Ashford Hall in Irving, TX
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2021 Shoaf Drive, Irving, TX 75061
For more information about senior living options: (844) 490-3973
The nursing and CNA staff seemed to be on the ball and taking great care of the residents. The facility is well maintained, clean, well lit, and cozy. The staff are caring, understanding, and genuinely focused on residents' well-being. The care provided was excellent and compassionate, with residents treated with respect. The building offers engaging activities, like a Nintendo Wii, that keep residents active and entertained. The staff are dedicated to residents' health and safety, making them feel at home. The administration and staff left a lasting impression of kindness and professionalism. A visiting nurse praised the care and compassion seen at the facility. The facility helped families navigate Medicaid matters with patience and support.
CNAs are on their phones while feeding residents. The administrator hires family members for top positions, including relatives in maintenance and administration. Some staff were placed in positions without prior experience. The facility allegedly mishandled Medicaid paperwork, leading to denials and misstatements about ownership. They demanded thousands of dollars and threatened eviction if not paid. The facility waited two years to sue the family.Ashford Hall in Irving, TX is best suited for families that prioritize a warm, hands-on care culture over cutting-edge amenities. The community tends to shine where attentive nursing and CNA staff deliver consistent assistance, the building is clean and well maintained, and residents respond to a calm, home-like environment. For families navigating Medicaid pending processes, Ashford Hall can be a reasonable option when the goal is reliable daily care, dependable pain management, and meaningful, low-friction activity for residents who are not seeking luxury accommodations. In short: it is a solid fit for older adults who need daily support, appreciate a friendly staff, and can tolerate an older facility setup in exchange for genuine personal attention.
Those who may want to consider alternatives are families with a higher demand for transparent, pristine financial administration and a fully professional governance structure. The most credible red flags in the?? available reports center on administrative and billing concerns - claims of mismanaged Medicaid paperwork, unexpected demands for payment, and questions about who makes financial decisions. Additionally, perceptions of nepotism in staffing and occasional routine distractions observed by some observers - such as staff appearing on phones during care moments - can erode trust for families that require strict oversight and clear lines of accountability. For those seeking a modern campus with private rooms, fresh construction, or a fully independent, non-family-influenced administrative team, other options may feel more straightforward.
The key pros - caring staff, clean and welcoming surroundings, and supportive daily routines - do offset the main cons when families can align expectations with what the facility actually delivers. The reviews repeatedly emphasize compassionate, attentive nursing and CNA work, a facility that is well kept with good lighting and a cozy atmosphere, and staff who make residents feel valued. When Medicaid pendency is navigated successfully, families report the ability to keep loved ones in a trusted setting without immediate out-of-pocket strain. The presence of engaging activities, including accessible recreation and a sense of normalcy in daily life, helps residents stay connected and comfortable, which can be a major relief for families balancing work and caregiving responsibilities.
Yet the offsetting effect is not absolute. The most consequential concerns revolve around the administrative layer - billing accuracy, timely completion of Medicaid paperwork, and transparent communication about what is owed and when. In cases where those processes fail or become opaque, risk compounds quickly, eroding the peace of mind that otherwise comes from good bedside care. The impression of favoritism in staffing and the perception that administrative decisions are not entirely aboveboard further complicate the decision for families who expect a clean, straightforward financial relationship. For those with complex finances or a strong preference for a pristine, strictly managed operation, these weaknesses can outweigh the personal warmth of the caregiving staff.
On balance, Ashford Hall offers a credible, compassionate option for families seeking dependable daily care in a comfortable, if aging, environment. The strongest case is made for residents who value consistent hands-on care, social engagement, and a facility that feels like a close-knit community, with Medicaid pending support possible as a path to affordability. The cautions - nepotism concerns, questions about billing integrity, and occasional staff workflow issues - are not universal experiences, but they are persistent enough to warrant careful diligence. Prospective families should verify the specifics of Medicaid processing, request a detailed, written billing plan, and speak with multiple staff and residents to gauge daily reality versus impression.
Practical next steps: conduct a focused tour with the administration, insist on a transparent, itemized breakdown of all current balances and expected Medicaid timelines, and request contact information for current families willing to share candid feedback. Compare Ashford Hall against nearby options for private-room availability, modern rehab equipment, and clearly published financial policies. If the priority is warmth, reliable daily care, and a reassuring, home-like setting - with a willingness to manage Medicaid logistics - Ashford Hall stands as a thoughtfully caring choice. If administrative clarity and modern campus features top the list, a broader search may yield a tighter fit.
330 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (6 miles away) Dallas-Fort Worth International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ashford Hall is an assisted living community located in Irving, TX. Our community offers a range of amenities to ensure that our residents are able to live comfortably and enjoy their time with us.
Some of the amenities we provide include a beauty salon for our residents to stay looking and feeling their best, cable or satellite TV for entertainment options, community operated transportation for easy access to nearby areas, a computer center for staying connected, and a dining room where nutritious meals are served restaurant-style.
Our community also features a fitness room for staying active and maintaining physical well-being, a fully furnished living environment for convenience, a gaming room for entertainment purposes, and a garden and outdoor space where residents can enjoy nature.
We offer housekeeping services to ensure a clean and tidy living environment, as well as move-in coordination assistance to make the transition smooth. Private bathrooms provide privacy and convenience, while small library offers opportunities for reading and relaxation. Telephone service is available for communication needs, along with Wi-Fi/high-speed internet access.
In terms of care services, we have a 24-hour call system in place to provide immediate assistance when needed. Our staff also provides 24-hour supervision to ensure the safety of our residents. We offer assistance with activities of daily living such as bathing and dressing, as well as transfers.
For those with specific dietary needs, we offer diabetes diets and accommodate special dietary restrictions. Our team also assists with meal preparation and service. Medication management is provided to ensure that residents receive their medications on time.
We understand the importance of mental wellness, which is why we offer a mental wellness program to support our residents' emotional health. Transportation arrangements are available for non-medical purposes such as outings and trips.
Our community organizes various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities for our residents' enjoyment. We also provide concierge services to cater to individual preferences.
Ashford Hall is conveniently located near cafes, pharmacies, physicians, restaurants, and transportation options to ensure that our residents have easy access to essential services and amenities.
Ashford Hall is located at 2021 Shoaf Drive, Irving, TX 75061 in Dallas County, Texas
Ashford Hall on seniors.fyi includes 7 photos including images showing interior, salon, windows, bedroom, landscaping, decor, lobby, piano, and more.
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