Atlas Point at Prestonwood Apartments in Carrollton, TX

Pros

• Atlas Point is a safe, friendly, and well-maintained community.
• Residents enjoy beautiful apartments with great kitchens and ample space for guests.
• The fitness program is outstanding, offering balance and strength, cardio/mobility, yoga, and water aerobics with certified instructors.
• A Sprinter van provides convenient access to grocery stores, restaurants, and other activities.
• The location is convenient to shopping, highways, and is close to an excellent hospital with great medical care.
• Residents appreciate the opportunity to direct their own activities without a rigid entertainment schedule.
• The staff are welcoming, helpful, and contribute to a warm, home-like atmosphere.
• The amenities are state-of-the-art, providing a luxury setting for seniors.

Cons

• The Spectrum TV and internet service is unreliable, forcing residents to rely on Spectrum and causing extended outages.
• It is described as dangerous and a disservice by management for continuing to require residents to use Spectrum.
• A resident felt deceived by staff regarding a final cleaning charge, believing there would be no charge but later receiving an $80 bill.
• Rent increases led a resident to move out, indicating dissatisfaction with rising costs.

Review

Atlas Point at Prestonwood Apartments in Carrollton is best suited for active, independent seniors 62 and up who want a luxury, maintenance-free living environment with real social vitality, strong wellness programming, and convenient access to shopping, highways, and medical care. The community earns its appeal from spacious apartment options - including two-bedroom layouts that accommodate guests - paired with a robust slate of amenities and a culture that favors resident-directed activity. In short, Atlas Point works best for those who prize a home-like atmosphere where they control their day, not a highly structured, prepackaged schedule.

Those who should consider alternatives are primarily budget-conscious residents or families seeking predictable, low-cost living, especially if monthly rent and ancillary charges are a central constraint. A few residents note that costs rise over time and that there can be friction around billing, such as final-clean charges that arrive after departure, depending on how staff interpreted policy. Additionally, prospective residents who require steady, interruption-free connectivity for TV and internet will want to evaluate service reliability and provider options, since outages or scheduled maintenance have been a recurring friction point for some families.

The strongest positives in Atlas Point's favor are tangible and broad. Location is a practical boon, with easy highway access and proximity to shopping and a nearby hospital renowned for medical care. Amenities are genuinely high end, and residents benefit from a generous fitness ecosystem that includes balance and strength training, cardio/mobility, yoga, and even water aerobics in season. The facility itself feels clean, well-kept, and welcoming, with attentive staff and a genuine sense of community among residents. A Sprinter van expands independence by reducing transportation concerns and enabling participation in offsite activities and errands, which many families rightly value as a meaningful quality-of-life uplift.

On the other hand, the most cited drawbacks cluster around utility reliability and financial clarity more than the living environment itself. Spectrum-based TV and internet service has been inconsistent, forcing residents to endure outages and frustrating delays in what should be straightforward connectivity for daily life and family communication. While management can and should negotiate with providers to improve reliability, this is a real trade-off for those who depend heavily on home connectivity. Financial transparency has also surfaced as a concern - move-out billing and certain charges have led to mixed experiences for former residents. These issues do not negate the overall quality of living, but they do demand careful review of contract terms and service expectations before signing.

Ultimately, the pros sufficiently offset the cons for a large segment of potential residents who value freedom, activity, and upscale living. The combination of a supportive staff, an active, warranty-worthy wellness program, and highly usable apartments creates a powerful value proposition for staying engaged and maintaining independence. The ability to direct one's own activities and the absence of an overly prescriptive entertainment schedule give Atlas Point a "home first" feel that resonates with residents who dislike rigid programming. The luxury feel - refined interiors, thoughtful design, and a well-appointed common area - rewards long-term residency with tangible daily satisfaction, not just aspirational amenities.

For families weighing options, Atlas Point is a strong recommendation if the goal is a vibrant, self-directed, luxury independent living experience with practical conveniences and proximity to essential services. It is less ideal for those on a tight budget, or for residents who require highly predictable connectivity and absolutely transparent, frictionless billing. Prospective residents should insist on a clear explanation of current pricing, bundled services, and any potential rent escalators; verify the reliability of the internet and TV provider, and request a clear path for resolving any future billing disputes. With a measured, on-site visit and conversations with current residents about daily life, Atlas Point can prove itself as a compelling choice for a family seeking longevity, safety, and an engaging senior lifestyle in the Carrollton area.

Located in Carrollton, Texas, this area offers a variety of amenities and services that cater to the needs of seniors. With several restaurants nearby such as Main Street Cafe and Bread Zeppelin Salads Elevated, seniors can enjoy convenient dining options. There are also places of worship like Prestonwood Baptist Church and First Baptist Church at The Fields for spiritual fulfillment. For healthcare needs, there are pharmacies such as Walgreens and CVS Pharmacy in close proximity. Additionally, hospitals like Texas Health Presbyterian Hospital Plano and medical facilities like Family Medicine Associates of Texas are easily accessible. Parks such as Arbor Hills Nature Preserve provide opportunities for outdoor activities and relaxation. Overall, this area offers a mix of conveniences and recreational options that make it a desirable location for senior living in Carrollton.

Restaurants

• Main Street Cafe (0.4 miles)
• Sonic Drive-In (0.7 miles)
• Bread Zeppelin Salads Elevated (0.8 miles)
• McDonald's (1.9 miles)
• Eatzi's Market & Bakery (2 miles)
• Parkway Tavern (2 miles)
• Afrika Fusion (2 miles)

Places of Worship

• Prestonwood Baptist Church (0.7 miles)
• First Baptist Church at The Fields (4.2 miles)
• Ismaili Jamatkhana & Center (5 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Walmart Pharmacy (2.1 miles)
• CVS Pharmacy (2.5 miles)

Parks

• Arbor Hills Nature Preserve (1.5 miles)
• Coyote Creek Park (2.2 miles)
• Russell Creek Park (3 miles)
• Windhaven Meadows Park (3.3 miles)
• Shoreline Trail & Dog Run (4.5 miles)
• Addison Circle Park (4.8 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (3.2 miles)
• Panera Bread (3.3 miles)
• Mimi's Star Cafe (3.5 miles)

Hospitals

• Texas Health Presbyterian Hospital Plano (1.6 miles)
• The Heart Hospital Baylor Plano (3.8 miles)

Physicians

• Touchstone Imaging Plano (1.9 miles)
• Family Medicine Associates of Texas (1.9 miles)
• Plano Orthopedic & Sports Medicine Center (2.9 miles)
• Cornea Associates of Texas (3.2 miles)
• Dhat (3.6 miles)
• Dallas Associated Dermatologists (4.6 miles)
• The ENT & Allergy Centers of Texas (5 miles)

Theaters

• Cinemark (2.2 miles)

Transportation

• Trinity Mills Station (5.2 miles)