Wilson Assistant Living in Dallas, TX

1537 Sutter, Dallas, TX 75216

For more information about senior living options: (844) 490-3973

3 from 30 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
0
1 stars
15

Assisted Living Board and Care Home

Overall Review of Wilson Assistant Living

Pros

  • pro The staff is fun, caring, and dedicated, creating a lively and upbeat environment.
  • pro The care and love from friendly employees makes it feel like a home away from home.
  • pro The staff are great; they know how to work with difficult elderly with care and understanding.
  • pro The staff are passionate and committed to their work.
  • pro Everyone is in good spirits, with singing and laughter and smiles from the staff.
  • pro The nursing care is great, and the building is clean and welcoming.

Cons

  • pro The place is filthy and smells terrible; the walls, floors, and vents are nasty.
  • pro Roaches and rats infest the facility, making it unsanitary.
  • pro The nurses and front-desk staff are rude and unhelpful.
  • pro Residents are left lying in their waste and bodily fluids for hours.
  • pro Call lights are ignored or answered too late and nothing is done.
  • pro The food is served cold and sometimes not even edible.
  • pro The facility should be shut down; it is not safe for loved ones.
  • pro Ex-con residents live there, raising safety concerns.
  • pro Weekend staff are lazy; overall care is poor.
  • pro The building is unorganized and does not care for patients' well-being.
  • pro The therapy program is a joke and the administrator is unprofessional.
  • pro The marketing does not reflect reality; it is not as clean or luxurious as advertised.

Review

Wilson Assistant Living in Dallas, TX is best suited for families that prize a warm, staff-driven, home-like atmosphere and are willing to take an active oversight role to safeguard care quality. The community can deliver daily moments of genuine kindness and a lively, personable environment when the right staff are present. This is not a hands-off option; it thrives on engaged teams and family involvement. For families that cannot tolerate inconsistent cleanliness or gaps in responsiveness, alternatives should be seriously considered. The facility's mixed track record means the breeze of charm can quickly be overshadowed by episodes of neglect, making active monitoring essential.

On the upside, several accounts highlight a genuinely caring, upbeat staff that residents and visitors remember fondly. When turnover is low and morale is high, caregivers appear capable, attentive, and personable, turning the place into a space that feels like a "home away from home." The presence of dedicated nurses and seemingly heartfelt care from some aides can translate into meaningful daily support, social connection, and timely attention during good shifts. In rooms and common areas where the environment is well-maintained, families report a sense of friendliness and a staff that can engage residents in meaningful activities, which matters for quality of life.

However, the drawbacks are consistently severe and far-reaching. Recurrent reports describe pest problems - roaches and rats - that undermine basic sanitation and resident comfort. Odors and dirty surfaces, including floors and walls, recur in multiple narratives, creating an impression that cleanliness is inconsistent at best. Call lights frequently go unanswered or are met with delays, sometimes by long waits, which can be dangerous for residents needing prompt assistance. Food quality and meal service appear unreliable at times, with instances of meals not matching dietary restrictions or preferences, contributing to dissatisfaction and nutrition concerns. These structural issues strain the caregiving team, making it harder for even well-meaning staff to deliver reliable care.

The positive elements do not fully offset these critical concerns, because reliability in basic functions - cleanliness, timely assistance, correct medications, and safe meals - forms the backbone of safe senior care. When the same staff deliver compassionate interaction on some shifts but are overwhelmed or absent on others, families face a roller-coaster experience: moments of warmth followed by days of worry. The presence of ex-residents or transient populations in some reviews also raises questions about overall safety, oversight, and the consistency of the resident community. In short, the emotional rewards of a friendly staff can be significant, but they are not a dependable antidote to ongoing operational lapses.

For families considering this option, a disciplined due-diligence plan is essential. Seek up-to-date state inspection results and any corrective actions the facility has undertaken. Schedule a tour with the administrator and department heads, and ask pointed questions about pest control, housekeeping routines, and how call lights are tracked and addressed. Inquire about a written commitment to dietary accommodations and medication administration timeliness, and request to observe a therapy or activities session to gauge engagement quality. Also compare with other nearby communities that consistently demonstrate cleaner environments, prompt responses, and stable staffing. If this option is pursued, insist on clear performance benchmarks and regular follow-ups.

