Pebble Creek Nursing Center in El Paso, TX
Save11608 Scott Simpson Drive, El Paso, TX 79936
For more information about senior living options: (844) 490-3973
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Perla is described as warm, knowledgeable, and patient during tours, making families feel at ease. Families report a genuine connection with the Pebble Creek community and trust in the care provided. Nurses and caregivers are praised for compassionate, dignified treatment and attentive listening. The therapy team is noted for encouraging progress and helping residents regain strength and confidence. The facility is described as clean, bright, welcoming, and fostering a strong sense of community. Staff are characterized as professional, friendly, and dedicated to individualized care. Directors of Nursing and other leaders are helpful, reassuring, and communicative with families. Families appreciate tools like the patient portal and regular updates, which provide peace of mind. Activities and programs are highlighted as engaging and well organized, enriching residents' lives.
The facility was described as horrible and awful, with residents mistreated and bruised. The staff were understaffed, rude, unprofessional, and showed no compassion. Residents' clothing and personal items were missing during visits, with no explanations given. Staff reportedly threatened to report families to APS if patients were pulled out. The physical therapy room was described as a joke, hot and smelly. The meals provided were not healthy.Pebble Creek Nursing Center in El Paso is best suited for families seeking a warm, relationship-driven rehab and long-term care environment where therapists and front-line staff build meaningful connections with residents. The community consistently earns praise for compassionate care, hands-on therapy, and a home-like atmosphere that feels welcoming the moment entry doors open. Families note that the therapy team drives steady progress, staff listen attentively to routines and preferences, and the building itself remains clean, organized, and human-scale in its vibe. For residents who value personal attention, daily activity variety, and a sense of community, Pebble Creek offers a compelling mix of clinical competence and genuine kindness.
That strength, however, comes with important caveats. A subset of reviews highlights real concerns around staffing consistency, response times, and communication gaps that can color a family's experience. Some families encountered friction with specific staff members and leadership, including perceived delays and uneven service levels between shifts. Other red flags center on safety and accountability questions, with a few accounts describing injuries or perceived mistreatment and questions about how incidents are documented and communicated. These voices are not the majority, but they are persistent enough to demand attention from families touring the facility and asking hard questions about daily operations, oversight, and escalation paths.
The main pros - exceptional rehab-focused care, attentive nurses and CNAs, and a clean, engaging environment - tend to offset the most consequential drawbacks when a strong therapy program and consistent family updates are the priority. Pebble Creek earns its dollars-and-cents value through robust therapy options, varied daily activities, and a genuine emphasis on dignity and patient-centered planning. Families repeatedly praise personalized care plans, the ability to monitor progress through accessible channels, and staff who demonstrate patience, skill, and a willingness to go the extra mile. The presence of reliable liaisons and a proactive admissions team helps translate hospital discharge needs into workable, shielded pathways for transitions, which matters greatly when a loved one is moving into post-acute rehab or long-term care.
Safety and transparency are mixed threads worth weighing. On the positive side, residents benefit from 24-hour observation options, clear pathways for family involvement, and a broad suite of services that includes hospice-adjacent care and activity-rich engagement. Residents and families alike often describe a sense of security, with regular check-ins, promptly addressed concerns, and a staff culture that strives to treat residents like family. On the less favorable side, claims about bruising, miscommunication, and occasional HIPAA-like concerns surface enough to warrant careful scrutiny during tours and intake conversations. Prospective families should press for current staffing ratios by shift, a named point of contact for family questions, and a concrete process for incident reporting and follow-up.
For families deciding whether Pebble Creek is the right fit, the practical test is straightforward: prioritize a rehab-forward path with strong daily engagement, and insist on visible, consistent communication and oversight. Tour the facility with a focus on tempo and staffing - how quickly aides respond, who is in charge on evenings and weekends, and how therapy slots are scheduled. Request a current care plan and examples of weekly family updates; verify access to the resident portal and the kinds of indicators tracked. If the goal is a nurturing environment where staff demonstrate warmth and competence - paired with a broad activity slate and reliable therapy - Pebble Creek stands out. If, instead, the priority is an institution with flawless short-staffing records and zero incidents, alternatives may be warranted.
In the end, Pebble Creek provides a compelling blend of compassionate care, strong rehabilitation services, and a home-like setting that many families find reassuring. It is a strong match for residents who respond well to attentive therapy teams and who value transparent, ongoing family communication. Those who require near-perfect staff consistency, with uniformly flawless daily operations and incident handling, should explore other options and ask pointed questions about staffing stability and governance. For families ready to engage actively, set clear expectations, and verify current practices, Pebble Creek is a practical, capable choice with genuine upside - especially for rehab goals, social connection, and a nurtured sense of belonging.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
El Paso International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pebble Creek Nursing Center in El Paso, TX offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of on-site amenities such as a beauty salon, computer center, gaming room, small library, and fitness room. Residents can relax and enjoy the outdoor space and garden or take advantage of the Wi-Fi/high-speed internet available throughout the facility.
Meals are provided in a restaurant-style dining room with special attention given to dietary restrictions. The community also offers move-in coordination and transportation arrangement for non-medical purposes, including community-operated transportation and transportation to doctors' appointments.
In terms of care services, the Pebble Creek Nursing Center ensures that residents have access to 24-hour call system and supervision. Assistance is provided with activities of daily living such as bathing, dressing, and transfers. Medication management is also available along with diabetes diet programs and special dietary restrictions.
Residents can enjoy a wide range of activities offered by the community such as fitness programs, resident-run activities, planned day trips, and scheduled daily activities. Concierge services are also provided for added convenience.
The assisted living community is conveniently located with numerous parks, pharmacies, physicians' offices, hospitals, and restaurants nearby providing easy access to medical services and recreational opportunities.
Overall, the Pebble Creek Nursing Center offers a comfortable and well-equipped environment for seniors seeking assisted living services in El Paso, TX.
Pebble Creek Nursing Center is located at 11608 Scott Simpson Drive, El Paso, TX 79936 in El Paso County, Texas
Pebble Creek Nursing Center on seniors.fyi includes 5 photos including images showing interior, building, decor, lobby, seating, physical therapy, exercise equipment, entrance, and more.
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