Accel Rehabilitation Hospital Of Plano

Pros

• The staff at Acute Rehabilitation Hospital of Plano are amazing, caring, and highly professional.
• The nursing and therapy teams provide attentive, compassionate, and patient-centered care.
• The therapy department is phenomenal and clearly supports patients in achieving their goals.
• Kim in OT and Maisha in PT demonstrate dedication, patience, and expertise that drive meaningful recovery.
• Acute Rehab Hospital is the best place for recovery and rehabilitation, setting the bar for outstanding care.
• Patients return for both inpatient and outpatient therapy because of the high quality of care and positive results.
• Victor is a patient, professional physical therapist who helps patients regain mobility and independence.
• The facility is clean, modern, and comfortable, with staff meeting patients' needs quickly and effectively.
• Kim H. (OTA) provides personalized care with warmth, leadership, and genuine concern for patients.
• The entire team is caring, respectful, and supportive to patients and their families.

Cons

• The reviewer found the facility very unprofessional and wouldn't trust them with a loved one, advising others to go elsewhere.
• The reviewer claimed the facility is not suitable for Alzheimer's patients and alleged that patients would be dismissed and neglected.
• The reviewer described excessive bedrest and limited therapy (up to 21 hours a day) for an extended period, which wasted insurance benefits and led to muscle deterioration.
• The reviewer called the rehab hospital the most incompetent they had experienced, citing slow pain-medication delivery, language barriers, and failure to involve the on-call doctor.
• The reviewer alleged racism by night nurses toward patients based on ethnicity.
• The reviewer stated a patient developed a blood clot due to insufficient mobilization and had to seek treatment outside the city.

Review

Accel Rehabilitation Hospital of Plano is best suited for older adults and others recovering from significant injuries or medical events who benefit from an aggressively therapeutic, hospital-based rehab pathway. The program centers on intensive, goal-driven therapy in a modern, clean setting, with a clear emphasis on rebuilding mobility, balance, and independent functioning. It works particularly well for stroke survivors, post-surgical patients (especially orthopedic procedures), and those who want measurable, steady progress toward daily living activities.

Those who may want to consider alternatives include families managing dementia or memory-care needs, where consistent bedside supervision and specialized cognitive support become critical. A subset of reviews flag language barriers and variable day-to-day attentiveness among staff, which can complicate care for patients requiring close, consistent supervision or highly precise medication management. For individuals needing a dedicated memory-care environment, or for families sensitive to staffing consistency and proactive communication across shifts, other facilities with established memory-care units or different staffing models may provide a safer, more predictable routine.

The strongest upside lies in the therapy program. The rehab team - primarily physical and occupational therapists, with strong input from speech therapy - delivers personalized, goal-focused plans and substantial hands-on guidance. Patients commonly receive extensive therapy time each day, with three hours of active work on a typical schedule, and many move into outpatient therapy afterward to sustain gains. Clinicians like Maisha, Michaela, and Kim repeatedly earn praise for technical skill, patience, and the motivation they bring into sessions, translating into real strides in strength, balance, and independence.

Nursing and support staff further reinforce the positive trajectory. Reviewers consistently credit nurses, CNAs, and allied staff for attentiveness, prompt pain management, and cohesive teamwork across disciplines. The dining service and other ancillary teams frequently go beyond mere routine care, accommodating special dietary needs and contributing to a welcoming atmosphere. Residents report that doctors, case managers, and therapy teams stay coordinated, which helps families understand care plans and anticipate discharge needs. In many cases, this integrated approach accelerates rehab milestones and clarifies the path to outpatient continuity.

Of course, the experience is not uniformly flawless. A small subset of reviews describe concerning gaps - delays in pain medication, language-related communication challenges, and instances where care felt inconsistent or insufficiently attentive. There are also pointed warnings about Alzheimer's or memory-care needs not aligning with the facility's strengths, and at least one account alleging neglect in a severe situation. These outliers are important reminders that, in a hospital-based rehab setting, day-to-day performance can hinge on staffing levels, shift coverage, and proactive escalation of concerns. Prospective families should plan to closely monitor care, request a dedicated clinician or case manager, and establish clear channels for feedback early in the stay.

Overall, Accel Rehabilitation Hospital of Plano offers a high-powered rehabilitation option that delivers meaningful progress for most patients. The therapy-centric model, combined with a genuinely caring nursing cadre and a clean, supportive environment, has produced transformative recoveries and lasting functional gains for many. When deciding, families should prioritize those aspects - aggressive, individualized therapy; dependable care coordination; and a transparent plan for outpatient follow-through - while weighing memory-care needs and staffing reliability. For those who value a proactive, experienced rehab team and are prepared to engage actively in the care process, this facility stands out as a credible, results-driven choice.

Restaurants

• Main Street Cafe (0.4 miles)
• Sonic Drive-In (0.7 miles)
• Bread Zeppelin Salads Elevated (0.9 miles)
• McDonald's (1.7 miles)
• Parkway Tavern (1.8 miles)
• Whiskey Cake (1.8 miles)
• Eatzi's Market & Bakery (1.8 miles)

Places of Worship

• Prestonwood Baptist Church (0.8 miles)
• First Baptist Church at The Fields (4.2 miles)
• Ismaili Jamatkhana & Center (5.3 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.4 miles)
• Walmart Pharmacy (2.5 miles)
• CVS Pharmacy (2.8 miles)

Parks

• Arbor Hills Nature Preserve (1.2 miles)
• Coyote Creek Park (1.9 miles)
• Windhaven Meadows Park (3 miles)
• Russell Creek Park (3 miles)
• Shoreline Trail & Dog Run (4.2 miles)
• Addison Circle Park (5.1 miles)

Hospitals

• Texas Health Presbyterian Hospital Plano (1.3 miles)
• The Heart Hospital Baylor Plano (3.9 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (3 miles)
• Panera Bread (3 miles)
• Mimi's Star Cafe (3.7 miles)
• 85C Bakery Cafe (6.2 miles)

Physicians

• Touchstone Imaging Plano (1.6 miles)
• Family Medicine Associates of Texas (1.9 miles)
• Cornea Associates of Texas (2.9 miles)
• Plano Orthopedic & Sports Medicine Center (3 miles)
• Dhat (3.6 miles)
• Dallas Associated Dermatologists (4.4 miles)
• The ENT & Allergy Centers of Texas (5 miles)

Theaters

• Cinemark (2 miles)

Transportation

• Trinity Mills Station (5.5 miles)