4713 22nd Street, Lubbock, TX 79407
For more information about senior living options: (844) 490-3973
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One reviewer makes a stark and urgent accusation about the place, leaving little room for ambiguity. They write in a blunt warning that the facility is not worth recommending, and they go further to claim that several employees use illegal substances while they are at work. The tone is clear: this is a safety and trust issue that cannot be ignored. The reviewer ends with a want for accountability, even a dramatic wish for a rating of zero stars if possible. This harsh assessment plants a strong impression of a facility where staff conduct and supervision are perceived as seriously compromised.
In contrast, another perspective centers on a personal, affectionate experience with a resident who is staying at one of the homes. This voice shifts from warnings to warmth, offering a vivid, tangible picture of daily life. The grandmother's room is described as having a big window that allows her to watch birds come to a feeder right at her window. This detail paints a scene of everyday comfort and quiet delight, suggesting that the setting can be soothing and engaging for a resident who enjoys nature and a peaceful ambiance.
The second account expands on the small, home-like pleasures that appear to define the resident's daily routine. The narrator notes that the grandmother enjoys going to the dining room to eat meals, highlighting the importance of routine, nourishment, and social dining as part of the living experience. The ability to participate in everyday activities such as meals in a communal setting is framed as a meaningful aspect of her quality of life, contributing to a sense of normalcy and belonging within the facility.
A central point of the second review is the sense of openness and family involvement. The narrator emphasizes that they are welcome to visit and spend as much time as they like with the grandmother. This accessibility and flexibility come across as a critical feature of the overall experience, making the facility feel more like a second home than a sterile, impersonal institution. The ability to maintain close family connections is presented as a core strength of the place, reinforcing a mood of comfort and continuity for the resident.
Linked to the warm portrayal is a strong statement of satisfaction regarding the grandmother's care. The reviewer doesn't merely describe conveniences; they explicitly express confidence in the care being provided, concluding with the simple, reassuring line, "I'm glad to know she's well cared for." This sentiment ties together the environment, routines, and family involvement into a narrative of trust and contentment, even as there is an undercurrent of caution caused by the other reviewer's warnings.
Taken together, the two voices reveal a complex picture of the same facility. On one hand, there are clear, appealing elements that can significantly enhance a resident's life: serene views and the chance to observe nature from a comfortable room, a dining environment where meals bring people together, and an open invitation for family to spend time with their loved one, fostering a sense of home and continuity. On the other hand, there are serious concerns about staff behavior that cannot be dismissed, with claims of illegal substance use at work that would understandably cause alarm and demand immediate attention from administrators, regulators, and prospective residents and their families.
This juxtaposition - of comforting, home-like features and troubling safety concerns - speaks to the essential tension in evaluating any care setting. The positive aspects can profoundly affect a resident's happiness, dignity, and sense of belonging, while the alleged misconduct by staff touches on safety, trust, and the fundamental obligation of care facilities to protect residents. For families considering such a place, the message is clear: observe and verify both the tangible comforts (windows with birds, communal dining, ease of visiting) and the softer, but crucial, signals of staff conduct and institutional accountability.
In evaluating a home like this, families are wise to look for concrete assurances and transparent practices that address both sides of the coin. Ask about how staff are monitored, what procedures exist for reporting and addressing misconduct, and what steps the facility takes to ensure residents' safety during all shifts. Simultaneously, you can assess the day-to-day environment - the tranquility of the living space, accessibility of social and dining settings, and the ability to visit freely - as indicators of a caring, resident-centered culture. Ultimately, the choice will hinge on whether the facility can reconcile the welcoming, home-like experiences that bring comfort to residents with the decisive, enforceable safety measures that protect them every day.
Sisters Loving Arms is an assisted living community located in Lubbock, TX. Our facility offers a comfortable and homely environment for seniors who require board and care assistance.
We provide a range of amenities to ensure that our residents feel at home. Our dining room offers nutritious meals that can accommodate special dietary restrictions. Each room is fully furnished, offering a cozy and personalized space for residents. Our outdoor space includes a garden, allowing residents to enjoy the fresh air and greenery. Wi-Fi/high-speed internet is also available throughout the facility.
Our dedicated staff members are trained to provide assistance with daily activities such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that our residents receive the necessary medical attention. We also offer medication management services to help residents stay on track with their prescriptions.
In addition, we strive to keep our residents engaged by organizing scheduled daily activities. These activities cater to different interests and preferences, allowing residents to socialize and participate in meaningful experiences.
Sisters Loving Arms is conveniently located near various amenities in the area. There are three cafes nearby for residents who wish to explore different culinary options. Nine pharmacies are easily accessible for any medication needs, while 46 physicians are within close proximity for regular check-ups or consultations. Additionally, there are 28 restaurants nearby for dining out experiences, three places of worship for spiritual support, one theater for entertainment options, and 10 hospitals for any emergency medical attention required.
At Sisters Loving Arms, we prioritize the well-being and comfort of our residents by providing a supportive environment where they can thrive and receive the care they need.
This area of Lubbock, Texas, is a well-established and convenient location for senior living with a variety of medical facilities in close proximity such as Grace Surgery Center, Covenant Women's and Children's Hospital, and Consultants In Infectious Diseases. There are also several pharmacies nearby including CVS Pharmacy and Clark's Hub City Pharmacy for easy access to medication. Places of worship like Highland Baptist Church and Catholic Diocese of Lubbock offer spiritual support, while restaurants like Arandas Taqueria and Picantes provide diverse dining options. The Alamo Drafthouse Lubbock theater is just a short drive away for entertainment, and cafes like Panera Bread and Starbucks are ideal spots for socializing with friends over coffee. Overall, this neighborhood offers a mix of amenities that cater to the needs and interests of seniors looking to settle in the area.
Sisters Loving Arms is located at 4713 22nd Street, Lubbock, TX 79407 in Lubbock County, Texas
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