is available to keep residents connected with their healthcare professionals. We are conveniently located near numerous amenities including cafes, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals to fulfill any additional needs or preferences our residents may have.
Experience the exceptional care and comfortable lifestyle offered at Serendipity Suites. Join our community where we strive to create a warm and supportive environment for our residents to enjoy their golden years.
This part of Lubbock, Texas, offers a convenient and well-equipped neighborhood for senior living. With several physicians' offices nearby specializing in allergy, asthma, infectious diseases, and general medical care, seniors can easily access quality healthcare services. The presence of hospitals like Umc Health System, Covenant Women's and Children's, and Covenant Specialty Hospital ensures that emergency medical care is readily available. Additionally, there are a variety of pharmacies in close proximity for medication needs. For dining options, a range of restaurants such as George's Restaurant, I Love Pho, and Chick-Fil-A offer a diverse selection of cuisines. Cafes like Dutch Bros Coffee and Panera Bread provide relaxing spots for coffee or light meals. Entertainment options include Alamo Drafthouse Lubbock theater for movie buffs. Places of worship like Catholic Diocese of Lubbock and Highland Baptist Church cater to spiritual needs within the community. Overall, this area provides essential amenities and services essential for comfortable senior living.
At Serendipity Suites, the monthly costs for accommodations reflect a range that caters to various preferences and budgets. For semi-private rooms, prices range from $2,400 to $5,144, which is notably lower than both Lubbock County's average of $3,118 and the state average of $3,680. Private rooms at Serendipity Suites are priced between $3,000 and $6,172, slightly above Lubbock County's average of $4,211 but competitive with the statewide average of $4,096. In contrast, studio suites are offered at a flat rate of $6,687 - significantly higher than both local ($3,800) and state averages ($3,758). This pricing structure highlights Serendipity Suites as a flexible option for individuals seeking unique accommodations while still offering competitive rates for shared living arrangements.
Serendipity Suites is located at 5321 19th Street, Lubbock, TX 79407 in Lubbock County, Texas
Yes, Serendipity Suites allows dogs.
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