Carthage Healthcare Center

Pros

• The Carthage Healthcare Center is conveniently located in a town where family can visit frequently.
• The facility has a charming and clean atmosphere, reminiscent of an old-fashioned house.
• The staff members are kind, helpful, and dedicated to finding solutions for patients' needs.
• There is a strong commitment to ensuring patient well-being, as demonstrated by the staff's willingness to assist with various situations.

Cons

• The CNA assistance takes an hour to arrive, leading to uncomfortable situations for patients.
• Patients are often left sitting in urine-soaked pants due to a lack of timely help with restroom needs.
• The food served is frequently cold and either overly salty or bland, lacking flavor.
• The administrator prioritizes appearances over patient care, leaving little time for interaction with residents.
• The activities program is unengaging and could benefit from more variety each week.
• Budget constraints appear to hinder the ability to provide meaningful crafts and outings for residents.

Review

Choosing the right long-term care facility for a loved one is an important and often emotional decision. In this case, Carthage Healthcare Center was selected for an aunt due to its convenient location in Carthage, which allows family members to visit frequently. The familiarity of the town plays a significant role in this choice; being there daily offers a sense of comfort and connection. The facility itself presents a warm and inviting atmosphere that resembles an old-fashioned house—charming and clean, which can be appealing to both residents and their families.

Upon visiting, the initial impressions were positive, as staff members appeared kind, helpful, and dedicated to finding solutions that best serve the needs of the patients. This aspect is vital in any healthcare setting, especially in a facility catering to those requiring assisted living services. Compassionate staff can significantly influence the quality of life for residents by ensuring they receive attentive care tailored to their individual circumstances. However, these promising attributes seem overshadowed by more concerning issues when it comes to actual care delivery.

One critical point raised about Carthage Healthcare Center is the delay in receiving assistance from Certified Nursing Assistants (CNAs). Reports indicate that it takes up to an hour for CNAs to respond when help is requested. Such long wait times can severely affect residents' dignity and comfort; sitting in soiled clothing is not only physically uncomfortable but also emotionally distressing. This highlights a significant gap between perceived compassion from some staff members and the reality of consistent patient care delivery.

The dining experience at Carthage Healthcare Center has also drawn criticism. Residents report that meals are often served cold and either overly salty or lacking flavor entirely. Nutrition plays an essential role in overall health and well-being, particularly for elderly individuals who may already have dietary restrictions or preferences. The dissatisfaction with meal quality indicates potential neglect in addressing basic yet crucial aspects of daily life within the facility—further exacerbating feelings of frustration among residents and their families.

Another concern raised focuses on administrative priorities at the center. Observers have noted that the administrator seems more invested in appearances rather than genuinely connecting with patients’ needs or well-being. Administrative oversight should ideally prioritize patient comfort and satisfaction; however, prioritizing optics over practical assistance may lead to deeper systemic issues within resident care dynamics at Carthage Healthcare Center.

Engagement through activities is another area where complaints arise; users express disappointment regarding the purported lackluster offerings provided by the activity program. A static program with minimal variation week-to-week fails to stimulate residents mentally or socially—all crucial components for maintaining mental health among seniors living away from family environments. Suggestions include allocating more resources toward enriching activities such as crafts or outings that could significantly enhance resident engagement, thus contributing positively toward their overall quality of life within the center.

In conclusion, while Carthage Healthcare Center initially presents as an inviting option with dedicated staff willing to support patient needs, underlying issues around timely care responses, inadequate meal quality, administrative focus on appearances over patient welfare, and stagnation within activity programming suggest room for improvement. For families considering this facility for their loved ones’ long-term care needs—or any similar places—it's imperative they address these concerns directly while advocating strongly for necessary changes aimed at enhancing both care standards and resident lifestyles moving forward.

Places of Worship

• Liberty Chapel (0.5 miles)
• First United Methodist Church (0.5 miles)
• First Baptist Church (0.5 miles)
• United Pentecostal Church (0.5 miles)
• First Christian Church (0.6 miles)
• Central Baptist Church (0.7 miles)
• Central Baptist Church Activities Center (0.7 miles)

Pharmacies

• Quality Drug & Alcohol Testing (0.7 miles)
• Turner Ken Pharmacy (0.8 miles)
• CVS Pharmacy (1 miles)

Parks

• Jonathan Anderson Memorial Park (0.7 miles)
• Davis Park (1 miles)
• Judge Walter Davies Park (1.1 miles)

Cafes

• Garrett's Cafe (0.8 miles)
• Deberry Cafe (14.9 miles)
• Donut Palace (25 miles)

Restaurants

• Mom's Country Kitchen (0.9 miles)
• Food Fasr Holdings Limited (0.9 miles)
• The Jalapeno Tree (0.9 miles)
• Don Juan's Mexican Restaurant (0.9 miles)
• Super China Buffet (0.9 miles)
• El Ranchero Restaurant (0.9 miles)
• Gail's Place (1 miles)

Hospitals

• East Texas Medical Center Carthage (1.4 miles)

Physicians

• Etmc Carthage (1.4 miles)
• ETMC First Phys Clinic - Cicily Cross Blair MD (1.4 miles)
• Sowell Podiatry (1.4 miles)
• Etmc First Physicians Clinic (1.4 miles)

Transportation

• U-Haul (24.4 miles)
• Alamo (25 miles)