Care Mountain - Grapevine

Pros

• Care Mountain is a family-owned local company dedicated to quality care, and it shows in their caregiver selection and day-to-day support.
• The assessment process is thorough, resulting in well-matched caregivers for loved ones.
• The caregivers are experienced, reliable, and consistently show up with a positive, caring attitude.
• Care Mountain is described as a no-drama company with highly skilled and attentive staff.
• Gagan is consistently responsive to dynamic needs and provides clear, thoughtful guidance.
• The live-in caregivers are absolutely committed and caring, always showing up with a smile.
• In-home care and companionship from Care Mountain improve the daily lives and mood of clients.
• Families living out of town value Care Mountain's reliability and steady support.
• Individual caregivers such as Tammy, Jacquelyn, Reneller, Elizabeth M., Julia, and Jan Gilbert are praised for their dedication, compassion, and proactive care.

Cons

• They experienced fiascos of unreliability and questionable quality with private caregivers and other national companies before choosing Care Mountain.
• They found the assisted living option's service to be far less than expected for the price.

Review

Care Mountain emerges in these stories as a family-owned, local company whose core focus is quality care and dependable support. Across conversations that start with a phone call and move through meticulous assessments, the shared sentiment is that the people behind Care Mountain genuinely care about both clients and their families. Gagan, who often serves as the initial point of contact, is repeatedly described as thorough and thoughtful, taking the time to explain services and connect families with caregivers who fit their needs. Andrea is highlighted for conducting comprehensive assessments that lead to finding caregivers who are not just capable but well-suited to the personalities and routines of the loved ones they support. The overarching impression is that Care Mountain's leadership and process prioritize compatibility, reliability, and a calm, stable caregiving environment.

Families consistently report a high level of caregiver compatibility that translates into smoother daily living for their loved ones. In one case, a father's daily routine is enhanced by a caregiver who helps him from bed to wheelchair, assists with toileting, showering, and dressing, and then sits with him at breakfast. The caregiver's presence becomes a positive daily ritual, with mornings described as pleasant and the caregiver remaining with Dad through the afternoon. A recurring theme is the absence of drama and turnover; caregivers are described as experienced team players who work well with one another, contributing to a stable and predictable caregiving atmosphere that families can rely on.

The benefits extend beyond routine tasks to encompass safety, health management, and emotional well-being. For a husband with advanced pulmonary fibrosis on supplemental oxygen, Care Mountain caregivers handle cleanliness to reduce infection risk, prepare meals, and provide medication reminders. They are attentive to details and stay with the patient when the primary caregiver is not available, allowing the spouse to pursue work with less stress. Families remark on how reliable, detail-oriented care reduces anxiety in challenging health scenarios and enables loved ones to maintain independence and stay engaged with their own lives, knowing that professional support is present when needed.

Care Mountain's impact is often described as transformative for entire families. When Alzheimer's, stroke, and other conditions require long-term involvement, the caregivers' ability to redirect mood, manage daily activities with compassion, and assist with rehabilitation becomes a lifeline for the person receiving care and a stabilizing force for the household. One reviewer notes that a caregiver adept at handling Alzheimer's symptoms - redirecting Mom as needed and assisting with daily activities - made a meaningful difference in her mother's everyday life and contributed to the father's ability to access rehab services. The expression of gratitude is palpable, with many families referring to Care Mountain's help as a blessing during trying times.

Geographic breadth and continuity of care also figure prominently. In Grapevine, TX, and surrounding communities, families describe two years of live-in caregiving, with recent additions such as speech therapy, and express relief after experiences with less reliable providers. The persistent commitment of Care Mountain's caregivers - through weather, personal challenges, and family upheavals - highlights a culture where caregivers show up with a smile and deliver consistent, high-quality care. For families who live out of town, such reliability is particularly valuable, providing peace of mind knowing their loved ones are in capable hands locally.

Individual caregivers are celebrated for their character as much as their competence. Tammy, who has cared for a mom for a year, is praised for thoroughness from the first meeting, with a strong focus on attention to detail. The mom deeply values her time with Tammy, and the caregiver's presence contributes to a higher quality of life for the mom. Other caregivers - Jacquelyn and Reneller - are commended for going above and beyond, staying flexible when shifts needed to be covered, and consistently prioritizing the dad's comfort and well-being. The stories emphasize that the caregivers are not only skilled but also compassionate, personable, and deeply committed to the families they serve.

