Villages on MacArthur

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Villages on MacArthur

3443 N. MacArthur Blvd., Irving, TX 75062

For more information about senior living options: (844) 490-3973

2.2 from 58 reviews
5 stars
11
4 stars
8
3 stars
0
2 stars
4
1 stars
35

Skilled Nursing Facility

Overall Review

Pros

  • pro A staff member is recognized for being terrific, kind, and consistently going above and beyond to support the residents.
  • pro Communication and attention to detail from the Director of Social Services and business office manager have been exceptional, providing comfort to family members during difficult times.
  • pro The nursing staff and doctors are praised for accurately diagnosing health issues and ensuring that residents receive the care they need.
  • pro The VMAC team is commended for their outstanding service and care provided to loved ones.
  • pro After addressing initial concerns with management, a family member feels pleased with the current level of care their relative is receiving at the facility.

Cons

  • pro The facility provided horrible care, with slow response times and hostile interactions from the staff.
  • pro Residents faced neglect and were left in dirty conditions for extended periods, leading to distress and suffering.
  • pro The administration lacked compassion and failed to prepare patients adequately for their return home, even when they were unwell.
  • pro Staff behavior was abusive toward residents, exacerbating the already stressful environment.
  • pro Communication from the facility was poor, leaving family members struggling to obtain updates on their loved ones' health.
  • pro There were frequent issues with medication administration and meal service that demonstrated a lack of proper care standards.
  • pro Residents were described as feeling isolated and abandoned due to limited staff interaction and support.
  • pro Overall experiences highlighted an understaffed environment where the quality of care was severely compromised.

Review

The reviews of The Villages On MacArthur present a stark contrast in experiences, revealing both severe criticisms and commendations for the care provided to elderly residents. Several reviewers express significant dissatisfaction, recounting harrowing experiences that highlight neglect and inadequate care within the facility. For instance, one reviewer shared a deeply troubling account involving their mother being advised to use her diaper rather than providing timely assistance to access a bedside commode. This resulted in an entire night spent in discomfort and indignity, with staff failing to respond to calls for help, ultimately leading the family to remove their loved one from the facility due to what they deemed poor service.

Another profoundly upsetting review involves a resident contracting COVID-19 while at The Villages, which tragically led to her death. The reviewer described the living conditions as shabby and unkempt, with residents suffering from neglect when it came to personal hygiene. They recounted instances where residents were left crying for attention without any response from the staff, who seemed indifferent. This particular account emphasized punitive behaviors regarding medication distribution as well, suggesting an atmosphere where resident needs were secondary to management policies.

Furthermore, concerns about proper medical attention emerge throughout several reviews. One individual noted that their relative was discharged after testing positive for COVID-19 without adequate preparation or support upon returning home—a situation made even more alarming given that the individual was 85 years old and had no family nearby for assistance. Instances of untreated infections also surfaced; one resident required hospitalization after his hand became infected due to improper care, leading family members to question the competency of both nursing standards and staffing levels.

While numerous reviews depicted a grim picture of daily operations at The Villages On MacArthur, there were some contrasting voices acknowledging positive aspects of care delivered by certain staff members. Reviewers expressed gratitude towards specific employees who exemplified kindness and dedication during difficult times. For instance, numerous accounts praised rehabilitation staff who went above and beyond for their patients—their efforts standing out amidst an otherwise troubling backdrop—signifying that compassion still existed amid systemic issues.

The technology-induced barriers exacerbated communication challenges between families and nursing staff during these troubled times. Disappointing interactions with administration underscored frustrations faced by relatives trying to gain information regarding their loved ones' health conditions. A recurring theme indicated that desk personnel often failed to understand family members' concerns—often insisting on transferring calls back into patient rooms where effective communication was impossible due to physical impairments such as post-stroke speech difficulties.

However, there are voices of hope intertwined within these negative assessments; some families have reported improvements following direct communication with facility management that addressed previous grievances head-on. After resolving initial complaints regarding treatment quality, one reviewer stated they have experienced enhanced care for their family member since engaging with administrative representatives committed to rectifying operational shortcomings. Encouragingly, this reflects signs of responsiveness from management seeking not just accountability but improvement aimed at ensuring residents’ well-being remains paramount moving forward.

