Lakeside Rehabilitation And Care Center
Save4306 24Th Street, Lubbock, TX 79410
For more information about senior living options: (844) 490-3973
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The building is beautiful inside and out. The staff are kind and compassionate, and the residents are a happy crowd. The facility is a very good facility. The facility smells clean and looks clean; the staff are friendly and very helpful; residents are happy and participate in activities; the department heads are the best. The facility is attractive with waterfront views, and the staff and administrator are caring. The staff are amazing, the team goes above and beyond, and the place is great for rehabilitation or long-term care.
The facility is trash and treats residents like trash. They do not clean the showers between residents and show a basic lack of care. They yell at elderly residents and are very disrespectful to them. They neglect residents and ignore requests for help. They are consistently understaffed, with rude and incompetent staff. They will trespass visitors who raise concerns. They neglected a resident's mother and banned the daughter from visiting, despite the daughter being her legal guardian.The collection of remarks about this Lakeside facility reads like a vivid contrast between brimming praise and pointed complaints. On one hand, several observers emphasize an appealing physical presence and a warmth in some of the staff. They describe a building that is beautiful both inside and out, with attractive waterfront views that catch the eye as you approach. The impressions of cleanliness and a welcoming atmosphere are strong in these accounts: when people walk in, the facility feels clean and inviting, with residents who appear happy and engaged in activities. A number of reviewers highlight caring leadership and dependable staff, with particular gratitude directed toward a compassionate administrator and certain team members who stood out for their patience, professionalism, and attentiveness. One appreciative note even singles out the department heads as among the best the reviewer has encountered, and another speaker emphasizes a long-term, positive relationship, recommending the place for rehabilitation or long-term care. In several of these stories, families and friends describe experiences that feel respectful, supportive, and well-coordinated, leaving a sense that this can be a place where loved ones are treated with dignity and kindness.
Yet the other side of the story is equally forceful and troubling. A number of reviews depict a starkly different reality - claims of neglect, disrespect, and a lack of basic care. Phrases like "trash" and "they treat these people like trash" populate these voices, with a direct account of pulling a loved one out of the facility in response to what the reviewer viewed as serious mistreatment. Allegations include not cleaning showers properly between residents and a pattern of yelling at elderly residents, which the reviewers interpret as a pervasive tone that shows little regard for the people who live there. Requests for help are described as being ignored, and there is a fear that the environment is not safe or sanitary enough to trust with a loved one. The strongest language here - "it's just plain trash" and a call for the facility to be shut down - reflects a deep sense of betrayal and alarm.
Interwoven with these broader criticisms are specific, highly personal incidents that have left lasting impressions. One reviewer narrates a situation in which a mother's care was neglected and a daughter's access was curtailed, even though the daughter is the legal guardian; this account conveys a sense of violation and demoralization, wrapped in a plea to potential families to look elsewhere. The language is emphatic: "Please do not use this facility," underscoring the perception that loved ones can be cut off from critical family support at a time when such support is essential. Such anecdotes grip the reader with a sense that family relationships and guardianship rights may be compromised in the name of facility management.
Another thread in the testimonials centers on understaffing and the demeanor of the staff when concerns are raised. Critics claim that when staffing levels dip, the quality of care suffers, and the few staff members who are present may come across as rude or incompetent. The implication is not merely occasional forgetfulness but a structural problem that translates into a risk for residents. The fear expressed by these reviewers extends to legal and security measures: raising concerns may lead to being trespassed, a consequence that makes families feel they cannot advocate effectively for their loved ones within the facility. These claims paint a picture of opposition between residents' advocates and the facility's response to concerns, with the potential for escalation and withdrawal of access as a grievance management strategy.
Despite the intensity of the negative feedback, the more favorable accounts insist on a different, hopeful reality. In those narratives, Lakeside is described as an attractive place with satisfied residents, dedicated administrators, and capable staff who go above and beyond. The same administrator who appears in one of the positive reviews is cited by multiple supporters as a source of genuine care, along with a team that includes named individuals who are remembered for their kindness and effectiveness. One family member recounts that the staff were " AMAZING," with particular gratitude toward the nurses and coordinators who supported a grandparent through rehabilitation. The tone here is one of pride: a belief that the facility can deliver respectful, high-quality care when the stars align - when staffing is adequate, when communication flows, and when administrators foster a collaborative, compassionate environment.
Taken together, these varied narratives reveal a facility that can function beautifully for some residents and families while falling short for others. The same walls described as "beautiful" and a setting praised for its views and ambiance are also the backdrop to claims of neglect and disrespect. The divergence in experiences may point to inconsistent performance across days, shifts, or leadership periods, or it may reflect differences in the expectations and needs of individual residents and families. What remains clear is that opinions about this Lakeside facility are highly polarized: for every story of attentive care, there is a counterpoint of concerns about safety, dignity, and the ability to advocate for loved ones without fear of retaliation. Potential families considering this facility would do well to listen carefully to both sides, visiting personally, asking pointed questions about staffing, care routines, and guardianship policies, and seeking up-to-date references from recent residents or guardians to form a well-rounded view before making a decision.
93 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lubbock International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakeside Rehabilitation And Care Center in Lubbock, TX is a well-equipped assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon for pampering and self-care needs, as well as cable or satellite TV for entertainment purposes. Community-operated transportation is available to facilitate outings and social activities. A computer center is provided for residents to stay connected with loved ones and engage in online activities.
The dining room provides restaurant-style dining experiences, offering delicious meals prepared by the staff according to special dietary restrictions if needed. For fitness enthusiasts, there is a fitness room where residents can engage in physical activities to maintain their health and well-being. Additionally, a fully furnished gaming room offers recreational opportunities.
Residents can enjoy the serenity of the outdoor space and take walks in the garden for relaxation. Housekeeping services ensure that the living environment remains clean and comfortable. For convenience, kitchenettes are available for those who prefer some autonomy in meal preparation.
Move-in coordination services are provided to assist new residents during their transition into the community. Each resident has their own private bathroom for personal use. Telephone access ensures communication with family and friends. Non-medical transportation arrangements are made for easy access to nearby locations such as doctors' appointments.
The wellness center promotes overall health through various programs, including mental wellness initiatives. Wi-Fi/high-speed internet enables residents to stay connected with the digital world.
In terms of care services, Lakeside Rehabilitation And Care Center provides 24-hour call systems and supervision to ensure that assistance is readily available when needed. Trained staff offer assistance with activities of daily living such as bathing, dressing, and transfers. The community caters to specific dietary needs including diabetes diets and special dietary restrictions.
Medication management services help residents adhere to prescribed medication regimens accurately. Planned day trips and scheduled daily activities ensure that residents have opportunities for recreation and social engagement. Resident-run activities empower residents to take an active role in organizing their own events.
Surrounding the community, there are multiple amenities within close proximity. Cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals are all easily accessible to cater to residents' various needs and interests.
Overall, Lakeside Rehabilitation And Care Center provides a comprehensive assisted living experience that prioritizes comfort, convenience, and personalized care for its residents.
Lakeside Rehabilitation And Care Center is located at 4306 24Th Street, Lubbock, TX 79410 in Lubbock County, Texas
Lakeside Rehabilitation And Care Center on seniors.fyi includes 5 photos including images showing healthcare, interior, physical therapy, bedroom, trees, architecture, building, porch, and more.
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