Los Arcos Del Norte Care Center in El Paso, TX
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11169 Sean Haggerty, El Paso, TX 79934
For more information about senior living options: (844) 490-3973
They are very satisfied with the care of their mother. The service for their mother was excellent, and the staff were very professional. The administrator was courteous and attentive, ensuring the resident's needs were met; the ADON and DON were amazing and went above and beyond. From arrival, they were welcomed and cared for; the facility was clean and bright. Rosaba was amazing and Liz was exceptional, always professional, kind and attentive. They took time to explain everything clearly and made them feel comfortable. The staff were very communicative and helpful. They had a great experience there. The nurses and CNAs were helpful and caring; the wound care nurse was awesome. The front desk staff are angelic and provide reassurance to families. The center has provided excellent care and is highly recommended.
Reviewers warn that family members won't receive the care they deserve. The facility is described as terrible, with medications frequently unavailable and meals consistently cold. Staff are rude and inattentive, with slow responses and poor communication. There is not enough staff to provide basic care. Management lacks leadership and does not know how to care properly for residents. Residents were neglected to the point of critical illness or death. An administrator was reported to do nothing when a patient fell. No one answers the phone or returns calls.Los Arcos Del Norte Care Center in El Paso is best suited for families seeking a rehab- and care-focused environment where a capable therapy team and devoted nurses can translate into meaningful improvement for a loved one. The community tends to work best for residents who benefit from structured daily routines, clear care plans, and hands-on involvement from staff, including attentive admissions and front-desk support. When staffing levels align, the atmosphere can feel personal and professional, with clean, bright surroundings that reinforce a sense of dignity and ongoing progress. This facility often resonates with families who want a hands-on partner in care and who are willing to advocate, participate in daily decisions, and monitor outcomes closely.
That said, those weighing alternatives should take seriously the consistency of leadership and staffing. Reviews repeatedly flag the risk of under-staffing, inconsistent communication, and gaps in basic care - issues that escalate when family members cannot stay engaged or when medication management falters. Prospective residents with complex medical needs, frequent med changes, or a high risk of falls may want to compare other local options where staffing ratios, supervisory oversight, and established care protocols are more predictable. In short, if reliable, around-the-clock attention and steady follow-through on medications are non-negotiables, this facility warrants thorough due diligence or an alternative search.
On the plus side, multiple reviews highlight a genuinely caring, professional cohort in many roles. The therapy team earns high marks for motivation and outcomes, with residents sometimes showing notable improvements in mobility under attentive clinicians. Nursing staff and CNAs are frequently described as compassionate and patient-centered, and there are repeated testimonials to staff who go the extra mile to explain care plans, address concerns, and keep families informed. A wholesome, well-maintained environment - along with a front-desk culture that welcomes visitors and provides clear guidance - helps families feel their loved ones are seen and valued. When leadership is engaged, families report responsive administrators and a care team that can rally to meet needs promptly.
The most persistent downsides come from inconsistent staffing and episodic lapses in care that ripple through medication delivery, hygiene, and timely assistance with daily activities. Reviews describe delays in getting meds, rushed or missed assistance with baths, and gaps in communication between shifts, sometimes with rooms or belongings misplaced. There are troubling accounts of neglect or disorganization, including incidents where families had to intervene or remove a loved one for safety, and several narratives recount transitions that did not proceed as smoothly as hoped. These are not universal experiences, but they are recurring enough to demand serious consideration for families who cannot tolerate risk or who require a consistently high standard of daily oversight.
In weighing the pros and cons, the therapeutic and relational strengths can offset meaningful concerns when a care plan is actively managed and family members remain closely involved. For residents who need rehab to regain function, and for families prepared to monitor medication routines, participate in care decisions, and push for timely responses, Los Arcos Del Norte can deliver solid, compassionate care and real gains. However, for anyone whose priority is rock-solid consistency, flawless communication, and airtight safety from admission through discharge, the balance of evidence makes a compelling case to explore other El Paso options with stronger staffing metrics and more uniform leadership.
Practical steps before deciding include arranging a face-to-face tour with the administrator and the director of nursing, and requesting to meet the therapy team to understand their approach and capacity. Check current staffing ratios during a typical shift, inquire about turnover, and observe how the front desk handles inquiries and how quickly calls are returned. Review the care-planning process, including how medications are ordered, delivered, and reconciled, and ask to see a sample daily schedule and recent care notes. Finally, compare peers in the market for consistency in leadership and incident history, and weigh whether the potential for high-quality rehab and staff warmth justifies the ongoing vigilance required to mitigate the documented risks. In the right match, Los Arcos Del Norte Care Center can be a commendable home; in the wrong match, alternatives will likely offer greater peace of mind.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
El Paso International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Los Arcos Del Norte Care Center in El Paso, TX is an assisted living community that offers a wide range of amenities and care services for seniors. Our residents can enjoy the convenience of on-site beauty salon services, as well as access to cable or satellite TV in their fully furnished accommodations. Our community operated transportation ensures that residents have easy access to nearby destinations and appointments.
For those who wish to stay connected, we provide a computer center and Wi-Fi/high-speed internet throughout the facility. Dining options include restaurant-style dining in our spacious dining room, where special dietary restrictions can be accommodated. There is also a small library available for residents to relax and enjoy some quiet time.
Our care services are designed to meet the individual needs of each resident. We have a 24-hour call system and supervision to ensure the safety and wellbeing of our residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by our dedicated staff. Residents with specific dietary requirements, including diabetes diets or special dietary restrictions, will receive appropriate meal preparation and service.
Medication management is offered to ensure that residents take their medications as prescribed. Our mental wellness program promotes emotional wellbeing for all residents. Transportation arrangements can be made for non-medical purposes as well as for doctor's appointments.
At Los Arcos Del Norte Care Center, we believe in promoting an active lifestyle for our residents. Fitness programs are available in our fitness room, and scheduled daily activities occur regularly. Additionally, concierge services are available to assist with any additional needs or requests.
Conveniently located near four pharmacies and five restaurants, our assisted living community offers easy access to essential amenities and services outside of the facility.
Overall, Los Arcos Del Norte Care Center provides a comfortable and supportive environment where seniors can receive personalized care while enjoying a variety of amenities and engaging in meaningful activities.
This particular area of El Paso, Texas, offers a variety of amenities and conveniences that cater to the needs of seniors. With multiple pharmacies in close proximity, accessing medication and healthcare supplies is convenient. The presence of renowned physicians and hospitals ensures quality medical care within a reasonable distance. Additionally, there are several reputable restaurants offering diverse dining options as well as cafes for socializing or leisurely outings. The nearby parks provide opportunities for outdoor activities and relaxation, while the theaters offer entertainment options. The transportation facilities, including the airport and car rental services, make traveling accessible. Overall, this part of El Paso provides a well-rounded environment suitable for senior living with its blend of essential services and recreational offerings.
Los Arcos Del Norte Care Center is located at 11169 Sean Haggerty, El Paso, TX 79934 in El Paso County, Texas
Los Arcos Del Norte Care Center on seniors.fyi includes 11 photos including images showing interior, building, architecture, landscaping, lighting, entrance, outdoor, living room, and more.
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