The Madison On Marsh

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  • Interior

    A well-lit reception area with classic decor, featuring a central artwork and two ornate wall sconces.

  • Decor

    A cozy bedroom with yellow walls, a single bed, and decorative plants.

  • Living Room

    Elegant living room with a grand piano and comfortable seating.

  • Building

    A residential brick house with a driveway and carport under a clear blue sky.

  • Bedroom

    A cozy single-bed hospital room with floral bedding and warm yellow walls.

  • Dining

    An empty dining room with neatly arranged tables and chairs, featuring large windows with curtains.

  • Artwork

    A cozy library corner with armchairs and bookshelves.

  • Television

    A community room with tables, chairs, and a television for activities.

  • Exercise Equipment

    A physical therapy room with various rehabilitation and exercise equipment.

The Madison On Marsh

2245 Marsh Lane, Carrollton, TX 75006

For more information about senior living options: (844) 490-3973

3 from 26 reviews
5 stars
9
4 stars
4
3 stars
1
2 stars
3
1 stars
9

Skilled Nursing Facility

Overall Review of The Madison On Marsh

Pros

  • pro The therapy team at Madison on Marsh is described as outstanding, professional, and helpful, providing supportive encouragement to each individual patient.
  • pro A family member appreciates the care provided to their father, noting the regular medication, social interaction with staff, and decent meals which contributed to his well-being.
  • pro A reviewer highlights that the facility was clean and cheery, with attentive staff who provided comforting care during a difficult time for their loved one.
  • pro Another family member expresses gratitude for the finance office's assistance in navigating Medicaid applications and securing a long-term bed for their relative.
  • pro A positive experience is shared regarding the friendly staff members who made the stay less stressful and provided enjoyable food in a peaceful environment.
  • pro One user mentions feeling blessed to have found Madison on Marsh as it serves as their family's eyes and ears when they can't be there for their mother.
  • pro Multiple reviewers note that the staff has always been incredibly nice and caring towards residents.

Cons

  • pro The staff at the facility are unprofessional and rude, failing to assist residents properly.
  • pro Several staff members do not wear identification badges, raising safety concerns for residents.
  • pro Medication was missed for multiple days, jeopardizing resident health.
  • pro Communication from the administration is poor, leaving families uninformed about their loved ones' situations.
  • pro Administrative staff lack empathy and fail to provide adequate support during difficult times, such as after a resident's passing.
  • pro The facility has issues with cleanliness and maintenance, including reports of foul odors and pests in the rooms.
  • pro There are significant organizational problems during discharge processes, leading to chaos and frustration for families.
  • pro Residents experience neglect regarding their medical conditions and overall care, resulting in serious health complications.

Review

The Madison on Marsh facility has elicited a wide spectrum of experiences from families and residents alike, with some praising the care provided while others sharply criticize it. For those seeking a place for their loved ones, the mixed reviews raise significant concerns about professionalism, communication, and overall quality of care.

On one hand, several reviewers have expressed immense satisfaction with the assistance they received at Madison on Marsh. One family highlighted the outstanding therapy team that dedicates time to each patient while providing supportive encouragement. Similarly, another account detailed how a 96-year-old father benefitted greatly from regular medication administration, social interaction with staff members, and decent meals provided three times daily. The activity director was particularly commended for engaging residents in daily activities that kept them active and instilled peace of mind in families.

Conversely, many reviews paint a drastically different picture of the facility, emphasizing a disturbing lack of professionalism among staff. Multiple accounts indicate that staff members have been unhelpful or even rude when approached by family members who were anxious about their loved ones' care. Complaints regarding neglect in assisting residents with basic needs such as using the restroom also surfaced frequently. Some families were appalled by instances where vital signs were missed or where medication was not administered for days at a time—a gross oversight that puts residents’ health at risk.

Another troubling aspect of life at Madison on Marsh is the lack of proper identification among staff members. Reviews noted that some employees failed to wear badges as required by state law; this led to security concerns as anyone could potentially enter resident rooms without proper verification. The climate created by these issues fostered an environment where families felt powerless and worried about their loved ones' safety within the facility.

Communication—or the glaring lack thereof—was highlighted by multiple reviewers as one of Madison’s most significant failings. Many families felt frustrated by management's slow response times or outright unavailability when trying to get updates on their loved ones’ conditions or treatment plans. Several accounts described harrowing experiences where relatives only learned about emergencies such as hospital transfers after substantial delays or miscommunication had occurred—which dramatically raised stress levels during already difficult times.

Ultimately, despite positive individual experiences shared by some families regarding helpful nursing staff and adequate accommodations during rehab stays, the overarching sentiment appears fraught with warnings against considering this facility for long-term care or rehabilitation needs. As one reviewer poignantly stated: “Do not take your loved ones there if you love them.” Those looking for safe environments must weigh these divergent perspectives carefully before making decisions regarding care options for their family members.

