Autumn Leaves Of North Carrollton At Castle Hills is an assisted living community in Carrollton, TX.
Information last verified:
1800 King Arthur Boulevard, Carrollton, TX 75010
For more information about senior living options: (866) 208-4318
Residents and families consistently describe staff as kind and attentive.
Across the reviews, families say the staff is responsive and treats residents with care and patience. Multiple reviewers mention nurses, med techs, caregivers, and leadership being approachable for concerns and updates. A few residents and families also describe staff as creating a supportive, family-like experience rather than a distant one.
Daily activities and frequent engagement show up often in resident experiences.
Residents are described as participating in activities throughout the day, with some reviewers noting music and an active schedule. Several families say their loved ones were smiling, laughing, and more engaged after moving in. Reviews also connect the activities to a sense of routine and involvement for residents.
Families describe a memory-care approach that emphasizes safety and supervision.
Memory care is a recurring focus in the reviews, including details about safety for residents who may wander. Families also describe hands-on assistance as needs increase, such as support with personal care tasks and help during late-stage progression. The care approach is reinforced by the community offering assistance with activities of daily living, medication management, and mental wellness programming.
Reviews frequently mention help during moves and ongoing responsiveness to families.
Several reviewers describe the move-in period as guided and supportive, with staff helping with the transition from a previous living situation. Families also mention quick responses to messages and concerns, including after-hours communication in at least one review. Multiple comments tie this to peace of mind during a stressful time.
A minority of reviewers raise serious concerns about care quality and communication.
Some negative reviews describe breakdowns in care and supervision, including reports of incidents that led to hospitalization. Others criticize management and communication, including claims about frequent changes in leadership and business practices. There are also complaints about unprofessional interactions, including a rude experience at the front desk.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
46 resident community capacity
Assisted Living
Respite Care
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Dallas-Fort Worth International (13 miles away) Dallas Love (13 miles away)
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities Resident-run activities Scheduled daily activitiesAutumn Leaves Of North Carrollton At Castle Hills is located at 1800 King Arthur Boulevard, Carrollton, TX 75010 in Denton County, Texas
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