Leadership and team culture at Care Mountain are singled out as defining strengths. Testimonies point to a responsive, supportive director and staff who are accessible and proactive. One reviewer notes the director Deanna as amazing and always available for assistance, while others praise Gagan's ability to address changing needs and find suitable solutions. The company's culture - described as professional, friendly, and reliable - appears to be a reflection of its practical approach to caregiving: thorough assessments, careful caregiver matching, and consistent, compassionate service. Testimonials emphasize that the combination of strong leadership, dependable caregivers, and a customer-centered approach creates a service experience that families can trust and rely on.

Across these varied experiences, Care Mountain consistently earns praise for its reliability, the quality of its caregiver roster, and the genuine care shown toward both clients and their families. Whether addressing daily routines and meals, mobility and safety, or the emotional and psychological aspects of aging and illness, the company is depicted as a steady partner. Families repeatedly express relief and gratitude for Care Mountain's support, recognizing how their loved ones' lives have been improved, sometimes markedly, by the consistent presence of capable, kind, and attentive caregivers. The overarching narrative is one of a trusted, community-oriented service that treats caregiving as a vocation - one that honors dignity, fosters independence where possible, and brings a sense of calm to families navigating difficult health journeys.

This part of Grapevine, Texas offers a convenient and diverse range of amenities for seniors. With multiple pharmacies within a short distance, access to healthcare is easily attainable. Hospitals such as Baylor Scott & White Hospital Medicine and Methodist Southlake Hospital are nearby for any medical emergencies or routine check-ups. Various dining options like Jason's Deli and Mi Dia From Scratch provide convenient meal choices, while cafes like Starbucks offer a cozy spot to relax and enjoy a cup of coffee. Places of worship like Gateway Church cater to spiritual needs, and nearby parks such as Shadow Ridge Park and Twin Coves Park offer opportunities for outdoor recreation. Additionally, transportation services are easily accessible with terminals like Terminal D and American Airlines Admirals Club located within a few miles. Overall, this area provides a well-rounded community for seniors looking to settle down in Grapevine.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (4.1 miles)
• Market Street Pharmacy (4.7 miles)

Hospitals

• Baylor Scott & White Hospital Medicine - Grapevine (0.5 miles)
• Methodist Southlake Hospital (3.1 miles)
• SwiftCare (6.1 miles)
• Texas Health Harris Methodist Hurst-Euless-Bedford (7.5 miles)

Physicians

• Texas Digestive Disease Consultants: Southlake (0.9 miles)
• All-Star Orthopaedics (2.4 miles)
• Cook Children's Pediatrics - Grapevine - William D. Tate (3.1 miles)
• Lighthouse Family Medicine (3.6 miles)
• Max Health Family Medicine (3.9 miles)
• Fem Centre (4 miles)
• Texas Orthopedic Specialists (6.4 miles)

Restaurants

• Sonic Drive-In (0.9 miles)
• Jason's Deli (1 miles)
• Weinberger's Delicatessen (1.1 miles)
• Esparza's Restaurante Mexicano Grapevine (1.1 miles)
• In-N-Out Burger (1.1 miles)
• McDonald's (1.2 miles)
• Mi Dia From Scratch (1.5 miles)

Cafes

• Starbucks (1.1 miles)
• The Market (7 miles)

Places of Worship

• Gateway Church (1.9 miles)
• New Life Family Church (7.1 miles)
• Gateway Church (7.5 miles)

Theaters

• AMC DINE-IN Grapevine Mills 3 (3.4 miles)

Transportation

• Terminal B (3.8 miles)
• DFW Apron (4 miles)
• American Airlines Admirals Club (4.1 miles)
• American Airlines Admirals Club Dfw-D (4.2 miles)
• American Airlines Flagship Lounge (4.2 miles)
• Terminal D (4.2 miles)
• Terminal A (4.2 miles)

Parks

• Shadow Ridge Park (5 miles)
• Twin Coves Park (5.6 miles)
• Bedford Bark Park (6.3 miles)