In summary, while there are testimonials illustrating dedicated care from certain staff and effective therapy programs at Madison on Marsh, numerous reviews sharply criticize basic operational standards and compassion levels among personnel. Prospective residents’ families are encouraged to conduct thorough research into other alternatives before entrusting their loved ones to this facility, especially considering reports highlighting negligence and poor communication practices which directly affect resident wellbeing.

Features

Housing

  • 125 resident community capacity 125 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas Love (9 miles away) Dallas Love (9 miles away)
  • Dallas-Fort Worth International (12 miles away) Dallas-Fort Worth International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Madison On Marsh in Carrollton, TX is an assisted living community that offers a wide range of amenities and care services for seniors. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV in their fully furnished apartments. Community-operated transportation is available for outings and appointments, and a computer center is provided for residents to stay connected.

Dining at The Madison On Marsh is a restaurant-style experience, with special attention given to dietary restrictions. Meals are prepared and served by the staff, ensuring that residents receive proper nutrition. Private bathrooms are included in each apartment for added privacy and convenience.

For recreational activities, there is a fitness room and gaming room to keep residents active and engaged. The community also features beautiful outdoor spaces including gardens where residents can relax and enjoy nature. A small library provides reading material for those looking to unwind with a good book, and Wi-Fi/high-speed internet is available throughout the community.

Care services at The Madison On Marsh include 24-hour call systems and supervision, as well as assistance with daily activities such as bathing, dressing, and transfers. Medication management is provided by trained staff members, ensuring that residents stay on track with their medications. There is also a mental wellness program in place to support the emotional well-being of residents.

Residents have access to concierge services for any additional needs they may have, as well as fitness programs and scheduled daily activities for socialization. Planned day trips provide opportunities for exploration beyond the community's walls, while resident-run activities allow residents to take charge of their own enjoyment.

In terms of nearby amenities, The Madison On Marsh has three cafes, one park, 20 pharmacies, two physicians' offices, 12 restaurants, one transportation option, four places of worship nearby. This ensures that residents have easy accessibility to essential services and entertainment options.

Overall, The Madison On Marsh offers a comfortable and supportive environment for seniors in need of assisted living. With a range of amenities, care services, and nearby attractions, residents can enjoy a fulfilling and enriching lifestyle.

Nearby Places of Interest

Located in Carrollton, Texas, this area offers a variety of amenities within a short distance. With multiple restaurants ranging from Tex-Mex to fine dining, pharmacies, parks, places of worship, cafes, transportation options, physicians' offices, hospitals, and theaters nearby, residents have convenient access to everyday essentials and entertainment options. The proximity to healthcare facilities like Plano Orthopedic & Sports Medicine Center and The Heart Hospital Baylor Plano ensures easy access to medical services. The tranquil setting of parks such as Addison Circle Park and Russell Creek Park provides opportunities for outdoor activities and relaxation. Overall, this part of Carrollton offers a well-rounded environment for seniors looking for a comfortable and convenient place to reside.

Restaurants

  • Menas Tex-Mex Grill Cantina (0.9 miles)
  • Chick-Fil-A (1.3 miles)
  • The Mucky Duck Bar (2.1 miles)
  • Ida Claire (2.2 miles)
  • Kenny's Wood Fired Grill (2.3 miles)
  • Afrika Fusion (2.9 miles)
  • Al Biernat's North (3.1 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walmart Pharmacy (1.6 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)

Parks

  • Addison Circle Park (1.9 miles)
  • Russell Creek Park (5 miles)
  • Arbor Hills Nature Preserve (5.2 miles)
  • Coyote Creek Park (5.8 miles)
  • Windhaven Meadows Park (6.4 miles)

Places of Worship

  • Webb Chapel Church of Christ (3.2 miles)
  • Ismaili Jamatkhana & Center (3.8 miles)
  • Prestonwood Baptist Church (3.9 miles)
  • Episcopal Church Of The Transfiguration (4.6 miles)
  • First Baptist Church at The Fields (6 miles)
  • St Monica Catholic Church (6.5 miles)
  • Preston Hollow Presbyterian Church (7 miles)

Cafes

  • Starbucks (3.5 miles)
  • Starbucks (4.2 miles)
  • Mimi's Star Cafe (4.3 miles)
  • Starbucks (6.5 miles)
  • Panera Bread (6.9 miles)

Transportation

  • Trinity Mills Station (4.1 miles)
  • U-Haul Moving & Storage (6.3 miles)

Physicians

  • Plano Orthopedic & Sports Medicine Center (4.2 miles)
  • Family Medicine Associates of Texas (4.3 miles)
  • Touchstone Imaging Plano (5.3 miles)
  • Eye Care Associates (5.6 miles)
  • Dhat (6 miles)
  • The ENT & Allergy Centers of Texas (6.1 miles)
  • Eminent Medical Center (6.1 miles)

Hospitals

  • The Heart Hospital Baylor Plano (4.9 miles)
  • Texas Health Presbyterian Hospital Plano (5.1 miles)

Theaters

  • Cinemark (5.6 miles)
  • Cinemark (7 miles)
  • Alamo Drafthouse Cinema (7 miles)

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