Mature Hands II Assisted Living Home in Irving, TX

Information last verified:

1028 South Gloucester Street, Irving, TX 75062

For more information about senior living options: (844) 490-3973

4.8 from 17 reviews
5 stars
16
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Overall Review of Mature Hands II Assisted Living Home

Pros

  • pro Dora and Kay are kind, caring caregivers who have been a big help.
  • pro The Visiting Angels group is excellent; they are top notch with standards above the rest, and the caregivers truly care.
  • pro Cathy Sutterfield became her go-to Angel and has been like family—a great companion.
  • pro Denise Fonseca is an exceptional caregiver; she takes amazing care of her mom and forms a loving, angelic relationship.
  • pro Marcie at Visiting Angels is truly an angel, with utmost patience and outstanding communication and advocacy for wellbeing.
  • pro The caregivers are kind, compassionate and efficient, with ADLs performed under a tailored care plan.
  • pro Elizabeth is a true lifesaver; hardworking, reliable, and flexible.
  • pro Justice is the best caregiver; she has a can-do attitude, a warm smile, and becomes part of the family.

Cons

  • pro The agency is awful.
  • pro They do not care about clients' well-being.
  • pro They do not have enough staff to take care of people.
  • pro They are almost impossible to reach and do not follow through on promises.

Review

Mature Hands II Assisted Living Home in Irving is a strong fit for seniors who want a small, home‑like setting where caregiving is intimate, consistent, and personally attentive. This community works best for residents who need practical daily support, help with activities of daily living, meal preparation, light housekeeping, and dependable companionship, delivered by a stable, hands‑on care team rather than a large, impersonal operations hub. Families seeking continuity and a relationship where caregivers become familiar faces tend to see the most value here. The emphasis on individualized attention and a warm, less institutional atmosphere makes it a compelling choice for those who prize comfort, routine, and the feeling of being cared for as a member of a small, thoughtful community.

Those weighing alternatives should know who may want to consider other options. For seniors who require robust medical oversight, a formal activity calendar with wide‑ranging programming, or guaranteed, scalable staffing across shifts, a larger assisted living facility or a national home‑care agency with deeper administrative infrastructure may deliver more predictability and breadth of services. Some families may prioritize systems, back‑office responsiveness, and consistent coverage over the deeply personal caregiver bonds that come with a smaller operation. In such cases, the trade‑off is clear: the warmth and continuity of a caregiver‑driven setting versus the breadth and formal structure of bigger organizations.

The strongest positives here are the caregivers themselves and the trust they build. When staff are kind, patient, and capable, daily care becomes far more than ticking boxes; it translates into reliable mornings, peaceful evenings, and steady cognitive engagement through companionship and activity. The anecdotes about Dora and Kay point to a level of attentiveness that eases family members’ load and helps residents feel seen, respected, and protected. Likewise, praise for other caregivers who “go beyond” expectations, whether through thoughtful routines, neat housekeeping, or adept meal preparation, illustrates a model where personalized care plans actually translate into real, measurable improvements in daily living. In a setting that prizes small‑scale intimacy, these relationships can counterbalance the absence of a broad programmatic menu.

That said, the potential downsides cannot be dismissed. The strongest warning from the broader review landscape is the risk attached to a smaller operation: staffing variability and gaps in coverage can undermine consistency if back‑up plans aren’t robust. A clearly articulated, well‑managed care model matters here, because when a caregiver is unavailable or when communication channels falter, the benefits of a caregiver‑led approach can be undermined. The one clearly negative review serves as a cautionary datum: without steady staffing and reliable follow‑through, expectations must be carefully calibrated. The favorable experiences described in many reviews suggest that when Mature Hands II sustains a stable team and proactive management, the positive effects of personalized care far outweigh the risks, but this balance hinges on solid administrative support and dependable coverage.

Practical diligence will determine how well Mature Hands II meets the target resident’s needs. Prospective families should ask about caregiver tenure, turnover, and back‑up coverage; request a representative care plan that demonstrates how daily routines are tailored and adjusted; review the process for updating goals as needs shift; and meet the caregivers who would be involved, not just the administrator. Inquire about scheduling norms, responsiveness to urgent requests, and the mechanism for escalating concerns. Clarify costs, what is included in the base rate, and how any changes are communicated. Finally, obtain references from current or recent residents’ families and confirm alignment with medical needs, including coordination with outside clinicians or therapists when applicable.

