Accel Rehabilitation Hospital Of Plano

Pros

• The entire staff at Accel Rehabilitation Facility is wonderful and attentive to patients' needs.
• The therapy department at Accel is exceptional and provides great support for recovery.
• Accel is accommodating to each patient’s individual needs and desires, ensuring personalized care.
• The food at Accel is praised as being delicious and satisfying, enhancing the overall experience.
• The facility is noted for being incredibly clean, contributing to a pleasant environment for patients and families.

Cons

• The facility dismissed and neglected the loved one, leading to distress for the family.
• Staff consistently called the family for help, indicating they could not manage the patient’s needs.
• Family members were ignored by staff, who hardly acknowledged their presence.
• The patient was left at a table staring at a wall, showing a lack of engagement or care.
• The excessive sedation from medication caused alarm when reviewed by a nurse.
• The administrator failed to return calls despite multiple attempts for communication.
• Overall experience resulted in sleepless nights and concern for the patient’s well-being.

Review

The experience of caring for loved ones with Alzheimer’s and other serious conditions in rehabilitation facilities can evoke a spectrum of emotions, ranging from heartache to gratitude. Two distinct reviews highlight these contrasting experiences at a facility known as Accel, showcasing the significant variations in care that patients and their families can encounter. In particular, one review expresses profound dissatisfaction, while another offers glowing praise for the quality of care provided.

One reviewer details a deeply troubling experience with a family member suffering from Alzheimer’s. The review underscores an alarming pattern of neglect and lack of support that affected their loved one during her stay at Accel. Despite her condition, which made it difficult for her to remember not to stand following hip replacement surgery, staff members were reportedly unhelpful. The reviewer received frequent calls from the facility imploring them to come help because they could not manage her needs. They described a distressing scenario where staff repeatedly expressed their inability to handle the situation without further assistance from family members, indicating an alarming deficiency in adequate care practices.

This disheartening account paints a picture of a facility that not only failed to provide sufficient support for its patients but also led to sleepless nights for concerned family members who felt powerless and frustrated about the situation. The reviewer recounted how the administrator was unreachable despite multiple attempts to voice their concerns, which raises questions regarding accountability and communication within the facility. Moreover, once they were finally able to review the medications prescribed to their loved one upon her release, they discovered she had been sedated excessively with Accel’s medication regimen. This revelation prompted immediate action as the attending nurse halved her dosage before eventually discontinuing it altogether—a clear indication that medical oversight may have been severely lacking during her stay.

In stark contrast is another review by a family member whose mother has visited the same rehabilitation facility on two occasions over five years. This second perspective highlights an entirely different reality at Accel, characterized by exceptional care and commendable staff resilience. The reviewer praised both the nursing staff and therapy department as “wonderful,” emphasizing that their attentiveness effectively catered to each patient's specific needs and desires. Notably, this perspective sheds light on how positive interactions with dedicated caregivers can contribute significantly to rehabilitative outcomes.

Furthermore, this appreciative reviewer noted that unlike many other facilities where care might fall short in critical areas such as food quality or cleanliness, Accel excelled in these aspects as well. They articulated high satisfaction with both nutrition offered within the facility—highlighting its excellence compared to other places—and praised its maintaining impeccable hygiene standards throughout all common areas and private spaces alike. Such attributes often play vital roles in enhancing overall patient morale and satisfaction.

The juxtaposition between these two accounts illustrates just how polarizing experiences can be within rehabilitation settings like Accel—some individuals find compassion and dedicated service whereas others encounter neglect or inadequate support structures when they need help most urgently. This divergence prompts deeper reflection on systemic issues affecting some rehabilitation facilities: staffing levels may be insufficient or untrained personnel may compromise patient welfare dramatically.

In conclusion, navigating rehabilitation options requires comprehensive research from families seeking suitable environments for their loved ones facing significant health challenges like Alzheimer’s disease or recovery from surgery. These reviews serve not only as individual accounts of experiences but also as crucial reminders regarding due diligence in selecting appropriate healthcare institutions where compassionate care remains paramount alongside effective medical management strategies.

Restaurants

• Main Street Cafe (0.4 miles)
• Sonic Drive-In (0.7 miles)
• Bread Zeppelin Salads Elevated (0.9 miles)
• McDonald's (1.7 miles)
• Parkway Tavern (1.8 miles)
• Whiskey Cake (1.8 miles)
• Eatzi's Market & Bakery (1.8 miles)

Places of Worship

• Prestonwood Baptist Church (0.8 miles)
• First Baptist Church at The Fields (4.2 miles)
• Ismaili Jamatkhana & Center (5.3 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.4 miles)
• Walmart Pharmacy (2.5 miles)
• CVS Pharmacy (2.8 miles)

Parks

• Arbor Hills Nature Preserve (1.2 miles)
• Coyote Creek Park (1.9 miles)
• Windhaven Meadows Park (3 miles)
• Russell Creek Park (3 miles)
• Shoreline Trail & Dog Run (4.2 miles)
• Addison Circle Park (5.1 miles)

Hospitals

• Texas Health Presbyterian Hospital Plano (1.3 miles)
• The Heart Hospital Baylor Plano (3.9 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (3 miles)
• Panera Bread (3 miles)
• Mimi's Star Cafe (3.7 miles)
• 85C Bakery Cafe (6.2 miles)

Physicians

• Touchstone Imaging Plano (1.6 miles)
• Family Medicine Associates of Texas (1.9 miles)
• Cornea Associates of Texas (2.9 miles)
• Plano Orthopedic & Sports Medicine Center (3 miles)
• Dhat (3.6 miles)
• Dallas Associated Dermatologists (4.4 miles)
• The ENT & Allergy Centers of Texas (5 miles)

Theaters

• Cinemark (2 miles)

Transportation

• Trinity Mills Station (5.5 miles)