Remarkable Healthcare Of Dallas

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Remarkable Healthcare Of Dallas

3350 Bonnie View Road, Dallas, TX 75216

For more information about senior living options: (844) 490-3973

2.5 from 40 reviews
5 stars
11
4 stars
2
3 stars
3
2 stars
3
1 stars
21

Skilled Nursing Facility

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    Overall Review of Remarkable Healthcare Of Dallas

    Pros

    • pro Visitors report that the staff, nurses, dietary and activities staff are pleasant.
    • pro Church services are enjoyed, and residents wear smiles while worshiping.
    • pro RemarkableHealthCare is described as a wonderful place to bring loved ones and as a caring, loving facility.
    • pro The nurses are nice and the building is clean.
    • pro A nurse is praised for care and going above and beyond the call of duty.
    • pro The facility is considered a good place to bring a loved one.

    Cons

    • pro Staff leave residents in wet diapers for hours.
    • pro Residents' hair is left dirty between baths.
    • pro The facility is severely understaffed and workers often don't wear uniforms, making them hard to identify.
    • pro The front door is always unlocked, allowing anyone off the street to wander in.
    • pro Phone calls to the facility frequently go unanswered.
    • pro Some staff are described as drunk or high and do not care for patients.
    • pro The night shift is rude and fails to provide necessary care, sometimes serving only rice.
    • pro Security is poor, with the nurses' station often vacant and easy access to patient rooms.
    • pro Residents reportedly suffer bedsores and overall neglected care.
    • pro The building is dirty with lazy CNAs and nurses who don't consistently provide linen or supplies.
    • pro There are allegations of mistreatment, including beating residents.
    • pro Families pursue legal action or hospital placements due to care failures.

    Review

    Across a broad set of comments, RemarkableHealthCare elicits a wide range of emotions, from heartfelt praise to blistering condemnation. Several reviews describe a facility that can be a source of comfort and support, with residents and their families appreciating caring staff, meaningful activities, and spiritual services. Yet a substantial portion of the remarks paints a far grimmer picture, focusing on safety lapses, understaffing, poor hygiene, and what many call a troubling lack of accountability. Taken together, the voices present a conflicted and sometimes alarming portrait.

    Multiple reviewers report overwhelming concerns about basic care and safety. One family member writes that their brother is left in a wet diaper for hours, while another describes the patient's hair being grossly dirty despite claims that he's been bathed. Understaffing is a recurring theme; reviewers say there aren't enough aides or nurses to meet the needs of residents, and some note that aides appear to sleep in rooms rather than work. The safety of the building itself is repeatedly questioned: reviewers say the front door is often unlocked, allowing anyone off the street to enter, and the nurses' station is frequently described as vacant or unmanned. The result, according to these accounts, is a troubling sense of lax oversight and poor responsiveness when residents request help.

    Hygiene and patient dignity are repeatedly called into question. Several comments allege bedsores, soiled linens, and sopping wet diapers, sometimes in combination with long delays before staff respond to cries for help. One reviewer recounts blood on sheets and blankets and a delay in changing them, while another mentions that no one physically checks on patients for extended periods. The themes of neglect and neglectful behavior appear linked to low staffing levels and inconsistent supervision, with some reviewers explicitly accusing the facility of failing to feed residents or to address basic needs in a timely manner. The rhetoric is blunt and emotionally charged, but the underlying concern is clear: residents deserve reliable, attentive care, and many feel it's not there.

    On the administrative and behavioral side, critics describe a culture that seems overwhelmed or disorganized. Notes range from phones going unanswered and social workers being hard to locate, to claims that some staff ignore requests or treat residents with disrespect. A number of reviewers emphasize communication failures - getting through to the right person, obtaining a room number, or simply hearing back after a visit can be a struggle. There are also pointed accusations about the influence of insurance and billing practices, with warnings that patients or families may be pressured or billed aggressively. Taken together, these reports suggest a distressing mismatch between the level of care families expect and what is delivered in day-to-day operations.

    Amid the chorus of negative impressions, a few reviewers share more positive experiences, offering a counterpoint to the prevailing complaints. One caller describes a nurse who went above and beyond, helping to coordinate communication with a patient and making it possible to send greetings and talk to a loved one. Others recount pleasant interactions inside the facility during visits, praising the staff, nurses, dietary workers, and activities coordinators, as well as the recurring church services that bring comfort to residents. A couple of reviewers note the building's cleanliness and the improvement in a family member's condition, attributing some progress to attentive nurses. These anecdotes illustrate that when staff are engaged, compassionate, and present, residents can have meaningful, positive experiences.

    Despite the dip in mood in many reviews, there is a persistent refrain from some residents and families who feel the facility offers a good environment under certain circumstances. A few comments acknowledge the presence of caring staff, the availability of activities, and even moments of spiritual solace that brighten residents' days. At the same time, the strongest, most repeated messages emphasize that such experiences are not universal and can be overshadowed by chronic issues - turned corners in some shifts, but not across the board. In this complex picture, it seems that the facility's performance varies widely by shift, caregiver, and individual circumstance, with strong impressions formed by recent events and personal interactions.

