1028 South Gloucester Street, Irving, TX 75062
For more information about senior living options: (844) 490-3973
Denise Fonseca is described by the family as an angel and the best caregiver they have ever had. Marcie is described as an angel who takes pride in her work, shows utmost patience, and advocates for wellbeing. The caregivers are kind, compassionate, and efficient, with care plans tailored to specific needs. Scott and Stephanie Ludwig's team is reliable, with staff who are punctual, cheerful, and hardworking. Connie is friendly, helpful, and assists with medications, meals, and daily errands; her visits are looked forward to. Olevia is helpful in answering questions and guiding clients through the process. Rosie (and Rose) has been a blessing, putting Dad at ease and delivering outstanding visits. Elizabeth is a true lifesaver, hardworking, reliable, and flexible. Justice is the best caregiver, beloved by the family, with a can-do attitude and a smiling, role-model presence. Visiting Angels provides excellent support and care for families in need.
The reviewer states that the agency does not care about clients' well-being. The reviewer claims there is not enough staff to take care of people. The reviewer notes that it is almost impossible to reach the agency and that they do not follow through with promises.This Irving-based option is best suited for families seeking a warm, residential atmosphere where seniors receive highly individualized, relationship-driven care from dedicated caregivers. The evidence from local home-care reviews shows that when a caregiver is a good match, the relationship can become the defining advantage: compassionate, patient support that extends beyond tasks to daily rhythm, companionship, and a sense of dignity. Instances of caregivers described as "angels" illustrate how a trusted helper can become a steadyhand in a senior's day. For families who value a person-first approach, and who can coordinate schedules to maintain consistent coverage, this model often delivers meaningful peace of mind.
That said, alternatives should be considered for seniors who need higher levels of medical oversight or constant, on-site supervision. In-home care can be superb for everyday activities, reminders, meal prep, and transportation, but it may not reliably guarantee 24/7 nursing presence or rapid escalation of medical needs. When care requirements include complex conditions, frequent clinical monitoring, or memory-care-specific supports, larger assisted living communities or dedicated memory-care facilities frequently offer a more predictable structure, with on-site nursing staff and integrated care teams available around the clock.
The strongest arguments in favor of this home-care approach rest on caregiver quality and customized care plans. Reviews consistently highlight caregivers who are punctual, cheerful, and capable of delivering tailored support - help with medications, ADLs, light housekeeping, and meaningful engagement. The most compelling success stories involve long-standing relationships between caregivers and families, with staff who adapt to evolving routines and preferences. This level of continuity can reduce anxiety for both seniors and their families, creating a sense of regularity and trust that is hard to replicate in more institutional settings.
Equally important are the management dynamics that backfill the caregiving team. When a trusted agency demonstrates solid coordination - matching caregivers to personality and needs, maintaining open lines of communication, and showing flexibility in scheduling - care delivery becomes cohesive rather than episodic. Positive testimonials frequently name specific leaders who orchestrate placements and problem-solve with families. Those same leaders can help keep a household on track during transitions, and their involvement often translates into clearer expectations, fewer missed visits, and quicker resolutions when issues arise.
However, the presence of a stark negative review cannot be ignored. A lone, strongly negative account alleging neglect of follow-through and staffing gaps serves as a sobering reminder of what can go wrong. While such experiences appear to be outliers relative to the overall pattern of praise, they highlight real risk: if caregiver coverage slips or communication falters, the stability families rely on can quickly fray. This reality underscores the necessity of proactive risk management - demand written care plans, insist on backup caregiver options, confirm coverage for vacations or illness, and obtain direct confirmation of how emergencies are handled.
In choosing Mature Hands II or a comparable home-based option, families should approach with clear decision criteria. Best fits emerge when expectations are aligned with the practical realities of in-home care: high-quality, relationship-centered caregivers; reliable scheduling and backup coverage; and responsive management. Prospective residents should request a detailed care plan, ask to meet potential caregivers, and arrange a short-term trial to observe the cadence of visits and the ease of communication. If those elements are solid, in-home care can offer superior comfort, personalized attention, and a nurturing environment that larger facilities sometimes struggle to match.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas-Fort Worth International (5 miles away) Dallas Love (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mature Hands II Assisted Living Home in Irving, TX is a welcoming and comfortable board and care home offering a range of care services to seniors. Our fully furnished facility provides a homely environment for our residents, complete with a dining room where nutritious meals are served daily.
At Mature Hands II, we prioritize the well-being of our residents by offering an array of amenities and care services. Housekeeping services ensure that our residents live in a clean and well-maintained space. Move-in coordination is also provided to make the transitioning process seamless for new residents.
Our outdoor space is perfect for leisurely walks or enjoying some fresh air surrounded by beautiful gardens. For convenience, telephone services and Wi-Fi/high-speed internet are readily available to keep our residents connected with their loved ones.
We understand the importance of comprehensive care, which is why our dedicated staff provides assistance with activities of daily living, bathing, dressing, and transfers. Our team also coordinates with healthcare providers to ensure that proper medical attention is given to each resident. Medication management is handled efficiently, along with diabetes diet adherence and special dietary restrictions.
Transportation arrangement options are available both for medical purposes and doctor's appointments. Our community boasts easy accessibility to nearby cafes, pharmacies, restaurants, physicians, and transportation services.
Additionally, we believe in promoting an active lifestyle amongst our residents. Scheduled daily activities are designed to cater to their interests and hobbies.
At Mature Hands II Assisted Living Home in Irving, TX, we strive to create a nurturing environment where seniors can thrive comfortably while receiving the personalized care they deserve.
Mature Hands II Assisted Living Home is located at 1028 South Gloucester Street, Irving, TX 75062 in Dallas County, Texas
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