Vista Hills Health Care Center

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  • Interior

    A tranquil bedroom setting with a massage table, perfect for relaxation.
  • Building

    A view of Vista Hills Health Care Center with an American flag flying outside.
  • Windows

    A fitness room featuring exercise bikes, a television, and seating area.
  • Landscaping

    A wooden gazebo with a ramp and landscaped area in an outdoor setting.
  • Exterior

    Exterior view of Vista Hills Health Care Center with an American flag.
  • Hallway

    A well-lit hallway with seating options, leading to a main entrance.

Vista Hills Health Care Center

1599 Lomaland Drive, El Paso, TX 79935

For more information about senior living options: (844) 490-3973

2.7 from 9 reviews
5 stars
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4 stars
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3 stars
2
2 stars
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1 stars
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Skilled Nursing Facility

Overall Review of Vista Hills Health Care Center

Pros

  • pro Vista Hills Health Care Center is a clean and homey place where staff treat residents gently and with care.
  • pro The facility has a friendly atmosphere, and the staff are approachable and willing to provide information when needed.
  • pro Residents enjoy a variety of meal options, and the food is generally regarded as good.
  • pro Activities such as games, holiday events, and religious support contribute to a vibrant community for the residents.
  • pro Visitors observe that the staff are kind, friendly, and genuinely invested in their jobs, fostering trust and affection between them and the residents.
  • pro The facility is well-kept and maintained, providing a clean environment important for family members considering care for their loved ones.

Cons

  • pro The nursing home does not take care of its residents, often taking 30 minutes or longer to respond to patient calls.
  • pro The nurse is seldom seen, as she relies on a medication assistant for administering meds, contributing to inadequate care.
  • pro Residents struggle to receive basic services like showers due to staff shortages.
  • pro The food quality is described as terrible, leaving residents unsatisfied with their meals.
  • pro A resident was left sitting in a wheelchair for extended periods, suggesting neglect and lack of proper supervision.
  • pro Staff members were reported to have exhibited unprofessional and abusive behavior towards residents, including mocking them.
  • pro Several instances of unexplained bruises and cuts on a resident raised concerns about the staff's attentiveness and care quality.
  • pro Family members felt neglected and uninformed about their loved ones' health issues, indicating severe communication failures within the nursing home staff.

Review

The experiences shared by families regarding nursing home care reveal stark contrasts in quality and attention. A recurring theme emerges: the level of care received by residents varies significantly, with some facilities providing excellent service while others fall drastically short. The reviews highlight a mix of satisfaction and distress, underscoring the critical nature of choosing a suitable environment for loved ones.

Several reviews paint a grim picture of nursing homes where residents struggle to receive timely assistance. One reviewer expressed frustration over delayed responses to call buttons, noting that it often takes over thirty minutes for staff to attend to requests. This lack of promptness in care not only strains the trust between residents and caregivers but also raises concerns about the overall safety and well-being of individuals who may need urgent help. Furthermore, this review points out that nurses are infrequently seen on-site, opting instead to send medication assistants who may lack comprehensive training in resident care.

Compounding these issues is the evident staffing shortage within facilities. Many relatives reported difficulties in securing basic needs like showering and personal hygiene due to inadequate personnel. Although some Certified Nursing Assistants (CNAs) were praised for their kindness and dedication, their efforts are hindered by being overwhelmed with duties due to high resident-to-staff ratios. Families are rightfully concerned that such conditions compromise the dignity and respect owed to elderly individuals who deserve compassionate care.

In stark contrast, other reviews provide a more positive depiction of facilities like Vista Hills Health Care Center, which was described as clean and homey. Families there noted that staff members took genuine interest in residents' lives by knowing their preferences for activities and meals—fostering an atmosphere built on trust and affection. Regular activities such as games, seasonal events, and opportunities for religious support contributed to a lively community spirit within the center. Reviewers felt reassured knowing their loved ones were tended by staff who love their jobs—an encouraging sign of good morale among caregivers.

However, even seemingly well-rated establishments aren't free from concern. One family highlighted troubling incidents involving unexplained bruises on their relative’s body during visits or accounts of neglectful treatment from specific staff members toward family members suffering from disabilities. Such experiences raise valid questions about safety protocols and monitoring practices in place within these homes. It is essential that facilities have robust reporting mechanisms not only for injuries but also for handling complaints against unprofessional behavior exhibited by employees.