In conclusion, while many testimonials speak volumes about distressing conditions leading families toward exit strategies or worse scenarios surrounding elder care at The Villages On MacArthur, other narratives highlight pockets of care provided by diligent individuals determined not only by duty but also compassionate engagement amidst adversity—a duality reflecting today's complex reality across long-term eldercare facilities nationwide.

Features

Housing

  • 124 resident community capacity 124 resident community capacity
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas-Fort Worth International (5 miles away) Dallas-Fort Worth International (5 miles away)
  • Dallas Love (6 miles away) Dallas Love (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Villages on MacArthur in Irving, TX is an exceptional assisted living community that prioritizes the comfort and well-being of its residents. With a range of amenities and care services, our community ensures that each individual receives the support they need.

Our on-site beautician offers professional hair and beauty services, allowing residents to always look and feel their best. Devotional services are also provided on-site, so residents can practice their faith in a peaceful environment.

Indoor and outdoor common areas provide spaces for socializing and relaxation, whether it's enjoying lively conversations with fellow residents or simply basking in the sunshine outdoors. We also offer respite or short-term stays for those who require temporary care.

We understand the importance of maintaining personal hygiene, which is why our community features wheelchair accessible showers to ensure ease of use for all residents. Additionally, our staff provides specialized care such as diabetic management, high acuity care, incontinence care, and medication management to cater to specific health needs.

Dining at Villages on MacArthur is a flavorful experience with vegetarian options available. Our culinary team creates delicious meals that are both nutritious and satisfying.

Residents can engage in devotional activities on-site to foster spiritual growth and connection within our community. However, if they wish to explore beyond our grounds, they have easy access to various amenities nearby. There are cafes, pharmacies, physicians' offices, restaurants, and transportation options all located conveniently close by.

At Villages on MacArthur in Irving, TX, we strive to create an enriching living environment where seniors can find comfort and enjoyment every day.

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Nearby Places of Interest

This part of Irving, Texas offers convenient access to essential amenities for senior living. With multiple pharmacies such as CVS and Walgreens within a short distance, seniors can easily access their medications and healthcare needs. There are also a variety of dining options nearby, ranging from fast food chains like McDonald's and Chick-Fil-A to more upscale establishments like Hugo's Invitados. In terms of healthcare, there are several physician offices within a moderate driving distance, providing medical care for seniors. Additionally, there are places of worship for spiritual support and hospitals like UT Southwestern Outpatient Building and Parkland Health & Hospital System for comprehensive healthcare services. Overall, this area provides a well-rounded environment suitable for senior living with easy access to necessary facilities and services.

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (3.2 miles)

Restaurants

  • McDonald's (1.3 miles)
  • Whataburger (1.5 miles)
  • Hugo's Invitados (1.8 miles)
  • Toyota Music Factory (1.9 miles)
  • Chick-Fil-A (2.1 miles)
  • Sonic Drive-In (2.5 miles)
  • In-N-Out Burger (3.1 miles)

Physicians

  • Starcare (1.8 miles)
  • Texas Medical Diagnostics (5.9 miles)
  • Betancourt Arlene Utsw Internal Medicine Pediatric Clinic Dallas (7.1 miles)
  • Aston Ambulatory Care Center (7.6 miles)
  • Cook Children's Pediatrics - Grapevine - William D. Tate (8.5 miles)
  • Max Health Family Medicine (8.6 miles)

Cafes

  • The Capp Bar (2.4 miles)
  • Starbucks (5.7 miles)
  • Starbucks (6.1 miles)
  • Starbucks (7.1 miles)

Transportation

  • Hertz Rent A Car (4.3 miles)
  • National Car Rental (4.3 miles)
  • Rental Car Center (4.3 miles)
  • Avis Rent A Car (4.3 miles)
  • U-Haul Moving & Storage (4.8 miles)
  • Terminal E (5.1 miles)
  • United Airlines Ticket Counter (5.2 miles)

Places of Worship

  • Gateway Church Grand Prairie Campus (6.2 miles)
  • New Life Family Church (6.6 miles)
  • Webb Chapel Church of Christ (7.3 miles)
  • St Monica Catholic Church (7.3 miles)
  • Cathedral of Hope (7.6 miles)

Hospitals

  • UT Southwestern Outpatient Building (7.1 miles)
  • SwiftCare (7.1 miles)
  • Parkland Health & Hospital System (7.7 miles)
  • Children’s Medical Center Dallas (7.7 miles)

Parks

  • Germany Park (8.6 miles)

Frequently Asked Questions

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