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The Madison On Marsh in Carrollton, TX

The Madison On Marsh is a nursing home community in Carrollton, TX.

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The Madison On Marsh in Carrollton, TX

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  • Interior

    A well-lit reception area with classic decor, featuring a central artwork and two ornate wall sconces.

  • Decor

    A cozy bedroom with yellow walls, a single bed, and decorative plants.

  • Living Room

    Elegant living room with a grand piano and comfortable seating.

  • Building

    A residential brick house with a driveway and carport under a clear blue sky.

  • Bedroom

    A cozy single-bed hospital room with floral bedding and warm yellow walls.

  • Dining

    An empty dining room with neatly arranged tables and chairs, featuring large windows with curtains.

  • Artwork

    A cozy library corner with armchairs and bookshelves.

  • Television

    A community room with tables, chairs, and a television for activities.

  • Exercise Equipment

    A physical therapy room with various rehabilitation and exercise equipment.

2245 Marsh Lane, Carrollton, TX 75006

For more information about senior living options: (866) 208-4318

4.1 from 144 reviews
5 stars
103
4 stars
7
3 stars
2
2 stars
4
1 stars
28

Overall Review of The Madison On Marsh

common 18 reviews mention this

Food is a frequent bright spot

Meals and food quality are a recurring point of praise from residents and families.

Many reviewers describe the food as good, fresh, and consistently prepared, with some noting evening snacks and staff willing to accommodate preferences. Several comments also mention a need for better timing or quality on occasion, including reports of cold or messy meals. Dining is also brought up as part of overall daily comfort, not just a one-off detail.

  • An empty dining room with neatly arranged tables and chairs, featuring large windows with curtains.
caveat 16 reviews mention this

Care quality is uneven in reviews

Residents and families split widely on whether care and medical oversight feel reliably attentive.

Positive reviews frequently describe knowledgeable nursing leadership, residents being comfortable, and requests being handled well. At the same time, multiple critical reviews describe serious lapses, including medication problems, delayed responses, unanswered call buttons, and concerns about staffing levels impacting basic needs. Even reviewers who are generally positive sometimes flag communication or response gaps that can affect day-to-day confidence.

common 28 reviews mention this

Staff friendliness shows up often

Staff interactions—especially nurses, aides, and social work—are commonly described as kind and supportive.

A large share of reviewers praise the staff as caring, responsive, and focused on residents’ comfort and progress. Several name specific people who help with communication, discharge support, or coordinating care. Even among negative reviews, families often distinguish between individuals who care and broader concerns about processes or coverage.

caveat 12 reviews mention this

Communication can be hard for families

Families frequently mention difficulty getting timely updates by phone or about appointments.

Some reviewers say the facility keeps them informed and that leadership is approachable and available. But many others report challenges reaching the main line, getting follow-up calls, or receiving timely updates after tests, specialist visits, or therapy sessions. Several critical reviews also emphasize that information felt misleading or incomplete during care transitions and discharge planning.

common 14 reviews mention this

Clean, well-kept building is noted

A clean, well-kept environment comes up repeatedly across reviews.

Many reviewers describe the facility as clean, organized, and comfortable to walk into. Positive comments also tie cleanliness to peace of mind during short-term rehab stays and longer periods of care. A smaller number of negative reviews still include sanitation and odor concerns, which reinforces that cleanliness is generally noticed but not universally consistent in resident experiences.

common 2 reviews mention this

Close to local essentials

The community is near nearby restaurants, pharmacies, and healthcare offices.

Reviewers don’t provide extensive location commentary, but the listing includes nearby options that could help visiting routines. There are nearby pharmacy stops and common dining choices, along with medical offices for day-to-day needs. This can make errands and quick visits easier for families coordinating care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 125 resident community capacity 125 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Dallas Love (9 miles away) Dallas Love (9 miles away)
  • Dallas-Fort Worth International (12 miles away) Dallas-Fort Worth International (12 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Located in Carrollton, Texas, this area offers a variety of amenities within a short distance. With multiple restaurants ranging from Tex-Mex to fine dining, pharmacies, parks, places of worship, cafes, transportation options, physicians' offices, hospitals, and theaters nearby, residents have convenient access to everyday essentials and entertainment options. The proximity to healthcare facilities like Plano Orthopedic & Sports Medicine Center and The Heart Hospital Baylor Plano ensures easy access to medical services. The tranquil setting of parks such as Addison Circle Park and Russell Creek Park provides opportunities for outdoor activities and relaxation. Overall, this part of Carrollton offers a well-rounded environment for seniors looking for a comfortable and convenient place to reside.

Restaurants

  • Menas Tex-Mex Grill Cantina (0.9 miles)
  • Chick-Fil-A (1.3 miles)
  • The Mucky Duck Bar (2.1 miles)
  • Ida Claire (2.2 miles)
  • Kenny's Wood Fired Grill (2.3 miles)
  • Afrika Fusion (2.9 miles)
  • Al Biernat's North (3.1 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walmart Pharmacy (1.6 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)

Parks

  • Addison Circle Park (1.9 miles)
  • Russell Creek Park (5 miles)
  • Arbor Hills Nature Preserve (5.2 miles)
  • Coyote Creek Park (5.8 miles)
  • Windhaven Meadows Park (6.4 miles)

Places of Worship

  • Webb Chapel Church of Christ (3.2 miles)
  • Ismaili Jamatkhana & Center (3.8 miles)
  • Prestonwood Baptist Church (3.9 miles)
  • Episcopal Church Of The Transfiguration (4.6 miles)
  • First Baptist Church at The Fields (6 miles)
  • St Monica Catholic Church (6.5 miles)
  • Preston Hollow Presbyterian Church (7 miles)

Cafes

  • Starbucks (3.5 miles)
  • Starbucks (4.2 miles)
  • Mimi's Star Cafe (4.3 miles)
  • Starbucks (6.5 miles)
  • Panera Bread (6.9 miles)

Transportation

  • Trinity Mills Station (4.1 miles)
  • U-Haul Moving & Storage (6.3 miles)

Physicians

  • Plano Orthopedic & Sports Medicine Center (4.2 miles)
  • Family Medicine Associates of Texas (4.3 miles)
  • Touchstone Imaging Plano (5.3 miles)
  • Eye Care Associates (5.6 miles)
  • Dhat (6 miles)
  • The ENT & Allergy Centers of Texas (6.1 miles)
  • Eminent Medical Center (6.1 miles)

Hospitals

  • The Heart Hospital Baylor Plano (4.9 miles)
  • Texas Health Presbyterian Hospital Plano (5.1 miles)

Theaters

  • Cinemark (5.6 miles)
  • Cinemark (7 miles)
  • Alamo Drafthouse Cinema (7 miles)

Frequently Asked Questions

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