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Brookhaven Nursing & Rehab in Carrollton, TX

Brookhaven Nursing & Rehab is a nursing home community in Carrollton, TX.

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Brookhaven Nursing & Rehab in Carrollton, TX

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Brookhaven Nursing & Rehab Brookhaven Nursing & Rehab

1855 Cheyenne Dr, Carrollton, TX 75010

To contact a resident: (972) 439-3300

For more information about senior living options: (866) 208-4318

3.5 from 85 reviews
5 stars
44
4 stars
8
3 stars
3
2 stars
5
1 stars
25

Overall Review of Brookhaven Nursing & Rehab

common 34 reviews mention this

Staff support comes up often

Residents and families often describe staff who are attentive, helpful, and communicative.

Across the reviews, people repeatedly come back to how staff interact day to day—friendly attitudes, willingness to help, and being reachable when questions come up. Several reviewers say staff provided reassurance when issues happened and kept families informed. A few negative reviews describe the opposite experience, including not answering call lights and not coordinating well on care tasks, so the staff experience is not uniform.

caveat 20 reviews mention this

Cleanliness is a mixed picture

Cleanliness shows up as both a strength and a recurring concern in reviews.

Some reviews praise the building as clean and well-kept, including after changes in management. Others describe cleanliness problems with unclean areas, dirty hallways, and strong urine odors. A few comments also mention neglected basic care tasks like showers not being handled well and rooms not being properly cleaned, which heavily affects trust in daily care.

caveat 18 reviews mention this

Care quality varies by reviewer

Reviews describe both solid skilled-nursing support and serious lapses in care.

Many reviewers say care was solid—nurses and medical staff took care of patients, issues were addressed, medication providers were involved, and rehabilitation efforts helped residents recover or regain mobility. At the same time, several lower-rating reviews describe severe problems such as missed medication, delayed assistance with basics, and residents left soiled for long stretches. There are also concerns about coordination and communication, including families needing to manage care themselves after medication or staffing breakdowns.

common 12 reviews mention this

Food receives consistent feedback

Families frequently mention food as a positive part of the experience.

Food is mentioned in a number of reviews with comments ranging from “good” to “very delicious,” and some reviewers say dietary needs were addressed through the dining kitchen. A few reviews also describe disappointment with food, including that it was hard to like and that dietary preferences were not always satisfying. Overall, dining tends to be a frequently discussed day-to-day topic.

common 4 reviews mention this

Respite and rehab appear available

Reviews and the listing both point to rehab and respite stays.

Some reviewers describe using Brookhaven for respite or short-term needs before moving on, and others talk about rehab support and therapy involvement. The listing also indicates respite or short-term stays are offered, which aligns with families using the community as a temporary option. While the reviews are not uniformly positive about care delivery, therapy and rehab are repeatedly mentioned where experiences were positive.

common 6 reviews mention this

Activities help with daily routine

Multiple reviews mention structured activities and programming.

Several reviewers bring up daily activities, including bingo, cards, dominoes, Sudoku, movie days, and gardening, and they connect this to keeping residents occupied. Some reviews specifically name the activities director and describe a more engaged environment. A few other reviews focus on activity room conditions or unmet needs, so it seems to depend on the area and timing.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beautician on-site Beautician on-site
  • Respite or short term stays offered Respite or short term stays offered

Transportation

  • Dallas-Fort Worth International (13 miles away) Dallas-Fort Worth International (13 miles away)
  • Dallas Love (13 miles away) Dallas Love (13 miles away)

Care Services

  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Medication management Medication management

Nearby Places of Interest

This part of Carrollton, Texas offers a variety of healthcare services such as family medicine, imaging centers, orthopedic care, eye specialists, and dermatology clinics within a close proximity. There are several pharmacies in the area for easy access to medications. In terms of dining options, there are a mix of fast food and sit-down restaurants serving a range of cuisines. Additionally, there are cafes for coffee lovers to enjoy. Places of worship are available nearby for spiritual needs. The area also boasts several parks with walking trails and green spaces for outdoor recreation. Hospitals and theaters are within driving distance for medical emergencies and entertainment purposes. Public transportation options are available for easy access to other parts of the city. Overall, this part of Carrollton provides convenient access to essential services and amenities that may be beneficial for seniors considering the area for living.

Physicians

  • Family Medicine Associates of Texas (0.1 miles)
  • Touchstone Imaging Plano (3.3 miles)
  • Cornea Associates of Texas (4.3 miles)
  • Plano Orthopedic & Sports Medicine Center (4.7 miles)
  • Texas Health Family Care (5.3 miles)
  • Dhat (5.4 miles)
  • Legacy Dermatology (5.8 miles)

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Walgreens (0.4 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.8 miles)
  • Walmart Pharmacy (2.9 miles)

Restaurants

  • Main Street Cafe (2.2 miles)
  • Rosa's Cafe (2.4 miles)
  • Whataburger (2.4 miles)
  • Sonic Drive-In (2.5 miles)
  • Chick-Fil-A (2.6 miles)
  • Sonic Drive-In (2.7 miles)
  • Bread Zeppelin Salads Elevated (2.7 miles)

Cafes

  • Starbucks (2.2 miles)
  • Panera Bread (2.8 miles)
  • Starbucks (3.4 miles)
  • Mimi's Star Cafe (5.4 miles)

Places of Worship

  • First Baptist Church at The Fields (2.4 miles)
  • Prestonwood Baptist Church (2.6 miles)
  • Ismaili Jamatkhana & Center (4 miles)

Parks

  • Arbor Hills Nature Preserve (2.5 miles)
  • Coyote Creek Park (3.3 miles)
  • Shoreline Trail & Dog Run (3.7 miles)
  • Windhaven Meadows Park (4.7 miles)
  • Russell Creek Park (4.9 miles)
  • Addison Circle Park (5.9 miles)
  • Sommerset (6 miles)

Hospitals

  • Texas Health Presbyterian Hospital Plano (3 miles)
  • The Heart Hospital Baylor Plano (5.7 miles)

Theaters

  • Cinemark (3.6 miles)
  • Cinemark (5.3 miles)

Transportation

  • Trinity Mills Station (4.1 miles)

Frequently Asked Questions

Where is Brookhaven Nursing & Rehab?

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