In decision terms, Mature Hands II earns strong marks for those who value a warm, intimate, caregiver‑driven environment in Irving. The care model’s success hinges on stable staffing, consistent leadership, and quick, clear communication about any scheduling or care‑plan changes. When these elements align, the emotional and practical benefits, reliable companionship, daily assistance, and a homelike ambiance, often produce a better, less stressful experience for both residents and their families than more impersonal alternatives. For families prioritizing scale, formal programming, and guaranteed coverage across shifts, however, it is prudent to compare larger communities or agencies with more robust administrative back‑stops.

Bottom line: Mature Hands II is a solid, well‑regarded option for seniors who want a tightly knit, person‑centered living arrangement in Irving, where caregivers are praised for compassion, reliability, and genuine connection. The main caveat is ensuring ongoing staffing stability and dependable administrative support; without those, the risk of inconsistency increases. If the goal is a home‑like, relationship‑driven setting with meaningful daily help, this community often stands out as a clear, practical choice. If, instead, the emphasis is on breadth of services, formal programming, and predictability of coverage, it is wise to explore additional options and verify that the chosen setting can meet those expectations with the same steadiness that defines the caregiving core here.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas-Fort Worth International (5 miles away) Dallas-Fort Worth International (5 miles away)
  • Dallas Love (6 miles away) Dallas Love (6 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mature Hands II Assisted Living Home in Irving, TX is a welcoming and comfortable board and care home offering a range of care services to seniors. Our fully furnished facility provides a homely environment for our residents, complete with a dining room where nutritious meals are served daily.

At Mature Hands II, we prioritize the well-being of our residents by offering an array of amenities and care services. Housekeeping services ensure that our residents live in a clean and well-maintained space. Move-in coordination is also provided to make the transitioning process seamless for new residents.

Our outdoor space is perfect for leisurely walks or enjoying some fresh air surrounded by beautiful gardens. For convenience, telephone services and Wi-Fi/high-speed internet are readily available to keep our residents connected with their loved ones.

We understand the importance of comprehensive care, which is why our dedicated staff provides assistance with activities of daily living, bathing, dressing, and transfers. Our team also coordinates with healthcare providers to ensure that proper medical attention is given to each resident. Medication management is handled efficiently, along with diabetes diet adherence and special dietary restrictions.

Transportation arrangement options are available both for medical purposes and doctor's appointments. Our community boasts easy accessibility to nearby cafes, pharmacies, restaurants, physicians, and transportation services.

Additionally, we believe in promoting an active lifestyle amongst our residents. Scheduled daily activities are designed to cater to their interests and hobbies.

At Mature Hands II Assisted Living Home in Irving, TX, we strive to create a nurturing environment where seniors can thrive comfortably while receiving the personalized care they deserve.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (3.4 miles)

Restaurants

  • McDonald's (1 miles)
  • Hugo's Invitados (1.5 miles)
  • Toyota Music Factory (1.5 miles)
  • Whataburger (1.8 miles)
  • Chick-Fil-A (1.8 miles)
  • Sonic Drive-In (2.2 miles)
  • In-N-Out Burger (2.8 miles)

Physicians

  • Starcare (1.6 miles)
  • Texas Medical Diagnostics (5.9 miles)
  • Betancourt Arlene Utsw Internal Medicine Pediatric Clinic Dallas (7.1 miles)
  • Aston Ambulatory Care Center (7.6 miles)
  • Cook Children's Pediatrics - Grapevine - William D. Tate (8.5 miles)
  • Max Health Family Medicine (8.6 miles)

Cafes

  • The Capp Bar (2.4 miles)
  • Starbucks (5.7 miles)
  • Starbucks (6.3 miles)
  • Starbucks (7.3 miles)

Transportation

  • Hertz Rent A Car (4.4 miles)
  • National Car Rental (4.4 miles)
  • Rental Car Center (4.4 miles)
  • Avis Rent A Car (4.4 miles)
  • U-Haul Moving & Storage (4.6 miles)
  • Terminal E (5.1 miles)
  • United Airlines Ticket Counter (5.2 miles)

Places of Worship

  • Gateway Church Grand Prairie Campus (6.5 miles)
  • New Life Family Church (6.8 miles)
  • Webb Chapel Church of Christ (7 miles)
  • St Monica Catholic Church (7.2 miles)
  • Cathedral of Hope (7.6 miles)

Hospitals

  • UT Southwestern Outpatient Building (7.1 miles)
  • SwiftCare (7.2 miles)
  • Parkland Health & Hospital System (7.7 miles)
  • Children’s Medical Center Dallas (7.7 miles)

Parks

  • Germany Park (8.5 miles)

Frequently Asked Questions

Where is Mature Hands II Assisted Living Home?

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