Ashford Hall

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  • Interior

    A well-decorated lobby featuring a grand piano, comfortable seating, and large glass doors leading outside.

  • Decor

    A cozy room with a bed and orange blanket, featuring a chair, window, and plants.

  • Living Room

    A modern living room with a sofa, chairs, and a central coffee table, featuring large windows and wall art.

  • Building

    A landscaped area with flagpoles and trees next to a building.

  • Office

    A reception desk with a flower arrangement and a sign reading 'Ashford' on the wall.

  • Salon

    A modern hair salon with stylish decor, featuring comfortable chairs and an inviting atmosphere.

  • Healthcare

    A well-organized hospital room with two beds, side tables, and decor.

Ashford Hall

2021 Shoaf Drive, Irving, TX 75061

For more information about senior living options: (844) 490-3973

3.3 from 6 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Ashford Hall is described as extremely caring and attentive, providing excellent care to residents.
  • pro The facility is well-maintained, clean, and free from unpleasant odors, creating a welcoming environment for residents.
  • pro Several reviewers express gratitude for the compassionate care their loved ones received, highlighting the staff's dedication during difficult times.
  • pro Residents are kept engaged with activities like playing sports games on a Nintendo Wii, promoting both entertainment and physical activity.
  • pro Some families feel relieved and thankful for the timely assistance provided by Ashford Hall when their loved ones were in need of care.
  • pro Reviewers appreciated the understanding nature of the staff toward the elderly residents' attitudes as they acclimate to new surroundings.
  • pro Overall, many families express satisfaction with their choice of Ashford Hall as a nursing home, noting it as one of the best experiences they've had compared to previous facilities.

Cons

  • pro The nursing and CNA staff were frequently on their phones while feeding residents, leading to a lack of attention to the individuals in their care.
  • pro Residents often had food on their faces due to poor care during mealtimes.
  • pro The administration appears to hire family members for top positions without prior experience, raising concerns about professionalism and qualifications.
  • pro There were significant issues with the handling of Medicaid paperwork, resulting in unexpected financial demands from the facility.
  • pro The facility sent out statements claiming money was owed which the reviewer never received, indicating a lack of communication and transparency.
  • pro Care staff seemed inattentive and unprofessional at times, creating an unsatisfactory living environment for residents.
  • pro A negative experience with dishonesty regarding payment obligations contributed to distress for the family during a difficult time.

Review

The experience of families seeking care for their loved ones in nursing facilities can be filled with a mix of hope, anxiety, and challenges. This is especially true for the two families who shared their experiences with Ashford Hall located in Irving, Texas. While one family navigated the turbulent waters of a sudden health crisis involving both parents battling serious health issues, another shared a heartfelt testimonial about the compassionate care provided to their friend during her final days. These contrasting narratives shed light on both the struggles and successes associated with elder care in nursing homes.

In October 2019, a mother suffered a life-threatening stroke that initiated a cascade of events altering her family?s path significantly. Almost immediately following her recovery, the father was diagnosed with stage 4 lung disease just months later, leading to an overwhelming situation for their children. Faced with the harsh realities of caregiving amidst illness while working full-time jobs themselves, they turned to Ashford Hall for assistance. They were impressed by initial communications from staff members who assured them that going into nursing care would not incur costs until Medicaid approval was secured. Tragically, within two months after being admitted, the father passed away due to his illness, leaving his wife as the sole resident at Ashford Hall.

While this family initially felt that they were receiving adequate support and communication from Ashford Hall's staff, things took a grim turn when they learned that Medicaid applications had been mishandled. With no prior notice or clear communication regarding outstanding balances owed and potential eviction threats looming over them, feelings of betrayal began to overshadow what had started as hopefulness. After several exhausting months attempting to resolve these issues without success?amidst claims of poor paperwork processing?the family decided it was best to remove their mother from Ashford Hall altogether. Their intention had never been to evade payment but rather to ensure transparency and proper management throughout this difficult process.

Conversely, some families expressed deep gratitude towards Ashford Hall for its loving environment and quality care provided in times of dire need. One glowing account came from a long-time friend whose battle with metastatic cancer led her ultimately to Ashford Hall after exhausting all insurance options elsewhere. Arriving without financial resources or stable housing options, she received compassionate care from dedicated staff who worked diligently even while awaiting Medicaid approval that would come only posthumously before her passing in November 2020. The acknowledgment of how well she was treated during such trying times resonated deeply among her friends and loved ones; together they recognized that often it takes more than just finances for exemplary care?it requires personal dedication and genuine compassion.

Many reviews also highlighted aspects beyond just medical treatment at Ashford Hall; residents frequently benefited from activities designed to keep them engaged socially and physically active despite being residents in assisted living conditions. Instances where caregivers joined residents playing video games like Wii Sports showcased not only enrichment but also opportunities for socialization?important factors often overlooked in places described as sterile or clinical environments typically associated with eldercare facilities.

