Briarcliff Skilled Nursing Facility

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Briarcliff Skilled Nursing Facility Briarcliff Skilled Nursing Facility Briarcliff Skilled Nursing Facility

Briarcliff Skilled Nursing Facility

4054 Northwest Loop, Carthage, TX 75633

For more information about senior living options: (844) 490-3973

4.8 from 102 reviews
5 stars
91
4 stars
7
3 stars
0
2 stars
0
1 stars
4

Skilled Nursing Facility

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    Overall Review of Briarcliff Skilled Nursing Facility

    Pros

    • pro Briarcliff's team is caring and encouraging, delivering quality local care in Panola County.
    • pro Briarcliff took amazing care of residents and kept families informed of their needs.
    • pro The facility provides excellent care, including rehab, PT/OT, meals, and nursing services.
    • pro Randilynn Miller, DON, is an excellent nurse and Briarcliff is fortunate to have her.
    • pro The Briarcliff team genuinely cares about the elders who live there.
    • pro Briarcliff offers wonderful activities and maintains a strong therapy department for rehab.
    • pro The kitchen is clean, the meals are tasty, and the support staff are excellent.
    • pro Briarcliff has a warm dementia care unit delivering excellent memory-care support.
    • pro The therapy department is amazing and the staff are kind and caring.
    • pro Briarcliff has a tremendous, dedicated staff with positive leadership and a focus on customer service.
    • pro The facility feels like home, with a welcoming, family-like atmosphere.
    • pro Briarcliff is regarded by many as one of the best nursing homes in East Texas with excellent management.

    Cons

    • pro A reviewer described Briarcliff as cruel and selfish for denying an elderly resident access to her clothes after she was moved to the hospital.
    • pro A reviewer claimed there were too many chiefs and not enough workers, with the night shift failing to care for a resident and the urine smell being awful.
    • pro A reviewer stated residents were left in soiled diapers overnight, fecal matter on the floors, belongings stolen, and there were no cameras to help.
    • pro A reviewer said CNAs and nurses were rude to residents, and the wound care nurse was the worst, allegedly contributing to a family member losing a leg.

    Review

    Briarcliff in Carthage stands out as a welcoming, community-centered place where people in Panola County can find quality care close to home. The sentiment from many families is one of gratitude for having a facility they can trust, with residents and their loved ones often describing Briarcliff as a place that feels like home. The praise stretches from the overall atmosphere to the small daily acts of kindness that make a difference in the lives of elders and those who care for them.

    Therapy and rehabilitation are repeatedly highlighted as strong points at Briarcliff. One patient recalled a memorable moment from March in therapy, where a simple activity - picking up bean bags with a therapist named Lexi - became something they now thank Lexi for every time they get in the car. The therapy department is frequently described as excellent, with particular mention of dedicated professionals who help recover from surgery and injuries. Therapists like Kelly and Andrea are singled out for their exceptional work, and families consistently note that the therapy teams are not only skilled but also genuinely invested in each resident's progress. The combination of attentive therapy, engaging activities, and a robust rehabilitation program contributes to a sense of hope and tangible improvement for those aiming to regain independence.

    Family members consistently commend the facility's communication, especially when it comes to their loved ones' needs. Briarcliff is described as keeping families informed and involved, with staff who treat residents with warmth and respect. This open line of communication helps families feel reassured during challenging times, whether during a hospital transfer, a post-surgical rehab stay, or a longer-term care arrangement. The emphasis on clear updates, compassionate interactions, and a reassuring presence from the care team reinforces the sense that Briarcliff is a supportive partner in each resident's journey.

    Leadership at Briarcliff also receives widespread praise. Randilynn Miller, the Director of Nursing, is frequently highlighted as an excellent administrator who leads with kindness, competence, and a clear commitment to high-quality care. Reviewers often note that the administration understands the nuances of long-term care and therapy, and they appreciate the way leadership fosters a culture where both residents and staff feel valued. The sentiment is that Briarcliff's leadership helps create a cohesive, capable team that can respond to residents' needs with professionalism and heart.

    Another core strength multiple reviews celebrate is the facility's dementia care unit. Families describe a warm, well-run space for residents living with memory challenges, where activities are thoughtfully designed to keep elders engaged and connected. The memory care environment is portrayed as a place where residents feel safe, respected, and included in meaningful routines. What many families value most is the consistent, compassionate approach to memory care, alongside opportunities for social interaction, gentle activity, and ongoing support that respects each individual's dignity.

    Cleanliness, meals, and general day-to-day care also receive positive mention. The kitchen is described as clean, with meals that many residents and families find tasty and satisfying. While a few reviewers note concerns about food quantity or quality in isolation, the prevailing view is that Briarcliff provides nutritious, home-style meals that support comfort and recovery. Beyond food, the overall environment - practice standards, housekeeping, and the organization of common spaces - contributes to a sense of well-being and safety for residents.

    As with any long-term care setting, there are voices sharing concerns. A few reviews recount troubling experiences, including a resident being transferred to a hospital without timely family updates and questions about communication and continuity of care. Other accounts describe staffing imbalances, with some days feeling understaffed or having too many administrators or coordinators relative to direct-care workers. There are also serious criticisms regarding individual caregivers, including allegations of neglect in how supplies were managed and how residents were cared for, as well as concerns about security and accountability. Taken together, these reviews reflect areas where families and the facility have faced difficult moments and ongoing scrutiny. They serve as reminders that even well-regarded facilities must continually address gaps, listen to residents and families, and implement improvements.

