El Paso Health & Rehabilitation Center
Save11525 Vista Del Sol Drive, El Paso, TX 79936
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff are friendly, genuinely caring, and professional. The facility is consistently clean, bright, and well-maintained. Nurses and CNAs are attentive and go above and beyond to meet residents' needs. The therapy team is highly skilled and effective. The atmosphere feels safe, welcoming, and home-like. Residents and families feel well cared for and respected. The food is good and served with warmth, contributing to a positive experience. Certain staff members, like Cesar Holgu?n, are praised for kindness and proactive help with Medicaid/SSDI processes. The administration provides strong customer service and supportive assistance. Activities are engaging and the overall quality of care is excellent. The facility's laundry and sanitation practices are impressive and contribute to a sanitary environment. The staff's teamwork and collaborative approach make a noticeable difference in care.
The administration held meetings about the patient's money without informing the family and pressured them to create a trust. They failed to submit Medicaid documents within the required timeframe, leading to the patient being denied. They demanded $5,000 for the patient to stay after the first, without apology or assistance. They did not help and, in fact, made things worse. A nurse gave one story and then changed it in front of the patient, indicating poor transparency. The facility neglected a resident, with no adequate supervision and minimal amenities (no A/C, no television). Staff were accused of prioritizing billing Medicaid/Medicare and collecting Social Security checks over resident care. The reviewer would not recommend the facility and issued warnings to others.El Paso Health & Rehab Center draws a wide range of experiences from the families and visitors who walk through its doors. On one hand, many people praise the facility for its cleanliness, welcoming atmosphere, and the palpable care shown by nurses, CNAs, and other direct-care staff. Several reviews note that the building feels safe and well cared-for, with bright, sanitary surroundings that help both residents and visitors breathe easier. The day-to-day interactions with nurses and aides are frequently described as genuine and compassionate, and the overall mood in the halls is often characterized as friendly and hopeful rather than clinical or cold.
Multiple reviewers specifically highlight the quality of personal care and the attentiveness of the care team. The nurses and CNAs come in for consistent praise: they're described as respectful, patient, and dependable, with particular gratitude given to staffers who go "above and beyond" for comfort, safety, and daily needs. The therapy teams are singled out for strong performance, and the facility's activities program is often cited as engaging and enjoyable. Food quality is also a common bright spot, with several reviewers mentioning decent meals and a variety of options that help residents feel more at home. In short, there is a strong current of appreciation for the sincere, day-to-day efforts of the frontline staff.
Beyond the general praise, some reviewers lift up specific staff members who stood out in their experience. Cesar Holgu?n, identified as a business manager, receives particular gratitude for assisting with Medicaid applications and SSDI, helping a resident navigate the system and stay on track for proper recovery. The same reviewers describe how his proactive communication and updates were pivotal where others had fallen short. In contrast, a reviewer notes that the social worker Ruth Porter did not provide the needed support, especially around discharge planning, which underscores how individual experiences can vary even within the same facility. Other staff members, such as Claudia Quian and Sarah Casta?eda on the morning shift, are called out for their kindness and attentiveness to residents' needs, reinforcing the notion that many team members are dedicated to maintaining a high standard of care.
Yet, alongside the warmth and competence, there is a recurring thread of concern about administrative practices and governance. Several accounts report troubling encounters with the facility's administration, including meetings conducted behind closed doors about money after the staff learned a resident had Social Security funds. Families describe pressure to spend or to channel money into a trust fund for the resident, with expectations and timelines around Medicaid documentation that led to denials or unexpected charges. These stories also include accusations that the administration did not apologize, did not promptly submit necessary documents to Medicaid, and did not communicate clearly during critical administrative windows. One reviewer even alleges attempts to monetize or misdirect funds, raising questions about transparency and accountability at the administrative level.
There are also more pointed claims of neglect and safety issues in certain rooms or shifts. A reviewer recounts a visit where there was minimal supervision, a room without basic comforts like air conditioning or a television, and a visible lack of oversight for a patient in the same room. The charge of "short-staffed" floors is echoed by others who feel that staffing shortages may contribute to lapses in care, and some critics ask why staffing levels seem adequate for billing but not for vigilant, consistent care. These stories stand in stark contrast to the many positive experiences and remind readers that experiences at the facility can be highly variable.
Despite the dissenting accounts, many reviews converge on a positive core: when the care team is focused and well-supported, residents can thrive in a clean, well-maintained environment with responsive, compassionate staff. Several reviewers describe El Paso Health & Rehab as a solid choice for rehabilitation or long-term care, praising the facility's atmosphere, the quality of the staff, and the overall sense of safety and dignity. The facility is repeatedly portrayed as a place where families feel their loved ones are well-treated, with nursing and caregiving teams that genuinely care about residents' comfort and well-being, and where the physical environment supports a hopeful, home-like experience.
For anyone considering this facility, the overarching message from these reviews is to balance the strong, compassionate care in the daily routine with careful attention to the administrative process. Prospective families should ask explicit questions about Medicaid documentation timelines, transparency around funds or trusts, and how financial matters are communicated and resolved. Observing firsthand - the staff's interactions with residents, the cleanliness of the environment, the clarity of financial or discharge information, and the responsiveness of management - can help families determine whether El Paso Health & Rehab aligns with their expectations for care, safety, and governance. In sum, the center is clearly valued by many for its caring staff and welcoming atmosphere, while also bearing cautions that reflect real concerns about administration and consistency in practice.