Lastly, negligence was cited as a serious issue concerning communication about health changes in residents’ conditions—a glaring oversight emphasized by another family’s experience with inadequate updates surrounding a sister's deteriorating health status following a sudden medical emergency. The absence of information prevented timely interventions or discussions around potential risks involved therein, leaving families feeling unheard and powerless during vulnerable moments.

Ultimately, the juxtaposition between satisfactory experiences at some nursing homes versus disheartening tales at others underscores an alarming reality: ensuring proper elder care necessitates thorough research into individual facilities’ practices before entrusting them with one’s loved ones' wellbeing. This informed approach can potentially alleviate fears surrounding elder neglect while promoting a proactive stance towards maintaining dignity throughout later stages of life—a fundamental right for all aging individuals deserving respect and compassionate support.

Features

Housing

  • 108 resident community capacity 108 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • El Paso International (4 miles away) El Paso International (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Vista Hills Health Care Center in El Paso, TX is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The facility boasts a variety of amenities such as a beauty salon, cable or satellite TV, a computer center, and a small library. Residents can enjoy delicious meals in the dining room with restaurant-style dining or prepare their own meals in their fully furnished kitchenette.

The community also provides various care services to meet the individual needs of each resident. With 24-hour call system and supervision, assistance with daily living activities such as bathing and dressing is readily available. Medication management ensures that residents receive their medications on time, while special dietary restrictions like diabetes diets are closely followed.

At Vista Hills Health Care Center, the well-being and engagement of residents are highly prioritized. The fitness room and wellness center encourage physical activity and overall health. Multiple nearby cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, transportation options, and places of worship offer convenience and accessibility for residents.

To enhance socialization and entertainment opportunities, planned daily activities are scheduled for residents to participate in. Additionally, concierge services are provided to cater to individual needs or interests. Planned day trips and resident-run activities further foster community engagement.

With its comprehensive range of amenities and care services coupled with its convenient location near various facilities and services in El Paso, Vista Hills Health Care Center is an ideal choice for seniors seeking a comfortable and fulfilling assisted living experience.

Nearby Places of Interest

Physicians

  • Eastside Women's Healthcare Center (0.1 miles)
  • El Paso Orthopaedic Surgery Group (2 miles)
  • Farmacia de LOURDES Paseo de Aragon (4.1 miles)
  • Rascon Ortiz Pablo Dr (4.8 miles)
  • Acosta Medina Luz del Carmen Dra (6.8 miles)

Pharmacies

  • Walmart Pharmacy (0.7 miles)
  • Walgreens (1.5 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.9 miles)
  • Walgreens (3.7 miles)

Restaurants

  • Wing Daddy's (0.8 miles)
  • Whataburger (0.8 miles)
  • Andale Mexican Restaurant & Cantina (2.2 miles)
  • Twin Peaks (2.4 miles)
  • Pei Wei Asian Diner (2.7 miles)
  • RockHouse Bar & Grill (3 miles)
  • Alejandro's Tortilla Factory & Bakery (3 miles)

Hospitals

  • East El Paso Surgical Center (1.3 miles)
  • Foundation Surgical Hospital Of El Paso (2.3 miles)
  • The Hospitals of Providence East Campus (4.5 miles)
  • Hospital Angeles (4.7 miles)
  • Hospital Infantil de Especialidades (4.7 miles)
  • Médica Sur (5.7 miles)
  • El Paso Children's Hospital (6.2 miles)

Parks

  • Dick Shinaut Park (2.9 miles)
  • Thomas Manor Park (3.3 miles)
  • Ascarate Park (4.2 miles)
  • Rancho del Sol Park (4.2 miles)
  • Burning Mesquite Park (4.7 miles)
  • Parque Rincones de San Marcos (5.5 miles)

Places of Worship

  • Parroquia de Todos los Santos (4.1 miles)
  • Iglesia de San Judas Tadeo (5 miles)

Cafes

  • Dolce Vita Mexico (4.3 miles)
  • Starbucks (4.9 miles)
  • Caffenio (5 miles)
  • Starbucks (5.7 miles)
  • El Puente (6 miles)
  • Maviri Mariscos (6.3 miles)
  • Black Coffe Gallery (6.4 miles)

Transportation

  • El Paso International Airport (ELP) (4.9 miles)
  • Hertz Rent A Car (4.9 miles)
  • TSA Security Check Point (4.9 miles)

Theaters

  • Cinemark (6.6 miles)
  • Cinépolis (6.7 miles)
  • Cinépolis (6.8 miles)

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