The Renaissance At Kessler Park
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2428 Bahama Drive, Dallas, TX 75211
For more information about senior living options: (844) 490-3973
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The staff at Renaissance at Kessler Park is amazing and goes above and beyond to meet residents' needs. The facility has taken very good care of residents. The nurses and CNAs on the north side are compassionate and attentive. Maintenance Director James Lathers keeps the building in excellent condition. The staff take pride in the residents and the facility, and the care is outstanding. Linda greets visitors every morning and starts their day with a smile. Grace, Pat, and James establish a foundation for decades to come. Patrica Green is the best housekeeping manager, and the environment is healthy. The facility is friendly, welcoming, and has a great vibe. The floors are stunning, and the building is clean and well maintained.
The facility was described as the nastiest the reviewer had ever seen, with blood splatters on the walls, urine-stained sheets, rat droppings in the room, and non-working AC. A reviewer labeled the place nursing home neglect, claiming the administrator runs nothing and aides control the care. The facility was described as dirty and poorly cleaned, with fishy odors in the hallways and hot rooms. It was alleged that residents did not receive baths as scheduled, leading to odor and bedsores. Staff were said to not respond to calls, with people screaming for help and no one showing up. A reviewer claimed bandages were applied too tightly, causing bruising and the need for additional surgery. The reviewer warned others not to send their family to this place, stating they would not want a loved one staying there. The facility could not locate a patient for hours after dialysis, causing distress to the family.The Renaissance at Kessler Park evokes a striking mix of praise and concern from those who have interacted with it. On the positive side, many residents and family members describe a team that feels truly devoted to the people in their care. They speak of a culture where the staff go above and beyond to address needs, create a supportive atmosphere, and treat caregiving as more than just a job. Several reviewers highlight specific groups and individuals - the north-side dream team of nurses and CNAs, Linda who greets them each morning, and maintenance staff who keep the building running smoothly. The overall tone from these voices is one of gratitude: the facility is seen as a place where compassion, attentiveness, and pride in the work shine through in daily interactions. For many families, the sense that their loved ones are cared for by people who genuinely care makes a meaningful difference during a difficult season.
Within these same accounts, several staff members stand out as consistently helpful and kind. Grace, Pat, and James are repeatedly singled out as foundational to the daily rhythm and culture of the community. Grace is described as courteous, kind, and professional, a go-to resource for questions about health care and daily routines. Pat's role in keeping the environment safe and welcoming, along with James's steady maintenance leadership, is framed as essential to residents' well-being. Angela, Latrice, and Linda also appear in multiple stories as reliable, personable figures who contribute to a sense of stability and connection for families navigating transitions. The recurring sentiment is that when families engage with these staff members, they feel heard, supported, and more at ease about the care their loved ones receive.
The physical environment at Renaissance at Kessler Park is another frequent theme. Reviewers often note that the facility is clean and well-kept, with attention to aesthetics such as polished floors that give the building a bright, cared-for feel. Even as some observers acknowledge that the building is older, they describe it as well maintained and presentable, with staff pride evident in the upkeep. The floors are described as stunning and the overall ambiance as a place where residents can engage in activities and feel comfortable. A housekeeping manager, Patricia Green, is specifically praised by multiple voices, underscoring the role of cleanliness and order in shaping a positive experience. Taken together, these impressions sketch a setting where atmosphere and cleanliness contribute to a dignified living environment for residents.
However, a substantial portion of the feedback centers on serious concerns about care standards and responsiveness. One extended narrative details a perception of neglect and mismanagement around basic needs, including a prolonged delay in providing baths to a cognitively or physically dependent husband - described as having no baths since Saturday and being promised a schedule that repeatedly fails to manifest. The account goes on to describe confusing and conflicting communications, perceived intimidation of a family member, and a sense that the administrative leadership is not effectively guiding the care team. From this perspective, the patient's health risks - such as a bed sore and an open wound - become a stark indicator of deeper systemic issues, with accusations that aides or nurses are prioritized over essential comfort and hygiene needs. The reviewer also reports odors, a dirty environment, and a sense that on weekends the level of attention drops, leaving families anxious about ongoing care and safety.