Another review reflected on an individual?s positive experience when transitioning their grandfather into Ashford Hall's nurturing environment after concerns about his safety arose due to multiple falls at home?a common concern many families face when determining appropriate levels of care for aging relatives. The warm atmosphere coupled with attentive staff made an immediate impact on both the grandfather's comfort level and familial peace of mind; assuring them that he would be safe while receiving daily assistance is invaluable.

In conclusion, these varied experiences highlight the complex nature surrounding eldercare decision-making processes?from navigating financial details connected with Medicaid applications down to finding places imbued with humanity amidst aging dilemmas faced daily by families everywhere today. While stories differ vastly?depicting everything from frustration over unmet expectations within administrative proceedings alongside blooming testimonies praising patience-driven caregiving approaches?what remains evident is how crucial empathy paired harmoniously alongside competent clinical practice fosters spaces ripe for healing through connection even under duress emotional trials create within such vital realms as nursing facility residency transitions call upon countless individuals needing help most desperately during life?s latter chapters.

Features

Housing

  • 330 resident community capacity 330 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas Love (6 miles away) Dallas Love (6 miles away)
  • Dallas-Fort Worth International (7 miles away) Dallas-Fort Worth International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ashford Hall is an assisted living community located in Irving, TX. Our community offers a range of amenities to ensure that our residents are able to live comfortably and enjoy their time with us.

Some of the amenities we provide include a beauty salon for our residents to stay looking and feeling their best, cable or satellite TV for entertainment options, community operated transportation for easy access to nearby areas, a computer center for staying connected, and a dining room where nutritious meals are served restaurant-style.

Our community also features a fitness room for staying active and maintaining physical well-being, a fully furnished living environment for convenience, a gaming room for entertainment purposes, and a garden and outdoor space where residents can enjoy nature.

We offer housekeeping services to ensure a clean and tidy living environment, as well as move-in coordination assistance to make the transition smooth. Private bathrooms provide privacy and convenience, while small library offers opportunities for reading and relaxation. Telephone service is available for communication needs, along with Wi-Fi/high-speed internet access.

In terms of care services, we have a 24-hour call system in place to provide immediate assistance when needed. Our staff also provides 24-hour supervision to ensure the safety of our residents. We offer assistance with activities of daily living such as bathing and dressing, as well as transfers.

For those with specific dietary needs, we offer diabetes diets and accommodate special dietary restrictions. Our team also assists with meal preparation and service. Medication management is provided to ensure that residents receive their medications on time.

We understand the importance of mental wellness, which is why we offer a mental wellness program to support our residents' emotional health. Transportation arrangements are available for non-medical purposes such as outings and trips.

Our community organizes various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities for our residents' enjoyment. We also provide concierge services to cater to individual preferences.

Ashford Hall is conveniently located near cafes, pharmacies, physicians, restaurants, and transportation options to ensure that our residents have easy access to essential services and amenities.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.8 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.6 miles)

Cafes

  • The Capp Bar (1.8 miles)
  • Starbucks (4.6 miles)
  • Starbucks (5.7 miles)
  • Starbucks (6.5 miles)
  • Manhattan Project Beer Company (8.2 miles)

Restaurants

  • Whataburger (1.9 miles)
  • McDonald's (2.2 miles)
  • Hugo's Invitados (2.5 miles)
  • Toyota Music Factory (2.8 miles)
  • Chick-Fil-A (3.4 miles)
  • McDonald's (3.4 miles)
  • Sonic Drive-In (3.8 miles)

Physicians

  • Starcare (3.2 miles)
  • Texas Medical Diagnostics (4.8 miles)
  • Betancourt Arlene Utsw Internal Medicine Pediatric Clinic Dallas (6.1 miles)
  • Aston Ambulatory Care Center (6.5 miles)

Transportation

  • U-Haul Moving & Storage (5 miles)
  • Hertz Rent A Car (5.3 miles)
  • National Car Rental (5.3 miles)
  • Avis Rent A Car (5.3 miles)
  • Rental Car Center (5.3 miles)
  • Baggage Claim (5.7 miles)
  • TSA Security Checkpoint (5.7 miles)

Places of Worship

  • Gateway Church Grand Prairie Campus (5.9 miles)
  • Cathedral of Hope (6.8 miles)
  • St Monica Catholic Church (7.1 miles)
  • New Life Family Church (7.3 miles)
  • Webb Chapel Church of Christ (7.8 miles)

Hospitals

  • UT Southwestern Outpatient Building (6.1 miles)
  • Parkland Health & Hospital System (6.6 miles)
  • Children’s Medical Center Dallas (6.7 miles)
  • SwiftCare (7.9 miles)

Parks

  • Germany Park (7.8 miles)
  • Kessler Parkway Trail (7.9 miles)

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