Oasis Nursing & Rehabilitation Center
Save9001 North Loop, El Paso, TX 79907
For more information about senior living options: (844) 490-3973
The director of nursing at Oasis is extremely helpful. Oasis provides exceptional care with caring, friendly staff who make patients feel at home. The staff at Oasis are compassionate, attentive, and professional. Iris Lujan is a friendly, professional receptionist who greets visitors and makes families feel welcome. The admissions team is down-to-earth, informative, and helpful. The nursing and therapy teams deliver excellent care and customer service. Oasis is an oasis for skilled nursing, therapy services, or long-term care, with great food. The facility is a top choice for short-term and long-term care and is highly recommended. The Oasis team keeps residents and families informed and engaged in the recovery process. The remodel has enhanced the facility, with a welcoming atmosphere, great food, and a strong activities program.
The reviewer calls Oasis "the worst place ever," accusing the staff of being unprofessional and not caring for patients, and questions the high rating. They claim some staff mistreat elders and doubt all the 5-star ratings. They say their mother's therapy was not helped at all and that no one arrived to assist her. They describe the facility as terrible, alleging staff lie about what they do and act carelessly, leading to the worst experience and a decision not to recommend it. They report very bad service, with ambulance delays, infrequent checks, a broken food machine, a broken bed, and slow responses to needs. They state the phone staff are unprofessional and rude. They warn others not to send loved ones to Oasis. They allege that during COVID quarantine, their mom received no rehab for two weeks, developed a stage 2 bedsore, and was transferred back to the hospital.Oasis Nursing & Rehabilitation Center comes across in many voices as a place where care and compassion are the daily currency. Across a chorus of family stories and firsthand experiences, the facility is portrayed as a welcoming environment that aims to feel like home for residents and their loved ones. The director of nursing, in particular, is praised as extremely helpful, setting a tone of attentiveness and professionalism that many families notice from the first point of contact. From admissions to daily routines, the overarching sentiment is that Oasis prioritizes personal connection, warm interactions, and a level of care that families can see and feel.
A thread running through the majority of the comments is the role of the staff in creating a nurturing atmosphere. Many reviewers describe the staff as caring, friendly, and patient - people who treat residents with respect and make an effort to be present and approachable. Several accounts highlight the admissions process as smooth and professional, with staff who guide families through the steps and answer questions with kindness. In particular, Iris Lujan, a receptionist who greets visitors with warmth and professionalism, appears repeatedly as a touchstone of reliability and comfort. Families note that Iris's positive demeanor helps ease what can be a stressful transition, reinforcing the sense of Oasis as a supportive community rather than a clinical backdrop.
Beyond the welcome and administrative warmth, the center earns high marks for the quality of clinical and therapy services. Families recount that the nursing and therapy teams deliver strong, attentive care, with some describing the therapy department as extraordinary. When a loved one is admitted for rehabilitation, the sense across reviews is that Oasis has the skilled personnel and structured programs necessary to support recovery and regain independence. The personal accounts of rehab success - such as a relative returning to good health after a period of therapy, or a family member appreciating the progress made - underscore the facility's emphasis on practical, tangible outcomes as part of the healing journey.
The care stories extend into deeply personal moments, particularly around end-of-life care and ongoing family involvement. One poignant narrative describes a mother's final days, during which Oasis staff offered unwavering support - allowing family presence at the bedside, providing meals and comfort, and offering spiritual and emotional care as loved ones navigated the end of life. In these moments, the staff's compassion shines through as a sustaining thread, with families expressing gratitude for the care that enabled them to be present and supported in difficult times. It is a recurring memory for many that Oasis fosters a sense of community that endures beyond a resident's stay, with staff continuing to reach out to families to check in and provide ongoing support.
There are also stories that celebrate the facility's renovations, improvements, and ongoing commitment to a positive environment. Several reviewers mention the remodel and the updated interiors as evidence of Oasis's investment in the residents' comfort and quality of life. The sentiment is that a refreshed setting goes hand in hand with improved dining, enhanced activities, and a more inviting atmosphere - elements that make it easier for families to feel confident about hospital-to-nursing-care transitions and for residents to thrive in a revitalized space. Food, activities, and a general sense of warmth during visits are highlighted as standout features, contributing to a perception of Oasis as a place where everyday life remains active and enjoyable.
