Atlas Point at Prestonwood Apartments

Pros

• Josie loves Atlas Point.
• Atlas Point offers a full range of amenities and activities.
• Residents enjoy beautiful apartments and ample space for guests.
• Atlas Point provides a Sprinter van for trips to grocery stores, shopping centers, restaurants, and more.
• Residents have no regrets moving to Atlas Point.
• The community supports an active lifestyle with always something to do.
• Residents and staff are friendly, welcoming, and helpful.
• The facility is consistently clean and smells great.
• The location is convenient to shopping, highways, and a nearby hospital with excellent care.
• The fitness program is outstanding, including balance and strength, cardio/mobility, yoga, and summer water aerobics.
• Atlas Point allows residents to direct their own activities without a mandated entertainment schedule.
• The pool area is wonderful.

Cons

• The Spectrum TV and internet service is unreliable.
• Residents are forced to use Spectrum for TV and internet.
• Management could negotiate a better provider to serve the residents.
• The outages and scheduled updates by Spectrum are seen as dangerous and a disservice to residents.
• There was an $80 final cleaning charge after moving out despite assurances that there would be no charge, suggesting miscommunication or deception.

Review

Atlas Point stands out through the voices of residents who call it home, including longtime resident Josie who has been part of the community for over six years. She describes a place that truly has "it all," from a thoughtfully designed apartment to a vibrant calendar of activities. A Sprinter van whisks residents to grocery stores, fun shops, restaurants, and numerous other destinations, making daily life convenient and enjoyable. For Josie, there are no regrets about choosing Atlas Point, and she emphasizes the sense of belonging that permeates the community: friendly, welcoming staff and neighbors, well-maintained facilities, and an atmosphere that feels like home.

The lifestyle at Atlas Point is consistently highlighted as one of its strongest assets. Residents note that there's always something to do, and the staff and fellow residents contribute to a warm, inclusive environment. In particular, the two-bedroom apartments offer plenty of space for guests, and when a larger crowd is expected, there are additional on-site options that can be reserved. The property itself is described as clean and pleasantly scented, reinforcing a sense of care and attention to detail that many residents value after moving in.

Looking back at the decision to join Atlas Point, many residents cite location and amenities as decisive factors. The community is praised for its convenient access to shopping in multiple directions and easy routes to highways, as well as proximity to a high-quality hospital. For those who prefer to cook their own meals, Atlas Point's approach to dining is a plus: residents can maintain independence in meal preparation without the higher costs associated with a full-service dining plan. The fitness program is a standout, offering a comprehensive mix of balance, strength, cardio/mobility, and yoga classes taught by certified instructors, with water aerobics featured in the summer months. Importantly, Atlas Point supports resident-led activities, giving individuals the freedom to shape the community's rhythm rather than following a strictly managed schedule; this freedom helps many feel that the setting is more like a home than a managed facility.

However, not every note about Atlas Point is without concern. One relative who has a loved one living there highlights ongoing issues with Spectrum cell and TV service, describing it as unreliable. The residents are effectively forced to rely on Spectrum for TV and Internet, and repeated outages and "scheduled updates" have left some feeling exposed and frustrated. The critic of this situation believes management could negotiate with a more dependable provider to better serve residents, framing the problem as a significant and unresolved safety and comfort concern for an elderly population that deserves reliable connectivity.

Other accounts reflect both positive experiences and practical challenges. One reviewer shares that they lived at Atlas Point for over two years and found the community to be safe, friendly, and full of beautiful apartments with well-appointed kitchens. The pool area is highlighted as particularly wonderful, and the staff left a strong, lasting impression - especially during the move-in process, when courtesy van service was a welcome perk. The pandemic era tested many aspects of community life, but maintenance remained prompt. The decision to move out came later, driven by rising rent and a desire to be closer to family. A troubling note accompanies this transition: after moving out, a final bill was issued for cleaning, contradicting a prior verbal assurance that there would be no cleaning charge. This miscommunication left a sour aftertaste and underscored how crucial clear, documented policies and agreements are in a community that prides itself on trust and service.

