Overall Review of Twin Oaks Health And Rehabilitation Center
common26 reviews mention this
Staff kindness and responsiveness
Residents and families consistently describe staff as kind and responsive.
Across many reviews, residents and families describe nurses, CNAs, and other staff as caring, respectful, and easy to communicate with. Several people mention feeling welcomed and treated like family, and that their concerns were answered. A few reviews also emphasize knowledgeable nursing care and departments that provide updates and feedback to families. Overall, the tone of the reviews is that day-to-day interactions are a clear strength.
common4 reviews mention this
Activities help residents stay engaged
Scheduled activities and resident games are a recurring positive.
Multiple reviews point to activities as something residents look forward to, including group events. One resident described the activity director asking about preferences and bringing dominos so a regular game could form. Others mention community events like a Super Bowl party and enjoying games led by staff. Residents also describe making connections through these activity routines.
caveat5 reviews mention this
Food quality splits opinions
Food receives both praise and complaints from reviewers.
Some reviews say the food is a standout, with residents enjoying meals and families describing it as great or noting that a resident ate everything. At the same time, other reviews report dissatisfaction, including complaints that the food is terrible or that a loved one hates the meals. There are also comments about staff bringing lunch during a visit, which adds to the mix of experiences. The result is that food quality isn’t consistent across reviews.
caveat2 reviews mention this
Staffing and medical care concerns
A couple of reviews raise concerns about staffing and medical outcomes.
Two reviews describe serious problems, including claims of being chronically short staffed and a drop in care quality. One reviewer alleges repeated illness and says medical care was subpar, while another describes a situation where physical therapy was the only part that went right and their family member ended up needing hospital care. These concerns stand apart from the many positive reviews about staff interactions, but they are direct and specific. If you’re comparing options, these reviews are worth weighing carefully alongside the positives.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
69 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Greater New Zion Baptist Church (0.2 miles)
Zion Hill Baptist Church (0.4 miles)
Seminary Heights Church of Christ (0.9 miles)
Mission (1.2 miles)
First Presbyterian Church (1.3 miles)
Kingdom Christian Center (1.3 miles)
Enterprise Baptist Church (1.6 miles)
Transportation
Enterprise Rent-A-Car (0.4 miles)
Green's Taxidermy (1.6 miles)
Cherokee County Airport (8.3 miles)
Legends Taxidermy (14.7 miles)
Restaurants
Vincent Seafood (0.7 miles)
Tacos el Chicharito (1 miles)
Burritos Y Gorditas La Pasadita (1 miles)
Commerce Street Draft House (1.1 miles)
Taco Bell (1.2 miles)
Southeast Restaurant (1.2 miles)
La Pasadita (1.2 miles)
Physicians
Cherokee County Health Department (1.1 miles)
Care First Medical Associates (1.3 miles)
Tri-County Women's Healthcare PA (1.3 miles)
Jacksonville Hematology-Onco (1.3 miles)
East Texas Medical Center First Physicians Clinic (1.3 miles)
Dogwood Orthopaedic Clinic PA (1.3 miles)
Eye Center (1.7 miles)
Pharmacies
May Drug (1.1 miles)
Porter Pharmacy (1.3 miles)
CVS Pharmacy (1.7 miles)
Walgreens (2.1 miles)
Vcare Pharmacy (2.6 miles)
Brookshire Brothers Pharmacy (14.4 miles)
Brookshire Brothers Pharmacy (14.8 miles)
Hospitals
ETMC Jacksonville: Emergency Room (1.3 miles)
East Texas Medical Center Jacksonville GP TEST (1.3 miles)
Twin Oaks Health And Rehabilitation Center on seniors.fyi includes 12 photos including images showing interior, living room, bedroom, exercise equipment, landscaping, garden, painting, building, and more.
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Twin Oaks Health And Rehabilitation Center photos
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Interior
Decor
Living Room
Building
Bedroom
Trees
Windows
Landscaping
Artwork
Exercise Equipment
Gym
Healthcare
Interior
Decor and Fireplace
Bedroom
Living Room
Landscaping
Windows, Natural Light, Indoor Plants, Interior Decor, and Potted Plant
Building
Trees, Outdoor, Pathway, and Shrubs
Garden, Entrance, and Fountain
Artwork
Exercise Equipment
Healthcare
Painting
Hallway
Office
Gym
Rehabilitation, Physical Therapy, and Therapy Room
Mirrors and Window Blinds
Quilt
Art
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