Carrollton Autumn Leaves

Pros

• The residents at Autumn Leaves feel a genuine sense of care and warmth from the staff, creating a family-like atmosphere.
• Many loved ones thrive in the engaging activities and social opportunities offered at Autumn Leaves, significantly enhancing their quality of life.
• The facility is known for its high standard of cleanliness and maintenance, contributing to a welcoming environment.
• Staff members are praised for their attentiveness, responsiveness to concerns, and exceptional dedication to each resident's well-being.
• Families appreciate the convenience of on-site medical services, reducing the stress of transportation for appointments.
• Residents enjoy delicious meals tailored to their preferences, exceeding expectations even among picky eaters.
• Loved ones feel reassured knowing they can monitor the care provided through webcams placed in rooms, indicating transparency and trustworthiness.
• The community fosters strong relationships between residents and staff, leading to a vibrant and supportive living experience.

Cons

• The facility filed for bankruptcy and experienced high staff turnover, leading to concerns about the quality of care.
• Residents reported inadequate checks from staff, raising alarms about their well-being.
• After reopening post-COVID lockdown, there was a significant outbreak that resulted in several resident deaths, including one reviewer’s mother.
• Some residents felt uncomfortable with shared bathroom facilities that were located down the hall.
• One reviewer expressed dissatisfaction with the handling of a loved one's death and the theft of jewelry while in the facility's care.
• The laundry service lost personal items, causing frustration for residents and their families.

Review

Autumn Leaves of Carrollton stands out as a prominent memory care facility, gathering a diverse array of feedback from families who have entrusted their loved ones to its care. Upon entry, many visitors note an immediate sense of warmth and comfort that permeates the atmosphere. For some, it feels like home—a peaceful haven where residents are greeted by friendly staff who remember their names and engage actively with them. Families appreciate how the staff—from management to cleaning crew—demonstrate genuine care for each resident, creating an environment where individuals feel valued and respected. The connection between residents and staff is evident, bolstered by dedicated activities designed to foster social engagement.

One family recounted how their loved one thrived in the fostering environment provided by Autumn Leaves. They praised the facility for allowing participation in various activities that cater specifically to residents with varying levels of cognitive abilities. Innovative approaches from the activities director help incorporate those with advanced memory retention into roles that benefit others, reinforcing a sense of purpose among residents. Not only do families find comfort in this arrangement, but they also repeatedly emphasize their surprise at how much residents enjoy the meals served—a key area sometimes overlooked in senior living choices.

While many reviews laud Autumn Leaves for its caring staff and supportive atmosphere, concerns also emerge regarding operational challenges within the facility. One reviewer shared troubling experiences connected to major administrative issues: after three years of residing at Autumn Leaves, their loved one encountered significant changes when COVID-19 hit, ultimately resulting in tragic losses among residents due to infection surges linked to premature reopening decisions. Such unfortunate accounts highlight vital systemic flaws impacting care quality during crisis situations.

In contrast, numerous positive testimonials detail flourishing experiences despite these larger issues present during specific periods. Many families confirm satisfaction with maintenance standards and facility cleanliness while appreciating engaging activities such as crafts and karaoke nights that allow connectivity amongst families and residents alike—all designed to enrich daily life beyond mere physical care. Given that family involvement often enhances resident enjoyment and well-being, most reviewers express gratitude toward welcoming policies encouraging family participation.

However, not all critiques stem from operational troubles; some focus specifically on logistical matters such as room accommodations or items mismanaged by laundry services—an aspect generally regarded as needing improvement amidst otherwise stellar reviews about overall care quality. Feedback across the board emphasizes that high-quality caregiving takes center stage over aesthetic presentation; while the building may not be visually pleasing according to all visitors’ taste preferences—it’s apparent that most family members prioritize consistent attentive service over superficial appearances.

Amidst these varied experiences lies unanimous appreciation for numerous exceptional staff members who have significantly impacted families’ lives—individuals whose unwavering commitment fosters profound connections within this community setting. Many reviewers spotlight outstanding caregivers like Scott (the administrator), Kim (the activities director), Brett (the nurse), and Melissa (the admin) as exemplary embodiments of love translated into action through diligent service provision tailored thoughtfully around Alzheimer's patients’ unique needs.

Ultimately—as both positive narratives intertwine with cautionary notes regarding prior turmoil—the overall sentiment surrounding Autumn Leaves emphasizes compassion-driven support coupled with attention towards continual improvements reflecting authentic engagement between directors staffing every element within this space devoted explicitly towards ensuring cherished memories remain alive!

Located in Carrollton, Texas, this area offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With several physicians and pharmacies within a short distance, residents can easily access medical care and prescription medications. The abundance of cafes and restaurants provides plenty of dining options for those who enjoy eating out. Nearby places of worship offer opportunities for spiritual fulfillment, while the parks offer beautiful outdoor spaces for leisurely walks or picnics. For any emergencies or specialized medical needs, hospitals are just a few miles away. Additionally, transportation options such as Trinity Mills Station make it easy to explore the surrounding areas or travel to different parts of the city. Overall, this part of Carrollton provides a well-rounded community with essential services and recreational opportunities for seniors to enjoy their golden years.

Physicians

• Family Medicine Associates of Texas (0.4 miles)
• Touchstone Imaging Plano (3.2 miles)
• Cornea Associates of Texas (4.1 miles)
• Plano Orthopedic & Sports Medicine Center (4.8 miles)
• Texas Health Family Care (5 miles)
• Dhat (5.4 miles)
• Legacy Dermatology (5.5 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)

Cafes

• Starbucks (1.9 miles)
• Panera Bread (2.5 miles)
• Starbucks (3.4 miles)
• Mimi's Star Cafe (5.5 miles)

Restaurants

• Rosa's Cafe (2.1 miles)
• Whataburger (2.1 miles)
• Chick-Fil-A (2.2 miles)
• Main Street Cafe (2.3 miles)
• Sonic Drive-In (2.4 miles)
• Chipotle Mexican Grill (2.4 miles)
• Culver's (2.5 miles)

Places of Worship

• First Baptist Church at The Fields (2.3 miles)
• Prestonwood Baptist Church (2.6 miles)
• Ismaili Jamatkhana & Center (4.3 miles)

Parks

• Arbor Hills Nature Preserve (2.4 miles)
• Coyote Creek Park (3.2 miles)
• Shoreline Trail & Dog Run (3.3 miles)
• Windhaven Meadows Park (4.6 miles)
• Russell Creek Park (4.9 miles)
• Sommerset (5.7 miles)
• Addison Circle Park (6.1 miles)

Hospitals

• Texas Health Presbyterian Hospital Plano (3 miles)
• The Heart Hospital Baylor Plano (5.8 miles)

Theaters

• Cinemark (3.6 miles)
• Cinemark (5.4 miles)

Transportation

• Trinity Mills Station (4.4 miles)