Las Ventanas De Socorro
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10064 Alameda Avenue, Socorro, TX 79927
For more information about senior living options: (844) 490-3973
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The staff at Las Ventanas are amazing, caring, and respectful to residents and their families. Ms Claudia Banda provides excellent service and is patient and detailed in answering questions. The facility is beautiful, clean, and staffed by caring, professional personnel. The CNAs are highly dedicated and do an amazing job meeting residents' basic needs. The team is compassionate, empathetic, and devoted to high-quality resident care. The administration is professional, helpful, and focused on resident well-being. The staff are cheerful, attentive, and a pleasure to encounter. Stephanie Acosta is a go-to person, reflecting a supportive and responsive staff culture. The Las Ventanas de Socorro team is dedicated to the elderly, consistently delivering care with heart.
The reviews say the facility is unprofessional and a terrible experience, with rude and unhelpful staff. They warn not to bring loved ones here due to a pervasive lack of empathy among many staff, which can lead to health deterioration. There is no accessible director or patient liaison, making it difficult to discuss concerns with leadership. Medications and supplies are frequently unavailable, and prescribed treatments are not consistently administered. Several reviews describe the staff as negligent or inattentive, with some calling the CNAs and nurses' performance pathetic. The facility is described as dirty and poorly maintained, with bad odors. Residents are left unattended and not properly fed or cleaned, with basic care often falling through. Staff are accused of being distracted - watching TV or using their phones - instead of supervising patients. There are reports of injuries or harm due to inadequate supervision and care, such as bruising and neglect.Las Ventanas De Socorro is best suited for families seeking a warm, resident-focused environment where attentive staff and daily personal care are readily visible in the day-to-day routine. The community often earns praise for caring CNAs, responsive nurses, and a facility that feels welcoming and home-like. For families who value personal connections, proactive caregivers, and regular interaction with therapy teams, this is a place where residents can sense that staff know their names, follow through on questions, and create small, meaningful moments of comfort. The positive stories about dedicated staff, smiling front-desk personnel, and ongoing activities suggest a culture that can support long-term residence as well as short-term rehab when the right team is on site.
Yet there are clear red flags that families should not overlook. A substantial chorus of reviews questions reliability and safety, with repeated concerns about understaffing, delayed responses, and inconsistent medication administration. Several families report difficulty reaching administrators or case managers, and some recall alarming incidents of neglect or medical lapses that required urgent family intervention. Weekend coverage and day-to-day supervision appear to be points of vulnerability in several accounts, and a number of families describe environments where residents were left unattended or not attended to promptly. These patterns make it crucial to verify what the on-site care team looks like on the shifts when a loved one is most vulnerable.
The strongest positives center on the quality of interpersonal care and the physical environment. Families repeatedly highlight compassionate nurses, patient, engaged CNAs, and a team that makes an effort to celebrate holidays and maintain social engagement. The facility's aesthetic - clean, welcoming spaces with accessible dining and living areas - supports a dignified, resident-first experience. Multiple family members point to specific staff members who go the extra mile, and to administration that appears responsive when concerns are raised. When the care team is aligned, residents can receive attentive night-to-night assistance, medications managed with care, and opportunities for meaningful activities that sustain mood and motivation.
However, the negative experiences are substantial and cannot be dismissed. Reports of missed meals, delayed or withheld medications, and a lack of timely assistance paint a picture of a facility operating with fragile workflow under strain. Several reviews describe residents being left in hallways or bedrooms without adequate supervision, and some families allege that safety checks and wound or post-operative follow-up were inconsistently performed. The most troubling narratives involve bruising, abrupt or intrusive handling, and the feeling that administrative or supervisory hands are not readily accessible during critical moments. Taken together, these accounts signal real risk, especially for residents with complex medical needs or those recovering from surgery.
The key question becomes how much the pros can offset the cons in a real-world decision. For families prioritizing emotional warmth, daily attentiveness, and a facility that feels supportive and engaged, Las Ventanas De Socorro can deliver meaningful value when the care team is cohesive. The flip side is a clear, legitimate concern about consistency, escalation pathways, and reliable clinical oversight. If a loved one requires unwavering responsiveness, constant medication management, and predictable nursing presence, this community may necessitate intensified due diligence: direct observation at different times, frank conversations with multiple staff members (including a nurse supervisor and the DON), and a thorough check of current staffing levels and care plans before deciding. In other words, the facility can be a good fit for the right resident and the right shift, but it demands careful verification of day-to-day reliability.
For families ready to proceed, a practical path involves two parallel checks: first, conduct unaffiliated, multipoint tours during weekdays and weekends to gauge actual staffing and response times; second, obtain copies of current care plans, medication administration records, and recent incident or quality improvement notes to see how problems are tracked and resolved. Engage with the administrator or director of nursing to understand escalation processes and how discharge planning is coordinated with physicians and family members. If possible, request a direct line of communication for ongoing updates and insist on a defined, reproducible routine for meal service, hygiene assistance, and therapy scheduling. When those systems are transparent and robust, Las Ventanas De Socorro can serve as a compassionate, empowering home; when they are not, alternatives with steadier clinical oversight and fewer red flags become the wiser choice.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
El Paso International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Las Ventanas De Socorro is an assisted living community located in Socorro, TX. This vibrant community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents at Las Ventanas De Socorro have access to various amenities that cater to their needs and preferences. They can enjoy a beauty salon for personal grooming, cable or satellite TV for entertainment, and community-operated transportation for convenience. The computer center allows residents to stay connected with loved ones, while the small library provides a quiet space for reading and relaxation. The gaming room offers recreational activities, and the fitness room promotes physical wellness. Outdoor spaces like gardens provide a peaceful retreat, and Wi-Fi/high-speed internet ensures connectivity.
The assisted living community also offers care services designed to meet individual needs. A 24-hour call system and supervision ensure round-the-clock support, while assistance with daily activities such as bathing, dressing, and transfers helps residents maintain their independence. Medication management is provided for proper health management, and special dietary restrictions are accommodated in meal preparation and service. A mental wellness program supports emotional well-being.
Las Ventanas De Socorro focuses on creating an engaging lifestyle for its residents through various activities. Concierge services cater to specific requests, while fitness programs promote physical activity. Planned day trips offer opportunities for adventure, resident-run activities encourage social interaction among peers, and scheduled daily activities keep everyone entertained.
The location of Las Ventanas De Socorro provides easy access to nearby parks, pharmacies, physicians' offices, and restaurants. This ensures that residents have convenient options for outdoor recreation, healthcare services, and dining out.
Overall, Las Ventanas De Socorro offers a comprehensive assisted living experience with a multitude of amenities, care services tailored to individual needs, engaging activities, and proximity to essential facilities in the surrounding area.
Las Ventanas De Socorro is located at 10064 Alameda Avenue, Socorro, TX 79927 in El Paso County, Texas
Las Ventanas De Socorro on seniors.fyi includes 10 photos including images showing dining, interior, landscaping, building, outdoors, living room, decor, entrance, and more.
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