Remarkable Healthcare Of Prestonwood in Carrollton, TX
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4501 Plano Parkway, Carrollton, TX 75010
For more information about senior living options: (844) 490-3973
They are dedicated to safety and well-being, with professional staff delivering remarkable care and an uplifting environment. The team at Remarkable is remarkable; they care deeply for residents and strive to do their best each day. The staff have been very attentive to residents' needs and are professional and personable. They kept residents comfortable during their final hours and provided compassionate, thoughtful support. The facility is clean and well maintained, with a pleasant atmosphere. The nurses were amazing, and the physical therapy team provided wonderful, caring care. The staff are friendly, hardworking, and consistently put residents first. Families would highly recommend Remarkable for their loved ones' care. The administration team is quick to respond and resolve issues.
The director and social worker are described as awful and focused on medicating residents to avoid dealing with them. Families are left without communication about their loved ones or belongings after a death. A resident was found naked in a soiled bed in a covid unit with an unlocked door and no precautions. The facility is dirty and unkempt - smelly, with dirty floors, soiled sheets, and unmonitored doors. The phone system is unreliable; rooms lack working phones and staff do not answer calls. The facility is chronically understaffed, leading to slow responses to call lights and inadequate care. There are safety concerns, including unlocked doors and wandering dementia patients, with poor incident follow-up. Staff harassment is reported, including sexual harassment, and some mention misconduct or illegal activity. There are allegations of financial mismanagement, including money being taken or insurance issues. The grounds and upkeep are neglected, giving an impression of abandonment and poor maintenance.Remarkable Healthcare Of Prestonwood in Carrollton is best suited for families seeking a modern, clean facility with strong rehabilitation potential and a care team that can feel genuinely compassionate in the moment. This community can work for residents who need 24/7 nursing support, hands-on physical therapy, and daily care in a setting that appears well kept and professional. It is not the first choice for families that require unwavering consistency in communication, ironclad safety assurances, or flawless housekeeping. In those cases, alternatives with longer track records for reliability and clear lines of accountability should be prioritized.
Pros that matter to families focused on rehab and personal contact do stand out here. Therapy staff are repeatedly praised for effectiveness, attentiveness, and progress, with nurses generally described as capable and caring, especially in the rehab and post-acute contexts. The facility itself tends to be noted as modern and clean, and administrative efforts to resolve issues quickly have been cited in several accounts as a meaningful, if inconsistent, counterbalance to downturns in other areas. When care teams cooperate and management supports a stable routine, residents can experience meaningful improvement and a reassuring level of day-to-day comfort.
Yet the most consequential concerns hover around consistency, communication, and safety. Numerous reviews detail gaps in timely communication with families - phones that go unanswered, front-desk delays, and limited contact from admin after admissions or changes in a resident's condition. There are persistent depictions of understaffing and high turnover, which feed into delayed call-light responses, occasional lapses in basic daily care, and uneven housekeeping. Reports of unlocked doors, room conditions, and odor issues disrupt the sense of security and dignity that families expect, particularly for residents with dementia or high care needs.
These strengths and weaknesses interact in ways that heavily influence decision-making. The reliable rehab and caring bedside staff can offset some concerns for families who will be highly involved, stay engaged, and demand regular updates. However, when safety and communication break down, even excellent therapy cannot fully compensate for the risk of missed calls, unaddressed needs, or a perception that management is slow to act. A pattern of repeated administrative gaps - from intake through discharge - emphasizes the need for families to verify current leadership, demand visible action plans, and test responsiveness before committing long-term.
Practical next steps help transform the decision from guesswork into a structured plan. Prospective families should request a direct briefing with the administrator and floor managers, and insist on seeing updated metrics about call-light response times, room maintenance logs, and housekeeping schedules. Visiting at different times of day is essential to observe staff responsiveness, and speaking with front-line caregivers about daily routines provides real-world insight. Ask to review a sample week of meals and activities, and verify that wandering or behavior plans are clearly articulated for residents with dementia. Ensure emergency communication protocols are in place and that there is a tangible path to escalation if concerns arise.
In the end, Remarkable Healthcare Of Prestonwood is a mixed proposition. For families prioritizing robust rehab potential, compassionate nursing, and a modern environment - and who are prepared to engage actively with administration to hold care teams accountable - it can be a workable option. For those who cannot tolerate variable staffing, inconsistent communication, or questions around safety and maintenance, clear alternatives with stronger track records in these areas are advisable. The decision favors a focused, engaged approach: demand transparency, validate staffing stability, and compare against other communities that demonstrate consistent, reliable operations over time.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (13 miles away) Dallas-Fort Worth International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Remarkable Healthcare of Prestonwood is an exceptional assisted living community located in Carrollton, TX. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Our residents can enjoy the convenience of having a beauty salon on-site, allowing them to pamper themselves without having to leave the community. They can also relax and unwind in the comfort of their own fully furnished apartments while enjoying their favorite shows on cable or satellite TV.
Transportation is made easy with our community-operated transportation service, which provides convenient access to nearby destinations such as doctors' appointments and local attractions. For those who prefer to stay within our community, we have a computer center for them to stay connected with loved ones and a small library for leisure reading.
When it comes to dining, our residents can indulge in delicious restaurant-style meals served in a spacious dining room. We accommodate special dietary restrictions and diabetes diets to ensure that all residents receive nutritionally balanced meals.
Engaging in activities is an essential part of life at Remarkable Healthcare of Prestonwood. Our residents can participate in fitness programs designed to promote vitality and wellness. We also organize planned day trips and resident-run activities for socialization and enjoyment. Additionally, we provide concierge services to assist residents with any requests they may have.
Being located in Carrollton means that there are numerous amenities in close proximity to our community. Residents can explore the nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for their convenience.
At Remarkable Healthcare of Prestonwood, we pride ourselves on providing exceptional care services around the clock. Our dedicated staff offers assistance with activities of daily living such as bathing, dressing, and transfers as needed. We also provide medication management services and have a mental wellness program in place.
With move-in coordination services available, transitioning into our community is seamless and hassle-free. Residents will also appreciate the presence of housekeeping services to ensure that their living spaces are always clean and comfortable.
For our residents' comfort and relaxation, we provide outdoor spaces and a beautiful garden where they can enjoy nature and fresh air. Our wellness center offers opportunities for physical exercise, ensuring that our residents can maintain their health and well-being.
Connectivity is important in today's world, which is why we offer Wi-Fi and high-speed internet access throughout our community.
Remarkable Healthcare of Prestonwood is more than just an assisted living community; it provides a nurturing environment where residents can thrive and live life to the fullest.
Remarkable Healthcare Of Prestonwood is located at 4501 Plano Parkway, Carrollton, TX 75010 in Denton County, Texas
Remarkable Healthcare Of Prestonwood on seniors.fyi includes 7 photos including images showing lobby, building, landscaping, architecture, interior, seating area, natural light, grass, and more.
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Interior
Decor
Building
Architecture
Trees
Windows
Entrance
