1537 Sutter, Dallas, TX 75216
For more information about senior living options: (844) 490-3973
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The staff are great and know how to work with difficult elderly, showing care and understanding; they are life saviors. The care and loving staff make the facility feel like a home away from home. The staff are fun, caring, and dedicated, creating a lively and upbeat environment. Visitors report that the staff are in good spirits, often singing and laughing. The nursing care is great. The building is clean and the staff are welcoming and kind, with excellent hospitality. The staff are praised for their passion. The place has been cleaned up and the staff are friendly and upbeat.
The facility is described as smelling strongly of urine and feces upon entry. The floors, sign-in area, and walls are said to be dirty and unsanitary. Roaches (and other pests) are reported to be present in the building. Staff, including nurses and front-desk personnel, are described as rude and unhelpful. Residents are allegedly left lying in their own waste and bodily fluids for long periods. Call lights are said to go unanswered for extended times, sometimes up to an hour and a half. Medications are not administered on schedule or as prescribed. Food is sometimes served that residents with dietary restrictions cannot eat, and meals can be cold or unappetizing. The facility is described as filthy, unorganized, with leaks, and with areas shut down for maintenance. Management and administration are portrayed as unprofessional or frequently absent, with some urging that the facility be shut down.A flood of reviews paints a troubling picture of this nursing facility in the South Dallas area, with many commenters sharing experiences that range from alarming to devastating. The common thread across these posts is a severe concern about cleanliness, safety, and the overall quality of care. Reviewers repeatedly describe entering the building to overpowering odors of urine and feces, with crude depictions of dirty floors, walls, and unsanitary conditions. Several accounts note that areas like hallways and patient rooms feel neglected, and some even point to structural issues such as open vent hoods and leaks that have left parts of the building temporarily unusable. In short, the initial impression for many visitors is one of a facility that is not maintaining basic sanitary standards.
Care and responsiveness are among the most consistently criticized aspects. A number of reviews allege that staff are rude or indifferent, and that front desk personnel fail to provide timely assistance. The most alarming claims involve call lights going unanswered for extended periods - sometimes 30 minutes to an hour and a half or longer - and aides who reportedly refuse to assist residents, leaving them to cope with ongoing needs well into the next shift. There are references to residents being left in their own waste or vomit for extended times, and one account describes a staff member explicitly saying she wouldn't clean the patient at all until a later shift arrived. Taken together, these anecdotes portray a pattern of neglect and a workforce that many reviewers feel is unprepared or unwilling to meet basic caregiving responsibilities.
Medical management and dietary protections are another sore spot. Several reviewers allege that medications are not administered on schedule, which can have serious consequences for vulnerable residents. There are also complaints about food being served that ignores dietary restrictions, with specific complaints of unsuitable meals being provided despite prior instructions. Phrases like "they serve foods I can't eat," coupled with claims that residents are left to cope with meals that are not appropriate for their needs, indicate a broader concern about respect for residents' medical and nutritional requirements. Some comments describe an overall sense of disregard for the well-being of residents in routine daily tasks, extending beyond meals to general attentive care.
Pest problems and building conditions consistently appear in multiple posts. The facility is described as roach-infested, with some reviewers even labeling it a "roach motel." The presence of rats and other vermin is cited as part of the broader sense of neglect and unsanitary conditions. Reviewers also report physical deterioration: leaking hallways, blocked or shut-down sections of the building, dirty floors near beds, and a sense that basic housekeeping is severely lacking. Some reviews go further to suggest that the physical environment is so poor that it would not be acceptable for even a pet, reinforcing the perception that the facility's upkeep is well below standard.
Structural concerns about management and accountability emerge in several accounts. Critics describe unprofessional administration and question the transparency and dedication of leadership, with some referring to the administrator merely as someone who holds the title rather than actively providing oversight. The therapy or rehabilitation programs are labeled a joke by some, and there is a recurring sense that the facility is not aligned with what is represented in promotional materials or images. A few reviewers claim the institution has a history of being unsafe or inadequately supervised, with references to "ex-cons" living there and to state authorities being needed to intervene. In essence, the negative feedback casts doubt on both the day-to-day operations and long-term governance of the facility.
Amid the heavy stream of criticism, a minority of reviews offer contrasting experiences that some readers might find encouraging. A handful of commenters describe visits where the staff appeared "fun, caring, and dedicated," and where the environment felt welcoming and like a home away from home. These posts speak of friendly employees, a lively atmosphere, and a cleaner, more organized building after efforts to address prior concerns. The sentiment from these testimonies is that improvements are possible and that, for some residents, the care experience can be positive when the staff are engaged, the facility is clean, and the environment is upbeat.
Taken together, the reviews present a complex picture that leans heavily toward negative experiences, with occasional notes of improvement and positive interactions. The most consistently alarming themes center on sanitation failures, pest infestations, unsafe or neglectful care practices, and a perceived lack of effective management. Potential families and residents are left with a strong caution: verify current conditions, seek up-to-date inspections, and consider touring the facility and speaking with current residents and staff before making any decisions. If the concerns raised by these reviews reflect ongoing patterns, they underscore the importance of reporting issues to state authorities and advocates to ensure that residents receive the dignity and care they deserve.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (10 miles away) Dallas-Fort Worth International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wilson Assisted Living in Dallas, TX offers exceptional board and care home services to seniors looking for a comfortable and safe living environment. Our community provides a range of amenities to enhance residents' quality of life.
Our dining room ensures that residents enjoy delicious meals in a pleasant setting, while our fully furnished accommodations create a cozy and inviting atmosphere. The beautiful garden allows residents to relax and enjoy the outdoors, and our housekeeping services ensure that their living spaces are always clean and tidy.
At Wilson Assisted Living, we understand the stress of moving, which is why our team assists with move-in coordination, making the transition as smooth as possible. Residents can also take advantage of our outdoor space to engage in leisure activities or socialize with fellow residents. They can stay connected with family and friends through telephone service and Wi-Fi/high-speed internet access.
We prioritize the well-being of our residents by offering comprehensive care services. Trained staff provide assistance with activities of daily living, including bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive proper medical attention when needed. For those with specific dietary needs, we offer diabetes diets and handle special dietary restrictions. Our dedicated team takes care of meal preparation and service as well as medication management.
Transportation can be arranged for medical appointments, ensuring that residents have easy access to necessary healthcare services. Additionally, scheduled daily activities keep residents engaged and entertained within the community.
Convenience is at your fingertips at Wilson Assisted Living. There are two cafes nearby for social outings or casual meetups with friends. Three parks provide opportunities for outdoor recreation or peaceful walks in nature. With 11 pharmacies nearby, obtaining medications is hassle-free. Two physicians are conveniently located within close proximity for regular check-ups or immediate medical attention if required. Residents have a variety of dining options with 15 restaurants nearby to satisfy their culinary cravings. Transportation options are available should they need to commute anywhere. There is also a place of worship nearby for spiritual support and one theater for entertainment purposes.
At Wilson Assisted Living, we strive to provide a nurturing and supportive community where residents can thrive.
Wilson Assistant Living is located at 1537 Sutter, Dallas, TX 75216 in Dallas County, Texas
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
