Jacksonville Health Care Ctr

Pros

• The staff were very professional and took the time to satisfy each resident's needs.
• They were caring and kind, even in challenging situations.
• Jacksonville is described as small and clean, contributing to a pleasant environment.
• The private rooms are of nice size, equipped with essential furniture and amenities.
• Residents do not complain about the food and generally eat well.

Cons

• The facility was constantly understaffed and failed to provide proper care for the resident.
• Residents were found in unsanitary conditions, including dried feces on multiple occasions.
• There were significant delays in response times to residents' calls for assistance.
• The doctor on staff only visited once a month and did not adequately address the resident's health concerns.
• A staff member's dismissive attitude when asked about a resident's needs was noted as concerning.
• The facility did not schedule necessary doctor's appointments in a timely manner, leading to negative health outcomes.
• Several falls occurred due to inadequate support and assistance for residents needing help with basic tasks.

Review

The experiences shared by individuals regarding a particular assisted living facility reveal a stark contrast between the positive and negative aspects of care provided. On one hand, some residents and their families express gratitude for the professionalism and compassion demonstrated by the staff. They report that the employees take the time to address each resident's needs adequately and showcase kindness—even in challenging situations where such demeanor might be difficult to maintain. For those seeking a safe place for their loved ones, these reviewers suggest that this facility could be an excellent option based on its caring atmosphere.

However, there is a significant counter-narrative presented by other reviewers who describe harrowing experiences at this same facility. A family member recounts alarming situations involving their mother during her brief three-month stay, emphasizing severe understaffing that resulted in inadequate care. This individual warns that despite glowing reviews and official inspections which occur just once a year, they do not accurately reflect the day-to-day realities of life within the facility. The family's distress deepens when they discover that their loved one was left in deteriorating conditions—found on two occasions covered in dried feces, underscoring a shocking lack of hygiene and attention to basic needs.

The reviewer's account paints a grim picture of neglect, highlighting alarming incidents like finding their mother tangled in her bed alarm—a situation that went unchecked for an additional five minutes despite being present on-site. When staff finally did respond, one was indifferent to the urgency of the situation, dismissively asking "What do you want?" Such interactions only add to concerns about whether staff members are properly trained or feel empowered to provide timely care when required.

Furthermore, reports indicate systemic issues surrounding medical appointments as well. The reviewer mentions requests for scheduling doctor visits that languished until it was too late for meaningful intervention. Alarmingly, even when medical professionals were present, such as during monthly visits from a doctor on staff who barely engaged with patients before declaring them "fine," it raises questions about oversight and thoroughness in assessing residents' health status.

Despite these alarming accounts of negligence, not all feedback is negative—some residents appreciate aspects like cleanliness and physical accommodations within the facility itself. A separate review highlights Jacksonville's overall environment as being small yet clean, with caring staff making efforts to ensure comfort among residents. One family member described their mother's private room as spacious enough for essential furniture including a bed and nightstand along with other amenities like a TV and half bath—showing that while some infrastructure remains commendable, this does not overshadow deficiencies in healthcare provision.

In conclusion, these divergent perspectives underscore critical challenges within assisted living facilities; while many seek refuge with hopes for compassionate care tailored toward elderly needs, systemic issues can lead to heartbreaking experiences if staffing levels remain insufficient or if responsiveness falters under pressure. Families navigating such decisions must weigh patient anecdotes against professional assessments carefully because the emotional toll endured may haunt them long after leaving such environments behind.

This part of Jacksonville, Texas offers a variety of amenities and services that may cater to your needs as a senior resident. With multiple physicians and healthcare facilities nearby, you can easily access medical care when needed. There are also places of worship for spiritual enrichment, pharmacies for medication needs, and restaurants for dining options. The presence of a hospital and emergency room close by provides peace of mind in case of any health emergencies. Additionally, the proximity to parks and cafes offers opportunities for relaxation and socialization within the community. Overall, this area provides a balanced mix of convenience and leisure activities that may suit your lifestyle as a senior resident.

Physicians

• Eye Center (0.5 miles)
• Sands Scott J MD (0.5 miles)
• Dogwood Orthopaedic Clinic PA (0.9 miles)
• Jacksonville Hematology-Onco (0.9 miles)
• East Texas Medical Center First Physicians Clinic (0.9 miles)
• Care First Medical Associates (0.9 miles)
• Tri-County Women's Healthcare PA (0.9 miles)

Places of Worship

• First Pentecostal Church-God (0.6 miles)
• Kingdom Christian Center (0.9 miles)
• First Presbyterian Church (0.9 miles)
• Mission (0.9 miles)
• Enterprise Baptist Church (1.3 miles)
• Iglesia Cristiana Dios Con Nosotros Emmanuel (1.4 miles)
• Greater New Zion Baptist Church (2 miles)

Restaurants

• Little Caesars Pizza (0.6 miles)
• Subway (0.7 miles)
• Domino's Pizza (0.7 miles)
• Sonic Drive-In (0.7 miles)
• Chili's Grill & Bar (0.7 miles)
• Taqueria Torres (0.7 miles)
• Dq (0.7 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (0.8 miles)
• Porter Pharmacy (0.9 miles)
• Vcare Pharmacy (1 miles)
• May Drug (1.2 miles)
• Brookshire Brothers Pharmacy (12.6 miles)
• Brookshire Brothers Pharmacy (12.9 miles)

Hospitals

• East Texas Medical Center Jacksonville GP TEST (0.9 miles)
• ETMC Jacksonville: Emergency Room (0.9 miles)
• Trinity Mother Frances Hospital (1.8 miles)
• Rusk State Hospital (11.9 miles)
• Rusk State Hospital (11.9 miles)

Theaters

• Jackson Cinema (1.1 miles)
• SMG Tyler (20.9 miles)

Cafes

• Beverly's Country Cafe (1.1 miles)
• Cherokee coffee (12.6 miles)
• Yellowwood Coffee (12.8 miles)
• Big Shot Coffee House (20.4 miles)
• Starbucks (20.9 miles)

Transportation

• Green's Taxidermy (1.3 miles)
• Enterprise Rent-A-Car (2.4 miles)
• Cherokee County Airport (6.4 miles)
• Legends Taxidermy (12.8 miles)

Parks

• Buckner Park (1.5 miles)
• Nichol's Green Phase II (1.7 miles)
• Texas State Railroad (10.2 miles)
• Jim Hogg State Park (11.5 miles)
• Rusk-Palestine Camp Ground (12.8 miles)
• Oasis South Park (17.5 miles)
• Faulkner Park (21.3 miles)