El Paso Health & Rehabilitation Center in El Paso, TX
Save11525 Vista Del Sol Drive, El Paso, TX 79936
For more information about senior living options: (844) 490-3973
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The facility is very clean, bright, and well-maintained, creating a welcoming environment. The staff are friendly, attentive, and genuinely caring toward residents. The nursing and CNA teams treat residents with dignity and respect. The therapy department is knowledgeable and goes above and beyond to support recovery. The meals are delicious and served with care and promptness. The administration is supportive of staff and committed to high-quality care. Families feel at ease knowing their loved ones are in capable hands. The atmosphere feels like home, with a warm, caring, and community-focused vibe. The rehab gym is spacious, functional, and staffed by motivating professionals. The facility is highly recommended for long-term care and rehabilitation.
The administration pressured the family to hand over money to create a trust for the father, without informing him. They allegedly failed to submit Medicaid documents in time, causing the father to be denied benefits. They did not apologize or help, and instead made things worse for the family. The facility was filthy, with water leaks and poor patient safety. A nurse told one story and then changed it in front of the patient, indicating neglect. Multiple reviews warn not to Place loved ones there due to neglect, unsafe conditions, and missing belongings. An employee made racist remarks, making the family uncomfortable. A patient ended up with a bed sore and was not fed properly, showing poor care. A room lacked air conditioning and television, with a patient in the room left unsupervised. Personal items went missing and a large downpayment was charged with no refund.El Paso Health & Rehabilitation Center in El Paso, TX is best suited for families prioritizing a rehab-focused stay and a generally clean, home-like environment where many staff members show genuine warmth and attentiveness. This community tends to appeal to those who want a structured setting with active therapies, clear daily routines, and visible care from nurses and CNAs who make residents feel seen. For families with deep concerns about administrative decision-making, billing practices, or consistent accountability, though, this facility warrants careful scrutiny and comparison with alternatives.
On the plus side, the center earns praise for cleanliness, pleasant dining experiences, and a therapy program that many families consider among the stronger features. Numerous reviews highlight a well-maintained environment, a responsive therapy team, and staff who build rapport with residents. The word "caring" recurs in reference to multiple caregivers, and several families emphasize good meals and meaningful daily activities. In short, for residents who need rehabilitation or restorative care, the facility often delivers hands-on, knowledgeable therapy in a setting that feels orderly and welcoming.
Yet the most significant caveat surfaces in administrative and safety-related dimensions. A substantial thread of reviews accuses the administration of poor communication, mismanagement of patient funds, and policies that feel adversarial or opaque to families. Reports of Medicaid paperwork delays, unexpected financial demands, and inconsistent follow-through with essential documentation create a sense of distrust about the center's governance. There are also repeated claims of short-staffing driving neglect or delayed responses, plus episodes describing unsanitary conditions, lost belongings, or inadequate supervision, all of which seriously undermine confidence in daily safety and dignity of care.
These contrasting threads mean the key pros - cleanliness, compassionate frontline staff, and a strong therapy program - do not uniformly neutralize the main cons. For residents in need of aggressive wound care, reliable timely incident response, or tight administrative control over finances and approvals, the negatives can eclipse the positives. Where the therapy gym and daily activities demonstrate real value, ongoing concerns about leadership, communication, and accountability remain a material risk that families must weigh carefully, especially for long-term placements or memory-care needs.
To make a well-informed decision, focus on verifiable, current practices. Before committing, demand a transparent discussion about Medicaid and insurance paperwork timelines, downpayment requirements, and refund policies; request written confirmation of who handles medical and financial communications and how families are notified of changes. Inspect the facility during a quiet time to assess cleanliness, noise levels, and the responsiveness of staff to calls; ask to speak with multiple nurses and aides about typical shifts and patient supervision. If a loved one has dementia or requires frequent medical updates, insist on seeing evidence of consistent communication routines, personalized care plans, and a clear process for escalating concerns.
In the end, El Paso Health & Rehabilitation Center remains a competitive option for rehab, short-term recovery, and long-term care when frontline care is the priority and administration is solid, transparent, and responsive. For families whose decision hinges on strong governance, predictable billing practices, and unwavering safety, caution is warranted and other local facilities with steadier reputations in administration may be preferable. A thorough, candid tour and detailed questions about both care delivery and administrative controls will reveal whether this community aligns with the family's specific priorities and risk tolerance.
135 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
El Paso International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.El Paso Health & Rehabilitation Center offers a comprehensive range of amenities and care services to provide residents with a comfortable and fulfilling living experience. Located in El Paso, TX, this assisted living community is dedicated to meeting the unique needs of each individual.
The center boasts an array of amenities designed to enhance the quality of life for residents. These include a beauty salon where individuals can tend to their personal grooming needs, as well as cable or satellite TV for entertainment. Community-operated transportation is available for easy access to nearby destinations, such as doctors' appointments. The computer center allows residents to stay connected with loved ones and engage in online activities.
Meals are served in a dining room with a restaurant-style atmosphere, ensuring that residents enjoy nutritious and delicious food prepared by the facility's staff. Additionally, special dietary restrictions are accommodated.
Residents have access to various recreational areas within the center. The fitness room offers exercise equipment for those who wish to maintain their physical well-being. A gaming room provides opportunities for socializing and leisure activities. Outdoor spaces and gardens allow residents to relax outside and enjoy nature, while a small library offers reading materials for intellectual stimulation.
Housekeeping services ensure that residents' living spaces are clean and well-maintained. Move-in coordination is provided to ease the transition into this assisted living community. Private bathrooms offer convenience and privacy.
To cater to residents' medical needs, 24-hour call systems and supervision are available for immediate assistance when required. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly and on schedule. Diabetes diets are provided for those with specific dietary requirements.
The facility also places importance on mental wellness through its mental wellness program. This program supports emotional health through counseling services or other therapeutic interventions.
Conveniently located near parks, pharmacies, physicians' offices, hospitals, and restaurants, residents have easy access to the resources and services they may need.
El Paso Health & Rehabilitation Center offers a vibrant and supportive environment where seniors can thrive while receiving the care and assistance they require.
El Paso Health & Rehabilitation Center is located at 11525 Vista Del Sol Drive, El Paso, TX 79936 in El Paso County, Texas
El Paso Health & Rehabilitation Center on seniors.fyi includes 5 photos including images showing bedroom, interior, dining, decor, building, architecture, entrance, brick, and more.
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