Bender Terrace Of Lubbock
Save4510 27Th Street, Lubbock, TX 79410
For more information about senior living options: (844) 490-3973
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Ruth, the administrator, is described as wonderful, caring, compassionate, and competent. The staff at Bender Terrace genuinely cares about residents and follows Ruth's example. The facility is described as clean with good food, and the CNAs and nurses are awesome. Jerry the coordinator gets things done, and the administration is strong. The facility communicates with families about care plans and issues. The staff are friendly, helpful, and make loved ones feel cared for. Bender Terrace has been a blessing to families, with positive impacts on their loved ones. The nurses are praised as the best for residents with dementia.
The floors are filthy and residents are living in filth, with cleaners often needing to bring their own supplies. Debris and trash are visible in the halls, and roaches come out in restrooms by evening. The facility is described as horrible and neglectful, with some residents reportedly attempting to escape. There are accounts of abuse by staff and a chronic shortage of helpers, plus beds described as falling apart. Hygiene is severely lacking, including photos of a resident with bruises, cuts, and blood, and multiple incidents tied to poor sanitation and COVID-19 infections among staff. The building smells bad, the food is poor, and rooms are kept uncomfortably cold with limited ability to adjust thermostats. Numerous reviewers urge others not to place loved ones there and call for state intervention or shutdown due to neglect.The collection of experiences about Bender Terrace presents a strikingly mixed picture. On the negative side, many reviewers describe a facility where cleanliness and standard of care are inconsistent at best and dangerously negligent at worst. They recount floors that are "nastiest" and rooms that resemble a necessity-they-clean-it-yourself situation, with debris and trash visible in hallways and even in residents' bathrooms. Several accounts claim roaches emerge when the lights are turned on at night, painting a troubling image of a place that feels more like a neglected home than a structured nursing facility. One reviewer explicitly warns others to be their own loved one's advocate and to prepare to supply their own cleaning materials, underscoring a sense that basic upkeep is not reliably provided.
Hygiene and environment emerge as a central theme across multiple reviews. Some describe unsanitary conditions that extend to residents' most intimate care areas; there are mentions of feces and toilet paper left in a toilet for extended periods, and reports of rooms that smell bad or appear run-down. There are specific accusations of poor sanitation and a lack of access to basic controls, such as the thermostat, which contributed to complaints about rooms being uncomfortably cold and the staff appearing unable or unwilling to address the issue promptly. Combined with allegations of a building that looks outdated and ill cared-for, these critiques contribute to a perception of a facility that does not consistently meet minimum standards of cleanliness or comfort for its residents.
Care quality and staff conduct are described in sharply contrasting terms. Some people praise the staff as genuinely caring and attentive, applauding individuals who show up with compassion, communicate openly about care plans, and go the extra mile for their loved ones. There are statements of appreciation for particular caregivers, CNAs, and nurses who are described as "awesome" and repeatedly cited as the bright spots in an otherwise troubling environment. In contrast, other reviews depict neglect and even abuse, including a grandmother who was left in a sanitary crisis, a patient who faced abuse by a nurse's aide, and alarming stories of patients becoming bedbound in the care of staff who seemed unable to provide appropriate support. There are calls for state oversight and investigations, including a parent who opened an official inquiry into a loved one's death and reported visible injuries and hygiene failures. The spectrum here is wide, leaving potential families unsure where the truth lies in any given moment.
Administration and communication offer another point of divergence. Some reviewers single out Ruth, the administrator, as a principled, compassionate, and competent leader who listens, communicates, and strives to do right by residents and their families. They describe leadership that tries to give the benefit of the doubt, maintain open channels of communication, and set a standard for diligent care. Others imply that even within an apparently supportive administration, broader systemic problems persist - problems that allow neglect, inconsistent care, or unsafe conditions to take root in parts of the facility. This tension between perceived leadership quality and ongoing safety concerns reinforces the sense that experiences at Bender Terrace can vary dramatically depending on who is caring for a resident and when.
