Brentwood Place Three

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  • Interior

    A modern and spacious waiting area in a medical facility, featuring a reception desk and ample natural light.

  • Decor

    A cozy bedroom setup featuring a bed with colorful blankets and decorative elements.

  • Building

    A small brick building with an adjacent parking lot and trees on an overcast day.

  • Architecture

    A wide view of a hospital hallway with multiple doors and bright lighting.

  • Bedroom

    A cozy bedroom setup featuring a television and various items on the bed.

  • Dining

    A spacious and modern dining area with neatly arranged tables and chairs, illuminated by natural light.

  • Landscaping

    A modern outdoor patio area with vibrant green grass and clear blue skies.

  • Exercise Equipment

    An elderly woman lifting dumbbells, showcasing an active and healthy lifestyle.

  • Lounge

    A fun gathering with friends in a cozy lounge area.

  • Fitness

    Two individuals engaging in a fitness activity indoors, demonstrating teamwork and support.

  • Rehabilitation

    A spacious rehabilitation therapy room equipped with exercise equipment, designed for patient recovery and physical therapy.

  • Physical Therapy

    A therapist assists a patient during a physical therapy session in a rehabilitation center.

  • Wheelchair

    A heartwarming moment featuring a friendly dog visiting a patient in a hospital, accompanied by two supportive individuals.

Brentwood Place Three

3505 South Buckner Boulevard Bldg 4, Dallas, TX 75227

For more information about senior living options: (844) 490-3973

4.3 from 100 reviews
5 stars
74
4 stars
11
3 stars
1
2 stars
2
1 stars
12

Skilled Nursing Facility

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    Overall Review of Brentwood Place Three

    Pros

    • pro The personnel was very pleasant.
    • pro The weekend concierge staff are very friendly and patient!
    • pro The D.O.N and his team has been amazing in resolving client complaints.
    • pro All of the staff were professional and courteous.
    • pro New CNA on duty for room 109 around 1pm Sunday September 7th. She was pleasant and had patience with the client.
    • pro Shoutout to the incredible woman who keeps the outdoor space spotless! Her dedication and hard work in maintaining a clean and welcoming space.
    • pro Clean and quiet place. Very friendly staff!
    • pro Ashley Moye is outstanding, professional, hardworking, and truly dedicated.
    • pro Staff members are respectful and take good care of the residents. Therapy department is awesome, passionate about their job and intentional about getting the patients to improve in function!
    • pro Staff is very friendly and helpful from the Gaye staff to the medical staff.
    • pro Great customer service!
    • pro Great staff!!! Building smells fresh and residents are happy.
    • pro The staff seem to have been doing very well today and they take care of the patients very well.

    Cons

    • pro The gate staff were rude and ignorant, showing bad customer service.
    • pro The facility reeked with a nauseating urine-like smell, indicating poor odor control.
    • pro The night-time desk never answers the phone, reflecting poor communication.
    • pro The rooms were very small and not clean, with no sheets or towels provided.
    • pro There were delays in pain medication and call lights were ignored, including a catheter bag mishandled by staff.
    • pro The care given was not proper or professional, and the place was described as not trustworthy in emergencies.

    Review

    Across a broad set of visits and experiences, Brentwood emerges as a place that can feel very comforting and well-run to some people, while leaving others frustrated or disheartened. Several reviewers praise the atmosphere, the cleanliness, and the general warmth of the staff. One reviewer notes that the personnel were "very pleasant," and another highlights Brentwood as one of the few facilities they've visited that did not smell like urine, a point that stands out in a field where odor can be a major concern. The sentiment here is that the environment can be welcoming and respectful, with clean spaces and a sense that residents are cared for.

    There is also a vein of praise for how the facility handles visits, entry, and interactions with residents. Several accounts commend the weekend concierge staff for being friendly and patient, and many reviewers appreciate the advanced entry system that identifies visitors based on visitation history. The care team and administration receive specific commendations in several notes: the Director of Nursing and his team have been described as responsive in addressing complaints, and there are thanks directed at a social worker (Miss Savana) and team members for going above and beyond. Ashley Moye is singled out as outstanding, described as an professional who goes the extra mile to ensure families feel supported and that processes go smoothly from start to finish. Therapy and social-work staff are often highlighted as being passionate, capable, and focused on improving patient function and comfort.

    At the same time, not all feedback aligns with those positive impressions. A recurring concern is inconsistent communication and responsiveness: "you may not always get an immediate response," with reviewers reminding that staff are multitasking and caring for many patients around the clock. There are also notes about poor customer service at times, including a strong complaint that some gate staff can be rude or unhelpful, and that getting through to staff by phone can be challenging. Several reviews emphasize the need for better consistency in answering calls, returning messages, and following up on questions or problems. Some reviewers contrast this with other facilities, where the experience felt smoother, indicating that Brentwood's strengths in care do not always translate into flawless communication.

    Cleanliness and facility upkeep receive mixed signals. There are remarks about a lack of odors inside the building, a sense of secure and well-kept space, and positive observations about improvements in some wings (for example, "Bldg 2 was nice n clean, and none smelling with bad odors" and mentions of upgrades to look decent). Other reviews describe rooms as small and not as clean as expected, with missing sheets, towels, and basic supplies for the patient, requiring family members to step in to supply essentials. A few reviewers find the environment to be pleasant and well-maintained, while others report smells, odors, or a lack of consistent cleanliness that colors their overall impression.