    In sum, the collection of reviews presents a facility that provokes intense feelings, with safety, staffing, and hygiene concerns at the forefront of most criticisms. The negative voices describe a system that struggles with communication, supervision, and respect for residents, along with alarming claims about neglect and unsafe conditions. Interwoven with these are occasional notes of genuine warmth - particular staff members who demonstrate care, moments of effective family communication, and church-related activities that bring comfort to residents. The overall tone suggests a need for substantial improvements, stronger oversight, and consistent, compassionate care to align everyday practice with the expectations families rightly have for their loved ones.

    Features

    Housing

    • 150 resident community capacity 150 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas Love (10 miles away) Dallas Love (10 miles away)
    • Dallas-Fort Worth International (19 miles away) Dallas-Fort Worth International (19 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Remarkable Healthcare of Dallas is an exceptional assisted living community located in Dallas, TX. This community offers a wide range of amenities to ensure a comfortable and enjoyable living experience for its residents. From a beauty salon to keep residents looking their best, to cable or satellite TV for entertainment, there is something here for everyone. Community-operated transportation is provided, making it easy for residents to get around town and attend appointments. A computer center allows residents to stay connected and engaged with the digital world.

    Residents can enjoy delicious meals in the dining room with restaurant-style dining, ensuring they receive nutritious and satisfying meals daily. Housekeeping services help maintain a clean and tidy living environment while move-in coordination makes transitioning into this community stress-free. Outdoor spaces provide opportunities for fresh air and relaxation, while small library and gaming rooms offer spaces for leisure activities.

    The care services at Remarkable Healthcare of Dallas are comprehensive, with 24-hour call systems and supervision ensuring residents' safety at all times. Assistance with daily activities such as bathing, dressing, and transfers is available whenever needed. Medication management is handled by trained staff members, who also oversee special dietary restrictions like diabetes diets.

    Residents can stay active physically and mentally through various activities offered by the community. Fitness programs help maintain overall health, while planned day trips allow residents to explore their surroundings. Resident-run activities encourage social interactions among the community members, fostering a sense of belonging.

    Remarkable Healthcare of Dallas benefits from its convenient location, with several cafes, parks, pharmacies, restaurants, transportation options nearby offering easy access to essential services. Nearby places of worship and theaters allow residents to engage in cultural or spiritual pursuits as desired.

    With its extensive amenities and comprehensive care services paired with convenient nearby amenities, Remarkable Healthcare of Dallas provides an outstanding assisted living experience in Dallas, TX.

    Nearby Places of Interest

    Physicians

    • Dallas VA Medical Center Nuclear Medicine (1.7 miles)
    • Drs. Gunby, Payne, And Littrell (5.4 miles)
    • MD Kids Pediatrics (5.6 miles)
    • CareNow (6.9 miles)

    Places of Worship

    • Greater Mount Hebron Baptist Church (2.2 miles)

    Restaurants

    • Big Daddy's Fried Chicken (2.4 miles)
    • Del Sur Tacos (3 miles)
    • Taco Bell (3.1 miles)
    • La Calle Doce (3.4 miles)
    • Tejas (3.6 miles)
    • Fuel City Dallas (3.8 miles)
    • Four Corners Brewing Company (3.8 miles)

    Pharmacies

    • Redbird Pharmacy (3.3 miles)
    • CVS Pharmacy (3.4 miles)
    • Walgreens (3.9 miles)
    • CVS Pharmacy (4.5 miles)
    • CVS Pharmacy (4.6 miles)
    • Walgreens (5 miles)
    • CVS Pharmacy (5.1 miles)

    Cafes

    • Tops Cafe (3.6 miles)
    • Manhattan Project Beer Company (4.8 miles)
    • The Henry (5.2 miles)
    • Magnolias Sous Le Pont (5.5 miles)
    • Starbucks (5.6 miles)
    • Starbucks (6.3 miles)
    • Starbucks (7 miles)

    Theaters

    • Alamo Drafthouse Cedars (3.8 miles)

    Parks

    • Kidd Springs Park (4.1 miles)
    • Fair Park (4.4 miles)
    • Kiest Park (4.5 miles)
    • Kessler Parkway Trail (4.9 miles)
    • Klyde Warren Park (5.1 miles)
    • Exall Park (5.3 miles)
    • Tenison Park (6.7 miles)

    Transportation

    • Akard Station (4.6 miles)
    • Pearl/Arts District Station (4.8 miles)
    • Victory Station (5.4 miles)

    Hospitals

    • Baylor Scott & White Heart and Vascular Hospital - Dallas (4.8 miles)
    • Emergency Department (4.9 miles)
    • Jonsson Hospital (5 miles)
    • Children’s Medical Center Dallas (7.2 miles)
    • Parkland Health & Hospital System (7.3 miles)
    • Methodist Rehabilitation Hospital (7.3 miles)

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