Sonoma House Assisted Living in Carrollton, TX

Sonoma House Assisted Living is an assisted living and memory care community in Carrollton, TX.

Information last verified: February 4, 2026

2056 East Hebron Parkway, Carrollton, TX 75007

For more information about senior living options: (866) 208-4318

4.2 from 35 reviews

5 stars

25

4 stars

3

3 stars

2

2 stars

0

1 stars

5

Overall Review of Sonoma House Assisted Living

differentiator 5 reviews mention this

Small-house design feels more personal

The property’s small-house setup is repeatedly described as more personal than large facilities.

Several residents and families describe Sonoma House as different from big communities because it uses multiple small houses rather than one large building. In the reviews, people mention that residents aren’t treated like a number and that the layout supports safety and comfort, including spaces organized around meals and social time. One family also notes a smaller maximum resident count per house, and others highlight that this configuration helps people stay engaged rather than spending all day in their rooms.

differentiator 4 reviews mention this

Care coordination supports memory

Families describe proactive care and strong support with medications and health changes.

Multiple reviews credit the team with noticing health needs and coordinating follow-up, including working with doctors and addressing medication management concerns. For memory-related needs, families describe structured daily care, the ability to help residents stay involved, and a smoother transition for loved ones moving into the community. Another family also specifically mentions support when hospice was needed, along with ongoing updates and comfort during end-of-life care.

common 4 reviews mention this

Dining quality is a frequent theme

Dining stands out in reviews, with both strong praise and a few serious complaints.

Some families say their loved ones enjoy the food and the snacks, and one review links improved appetite with the meals being served. The community also offers meal preparation and service as part of its care approach, including support for special dietary restrictions. At the same time, at least one review expresses dissatisfaction with food quality, so dining doesn’t land positively for everyone.

common 14 reviews mention this

Staff help and responsiveness are praised

Residents and families most often describe staff members as helpful, caring, and communicative.

Across many reviews, families emphasize being able to reach the staff easily and receiving communication about day-to-day needs and changes. Multiple people describe caregivers and nurses as genuinely invested in residents’ wellbeing, including support during transitions and ongoing encouragement to participate in activities. Several reviews also mention specific staff members and leadership as knowledgeable resources for families when concerns come up.

caveat 5 reviews mention this

Staffing and cleanliness concerns repeat

A recurring set of complaints centers on staffing gaps, cleanliness, and communication during care issues.

A subset of reviewers describe problems such as understaffing, caregiver or nursing turnover, and difficulty getting issues handled quickly or clearly. There are also complaints about room and common-area cleaning, with some families saying cleaning was not consistent. Other negative comments cite failures around specific safety practices and note that families felt they had to monitor or supplement care themselves.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

16 resident community capacity
Studio apartments

Types of Care

Assisted Living
Board and Care Home
Memory Care
Respite Care

Amenities

Beautician on-site
Cable or satellite TV
Computer center
Dining room
Financing advice
Full kitchen
Fully furnished
Garden
Guasts at mealtime
Guest parking
Hiking trails
Housekeeping services
Laundry
Move-in coordination
Outdoor space
Overnight guests
Party space
Resident parking
Respite or short term stays offered
TV room
Telephone
VA Benefits Consultation
Wi-Fi/high-speed internet available

Transportation

Dallas Love (12 miles away)
Dallas-Fort Worth International (13 miles away)
Transportation & parking

Care Services

24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Hospice care
Meal preparation and service
Medication management
Physical therapy
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Activities off-site
Arts and crafts
Book club
Community-sponsored activities
Cooking club
Educational speakers / life long learning
Fitness programs
Games
Gardening club
Live musical performances
Religious services
Scheduled daily activities
Stories

Languages Spoken

English

Nearby Places of Interest

Pharmacies

CVS Pharmacy (0.7 miles)
Walgreens (0.7 miles)
Walgreens (1.7 miles)
CVS Pharmacy (1.9 miles)
Walmart Pharmacy (2.2 miles)
Walgreens (2.2 miles)
CVS Pharmacy (2.4 miles)

Physicians

Family Medicine Associates of Texas (0.8 miles)
Touchstone Imaging Plano (2.9 miles)
Plano Orthopedic & Sports Medicine Center (4 miles)
Cornea Associates of Texas (4 miles)
Dhat (4.8 miles)
Dallas Associated Dermatologists (5.6 miles)
Texas Health Family Care (5.8 miles)

Restaurants

Main Street Cafe (1.6 miles)
Sonic Drive-In (1.9 miles)
Bread Zeppelin Salads Elevated (2 miles)
Rosa's Cafe (2.9 miles)
Afrika Fusion (2.9 miles)
McDonald's (2.9 miles)
Menas Tex-Mex Grill Cantina (2.9 miles)

Places of Worship

Prestonwood Baptist Church (1.9 miles)
First Baptist Church at The Fields (3.1 miles)
Ismaili Jamatkhana & Center (4.1 miles)
Webb Chapel Church of Christ (6.6 miles)

Parks

Arbor Hills Nature Preserve (2.2 miles)
Coyote Creek Park (3 miles)
Shoreline Trail & Dog Run (4.2 miles)
Russell Creek Park (4.2 miles)
Windhaven Meadows Park (4.3 miles)
Addison Circle Park (5.1 miles)
Sommerset (6.7 miles)

Hospitals

Texas Health Presbyterian Hospital Plano (2.6 miles)
The Heart Hospital Baylor Plano (4.9 miles)

Cafes

Starbucks (2.7 miles)
Starbucks (2.8 miles)
Panera Bread (3.2 miles)
Mimi's Star Cafe (4.6 miles)

Theaters

Cinemark (3.2 miles)
Cinemark (5.8 miles)

Transportation

Trinity Mills Station (4.2 miles)

Frequently Asked Questions

What floor plans and room types does Sonoma House Assisted Living offer?

Where is Sonoma House Assisted Living?

Does Sonoma House Assisted Living provide care for residents with dementia or Alzheimer's disease?

What photos are available for Sonoma House Assisted Living in Carrollton, Texas?

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