    The patient-care experience itself is a mixed bag. Several entries commend the quality and dedication of staff in helping residents recover and remain comfortable, with notes about therapy teams being effective and caregivers taking the time to listen and respond. There are heartfelt expressions of gratitude toward the staff and clinicians who have helped loved ones feel supported, including remarks about building a culture of care and concern that resonates with families. On the other end, some accounts reveal serious concerns, including a dramatic incident where a relative describes delays in pain management, a lack of timely nursing response, and an inappropriate handling of a catheter bag that culminated in a 911 call and transfer to the hospital. This account underscores the stakes involved in staffing, responsiveness, and basic patient care, and it stands in tension with the more uniformly positive feedback found in other reviews.

    Personal experiences vary widely in tone and emphasis. Some notes emphasize a welcoming, respectful atmosphere, with statements such as "Everyone was so nice," "the facility was very clean," and "the staff were inviting." Others provide a cautionary voice, urging potential visitors to weigh the inconsistencies in responsiveness and the occasional gaps in basic care. There are even expressions of strong dissatisfaction: one reviewer labeled the place as not advisable and indicated a willingness to avoid it for future care, citing negative experiences with communication and overall care. The same set of reviews also contains praise for staff who demonstrate genuine concern and for moments when residents appear well cared for and engaged in meaningful activities.

    Taken together, the collection of feedback suggests a facility that can deliver high-quality care and a reassuring, clean environment when the care team is aligned and responsive. The strongest themes point to attentive, compassionate caregivers, dedicated therapy staff, and a caregiving culture that can make families feel that their loved ones are in good hands. Yet there are clear, recurring cautions about inconsistent communication, occasional gaps in basic daily care, and, in the most troubling instance, a serious lapse in timely medical attention. Prospective families and visitors may reasonably expect Brentwood to be a place of strong care and a pleasant environment, but they should also prepare for potential challenges in coordination, responsiveness, and ensuring that every patient's immediate needs are met promptly.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas Love (11 miles away) Dallas Love (11 miles away)
    • Dallas-Fort Worth International (22 miles away) Dallas-Fort Worth International (22 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Brentwood Place Three in Dallas, TX is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    The community features a beauty salon where residents can get their hair styled and pampered. They also have access to cable or satellite TV for entertainment purposes. In addition, there is community-operated transportation available for residents who need assistance getting around.

    For those who enjoy technology, Brentwood Place Three provides a computer center with internet access. Dining options are plentiful with a spacious dining room offering restaurant-style meals for residents to enjoy. There is also a kitchenette available for those who prefer to prepare their own meals.

    To encourage an active lifestyle, the community offers a fitness room where residents can engage in exercise routines and stay physically fit. For leisure activities, residents can take advantage of the gaming room, small library, and outdoor spaces such as gardens.

    Housekeeping services are provided to ensure that each resident's living space remains clean and comfortable. Move-in coordination is also available to assist new residents during the transition process.

    In terms of care services, Brentwood Place Three has a 24-hour call system in place to provide immediate assistance if needed. Trained staff members are on hand 24/7 to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on schedule.

    The community also offers specialized care for individuals with diabetes through appropriate meal planning and diet management. Mental wellness programs are in place to promote emotional well-being among residents. Special dietary restrictions can be accommodated upon request.

    Transportation arrangements are made for non-medical purposes as well as for doctors' appointments.

    Residents at Brentwood Place Three can take advantage of various activities planned throughout the day such as fitness programs, day trips, and resident-run activities. A concierge service is available to cater to the individual needs and preferences of residents.

    The community is conveniently located with nearby amenities including cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals. This provides easy access to additional services and entertainment options for residents.

    Overall, Brentwood Place Three offers a comprehensive range of amenities and care services in a comfortable and supportive environment, making it an ideal choice for individuals seeking assisted living in Dallas, TX.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (1.2 miles)
    • Walmart Pharmacy (1.9 miles)
    • CVS Pharmacy (2 miles)
    • CVS Pharmacy (2.3 miles)
    • Walgreens (3 miles)
    • Walgreens (3.2 miles)
    • CVS Pharmacy (3.2 miles)

    Physicians

    • John West Low Cost Immunization Clinic (2.7 miles)
    • Touchstone Imaging Mesquite (3.4 miles)
    • Texas Digestive Disease Consultants: Mesquite (4.8 miles)
    • Pediatric Clinic (4.9 miles)
    • Eye 2 Eye Vision (5.3 miles)
    • Women's Health Alliance (5.5 miles)
    • Drs. Gunby, Payne, And Littrell (5.8 miles)

    Restaurants

    • Tortilleria La Nueva Puntada (2.9 miles)
    • McDonald's (3.1 miles)
    • Mesquite Championship Rodeo (3.3 miles)
    • Cheddar's Scratch Kitchen (3.5 miles)
    • McDonald's (4 miles)
    • White Rock Alehouse An (4.2 miles)
    • McDonald's (4.3 miles)

    Theaters

    • AMC DINE-IN Mesquite 3 (3.6 miles)
    • Alamo Drafthouse Cedars (6.8 miles)

    Parks

    • Tenison Park (3.8 miles)
    • Fair Park (4.7 miles)
    • Tietze Park (6 miles)
    • Exall Park (6.2 miles)
    • Lochwood Park (6.2 miles)
    • Klyde Warren Park (7.1 miles)

    Cafes

    • Starbucks (4.6 miles)
    • Urban Vines Wine Bistro (4.6 miles)
    • Starbucks (6.7 miles)
    • Starbucks (7.2 miles)
    • The Henry (7.3 miles)

    Hospitals

    • Baylor Scott & White Medical Center (4.8 miles)
    • Emergency Department (5.8 miles)
    • Jonsson Hospital (5.9 miles)
    • Baylor Scott & White Heart and Vascular Hospital - Dallas (5.9 miles)

    Places of Worship

    • Redeemer Bible Church (6 miles)
    • Ridge Pointe Fellowship (6 miles)

    Transportation

    • Pearl/Arts District Station (6.6 miles)
    • Akard Station (6.9 miles)

    Frequently Asked Questions

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