Yet, no setting is perfect for every family, and a portion of the feedback reflects concerns and negative experiences. Some reviewers report difficulty getting through by phone and encountering what they perceived as unprofessional or unhelpful responses in certain moments. One major complaint centers on delays in responding to urgent needs, with descriptions of emergencies not being handled promptly or staff appearing stretched thin. A few families recount situations where equipment or infrastructure issues - such as bed malfunctions or food service delays - caused frustration and fear that their loved ones were not receiving timely attention. There are also intense cautions from some reviewers who felt they encountered miscommunications or felt that care was not aligned with expectations, including accusations of mistreatment or neglect. One particularly strong voice urged others not to send loved ones to Oasis, citing a hospital-to-nursing-care transition marked by quarantine decisions, concerns about infections, and a perceived breakdown in rehabilitation during critical moments.
Taken together, the collection of experiences paints a complex portrait of Oasis Nursing & Rehabilitation Center. For many families, Oasis is a haven of kindness, professional care, and a sense that their loved ones are treated with dignity - an environment where staff strive to support recovery, comfort, and meaningful connection. The presence of dependable staff members like Iris Lujan and the emphasis on compassionate, personalized service stand out as defining qualities that make the facility feel like home. The positive anecdotes - ranging from successful rehabilitative outcomes to heartfelt end-of-life support - underscore the center's capacity to make a real, positive difference in residents' lives.
At the same time, the cautionary notes serve as important reminders that experience can vary by moment, department, and individual circumstances. The concerns about accessibility, responsiveness, and certain interactions emphasize the need for ongoing attention to communication, accountability, and timely intervention in emergencies. Families who have encountered these issues advocate for stronger response times, clearer expectations, and an emphasis on professional conduct across all staff levels to ensure that every resident receives the highest standard of care, no matter the moment or challenge. In essence, Oasis emerges as a place of substantial strength and genuine care, but also one where vigilance and continuous improvement are essential to meet every family's hopes and every resident's needs.
Ultimately, Oasis Nursing & Rehabilitation Center is remembered by its patrons as a place where love, effort, and expertise converge. The testimonials reflect a facility that can feel like a second home for many residents, anchored by compassionate staff, meaningful therapy, and a supportive network of families who appreciate the daily acts of kindness that make a difference. While some experiences diverge, the prevailing narrative celebrates a culture of care that many families choose for its heart and capability, and that they hope will continue to grow - one that keeps residents safe, engaged, and cherished through every stage of their journey.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
El Paso International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oasis Nursing & Rehabilitation Center is an assisted living community located in El Paso, TX. Our facility offers a wide range of amenities to ensure that our residents live comfortably and enjoy their stay with us.
For our residents' convenience, we have a beauty salon on-site where they can get their hair styled or pamper themselves. We also provide cable or satellite TV for entertainment purposes. Our community operated transportation service allows residents to explore the surrounding areas and participate in various activities outside of the facility.
We understand the importance of staying connected in today's digital world, so we offer a computer center with high-speed internet access. Our dining room provides restaurant-style dining experiences, where residents can enjoy delicious meals prepared by our staff. For those who prefer cooking their own meals, we have fully furnished kitchenettes available.
At Oasis Nursing & Rehabilitation Center, we prioritize our residents' well-being and provide comprehensive care services. Our dedicated staff is available 24/7 to assist with activities of daily living, bathing, dressing, and transfers. We also offer medication management and follow special dietary restrictions required for specific health conditions such as diabetes.
We strive to create a vibrant and engaging environment for our residents by organizing various activities throughout the day. These include fitness programs to promote physical wellness, planned day trips to nearby attractions, resident-run activities for socialization, and scheduled daily activities for mental stimulation.
Our location in El Paso offers convenient access to essential services and amenities nearby. With three cafes, parks, pharmacies, physicians, restaurants, and hospitals all within close proximity to our facility, residents have easy access to everything they need.
At Oasis Nursing & Rehabilitation Center in El Paso, TX, we aim to provide a comfortable living environment with exceptional care services and a variety of amenities that cater to our residents' needs and preferences.
Oasis Nursing & Rehabilitation Center is located at 9001 North Loop, El Paso, TX 79907 in El Paso County, Texas
Oasis Nursing & Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, dining, bedroom, windows, decor, living room, seating, television, and more.
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