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4 from 93 reviews
5 stars
62
4 stars
10
3 stars
0
2 stars
2
1 stars
19
Overall Review of Los Arcos Del Norte Care Center
common22 reviews mention this
Staff kindness is a frequent theme
Residents and families most often describe the staff as kind, respectful, and responsive.
Across the reviews, families describe staff treating loved ones with patience, respect, and dignity. Several reviewers mention nurses and CNAs answering concerns quickly and keeping families informed, including when care needs changed. A few reviews also highlight how dedicated individuals went out of their way to support residents during difficult situations.
common8 reviews mention this
Clean, well-maintained facility stands out
Many reviewers call out the facility’s cleanliness and upkeep.
Multiple reviews say the building is clean and well maintained, and some specifically note it doesn’t have a typical nursing home smell. Families also connect the cleanliness with overall comfort and peace of mind. On the negative side, a small number of reviews raise concerns about unhygienic conditions and disorganization.
common10 reviews mention this
Care communication is seen both ways
Families describe communication and problem-solving as an important part of the experience.
Positive reviews frequently mention staff being accessible when concerns come up and addressing issues after they are raised. Some also describe smoother coordination for things like transportation to appointments and timely follow-through once a concern is voiced. At the same time, other reviews report missed calls, inconsistent communication between staff, and delays around care tasks and medication delivery.
caveat7 reviews mention this
Staffing levels drive recurring complaints
Several reviews cite staffing shortages or slow response times.
A number of reviewers report low staffing ratios, slow responses, or that help can be hard to get. Some accounts describe problems during evenings or nights, including negligence or failures with basic care. Even reviews that are generally positive sometimes mention that responsiveness was affected by staffing.
caveat4 reviews mention this
Food quality and timing vary
Food and meal service receive mixed feedback from families.
Some residents’ families say their loved ones like the food and that dining is part of a generally positive experience. Other reviews criticize meal service as inconsistent, late, or cold, and one reviewer asks the facility to improve how diets are followed. A related complaint is that patient dietary needs were not handled as promised in specific situations.
differentiator5 reviews mention this
Activities help residents stay engaged
Residents are described as staying engaged through organized activities.
Several reviewers mention planned daily activities and programs that help residents feel involved. One reviewer highlights activities staff encouraging residents and creating moments like music that residents enjoy. A different review points to the activities team also supporting families during challenging times by finding ways to connect.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
124 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
El Paso International (9 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This particular area of El Paso, Texas, offers a variety of amenities and conveniences that cater to the needs of seniors. With multiple pharmacies in close proximity, accessing medication and healthcare supplies is convenient. The presence of renowned physicians and hospitals ensures quality medical care within a reasonable distance. Additionally, there are several reputable restaurants offering diverse dining options as well as cafes for socializing or leisurely outings. The nearby parks provide opportunities for outdoor activities and relaxation, while the theaters offer entertainment options. The transportation facilities, including the airport and car rental services, make traveling accessible. Overall, this part of El Paso provides a well-rounded environment suitable for senior living with its blend of essential services and recreational offerings.
Restaurants
Wendy's (1 miles)
Chick-Fil-A (1.1 miles)
McDonald's (2.6 miles)
Applebee's (2.6 miles)
Golden Corral (2.7 miles)
Bamford DFAC Chow Hall (8.7 miles)
Whataburger (9.4 miles)
Pharmacies
Walgreens (1.2 miles)
Walgreens (2.3 miles)
Walgreens (4 miles)
CVS Pharmacy (4.5 miles)
Walgreens (9.3 miles)
Walgreens (9.4 miles)
Walgreens (10.4 miles)
Physicians
Texas Tech Physicians of El Paso (8.4 miles)
Westside Family Medicine (8.9 miles)
Mt West Family Health Center (9.4 miles)
Rio Vista Behavioral Health Hospital (9.5 miles)
El Paso Pediatric Associates (9.6 miles)
Upper Valley Urgent Care Center (10.5 miles)
El Paso Cardiology Associates (10.8 miles)
Hospitals
The Hospitals of Providence Transmountain Campus (8.4 miles)
Los Arcos Del Norte Care Center on seniors.fyi includes 11 photos including images showing interior, architecture, landscaping, building, lighting, entrance, outdoor, living room, and more.
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Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
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124 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
El Paso International (9 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Small, personalized setting with fully furnished apartments and comprehensive services (meals, transport, activities).
Exploring Palliative Care in the Home: A Comprehensive Overview
Comprehensive Insights into Palliative Home Care: What It Is and What to Expect
Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
