Brookhaven Nursing & Rehab is a nursing home community in Carrollton, TX.
Information last verified:
1855 Cheyenne Dr, Carrollton, TX 75010
For more information about senior living options: (866) 208-4318
3.5 from 85 reviews
5 stars
44
4 stars
8
3 stars
3
2 stars
5
1 stars
25
Overall Review of Brookhaven Nursing & Rehab
common34 reviews mention this
Staff support comes up often
Residents and families often describe staff who are attentive, helpful, and communicative.
Across the reviews, people repeatedly come back to how staff interact day to day—friendly attitudes, willingness to help, and being reachable when questions come up. Several reviewers say staff provided reassurance when issues happened and kept families informed. A few negative reviews describe the opposite experience, including not answering call lights and not coordinating well on care tasks, so the staff experience is not uniform.
caveat20 reviews mention this
Cleanliness is a mixed picture
Cleanliness shows up as both a strength and a recurring concern in reviews.
Some reviews praise the building as clean and well-kept, including after changes in management. Others describe cleanliness problems with unclean areas, dirty hallways, and strong urine odors. A few comments also mention neglected basic care tasks like showers not being handled well and rooms not being properly cleaned, which heavily affects trust in daily care.
caveat18 reviews mention this
Care quality varies by reviewer
Reviews describe both solid skilled-nursing support and serious lapses in care.
Many reviewers say care was solid—nurses and medical staff took care of patients, issues were addressed, medication providers were involved, and rehabilitation efforts helped residents recover or regain mobility. At the same time, several lower-rating reviews describe severe problems such as missed medication, delayed assistance with basics, and residents left soiled for long stretches. There are also concerns about coordination and communication, including families needing to manage care themselves after medication or staffing breakdowns.
common12 reviews mention this
Food receives consistent feedback
Families frequently mention food as a positive part of the experience.
Food is mentioned in a number of reviews with comments ranging from “good” to “very delicious,” and some reviewers say dietary needs were addressed through the dining kitchen. A few reviews also describe disappointment with food, including that it was hard to like and that dietary preferences were not always satisfying. Overall, dining tends to be a frequently discussed day-to-day topic.
common4 reviews mention this
Respite and rehab appear available
Reviews and the listing both point to rehab and respite stays.
Some reviewers describe using Brookhaven for respite or short-term needs before moving on, and others talk about rehab support and therapy involvement. The listing also indicates respite or short-term stays are offered, which aligns with families using the community as a temporary option. While the reviews are not uniformly positive about care delivery, therapy and rehab are repeatedly mentioned where experiences were positive.
common6 reviews mention this
Activities help with daily routine
Multiple reviews mention structured activities and programming.
Several reviewers bring up daily activities, including bingo, cards, dominoes, Sudoku, movie days, and gardening, and they connect this to keeping residents occupied. Some reviews specifically name the activities director and describe a more engaged environment. A few other reviews focus on activity room conditions or unmet needs, so it seems to depend on the area and timing.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Skilled Nursing Facility
Amenities
Beautician on-site
Respite or short term stays offered
Transportation
Dallas-Fort Worth International (13 miles away)
Dallas Love (13 miles away)
Care Services
High acuity care
Incontinence care
Medication management
Nearby Places of Interest
This part of Carrollton, Texas offers a variety of healthcare services such as family medicine, imaging centers, orthopedic care, eye specialists, and dermatology clinics within a close proximity. There are several pharmacies in the area for easy access to medications. In terms of dining options, there are a mix of fast food and sit-down restaurants serving a range of cuisines. Additionally, there are cafes for coffee lovers to enjoy. Places of worship are available nearby for spiritual needs. The area also boasts several parks with walking trails and green spaces for outdoor recreation. Hospitals and theaters are within driving distance for medical emergencies and entertainment purposes. Public transportation options are available for easy access to other parts of the city. Overall, this part of Carrollton provides convenient access to essential services and amenities that may be beneficial for seniors considering the area for living.
Physicians
Family Medicine Associates of Texas (0.1 miles)
Touchstone Imaging Plano (3.3 miles)
Cornea Associates of Texas (4.3 miles)
Plano Orthopedic & Sports Medicine Center (4.7 miles)
Texas Health Family Care (5.3 miles)
Dhat (5.4 miles)
Legacy Dermatology (5.8 miles)
Pharmacies
CVS Pharmacy (0.3 miles)
Walgreens (0.4 miles)
CVS Pharmacy (2 miles)
Walgreens (2 miles)
CVS Pharmacy (2.1 miles)
CVS Pharmacy (2.8 miles)
Walmart Pharmacy (2.9 miles)
Restaurants
Main Street Cafe (2.2 miles)
Rosa's Cafe (2.4 miles)
Whataburger (2.4 miles)
Sonic Drive-In (2.5 miles)
Chick-Fil-A (2.6 miles)
Sonic Drive-In (2.7 miles)
Bread Zeppelin Salads Elevated (2.7 miles)
Cafes
Starbucks (2.2 miles)
Panera Bread (2.8 miles)
Starbucks (3.4 miles)
Mimi's Star Cafe (5.4 miles)
Places of Worship
First Baptist Church at The Fields (2.4 miles)
Prestonwood Baptist Church (2.6 miles)
Ismaili Jamatkhana & Center (4 miles)
Parks
Arbor Hills Nature Preserve (2.5 miles)
Coyote Creek Park (3.3 miles)
Shoreline Trail & Dog Run (3.7 miles)
Windhaven Meadows Park (4.7 miles)
Russell Creek Park (4.9 miles)
Addison Circle Park (5.9 miles)
Sommerset (6 miles)
Hospitals
Texas Health Presbyterian Hospital Plano (3 miles)
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
Maintaining cognitive fitness through engaging in various brain games, both traditional and digital, is crucial for seniors as it enhances memory retention, problem-solving abilities, and emotional well-being while helping to protect against age-related decline. A holistic approach that includes diverse activities, physical exercise, a balanced diet, and social interaction further supports mental health and cognitive function.
The article outlines strategies for keeping seniors' minds active through brain games and apps, highlighting the importance of cognitive exercises, social engagement, and a healthy lifestyle in combating cognitive decline. It emphasizes the benefits of various types of games and offers practical tips for maintaining mental wellness through enjoyable activities while acknowledging their limitations.
Brookhaven Nursing & Rehab photos
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Skilled Nursing Facility
Beautician on-site
Respite or short term stays offered
Dallas-Fort Worth International (13 miles away)
High acuity care
Incontinence care
Medication management
Fully furnished rooms with private bathrooms, restaurant-style dining, and 24/7 supervision plus engaging activities.
Exploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches
Engaging Brain Games and Innovative Apps to Keep Senior Minds Active
Effective Strategies for Keeping Seniors' Minds Active: A Deep Dive into Brain Games and Apps