Mi Casita Nursing And Rehabiitation Center

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  • Interior

    A cozy dining area featuring colorful furniture and warm decor.

  • Decor

    A cozy hospital or nursing home room featuring a bed with blue bedding, a wooden dresser, and decorative artwork on the walls.

  • Living Room

    A cozy living room featuring a piano, comfortable seating, and decorative plants.

  • Building

    Exterior view of Lubbock LTC Nursing & Rehabilitation.

  • Bedroom

    A cozy and well-decorated bedroom featuring a wooden bed, colorful curtains, and personal touches.

  • Dining

    A cozy dining area featuring wooden flooring and a television.

  • Kitchen

    A spacious and well-equipped kitchen featuring modern appliances and a unique curved table design.

  • Lighting

    A well-lit hallway with wooden flooring and artwork on the walls.

  • Artwork

    A cozy living room corner featuring elegant furniture and decorative elements.

Mi Casita Nursing And Rehabiitation Center

2400 Quaker Avenue, Lubbock, TX 79410

For more information about senior living options: (844) 490-3973

2.8 from 9 reviews
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Skilled Nursing Facility

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    Overall Review of Mi Casita Nursing And Rehabiitation Center

    Pros

    • pro The staff were friendly, nice, and accommodating upon arrival.
    • pro The physical staff is phenomenal.
    • pro The place is nice, clean, and has a home-like environment.
    • pro The facility provided 21 days of wound care.
    • pro The staff cared for the uncle for about six months.
    • pro The facility is newly renovated and under new management.
    • pro It is a great choice for loved ones when finances are tight.

    Cons

    • pro The facility is described as horrible, with dirty kitchen counters, stove, microwave, and towels in the sink.
    • pro Housekeeping is not visible, and cleanliness overall is poor.
    • pro There is neglect and poor awareness among some nurses, with a couple not caring.
    • pro A nurse gave someone else's medication, indicating serious medication safety issues.
    • pro Blood pressure monitoring uses inaccurate and outdated machines, leading to improper BP treatment.
    • pro There are safety hazards, such as nails sticking out of walls and a broken, unsafe chair, plus cramped, unsanitary rooms.
    • pro A resident was found on the floor after a fall and was not promptly checked on, resulting in emergency transfer.
    • pro After a relative died, the facility attempted to charge $9,000 in fees not covered by Medicare.
    • pro The facility's policy allegedly excludes residents who cannot pay, raising concerns about access and treatment.

    Review

    The collection of reviews paints a care facility that prompts mixed feelings and serious concerns, even as it garners some praise from families who have seen the staff in action. On the one hand, there is genuine appreciation for certain members of the team and for the general atmosphere when things go right. On the other hand, multiple accounts raise red flags about cleanliness, safety, consistency in medical care, and financial practices. Taken together, the reviews tell a story of a place that has potential but is also slipping on essential safeguards.

    From the outset, several reviewers acknowledge that the physical and nursing teams can be excellent in the right moments. One reviewer notes that the physical therapy and rehabilitation staff are "phenomenal" and that the overall staff are friendly and accommodating upon arrival. In this view, the caregivers were able to help their loved one look clean, and they described the environment as home-like and pleasant. This positive sentiment and appreciation for the hard work of the non-nursing staff contrast with the more problematic experiences described elsewhere, underscoring that individual interactions can vary widely within the same facility.

    But there are strong cautions about cleanliness and daily operations. A number of accounts describe ongoing housekeeping and sanitation problems: dirty counters in the kitchen area, a stove and microwave with food still stuck on them, and a sink area with dirty old towels and spills. One reviewer even notes a persistent lack of activity or structured programming, and makes the broader point that basic upkeep and organized routines appear to be missing. The combination of filth in common spaces and a perceived lack of activity or engagement for residents creates a troubling picture of an environment that should be more sanitary and lively.

    Care quality and patient safety emerge as even more pressing concerns in several anecdotes. A nurse administering IV meds in a central line allegedly provided someone else's medication, prompting the patient to speak up and insist on the correct one being given after being shown how to verify labels. Related warnings emphasize inconsistent nursing attentiveness and a lack of awareness about patient needs by certain staff members, with some reviewers explicitly stating they would report issues to the state. There are also stark warnings about equipment and room conditions: nails protruding from walls, a cramped room shared with another elderly resident, a broken wheelchair that disintegrated under use, and the absence of chairs in a room described as small - forcing a patient to sit on a potty chair. These factors culminated in a frightening incident where a patient reportedly fell, was found on the floor, and had to be rushed to the hospital, underscoring serious safety lapses and a perceived lack of proactive monitoring and timely response.

    The facility's recent performance in clinical care is acknowledged in a mixed light. One reviewer mentions a period of dedicated wound care spanning about 21 days, thanking the staff for the attention given to that specific need. This positive note highlights that when specialized care is present and properly delivered, the facility can meet important clinical expectations. It also suggests that care quality may be uneven, with certain departments performing well while others struggle to maintain consistent standards across all residents and scenarios.

    Financial handling, particularly after a loved one has died, emerges as one of the most alarming threads in the reviews. A specific case describes a son being charged nearly $9,000 in fees for services allegedly covered by Medicare, with the facility having told the family that coverage existed but then pursuing posthumous charges. The complaint centers on a policy of not allowing residents to stay if they cannot pay and the troubling claim that charges continued after the resident's death. This is presented as a grave breach of trust and ethics, raising questions about the facility's billing practices and the burden placed on families during already difficult times.