The reviews also touch on practical aspects of daily life that shape overall satisfaction. Food quality is criticized in some accounts, with dinner choices described as limited and unappetizing - such as repeated hot dogs - alongside broader impressions of an outdated, hospital-like atmosphere. Temperature control emerges as a notable complaint in at least one account, where a patient was kept uncomfortably cold and there was alleged resistance or delay in addressing the problem. Reports of patients attempting to escape and beds that are described as failing or unsafe contribute to an image of a facility that is in need of serious structural and procedural improvements in order to ensure safety and dignity for residents.
Despite the clearly serious concerns raised, there are unmistakable signals of gratitude from residents' families who feel that certain staff members or the administration have positively impacted their loved ones' lives. Some reviewers emphasize how grateful they are for the care provided by specific nurses, CNAs, or the administrator, noting that these individuals make a difference and help families feel heard, supported, and hopeful. In these voices, Bender Terrace is not simply dismissed as a bad facility; it is acknowledged as a place where good deeds exist and where a committed subset of staff genuinely seeks to provide quality care, even amid pervasive challenges.
In sum, the impressions of Bender Terrace span the entire spectrum from deeply troubling to encouraging, often within the same facility and even within the same family's experiences. There are stark accusations of neglect, unsanitary conditions, and safety lapses that have spurred calls for investigations and higher oversight. At the same time, there are heartfelt testimonials to compassionate administrators, dedicated caregivers, and moments of meaningful, person-centered care that give hope that improvements can be made. For anyone considering placing a loved one in this facility, these reviews collectively suggest a need for thorough on-site inspection, candid conversations with leadership, and a robust plan for monitoring hygiene, safety, and day-to-day care before making a decision.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lubbock International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bender Terrace of Lubbock is an assisted living community located in Lubbock, TX. Our residents enjoy a wide range of amenities designed to enhance their comfort and quality of life. These include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, community operated transportation for easy accessibility, and a computer center for staying connected with loved ones.
Our dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by our skilled culinary team. Additionally, our fully furnished apartments provide a cozy and comfortable living space where residents can feel at home.
At Bender Terrace of Lubbock, we prioritize the well-being of our residents. Our fitness room and wellness center offer opportunities for physical exercise and mental wellness programs to promote overall health. We also have a gaming room, small library, and outdoor spaces such as gardens for recreational activities.
We understand the importance of maintaining independence while providing assistance when needed. Our dedicated staff is available 24/7 to provide support with activities of daily living, bathing, dressing, transfers, medication management, and diabetes diet.
Transportation arrangements are made for non-medical purposes as well as doctor's appointments to ensure that our residents can easily access the services they need. Move-in coordination is provided to make the transition into our community seamless.
Concierge services add convenience to our residents' lives, while fitness programs and scheduled daily activities keep them engaged and active. Planned day trips and resident-run activities allow them to socialize and explore new experiences.
Bender Terrace of Lubbock is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. We aim to provide a supportive and nurturing environment where seniors can lead fulfilling lives surrounded by compassionate care in beautiful Lubbock,TX.
Bender Terrace Of Lubbock is located at 4510 27Th Street, Lubbock, TX 79410 in Lubbock County, Texas
Bender Terrace Of Lubbock on seniors.fyi includes 5 photos including images showing interior, kitchen, appliances, oven, cabinets, coffee station, therapy room, physical therapy, and more.
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California's Form 602A: An In-Depth Examination of Senior Care Assessment
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
Comprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age
The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.
Top Canine Companions for Older Adults
Dogs can greatly improve the lives of older adults by offering emotional support and encouraging physical activity, with factors such as size, temperament, and grooming needs being crucial in selecting a suitable breed. Senior dogs often make ideal companions for this demographic, promoting social connections and requiring care routines that align with seniors' capabilities.
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