Bender Terrace Of Lubbock
Save4510 27Th Street, Lubbock, TX 79410
For more information about senior living options: (844) 490-3973
Bender Terrace and its staff are a blessing to families. Bender Terrace staff understand and take care of residents' needs. The staff at Bender Terrace are wonderful and caring. Ruth, the administrator, is a wonderful and caring leader for the residents and staff. Caring staff and happy residents characterize Bender Terrace. CNAs are awesome and nurses regularly check on residents.
The floors were the nastiest the reviewer had ever seen in a nursing home, with residents living in filth. Upon entry the facility was described as beyond unacceptable, and a sister's room had to be cleaned with supplies purchased by the visitor. Debris and trash were visible in the halls, and roaches came out in the restroom after lights were turned on. The place was called a joke and was described as failing to provide basic care. The facility was warned against for neglecting patients, with some residents attempting to escape. Beds were falling apart and there were never enough helpers; abuse by a nurse's aide led to moving a relative. It was advised not to send a loved one there as the care was poor and unsafe. A grandmother's toilet was filled with feces and the facility was described as extremely unsanitary and disgusting. The place was described as a run-down hell hole with inadequate staff and poor conditions. A father died there, with photographs showing bruises and blood, highlighting a lack of hygiene and multiple incidents.Bender Terrace of Lubbock is best suited for families that want a hands-on, administrator-led environment and are prepared to supervise day-to-day care closely. The community tends to reward residents with responsive caregivers and a leadership team that can be trusted to push care plans forward when families stay involved. This setup works for seniors who need rehab or routine assistance but whose relatives are ready to advocate, document concerns, and demand timely improvements rather than rely on a flawless, hands-off experience.
On the flip side, this is not a fit for families seeking pristine, consistently hygienic surroundings or a risk-free safety environment. Repeated reports describe dirty floors, debris in rooms, roaches in restrooms, and what some families call neglect or indifference. There are serious red flags around resident safety, including allegations of abuse and investigations tied to care quality. For residents with high needs for daily assistance, rigorous infection control, or dependable supervision, the risk profile is too high, making alternatives worth serious consideration.
Yet the strongest counterweight to the negative visuals lies in the care staff when properly supported. Many reviewers praise CNAs and nurses who visit regularly, and several accounts single out the administrator - Ruth - for listening with compassion, taking ownership, and coordinating care. When care plans are adhered to and staff are available, families report meaningful benefits: clearer communication, reliable routines, and genuine warmth toward residents. These positives prove the building and its people can deliver solid daily care - if oversight remains constant and expectations are clearly enforced.
Where the pros meet the cons, the operational gaps dominate the experience. Observations of dirty rooms, aging infrastructure, inconsistent housekeeping, and intermittent environmental controls weigh heavily on trust. Reports of beds in disrepair, delayed baths for rehab residents, staffing shortages, and tense, even hostile responses under pressure are not isolated anecdotes. Concerns about hygiene, infection risk, and equipment reliability recur enough to undermine confidence. Coupled with questions about temperature management and meal quality, these factors collectively shape a fragile sense of safety and comfort.
For families evaluating this community, a practical approach is essential. Schedule visits at different times, demand observed cleanliness and infection-control practices, and press for a transparent review of each resident's care plan. Speak with frontline staff about responsibilities, response times, and escalation procedures. Confirm staffing ratios, request recent quality metrics, and check for any regulatory inquiries or investigations. Establish a non-negotiable checklist - hygiene, timely baths, safe room conditions, and consistent communication - and secure contract language that codifies required updates. If these assurances cannot be obtained, or if red flags persist, aggressively consider alternatives.
In sum, Bender Terrace of Lubbock can serve as a viable option for families who are prepared to be vigilant partners in care and who value a responsive administrator and caring frontline staff. However, the constellation of cleanliness and safety concerns means the facility is not suitable for everyone, especially those unable or unwilling to supervise care closely. The prudent path is to compare with other area options that carry stronger public signals of consistency, verify regulatory histories, and insist on rigorous oversight if pursuing this community. When proceeding, set explicit expectations, require measurable improvements, and maintain a clear transition plan should the environment fail to meet those standards.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lubbock International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bender Terrace of Lubbock is an assisted living community located in Lubbock, TX. Our residents enjoy a wide range of amenities designed to enhance their comfort and quality of life. These include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, community operated transportation for easy accessibility, and a computer center for staying connected with loved ones.
Our dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by our skilled culinary team. Additionally, our fully furnished apartments provide a cozy and comfortable living space where residents can feel at home.
At Bender Terrace of Lubbock, we prioritize the well-being of our residents. Our fitness room and wellness center offer opportunities for physical exercise and mental wellness programs to promote overall health. We also have a gaming room, small library, and outdoor spaces such as gardens for recreational activities.
We understand the importance of maintaining independence while providing assistance when needed. Our dedicated staff is available 24/7 to provide support with activities of daily living, bathing, dressing, transfers, medication management, and diabetes diet.
Transportation arrangements are made for non-medical purposes as well as doctor's appointments to ensure that our residents can easily access the services they need. Move-in coordination is provided to make the transition into our community seamless.
Concierge services add convenience to our residents' lives, while fitness programs and scheduled daily activities keep them engaged and active. Planned day trips and resident-run activities allow them to socialize and explore new experiences.
Bender Terrace of Lubbock is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. We aim to provide a supportive and nurturing environment where seniors can lead fulfilling lives surrounded by compassionate care in beautiful Lubbock,TX.
Bender Terrace Of Lubbock is located at 4510 27Th Street, Lubbock, TX 79410 in Lubbock County, Texas
Bender Terrace Of Lubbock on seniors.fyi includes 5 photos including images showing interior, rehabilitation, healthcare, landscaping, porch, residential building, dining, kitchen, and more.
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