    A final note appears to balance the overall impression with a slightly more tempered, even optimistic outlook. Another reviewer acknowledges an undistinguished reputation but asserts that the place is actually okay, especially for families facing tight finances. They point to recent renovations and new management as signals of improvement, suggesting that while it may not be the fanciest option, it can still represent a practical and affordable choice for loved ones when cost is a major constraint. This perspective reinforces the sense that the facility's merit lies largely in financial accessibility and administrative changes, rather than in unanimous acclaim for care quality across all areas.

    In sum, the reviews present a facility with real strengths and meaningful weaknesses. The staff and atmosphere can be welcoming, and there are instances of good clinical care and a home-like environment. Yet persistent cleanliness issues, safety hazards, inconsistent medical oversight, and troubling billing practices cast a long shadow over the overall experience. Families considering this place would do well to verify specific departments, ask pointed questions about daily housekeeping and safety protocols, ensure there are clear checks on medications, and review any financial arrangements carefully before committing. The divergence in experiences emphasizes the importance of personal visits, direct conversations with both administration and front-line staff, and vigilant oversight to safeguard residents' health, safety, and financial wellbeing.

    Features

    Housing

    • 95 resident community capacity 95 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Lubbock International (8 miles away) Lubbock International (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Mi Casita Nursing and Rehabilitation Center in Lubbock, TX is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on creating a comfortable and engaging environment, Mi Casita provides everything necessary for a fulfilling lifestyle.

    Residents at Mi Casita have access to numerous amenities designed to enhance their overall well-being. A beauty salon is available for those who want to look and feel their best, while cable or satellite TV ensures entertainment options are readily available. Community-operated transportation makes it easy for residents to explore the surrounding area, whether for shopping trips or social outings. The computer center allows residents to stay connected with loved ones digitally, while Wi-Fi/high-speed internet ensures they are always connected.

    Mealtimes at Mi Casita are an enjoyable experience, with restaurant-style dining offering delicious meals served in a spacious dining room. Special dietary restrictions are catered to, ensuring that everyone's nutritional needs are met. For those who enjoy cooking themselves, kitchenettes are provided in each fully furnished apartment.

    Living spaces at Mi Casita are designed with comfort and privacy in mind. Each resident has their own private bathroom, allowing for independence and convenience. Housekeeping services ensure that living areas are always clean and tidy.

    Care services at Mi Casita prioritize the well-being of residents around the clock. A 24-hour call system is in place for emergencies or assistance, providing peace of mind to both residents and their families. Assistance with daily living activities such as bathing, dressing, and transfers is readily available from trained staff members. Medication management ensures that residents receive their required medications on time.

    To promote mental wellness, Mi Casita offers a variety of programs tailored to individual needs. These include fitness programs to maintain physical health and planned day trips for socialization and exploration of the local area. Resident-run activities encourage engagement within the community, fostering a strong sense of belonging and companionship.

    With convenient access to nearby amenities, Mi Casita is situated in a thriving neighborhood. Cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters and hospitals are all within close proximity, providing easy access to essential services and recreational activities.

    At Mi Casita Nursing and Rehabilitation Center in Lubbock, TX, residents can enjoy a comfortable, enriching lifestyle with the support and care they need for a fulfilling retirement.

    Nearby Places of Interest

    Physicians

    • Grace Surgery Center (0.2 miles)
    • Dr R. Wolcott Office (0.2 miles)
    • Roger James Wolcott (0.2 miles)
    • Skinner Derek, MD (0.2 miles)
    • Catherine Ann Ronaghan (0.2 miles)
    • Covenant Medical Group Dalton's Office (0.2 miles)
    • Orthopedic Center (0.3 miles)

    Hospitals

    • Covenant Pediatric Occupational Therapy (0.2 miles)
    • Covenant Women's and Children's (0.3 miles)
    • Covenant Behavioral Health Service (0.4 miles)
    • Covenant Specialty Hospital (0.6 miles)
    • Covenant Children's Hospital (0.8 miles)
    • Covenant Children's Emergency Room (0.8 miles)
    • UMC: Nuclear Medicine (1.4 miles)

    Pharmacies

    • Southwest Pharmacy (0.5 miles)
    • Clark's Hub City Pharmacy (0.6 miles)
    • CVS Pharmacy (0.6 miles)
    • Twin Oaks Pharmacy (1.1 miles)
    • Walgreens (1.2 miles)
    • CVS Pharmacy (1.2 miles)
    • UMC Outpatient Pharmacy (1.4 miles)

    Places of Worship

    • Highland Baptist Church (0.6 miles)
    • Catholic Diocese of Lubbock (1.5 miles)

    Restaurants

    • McDonald's (0.6 miles)
    • Thai Pepper (0.7 miles)
    • Arandas Taqueria (0.7 miles)
    • Picantes (0.7 miles)
    • Holly Hop Ice Cream Shoppe (1.2 miles)
    • Caprock Cafe (1.2 miles)
    • Sonic Drive-In (1.4 miles)

    Parks

    • Tech Terrace Park (1.3 miles)

    Cafes

    • J & B Coffee Co. (1.7 miles)

    Theaters

    • TTU - SUB - Allen Theatre (1.9 miles)
    • Alamo Drafthouse Lubbock (2 miles)

    Frequently Asked Questions

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