Woodridge Nursing & Rehabilitation - Grapevine

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Woodridge Nursing & Rehabilitation - Grapevine

1500 Autumn Drive, Grapevine, TX 76051

For more information about senior living options: (844) 490-3973

3.8 from 41 reviews
5 stars
25
4 stars
4
3 stars
1
2 stars
2
1 stars
9

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    Overall Review of Woodridge Nursing & Rehabilitation - Grapevine

    Pros

    • pro Amber and Gabby were exceptional and went above and beyond to help the family.
    • pro Amber Regalado created a welcoming atmosphere with a totally friendly staff.
    • pro Gina Reese was super helpful and friendly when getting Mom onboarded, making everything easy and less stressful.
    • pro Sharon (the facility's RN) and Amber (the administrator) were caring and knowledgeable, taking the time to ensure Mom found a good fit.
    • pro Arden Place has done fantastic renovations, and the rehab program is very well managed.
    • pro The staff at Arden Grapevine are very caring and compassionate, and visitors feel welcome.
    • pro Birchwood's memory care center has a wonderful new leader, Amber Regalado, and positive changes have taken place quickly.
    • pro The Birchwood team works as a unit and provides exemplary care.
    • pro There are colorful and fun activities going on for everyone.
    • pro Melanie is described as a gem for the care and compassion shown during a family member's time there.
    • pro Melissa, the Marketing Director, is awesome to work with and very helpful to families.
    • pro Arden Place is a great nursing facility with friendly staff and great care.
    • pro The rehab team is excellent.

    Cons

    • pro It was described as unacceptable for a resident to sit near the nurse station during meals and choke to death.
    • pro A reviewer stated a brother died after being fed peanut butter, noting staff could not perform the Heimlich due to his size (220 lbs, 6'1").
    • pro The facility was claimed not to have observed the resident during feeding and not to have a LifeVac.
    • pro A reviewer reported the place smelled of urine and that the staff were extremely rude.
    • pro A reviewer described the food as horrible and noted most meals contained cheese the reviewer disliked.
    • pro A reviewer claimed someone was left on the side of the bed for an hour with no help or call light.
    • pro A reviewer stated their mother developed a deep bed sore during therapy.
    • pro A reviewer asserted the staff were rude and criticized the hiring of rude African staff.

    Review

    What emerges from the collection of comments about Birchwood and Arden Place in Grapevine is a complex portrait: families and residents speak with deep appreciation for certain staff members and moments of care, even as others recount troubling safety concerns, unsettling conditions, and experiences that left them frustrated or outraged. The facility appears to be a place where positive personal connections, compassionate outreach, and visible improvements sit alongside serious allegations about feeding safety, staffing, and daily living conditions. The stories touch multiple locations and leadership changes, but with a common thread: relationships with the care team can be both a source of comfort and, at times, a source of distress.

    Several families celebrate specific staff members who stand out for their kindness, accessibility, and professionalism. Gabby, described as patient, kind, and helpful, is repeatedly praised for going above and beyond with paperwork and questions. Amber, referred to as both a caring nurse and, more recently, a highly effective administrator, earns repeated praise for her approachability and effectiveness in implementing changes. The memory care team also receives consistent commendation for their attention and the way they treat residents with respect. Additional names surface as repeatedly helpful - Gina, Luci, Patrice, Jennifer, Sharon, and others - illustrating that a number of individuals across roles contribute positively to the residents' daily lives. One reviewer notes that activities and a welcoming atmosphere have noticeably improved under Amber Regalado's leadership, while another highlights how a responsive administrative office is open and accessible - an office culture that feels personal and attentive.

    Amid the praise for responsive, caring staff, some reviews recount serious safety concerns tied to meal times and observation. A heartbreaking account from a family member describes a brother who lived at the facility for about four months and died after choking on a peanut butter sandwich. The account asserts that the resident was in a rotation near the nurse station during meals, that the staff could not perform the Heimlich because of the resident's size, and that there was no use of a LifeVac. The reviewer also alleges inadequate monitoring during meals and a failure to prevent the incident. According to this account, the Health and Human Services (HHS) investigation found no fault with the facility or its response. These are grave allegations that have understandably left the family feeling devastated and prompting broader questions about feeding policies, supervision during meals, and readiness to respond to choking emergencies.

    Other reviewers echo concerns about safety and care, though with less catastrophic framing. There are complaints about decreased staffing and shifts in ownership affecting the sense of hominess and the level of engagement with residents. One reviewer contrasts Arden Place's previous era - when staff were plentiful and interactions felt more personal - with a current period of fewer staff and a less homelike atmosphere, even as they note still-being able to have meaningful conversations and visits. The same or similar facility is described as having undergone renovations and as continuing to add programs, with some reviewers observing a notable improvement in tone and activity levels under new leadership.

    Beyond safety and staffing, several entries address the physical environment and the daily experience of living in the facility. Some reviewers praise renovations, the rehab program, and the general sense that the facility is clean and well cared for; others report troubling conditions on specific days, including odors and insufficient attention to cleanliness. There are strong excerpts about personal experiences during visits - one person recounts a visit where the environment smelled like urine and the staff appeared rude; another describes a period when a loved one was left without timely assistance, with long waits and no accessible call light. A separate review includes a disturbing claim about staff behavior and language, in which a reviewer described staff as "rude" and used a racially charged remark about the staff. The presence of such remarks alongside many positive notes underscores the deeply polarized experiences some families have had, and it highlights the importance of addressing both daily care quality and the underlying culture within the facility.

