Brentwood Place Three in Dallas, TX
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3505 South Buckner Boulevard Bldg 4, Dallas, TX 75227
For more information about senior living options: (844) 490-3973
The weekend concierge staff are very friendly and patient. Brentwood takes great care of its patients, and loved ones are happy there. The DON and his team have been amazing at resolving client complaints. The staff are professional, courteous, and go above and beyond to care for residents. The facility is clean, well-maintained, and welcoming. Ashley Moye is outstanding, professional, and dedicated. The therapy department is awesome and staff are passionate about helping patients improve. The security at the gates and the overall atmosphere create a welcoming environment. Families describe Brentwood as a big, caring family where residents feel safe and engaged. The facility is noted for a pleasant environment with no odors and attentive staff.
The gate staff are rude and ignorant, with bad customer service. A patient was neglected and treated poorly, with the call light and pain medications not addressed for hours. The night-time desk never answers the phone. The facility has a nauseating smell and poor overall cleanliness. Some staff appear to waste time and even fall asleep instead of helping residents. The facility should be shut down due to serious safety and care concerns. Records were missing and discharge dates could not be provided. The on-site doctor is never present and has no verifiable credentials. Rooms are small, not as clean as expected, and lack basic supplies like sheets and towels.Brentwood Place Three in Dallas is best suited for families seeking a rehabilitation-to-long-term-care environment where a warm, people-centered culture can shine through when the right leaders and frontline staff are on duty. The community works best for seniors who respond well to hands-on therapy, social programming, and staff who treat residents like individuals rather than tasks. When the leadership and front-line team align, residents appear engaged, meals and routines feel orderly, and visitors leave with the sense that the person they love is being cared for with genuine attention.
Those who may want to consider alternatives are families prioritizing consistently flawless responsiveness and 24/7 reliability. Several reviews flag inconsistent communication, calls not answered, and gaps in day-to-day responsiveness - issues that can be stressful when urgent questions or changes in care arise. For families with high sensitivity to odors, discharge logistics, or record-keeping transparency, the mixed experiences reported by some also suggest the need for closer, ongoing oversight. In short, this community rewards advocacy and persistent follow-through; those seeking a no-surprises, ultra- tight operation may want to compare other options more thoroughly.
The strongest positives here are substantive: compassionate, patient frontline staff; a clean, well-maintained feel with pleasant smells and a welcoming atmosphere; efficient entry and visitation systems; and robust therapy and rehabilitation programs. Multiple reviewers praise the D.O.N. and restoration of trust after complaints, the dedication of social work and therapy teams, and the consistently courteous demeanor of many caregivers. In building-specific anecdotes, Building 4 has shown notable improvements under new leadership, with residents and families citing renewed cleanliness, staff politeness, and a home-like vibe. When therapy is actively engaged and staff demonstrate reliability in daily care, Brentwood Place Three delivers tangible progress and meaningful progress toward recovery and daily living goals.
Yet the downsides are real and cannot be dismissed. A subset of reviews highlights rude or inattentive gate staff and inconsistent communication up the chain, which undermines confidence even when direct care is solid. Some families recount long delays in pain management, unanswered call lights, or limited access to discharge information and medical records, sometimes with conflicting or missing numbers. Room sizes and certain areas of the facility have felt cramped or not up to expectations, and a few families express fear about what happened during night shifts or weekends when staffing and supervisory presence waned. Reports of odors in certain areas, instances of neglect or poor care, and concerns about record-keeping and safety further complicate the impression, reminding that experiences vary markedly by building and shift.
From a practical decision-making standpoint, prospective families should plan a thorough, building-specific due diligence visit. Speak with the administrator about staffing ratios, call-bell response times, and how therapy schedules are coordinated with daily living. Request candid anecdotes from current residents and families about weekends and evenings, and review any recent quality-improvement or corrective-action plans. Inspect the living spaces, ask about odor control, and verify the availability of needed supplies (sheets, towels, personal items) to avoid improvisation by families. Most importantly, verify which Brentwood building the loved one would inhabit, and assess whether that specific unit has demonstrated consistent reliability in care delivery and communication.
Bottom line: Brentwood Place Three offers a credible, care-focused option for seniors needing rehab and ongoing assistance, with a track record of caring staff, solid therapy programs, and a generally clean, inviting environment. The strength of the care team and the visible improvements in certain buildings provide real value that can offset many everyday challenges. However, the facility is not uniformly consistent across all shifts and buildings, with reported gaps in communication, responsiveness, and some safety concerns that require vigilant oversight. For families who can stay engaged, demand accountability, and closely monitor the care plan, Brentwood Place Three can be a strong fit. For those who require near-flawless execution and instantaneous communication as non-negotiables, exploring alternatives - especially within the Brentwood system's other buildings or comparable providers - will be prudent.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (11 miles away) Dallas-Fort Worth International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brentwood Place Three in Dallas, TX is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can get their hair styled and pampered. They also have access to cable or satellite TV for entertainment purposes. In addition, there is community-operated transportation available for residents who need assistance getting around.
For those who enjoy technology, Brentwood Place Three provides a computer center with internet access. Dining options are plentiful with a spacious dining room offering restaurant-style meals for residents to enjoy. There is also a kitchenette available for those who prefer to prepare their own meals.
To encourage an active lifestyle, the community offers a fitness room where residents can engage in exercise routines and stay physically fit. For leisure activities, residents can take advantage of the gaming room, small library, and outdoor spaces such as gardens.
Housekeeping services are provided to ensure that each resident's living space remains clean and comfortable. Move-in coordination is also available to assist new residents during the transition process.
In terms of care services, Brentwood Place Three has a 24-hour call system in place to provide immediate assistance if needed. Trained staff members are on hand 24/7 to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on schedule.
The community also offers specialized care for individuals with diabetes through appropriate meal planning and diet management. Mental wellness programs are in place to promote emotional well-being among residents. Special dietary restrictions can be accommodated upon request.
Transportation arrangements are made for non-medical purposes as well as for doctors' appointments.
Residents at Brentwood Place Three can take advantage of various activities planned throughout the day such as fitness programs, day trips, and resident-run activities. A concierge service is available to cater to the individual needs and preferences of residents.
The community is conveniently located with nearby amenities including cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals. This provides easy access to additional services and entertainment options for residents.
Overall, Brentwood Place Three offers a comprehensive range of amenities and care services in a comfortable and supportive environment, making it an ideal choice for individuals seeking assisted living in Dallas, TX.
Brentwood Place Three is located at 3505 South Buckner Boulevard Bldg 4, Dallas, TX 75227 in Dallas County, Texas
Brentwood Place Three on seniors.fyi includes 13 photos including images showing interior, bedroom, exercise, exercise equipment, fitness, rehabilitation, decor, building, and more.
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Interior
Decor
Building
Architecture
Bedroom
Dining
Landscaping
Exercise Equipment
Lounge
Fitness
Rehabilitation
Physical Therapy
Wheelchair