Ultimately, the community is not a default choice for families prioritizing safety, cleanliness, and predictable care. While there are moments of warmth and genuine caregiving, the persistent cons - rodent and odor issues, slow or unreliable response to emergencies, inconsistent meals, and questions about administration - present an outsized risk for vulnerable residents. Alternatives with stronger, consistently applied standards should be prioritized. If exploring Wilson, approach with rigorous oversight, explicit memory of past lapses, and a concrete plan for ongoing evaluation. The best-fit families will be those able to partner closely with staff to ensure every concern is promptly addressed and every day meets a solid baseline of cleanliness, safety, and responsive care.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas Love (10 miles away) Dallas Love (10 miles away)
  • Dallas-Fort Worth International (19 miles away) Dallas-Fort Worth International (19 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Wilson Assisted Living in Dallas, TX offers exceptional board and care home services to seniors looking for a comfortable and safe living environment. Our community provides a range of amenities to enhance residents' quality of life.

Our dining room ensures that residents enjoy delicious meals in a pleasant setting, while our fully furnished accommodations create a cozy and inviting atmosphere. The beautiful garden allows residents to relax and enjoy the outdoors, and our housekeeping services ensure that their living spaces are always clean and tidy.

At Wilson Assisted Living, we understand the stress of moving, which is why our team assists with move-in coordination, making the transition as smooth as possible. Residents can also take advantage of our outdoor space to engage in leisure activities or socialize with fellow residents. They can stay connected with family and friends through telephone service and Wi-Fi/high-speed internet access.

We prioritize the well-being of our residents by offering comprehensive care services. Trained staff provide assistance with activities of daily living, including bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive proper medical attention when needed. For those with specific dietary needs, we offer diabetes diets and handle special dietary restrictions. Our dedicated team takes care of meal preparation and service as well as medication management.

Transportation can be arranged for medical appointments, ensuring that residents have easy access to necessary healthcare services. Additionally, scheduled daily activities keep residents engaged and entertained within the community.

Convenience is at your fingertips at Wilson Assisted Living. There are two cafes nearby for social outings or casual meetups with friends. Three parks provide opportunities for outdoor recreation or peaceful walks in nature. With 11 pharmacies nearby, obtaining medications is hassle-free. Two physicians are conveniently located within close proximity for regular check-ups or immediate medical attention if required. Residents have a variety of dining options with 15 restaurants nearby to satisfy their culinary cravings. Transportation options are available should they need to commute anywhere. There is also a place of worship nearby for spiritual support and one theater for entertainment purposes.

At Wilson Assisted Living, we strive to provide a nurturing and supportive community where residents can thrive.

Nearby Places of Interest

Physicians

  • Dallas VA Medical Center Nuclear Medicine (1.5 miles)
  • MD Kids Pediatrics (4.2 miles)
  • CareNow (5.7 miles)
  • Drs. Gunby, Payne, And Littrell (5.9 miles)
  • Charter Medical Center: Oladele Olusanya, MD (6.2 miles)
  • Southwest Orthopedics-Sports (6.2 miles)
  • Texas Oncology (6.4 miles)

Restaurants

  • Taco Bell (1.7 miles)
  • La Calle Doce (2.5 miles)
  • Del Sur Tacos (2.5 miles)
  • Tejas (2.7 miles)
  • McDonald's (3.3 miles)
  • Big Daddy's Fried Chicken (3.4 miles)
  • Norma's Cafe (3.4 miles)

Places of Worship

  • Greater Mount Hebron Baptist Church (2.1 miles)

Cafes

  • Tops Cafe (2.2 miles)
  • Manhattan Project Beer Company (4.3 miles)
  • The Henry (5.2 miles)
  • Magnolias Sous Le Pont (5.5 miles)
  • Starbucks (5.7 miles)
  • Starbucks (5.8 miles)
  • Starbucks (6.5 miles)

Pharmacies

  • Redbird Pharmacy (2.7 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.6 miles)
  • CVS Pharmacy (4 miles)
  • Cashsaver Pharmacy 46 (4.2 miles)

Parks

  • Kiest Park (3.1 miles)
  • Kidd Springs Park (3.3 miles)
  • Kessler Parkway Trail (4.2 miles)
  • Fair Park (5.1 miles)
  • Klyde Warren Park (5.2 miles)
  • Exall Park (5.6 miles)

Theaters

  • Alamo Drafthouse Cedars (3.9 miles)

Transportation

  • Akard Station (4.7 miles)
  • Pearl/Arts District Station (5 miles)
  • Victory Station (5.3 miles)

Hospitals

  • Baylor Scott & White Heart and Vascular Hospital - Dallas (5.3 miles)
  • Emergency Department (5.3 miles)
  • Jonsson Hospital (5.4 miles)
  • Methodist Rehabilitation Hospital (6.1 miles)
  • Children’s Medical Center Dallas (6.9 miles)
  • Parkland Health & Hospital System (7 miles)

Frequently Asked Questions

Where is Wilson Assistant Living?

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Related Resources

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    Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.