135 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
El Paso International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.El Paso Health & Rehabilitation Center offers a comprehensive range of amenities and care services to provide residents with a comfortable and fulfilling living experience. Located in El Paso, TX, this assisted living community is dedicated to meeting the unique needs of each individual.
The center boasts an array of amenities designed to enhance the quality of life for residents. These include a beauty salon where individuals can tend to their personal grooming needs, as well as cable or satellite TV for entertainment. Community-operated transportation is available for easy access to nearby destinations, such as doctors' appointments. The computer center allows residents to stay connected with loved ones and engage in online activities.
Meals are served in a dining room with a restaurant-style atmosphere, ensuring that residents enjoy nutritious and delicious food prepared by the facility's staff. Additionally, special dietary restrictions are accommodated.
Residents have access to various recreational areas within the center. The fitness room offers exercise equipment for those who wish to maintain their physical well-being. A gaming room provides opportunities for socializing and leisure activities. Outdoor spaces and gardens allow residents to relax outside and enjoy nature, while a small library offers reading materials for intellectual stimulation.
Housekeeping services ensure that residents' living spaces are clean and well-maintained. Move-in coordination is provided to ease the transition into this assisted living community. Private bathrooms offer convenience and privacy.
To cater to residents' medical needs, 24-hour call systems and supervision are available for immediate assistance when required. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly and on schedule. Diabetes diets are provided for those with specific dietary requirements.
The facility also places importance on mental wellness through its mental wellness program. This program supports emotional health through counseling services or other therapeutic interventions.
Conveniently located near parks, pharmacies, physicians' offices, hospitals, and restaurants, residents have easy access to the resources and services they may need.
El Paso Health & Rehabilitation Center offers a vibrant and supportive environment where seniors can thrive while receiving the care and assistance they require.
El Paso Health & Rehabilitation Center is located at 11525 Vista Del Sol Drive, El Paso, TX 79936 in El Paso County, Texas
El Paso Health & Rehabilitation Center on seniors.fyi includes 5 photos including images showing bedroom, interior, dining, decor, mirrors, building, architecture, entrance, and more.
Pebble Creek Nursing Center
El Paso, TX
Caring CNAs/nurses and clean facilities.
Pebble Creek Nursing Center reviews
Pebble Creek Nursing Center images
Dream Haven
El Paso, TX
Intimate, small-community setting with personalized care and comprehensive services.
The Eternal Youth Home 2
El Paso, TX
Modern, well-equipped assisted living with comprehensive care and on-site activities.
The Eternal Youth Home 2 reviews
The Eternal Youth Home 2 images
Unzuetas Foster Home
El Paso, TX
Small, personalized assisted living with comprehensive care and convenient amenities.
Solstice Senior Living at Rio Norte
El Paso, TX
Friendly staff, engaging activities, and clean, spacious apartments.
Solstice Senior Living at Rio Norte costs
Solstice Senior Living at Rio Norte reviews
Solstice Senior Living at Rio Norte images
Loving Care Foster Home
El Paso, TX
Warm, homelike assisted living with convenient access to parks, pharmacies, restaurants, and medical care.
Loving Care Foster Home reviews
Loving Care Foster Home images
Vibralife El Paso Senior Living
El Paso, TX
Caring staff in a clean, modern, spacious community with engaging activities and high-quality care.
Vibralife El Paso Senior Living costs
Vibralife El Paso Senior Living reviews
Vibralife El Paso Senior Living images
GoodLife Senior Living El Paso
El Paso, TX
Caring staff in a small, home-like setting with individualized attention.
GoodLife Senior Living El Paso costs
GoodLife Senior Living El Paso reviews
GoodLife Senior Living El Paso images
Los Arcos Del Norte Care Center
El Paso, TX
Attentive staff meeting residents' needs; good dining and activities for seniors.
Los Arcos Del Norte Care Center reviews
Los Arcos Del Norte Care Center images
Top Cars for Senior Drivers and Essential Safety Innovations
Senior drivers prioritize comfort, safety, and ease of use in vehicles due to age-related challenges, seeking features like easy entry, clear visibility, and modern driver-assistance technologies. Recommended models include the Subaru Forester, Honda CR-V, and Toyota Camry, with emphasis on test-driving for personal comfort and evaluating crash-test ratings alongside insurance considerations.
A Closer Look at Private Pay Home Care
Private pay home care offers a flexible caregiving option for older adults and families who don't qualify for government programs, allowing them to directly fund in-home care services that range from daily assistance to specialized support. This model's customization potential enables aging in place while addressing financial considerations through strategic planning options, though clients must navigate marketplace challenges and ensure quality compliance.
Comprehensive Approaches for Arthritis: A Detailed Guide to Symptoms, Causes, and Care
Arthritis encompasses over 100 joint disorders affecting people of all ages, leading to symptoms like pain and stiffness that impair mobility and quality of life. Effective management involves early diagnosis, lifestyle changes, medical treatments, emotional support, and ongoing monitoring with healthcare professionals.
Interior
Decor
Building
Bedroom
Salon