    Despite the occasional negative experience, many people credit Briarcliff with being a place of genuine warmth and home-like atmosphere. Families frequently describe the staff as caring, friendly, and supportive, noting that employees across roles - administrative team, therapy, nursing, and activities - work to create a welcoming community. The sense of family is repeatedly cited: a place where residents are treated with respect, where staff greet visitors by name, and whereTherapists and caregivers strive to preserve a sense of dignity and purpose for every individual. Some specific staff members - such as Randi or Shona, among others - are highlighted for their welcoming smiles and consistent, compassionate care, reinforcing the impression that Briarcliff is more than just a facility - it's a community that people are proud to call their loved one's home.

    Across stories of recovery and everyday life, Briarcliff is often described as the best nursing home experience in the area, with several reviewers labeling it the top choice for both short-term rehab and long-term care in Carthage and East Texas. People recount how the environment, leadership, and therapy team contribute to positive outcomes, including successful rehabilitation and a renewed sense of independence. For families who have watched loved ones regain mobility, improve function, or adjust to life after surgery, Briarcliff represents more than care; it represents opportunity, support, and a sense of belonging during what can be a challenging time.

    In sum, Briarcliff in Carthage is remembered by many families as a place where heartfelt care, professional expertise, and a strong sense of community come together. The combination of dedicated therapy services, compassionate nursing, and engaged administration earns broad praise, with countless residents feeling valued and several families expressing deep gratitude for the way Briarcliff has supported their loved ones. While not every experience is perfect and some reviews raise legitimate concerns, the overall impression remains one of a facility that fosters healing, dignity, and a sense of home for elders and their families in Panola County.

    Features

    Housing

    • 93 resident community capacity 93 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Briarcliff Skilled Nursing Facility is a premiere assisted living community located in Carthage, TX. Our facility offers a wide range of amenities designed to make our residents feel comfortable and at home.

    Residents can indulge in various activities such as getting pampered at our beauty salon, watching their favorite shows on cable or satellite TV, utilizing our computer center, or engaging in friendly competition in our gaming room. For those who enjoy more relaxing pursuits, they can take a stroll through our beautiful garden or cozy up with a good book in our small library.

    Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our dedicated kitchen staff. We cater to special dietary restrictions and provide diabetes diets as well. Housekeeping services ensure that resident's living spaces remain clean and neat.

    We understand the importance of maintaining an active lifestyle and offer a fitness room and wellness center for residents to exercise and stay healthy. Transportation arrangement services are available for non-medical purposes as well as for transportation to doctors' appointments.

    Our community is conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows residents to easily access essential services within the local area.

    At Briarcliff Skilled Nursing Facility, we prioritize the safety and well-being of our residents. Our caregivers provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time while the mental wellness program promotes emotional well-being.

    Overall, Briarcliff Skilled Nursing Facility offers a vibrant assisted living community where residents can enjoy an array of amenities and care services tailored to their individual needs while being supported by a compassionate staff dedicated to ensuring their comfort and happiness.

    Nearby Places of Interest

    This part of Carthage, Texas offers a variety of amenities and services that cater to the needs of seniors. With several places of worship nearby, including the Southern Baptist Convention and the First United Methodist Church, residents have access to spiritual support. Additionally, there are multiple dining options such as Chicken Express and McDonald's, making it convenient for seniors to enjoy meals out or grab a quick bite. Pharmacies like CVS Pharmacy are within close proximity for easy access to medications, while medical facilities like ETMC First Physicians Clinic and East Texas Medical Center Carthage provide quality healthcare services. Parks like Davis Park and Jonathan Anderson Memorial Park offer opportunities for leisurely walks and relaxation. Overall, this area in Carthage provides a blend of essential services and recreational opportunities that would be suitable for senior living.

    Places of Worship

    • Southern Baptist Convention (0.3 miles)
    • First United Methodist Church (0.4 miles)
    • Jehovah's Witnesses (0.4 miles)
    • Baptist Student Union (0.7 miles)
    • St Paul Presbyterian Church (0.8 miles)
    • Church of Christ Carthage (0.8 miles)
    • Carthage Missionary Baptist Church (0.9 miles)

    Restaurants

    • Chicken Express (0.7 miles)
    • McDonald's (0.8 miles)
    • Wing Street (0.9 miles)
    • Sams Southern Eatery (1 miles)
    • Subway (1 miles)
    • Whataburger (1 miles)
    • El Ranchero Restaurant (1.1 miles)

    Pharmacies

    • CVS Pharmacy (1.1 miles)
    • Quality Drug & Alcohol Testing (1.4 miles)
    • Turner Ken Pharmacy (1.8 miles)

    Physicians

    • Etmc First Physicians Clinic (1.6 miles)
    • Sowell Podiatry (1.8 miles)
    • Etmc Carthage (1.8 miles)
    • ETMC First Phys Clinic - Cicily Cross Blair MD (1.8 miles)
    • CHRISTUS Trinity Clinic - Pediatrics Henderson (24.2 miles)
    • Good Shepherd Medical Assoc. Family Health Center Henderson (24.2 miles)

    Hospitals

    • East Texas Medical Center Carthage (1.7 miles)

    Parks

    • Davis Park (1.7 miles)
    • Jonathan Anderson Memorial Park (1.8 miles)
    • Judge Walter Davies Park (1.8 miles)

    Cafes

    • Garrett's Cafe (1.8 miles)
    • Deberry Cafe (15.9 miles)
    • Claudia's Cafe & Catering (24.4 miles)

    Transportation

    • Risingers Taxidermy (24.2 miles)

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