Additional negative experiences reinforce a broader concern about staffing, responsiveness, and overall safety. Several reviewers describe persistent short-staffing and difficulty obtaining timely care, including delays in pain medication and insufficient monitoring for residents with significant medical needs. They recount instances of loud smells, hot hallways, and rooms with only limited cooling, contributing to discomfort in a building that already faces credibility tests around patient care. Front doors and entry procedures are described as poorly managed, with delays in gaining access or assistance when arriving to visit. There are mentions of caregivers not being available consistently on weekends, of miscommunications about who is supervising or taking responsibility, and of concerns about how gowns, urinals, and other essential items are provided or reimbursed. In one particularly jarring account, a family member is told a request for timely attention is being met with excuses about who runs what, leaving the impression that the care team is not aligned or accountable.
In the midst of these strong cautions, there are still notes that acknowledge the facility's potential and past success, offering a more tempered, if mixed, portrait. Some reviewers describe the place as a "great facility" with a lively atmosphere where residents participate in meaningful activities and where staff feel motivated by the mission of caring for others. Another account notes that a patient's perspective shifted from hospital-like concerns to appreciation for the services received after several weeks, highlighting how informed interactions with nurses, therapists, and care coordinators helped manage a complex medical journey. Yet across the board, the most salient takeaway remains a dual narrative: there are remarkable, compassionate, and dependable moments when staff offer genuine support, contrasted with episodes of neglect, miscommunication, and operational challenges that leave families wary.
Ultimately, Renaissance at Kessler Park emerges as a place of considerable devotion and care, tempered by troubling experiences that point to systemic gaps. For families evaluating this facility, the voice of the community is clear: you will find individuals who deeply care for residents and who strive to create a positive, engaging living environment, paired with real, sometimes painful, reminders that organizational structure, staffing levels, and consistent procedures must be strengthened to ensure every resident receives timely, thorough, and respectful care. It is a place where bright spots - caring nurses, attentive aides, and a clearly proud maintenance and housekeeping team - coexist with serious complaints about baths, cleanliness in certain areas, access to consistent care, and communication with administrators. Visitors and prospective families are encouraged to speak with a range of staff, from the north-side nurses and Linda at the front to Grace, Latrice, Angela, and Patricia Green, to understand both the heart of the team and the opportunities for improvement that could elevate the entire resident experience.
135 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (6 miles away) Dallas-Fort Worth International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Renaissance At Kessler Park in Dallas, TX is an assisted living community that offers a wide range of amenities and care services to its residents. The community aims to provide a comfortable and fulfilling lifestyle for seniors.
For convenience and comfort, the community offers fully furnished apartments with private bathrooms and kitchenettes. Residents can enjoy their own space while also having access to various communal areas such as a dining room, gaming room, small library, and fitness room. Outdoor spaces and gardens are also available for residents to relax and enjoy nature.
The Renaissance At Kessler Park takes care of its residents' needs by providing housekeeping services, move-in coordination, transportation arrangements for non-medical purposes, as well as transportation to doctors' appointments. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected.
When it comes to care services, the community ensures 24-hour supervision and a 24-hour call system for emergencies. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with meal preparation according to special dietary restrictions like diabetes diet. A mental wellness program is in place to support the emotional well-being of residents.
Residents at The Renaissance At Kessler Park can enjoy a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The concierge service is available to assist residents in planning outings or accessing local amenities and services.
In terms of location, there are several cafes, parks, pharmacies, physicians' offices, restaurants, theaters nearby which make it convenient for residents and their families.
Overall, The Renaissance At Kessler Park offers a vibrant assisted living community where seniors can enjoy both independence and support in a comfortable setting with various amenities and care services readily available.
The Renaissance At Kessler Park is located at 2428 Bahama Drive, Dallas, TX 75211 in Dallas County, Texas
The Renaissance At Kessler Park on seniors.fyi includes 11 photos including images showing interior, building, hallway, lighting, doors, windows, landscaping, outdoor, and more.
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Interior
Decor
Building
Lighting
Hallway
Office
Waiting Area
Brick Wall
Doors