Yet, the overall sentiment remains deeply positive. Several residents express that Atlas Point feels both loving and aspirational. They speak of affordability through special offers that helped make living there feasible on a budget, and of staff who were kind, patient, and supportive during the move. One person emphasizes the diversity and the 62-and-up friendly structure, which provides peace of mind for families seeking a safe, active, and luxurious setting for their loved ones. The amenities are repeatedly described as state-of-the-art, reinforcing a belief that Atlas Point offers a high-quality, upscale living experience within reach for seniors who value comfort, independence, and community.

First-time visitors and prospective residents are also impressed with the welcoming culture. Tours feel personal and informative, with staff greeting guests warmly and showcasing thoughtful design choices and high-end features that aim to elevate daily living. Reviewers repeatedly mention that Atlas Point gives the impression of being a luxury retreat rather than a traditional retirement residence, especially in the Carrollton?Plano area where many options compete for attention. The combination of well-maintained spaces, detailed attention to interior design, and a genuine sense of care from the team makes Atlas Point stand out as a compelling choice for seniors who want both security and sophistication.

In sum, Atlas Point is painted by its residents as a community that blends convenience, wellness, and style with a strong sense of belonging. The location offers practical advantages for everyday life, while the on-site amenities - from fitness programs to pool areas and flexible social options - support an active and engaged lifestyle. Residents value the autonomy Atlas Point affords, the friendliness of staff and neighbors, and the overall feeling that this is more than just a place to live: it's a home where life can be enjoyed with dignity, comfort, and a touch of luxury. At the same time, some concerns - like the reliability of Spectrum services and a need for clearer communication around final billing - remind us that even a beloved community must continuously refine operations to maintain trust and satisfaction.

Located in Carrollton, Texas, this area offers a variety of amenities and services that cater to the needs of seniors. With several restaurants nearby such as Main Street Cafe and Bread Zeppelin Salads Elevated, seniors can enjoy convenient dining options. There are also places of worship like Prestonwood Baptist Church and First Baptist Church at The Fields for spiritual fulfillment. For healthcare needs, there are pharmacies such as Walgreens and CVS Pharmacy in close proximity. Additionally, hospitals like Texas Health Presbyterian Hospital Plano and medical facilities like Family Medicine Associates of Texas are easily accessible. Parks such as Arbor Hills Nature Preserve provide opportunities for outdoor activities and relaxation. Overall, this area offers a mix of conveniences and recreational options that make it a desirable location for senior living in Carrollton.

Restaurants

• Main Street Cafe (0.4 miles)
• Sonic Drive-In (0.7 miles)
• Bread Zeppelin Salads Elevated (0.8 miles)
• McDonald's (1.9 miles)
• Eatzi's Market & Bakery (2 miles)
• Parkway Tavern (2 miles)
• Afrika Fusion (2 miles)

Places of Worship

• Prestonwood Baptist Church (0.7 miles)
• First Baptist Church at The Fields (4.2 miles)
• Ismaili Jamatkhana & Center (5 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Walmart Pharmacy (2.1 miles)
• CVS Pharmacy (2.5 miles)

Parks

• Arbor Hills Nature Preserve (1.5 miles)
• Coyote Creek Park (2.2 miles)
• Russell Creek Park (3 miles)
• Windhaven Meadows Park (3.3 miles)
• Shoreline Trail & Dog Run (4.5 miles)
• Addison Circle Park (4.8 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (3.2 miles)
• Panera Bread (3.3 miles)
• Mimi's Star Cafe (3.5 miles)

Hospitals

• Texas Health Presbyterian Hospital Plano (1.6 miles)
• The Heart Hospital Baylor Plano (3.8 miles)

Physicians

• Touchstone Imaging Plano (1.9 miles)
• Family Medicine Associates of Texas (1.9 miles)
• Plano Orthopedic & Sports Medicine Center (2.9 miles)
• Cornea Associates of Texas (3.2 miles)
• Dhat (3.6 miles)
• Dallas Associated Dermatologists (4.6 miles)
• The ENT & Allergy Centers of Texas (5 miles)

Theaters

• Cinemark (2.2 miles)

Transportation

• Trinity Mills Station (5.2 miles)