    A few entries emphasize the emotional aftermath of care decisions and the ongoing work with families to secure appropriate arrangements and support. One reviewer praises the facility for assisting with Medicaid processes and for staff who remained engaged and accommodating during a challenging family situation. Another recounts a caregiver's appreciation for the care team's compassion after a loved one's passing, specifically noting the DON's (Director of Nursing) empathy and the willingness to engage with family concerns even after a difficult time. These moments of deep emotional support contrast with the negative experiences and illustrate the range of interactions that families encounter in their journeys with long-term care facilities.

    Taken together, the comments reveal a facility landscape where dedicated, compassionate staff can make a profound positive difference in residents' lives, even as serious concerns about safety, supervision, and environment persist. The strongest and most consistent praise centers on individual staff members who communicate clearly, show genuine care, and work hard to make processes smoother for families - names like Gabby, Amber, Gina, and others recur as anchors of trust and reliability. At the same time, the most troubling stories center on life-threatening risks, delays in care, and experiences that suggest gaps in safety protocols or in the ability to respond effectively during emergencies. The juxtaposition of warmth and worry in these reviews points to a facility that has both strong, hopeful elements and clear, urgent areas for improvement.

    For anyone considering Birchwood or Arden Place in Grapevine, this mix of perspectives suggests a cautious, informed approach. Prospective residents and families may find real comfort in the visible dedication of certain staff members, the sense of community fostered by leadership, and recent improvements in programming and facility upgrades. At the same time, they should ask direct questions about meal supervision, choking prevention measures, the availability of emergency response tools like LifeVac, staffing ratios during key shifts, and what steps are in place to maintain hygiene and a respectful environment. Visiting the facility, meeting with the leadership team, observing meals and activities, and talking with current residents and families can help provide a clearer, more personal sense of whether the care level matches the expectations set by these reviews.

    Features

    Housing

    • 126 resident community capacity 126 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas-Fort Worth International (5 miles away) Dallas-Fort Worth International (5 miles away)
    • Dallas Love (16 miles away) Dallas Love (16 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Woodridge Nursing & Rehabilitation - Grapevine is an assisted living community located in Grapevine, TX. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    Our amenities include a beauty salon where residents can receive professional hair and nail services, cable or satellite TV in each room for entertainment, community operated transportation for easy access to local attractions, a computer center for staying connected with loved ones, and a spacious dining room for delicious restaurant-style meals.

    For recreation and relaxation, we offer a fitness room equipped with exercise equipment, a gaming room for entertainment, a garden where residents can enjoy nature, and a small library for leisurely reading. Our outdoor space provides the perfect setting for enjoying fresh air and sunshine. Wi-Fi/high-speed internet is available throughout the community to keep residents connected.

    Our care services are designed to meet the individual needs of each resident. We provide 24-hour call system and supervision to ensure their safety and well-being. Our dedicated staff offers assistance with activities of daily living such as bathing, dressing, and transfers. We also provide diabetes diet management, medication management, and special dietary restrictions to promote optimal health.

    At Woodridge Nursing & Rehabilitation - Grapevine, we understand the importance of social interaction and engagement. That's why we offer concierge services to assist with planning activities and day trips, fitness programs to promote physical wellness, resident-run activities that encourage community involvement, and scheduled daily activities to keep residents entertained.

    In terms of nearby amenities, our location offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options including non-medical transportation arrangements as well as transportation to doctors' appointments. Places of worship and theaters are also close by in case residents wish to participate in spiritual or cultural activities. Additionally, there are two hospitals nearby for any medical emergencies or healthcare needs.

    Woodridge Nursing & Rehabilitation - Grapevine provides a welcoming and supportive environment where residents can enjoy a comfortable and fulfilling lifestyle. We invite you to visit our community and see the exceptional care and services we offer.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.5 miles)
    • CVS Pharmacy (0.6 miles)
    • CVS Pharmacy (3 miles)
    • CVS Pharmacy (3.4 miles)
    • CVS Pharmacy (3.7 miles)
    • Walgreens (4.5 miles)
    • Walgreens (5 miles)

    Restaurants

    • Sonic Drive-In (0.8 miles)
    • Esparza's Restaurante Mexicano Grapevine (1 miles)
    • Weinberger's Delicatessen (1.1 miles)
    • Jason's Deli (1.3 miles)
    • In-N-Out Burger (1.4 miles)
    • McDonald's (1.4 miles)
    • Mi Dia From Scratch (1.6 miles)

    Hospitals

    • Baylor Scott & White Hospital Medicine - Grapevine (0.8 miles)
    • Methodist Southlake Hospital (3.2 miles)
    • SwiftCare (6.4 miles)

    Physicians

    • Texas Digestive Disease Consultants: Southlake (1.2 miles)
    • All-Star Orthopaedics (2.6 miles)
    • Cook Children's Pediatrics - Grapevine - William D. Tate (3.4 miles)
    • Lighthouse Family Medicine (3.9 miles)
    • Max Health Family Medicine (4.3 miles)
    • Fem Centre (4.3 miles)
    • Texas Orthopedic Specialists (6.8 miles)

    Cafes

    • Starbucks (1.4 miles)
    • The Market (7 miles)

    Places of Worship

    • Gateway Church (2 miles)
    • New Life Family Church (7.4 miles)
    • Gateway Church (7.8 miles)

    Theaters

    • AMC DINE-IN Grapevine Mills 3 (3.1 miles)

    Transportation

    • Terminal B (4 miles)
    • DFW Apron (4.1 miles)
    • American Airlines Admirals Club (4.2 miles)
    • American Airlines Admirals Club Dfw-D (4.3 miles)
    • American Airlines Flagship Lounge (4.3 miles)
    • Terminal A (4.3 miles)
    • American Airlines Admirals Club (4.3 miles)

    Parks

    • Shadow Ridge Park (4.6 miles)
    • Twin Coves Park (5.3 miles)
    • Bedford Bark Park (6.7 miles)

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