3505 South Buckner Boulevard Bldg 3, Dallas, TX 75227
For more information about senior living options: (844) 490-3973
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The personnel were very pleasant. This facility is among the few that does not smell like urine. The weekend concierge staff are friendly and patient. Brentwood takes great care of its patients, and families are happy there. The DON and his team have been amazing in resolving client complaints. A new CNA on duty was pleasant and patient. The facility was very clean and the staff were inviting. The security and atmosphere have been wonderful, with no odors in the building. Ashley Moye is outstanding, professional, hardworking, and dedicated. The therapy department is awesome and passionate about helping patients improve. The staff are professional and courteous. The experience was very pleasant.
The staff at the gate are very rude and ignorant. They would not recommend this facility to others. The reviewer found the rooms very small and not as clean as expected, with no sheets or towels provided. The reviewer stated that the place should be shut down. The facility was described as absolutely awful, with horrible communication and rude, unprofessional staff. The night-time desk never answers the phone, making it the worst place ever.Experiences at Brentwood Nursing Center run the gamut, from bright and comforting to cautionary and troubling. A number of visitors and residents describe moments of genuine warmth: personnel who are pleasant, thoughtful, and genuinely engaged in patient care; rooms and common areas that feel clean and inviting; and a sense that staff members go the extra mile to make families feel supported. Several reviewers note that the personnel are consistently courteous, with particular praise for reception, weekend concierge staff, and front-line caregivers who take time to answer questions and assist visitors. One excited visitor even called out a specific staff member by name for going above and beyond, while others point to a culture of care that extends through therapy teams and activities staff who are invested in their residents' well-being.
Cleanliness and atmosphere emerge as a recurring positive thread. Many praise the facility for being well-kept, with particular mentions of a pleasant aroma and a generally odor-free environment inside the building. Some visitors describe Brentwood as bright, modern, and well-maintained, with comments about a building upgrade - especially in Building 2 - that improves look and feel. The security and entry process is noted as innovative by some guests, who appreciate the advanced entry system that identifies visitors based on visitation history, and who commend the weekend staff for their patience and friendliness. Instances of a calm, orderly environment contribute to impressions that Brentwood can be a comfortable place for loved ones.
Therapy, rehabilitation, and clinical caregiving are highlighted in several sections as strong points. Reviewers repeatedly commend the dedication of therapists and the overall quality of care in rehabilitation and geriatrics-focused programs. The D.O.N. and his team are praised for addressing complaints effectively, including initiating training to correct mistakes and helping patients feel more at home. Specific clinicians and social workers - such as Miss Savana - are highlighted for exemplary service, and family advocates express gratitude when the care plan succeeds in stabilizing a loved one's experience. Positive feedback also notes responsive therapy teams and proactive communication about rehabilitation progress, even when imperfect timelines or busy periods are acknowledged.
Yet, alongside these positive threads, there is a substantial and decidedly less flattering set of experiences that cannot be ignored. Several reviews describe encounters with rude or dismissive staff at the entrance gate, with complaints about attitude and poor customer service that leave a negative first impression. Communication lapses are a common theme, including reports that phone lines or voicemail are not reliably answered, and that timely responses to inquiries or updates can be inconsistent. One reviewer emphasizes the frustration of trying to reach someone and feeling that messages do not get through, while others urge that, because many residents are in and out for care, staff may be multitasking and stretched thin.
In the more troubling category, a handful of comments focus on odor, personal safety, and overall conditions that fall short of expectations. One reviewer asserts that a certain part of the facility smelled strongly of urine, while others counter with notes about areas that smelled fresh or were free of odor. These conflicting observations underscore that perceptions of cleanliness and smell can vary by wing, shift, or even time of day. A particularly stark cautionary account details a frightening episode: a resident with a catheter bag becoming dangerously full, delays in pain management and assistance, and a physician-ordered evacuation to a hospital after it became unbearable. The narrative describes missed med calls, unattended call lights, and unsanitary handling of waste, culminating in an ambulance transfer and a grave warning about the facility's safety standards.
Family members also flag operational inconsistencies that create doubt about reliability and responsiveness. Several reviews warn that urgent communication channels can feel unreliable, with repeated references to unanswered calls and unreturned messages. A few critics reserve judgment by noting brighter days in which staff were attentive and patient care was clearly evident, but the possibility of other shifts or times when care did not meet expectations remains a recurring motif. There are also cautions about valuables and belongings, with some reviewers advising vigilance about missing items and the care with which personal property is tracked and safeguarded.
Despite the spectrum of opinions, many reviewers conclude with hopes and a balanced view: Brentwood can be a place of strong care and compassionate staff, especially when the team is aligned, responsive, and well-supported by administration. Praise for individual caregivers, therapy teams, and activities staff - who help residents stay engaged and feel valued - emerges repeatedly. Visitors mention feeling reassured after positive interactions, noting how clean rooms, respectful communication, and genuine concern for residents' comfort contribute to a favorable experience. The best course for families, several reviews imply, is to visit with a critical eye: observe how staff communicate during busy times, assess the state of the living spaces, and have candid conversations about expectations, safety, and what specific departments or shifts can deliver on care plans.
In sum, Brentwood Nursing Center presents a complex portrait. For many families, the facility offers a reassuring blend of compassionate staff, cleanliness, and dedicated rehabilitation services that help residents feel secure and cared for. For others, unresolved issues around gate interactions, timely communication, odor management, and occasional lapses in urgent care expose gaps that would merit further attention from leadership and staff. The overall impression is one of a facility capable of excellent moments and solid caregiving, tempered by real concerns that require ongoing attention to ensure every resident receives reliable, dignified, and responsive care every day.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (11 miles away) Dallas-Fort Worth International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brentwood Place Two is an assisted living community located in Dallas, TX. Our community offers a wide range of amenities to ensure that our residents have everything they need for a comfortable and enjoyable lifestyle.
Residents can take advantage of our on-site beauty salon to help them always look their best. They can also enjoy cable or satellite TV in the privacy of their own rooms. We provide community-operated transportation for easy access to nearby destinations and appointments.
For those who enjoy staying connected, we have a computer center and Wi-Fi/high-speed internet throughout the community. Our dining room offers restaurant-style dining with delicious meals prepared by our experienced staff. Private bathrooms ensure privacy and convenience for our residents.
We understand the importance of staying active and engaged, which is why we offer a variety of amenities to cater to different interests. Our fitness room encourages physical activity, while our gaming room provides entertainment options. Residents can also relax in our beautiful garden or spend time in our small library.
Our care services are designed to meet the individual needs of each resident. We provide 24-hour call system and supervision for peace of mind. Assistance with daily activities such as bathing, dressing, and transfers is available as needed. Medication management ensures that residents receive their medications on time.
We also offer specialized care services such as diabetes diet and mental wellness programs. Our staff is trained to accommodate special dietary restrictions and preferences. Transportation arrangements can be made for non-medical purposes as well as for doctor's appointments.
In addition to these amenities, we offer a range of activities to keep residents entertained and socialized. These include concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Our location is conveniently surrounded by various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals.
At Brentwood Place Two, we strive to create a warm and welcoming environment where seniors can thrive and enjoy their golden years with ease and comfort.
Brentwood Place Two is located at 3505 South Buckner Boulevard Bldg 3, Dallas, TX 75227 in Dallas County, Texas
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