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Las Ventanas De Socorro

Las Ventanas De Socorro is a nursing home community in Socorro, TX.

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Las Ventanas De Socorro

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  • Interior

    A cozy and modern living space featuring a comfortable sofa, a fireplace, and a dining area.

  • Outdoors

    A view of a building with a bus parked in front, set against a clear sky.

  • Decor

    A modern interior showcasing a cozy living room connected to a well-appointed bathroom.

  • Building

    Entrance sign for a community named 'Vistana'.

  • Dining

    A spacious and well-lit dining area with wooden floors and neatly arranged tables and chairs.

  • Landscaping

    A serene outdoor space featuring a curved pathway surrounded by well-maintained landscaping.

  • Outdoor

    A healthcare professional administering a vaccination to a patient outdoors, both wearing masks for safety.

  • Office

    Two women in an office environment, both wearing masks and holding colorful items.

  • Flag

    Seniors gathered in outdoor seating for an event, with a flag waving in the background.

10064 Alameda Avenue, Socorro, TX 79927

To contact a resident: (915) 995-7230

For more information about senior living options: (866) 208-4318

3.6 from 113 reviews
5 stars
64
4 stars
10
3 stars
5
2 stars
0
1 stars
34

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2022

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Overall Review of Las Ventanas De Socorro

common 38 reviews mention this

Staff kindness and patient care

Residents and families consistently describe caring, helpful staff.

Many reviews describe the staff as friendly, attentive, and respectful, and several call out the nurses and CNAs for daily support and responsiveness. A number of families also say concerns were addressed quickly after issues came up, and they felt their loved ones were treated well. Multiple reviewers also mention administration staff listening when families raised questions.

caveat 23 reviews mention this

Care quality concerns and wait times

Several reviews raise serious concerns about day-to-day care and responsiveness.

A recurring criticism is that residents are not checked on consistently, have delayed help when assistance is needed, or experience gaps in basic tasks like meals, hygiene, or medication timing. Some reviewers also describe long wait times to be seen or difficulty getting support from someone in authority. While some families report good experiences, the negative reviews are strong enough to suggest uneven reliability depending on the situation and timing.

caveat 6 reviews mention this

Communication is inconsistent

Some families report difficulty reaching leadership and getting clear answers.

Several reviews say calls are not answered and it is hard to speak with directors or patient liaisons when concerns arise. Others describe being passed around or given incomplete information when trying to set up follow-up care or arrange transportation. Even where families compliment individual staff members, these reviews point to problems with getting the right person on the line.

caveat 8 reviews mention this

Food quality varies by review

Dining reviews are mixed, with praise and complaints showing up.

On the positive side, some reviewers say the food is good and that residents are not going hungry, and a few mention meals being okay. Other reviews report problems like cold food or that dietary instructions were not followed, including cases where a resident was fed what they were not supposed to eat. Taken together, the dining experience appears inconsistent across reviews.

  • A cozy and modern living space featuring a comfortable sofa, a fireplace, and a dining area.
  • A spacious and well-lit dining area with wooden floors and neatly arranged tables and chairs.
  • A vibrant display of fruits and desserts arranged for an event.
common 3 reviews mention this

Activities and events matter

Reviews mention scheduled activities and holiday events.

A few reviewers describe the presence of activities, including religious singing led by an activities director and special functions to celebrate holidays. One review also mentions day-to-day engagement meant to keep residents entertained. These accounts suggest activities are part of life for some residents, even though staffing levels are still a concern in other reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 126 resident community capacity 126 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • El Paso International (11 miles away) El Paso International (11 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • High acuity care High acuity care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (1.8 miles)
  • Walgreens (3.3 miles)
  • Walgreens (4.5 miles)
  • Farmacias de Similares (5.1 miles)
  • Farmacias de Similares (5.2 miles)
  • Farmacias Benavides (5.6 miles)
  • Walgreens (5.7 miles)

Parks

  • Rancho del Sol Park (3.9 miles)
  • Burning Mesquite Park (5.7 miles)
  • Thomas Manor Park (6.4 miles)
  • Dick Shinaut Park (7.8 miles)
  • Parque Rincones de San Marcos (8.3 miles)
  • Ascarate Park (9.2 miles)

Physicians

  • Imss #65 (4.5 miles)
  • Farmacia de LOURDES Paseo de Aragon (5.9 miles)
  • Rascon Ortiz Pablo Dr (6.6 miles)
  • Eastside Women's Healthcare Center (7 miles)
  • El Paso Orthopaedic Surgery Group (8.7 miles)
  • Acosta Medina Luz del Carmen Dra (10.6 miles)

Restaurants

  • Pei Wei Asian Diner (4.5 miles)
  • Burritos Crisostomos (5.5 miles)
  • Fullenios Taco Fish & Beer (5.7 miles)
  • Whataburger (6.2 miles)
  • Sushi Itto (6.2 miles)
  • Wing Daddy's (6.3 miles)
  • La Nueva Central (6.6 miles)

Hospitals

  • Foundation Surgical Hospital Of El Paso (5.2 miles)
  • Clinica IMSS #66 (5.9 miles)
  • Hospital Angeles (6.7 miles)
  • East El Paso Surgical Center (7.3 miles)
  • Hospital Infantil de Especialidades (8.2 miles)
  • The Hospitals of Providence East Campus (9.2 miles)
  • Médica Sur (9.8 miles)

Cafes

  • Starbucks (5.8 miles)
  • Caffenio (5.8 miles)
  • Starbucks (6 miles)
  • Starbucks (6.7 miles)
  • Dolce Vita Mexico (7.2 miles)
  • Starbucks (8.4 miles)
  • El Puente (8.8 miles)

Theaters

  • Cinépolis (6.9 miles)
  • Cinépolis (6.9 miles)
  • Cinemark (8.2 miles)

Places of Worship

  • Parroquia de Todos los Santos (7.6 miles)
  • Iglesia de San Judas Tadeo (8.7 miles)

Frequently Asked Questions

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