Heritage Gardens Rehabilitation And Healthcare in Carrollton, TX
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2135 North Denton Drive, Carrollton, TX 75006
For more information about senior living options: (844) 490-3973
The receptionist/door greeter at Heritage Gardens is smiling and helpful with registration entry. Heritage Gardens is nice, with great staff and a wonderful smell. Heritage Gardens staff remember residents, greet them like friends, and provide compassionate, competent care. Heritage Gardens provides good service. Visitors have awesome, informative sessions with Heritage Gardens staff. The staff at Heritage Gardens are friendly and caring toward residents. Heritage Gardens has great facilities and staff. Heritage Gardens offers great classes with informative instructors who are highly recommended. The facility at Heritage Gardens is spotless, clean, and the staff are polite; it feels like home. The staff and leadership at Heritage Gardens are outstanding; they provide excellent care and create a loving, safe environment. The Heritage Gardens therapy team is amazing; therapists are caring and skilled. Heritage Gardens provides great care and compassion; highly recommended.
The reviewer states they would never recommend this nursing home, citing neglect that led to a grandmother's fall and hospitalization within 24 hours. The grandmother was left unattended and did not receive the most basic level of supervision and care. The staff allegedly told the family the employee responsible for the fall had been terminated, a claim later found to be false. The reviewer describes the experience as heartbreaking and infuriating, with the family feeling deceived. A reviewer notes a mom who fell out of bed without rails and inconsistent stories from staff about the incident. The facility is described as horrible and unacceptable, with long wait times for the call button and a lack of compassion. One reviewer urges people not to send loved ones there and to stay away. A reviewer recounts a four-day stay in which medications were not given and dialysis machines were inadequate. Another reviewer complains that the facility overstaffed during the day and had little staff after 4 pm, leading to slow care.Heritage Gardens Rehabilitation and Healthcare in Carrollton, TX is best suited for families prioritizing robust post-acute rehab in a warm, home-like setting where therapy is a standout and the caregiving tone feels genuinely attentive. This community often earns praise for a front-line team that remembers residents, greets families warmly, and creates a welcoming, homey atmosphere. For families focused on building mobility, regaining daily living skills, and benefiting from an active therapy program, Heritage Gardens can deliver meaningful gains and a sense of genuine caring that many residents and families value deeply.
Those who may want to consider alternatives include families with heightened safety concerns or complex medical needs that require ironclad, consistently flawless supervision. Several reviews highlight serious red flags around consistency and safety: neglect or inadequate supervision leading to falls, delayed response to call bells, and inconsistent medication management. Language barriers on certain shifts, night-time understaffing, and reports of ad hoc communications about care plans suggest that, for residents with high risk of medical complications or those who require vigilant, around-the-clock monitoring, other facilities may offer more uniform safety and governance. For families chasing pristine state ratings or a highly modern campus, there are facilities with different strengths and track records worth evaluating.
The facility's strongest lever is its rehab and therapy engine. When rehab is the primary objective, Heritage Gardens can be exceptionally effective: therapists, nurses, and rehab aides are repeatedly described as capable, compassionate, and deeply engaged in helping residents regain strength and independence. The environment surrounding therapy - well-maintained gyms, a professional approach to planning and progressing regimens, and staff who stay with residents through the recovery arc - tends to offset other concerns for families who emphasize functional outcomes. In short, if the goal is to rebuild walking ability, balance, or endurance, the therapy team at Heritage Gardens frequently earns the benefit of the doubt.
However, the strongest therapy program does not erase consistently cited operational weaknesses. A recurrent theme across reviews is that care quality can feel uneven from shift to shift and unit to unit. Instances of delayed call-bell responses, incomplete adherence to care plans, and inconsistent communication about medications or discharge timing undermine confidence in the daily experience, especially for residents who require steady supervision and predictable routines. When these issues surface, they tend to diminish the overall value even for residents who otherwise benefit from excellent rehabilitation. In extreme cases, families describe profoundly negative experiences tied to safety and care execution, which cannot be dismissed as isolated incidents.
From a practical decision-making standpoint, a family weighing Heritage Gardens should anchor their inquiry in two questions: Is rehab progress the top priority, and can ongoing family oversight be sustained to ensure safety and adherence to a rigorous plan of care? If the answer to the first is yes, arrange a multi-time, multi-staff tour that includes administration, the DON, and nursing leadership; request to observe the rehab gym during therapy sessions; ask for concrete metrics on response times for call bells; and review a current plan of care with the nurse manager. Also verify staffing levels for evenings and weekends, and probe how the facility handles med reconciliations, infection control, and any past safety incidents. Read the current state and Medicare ratings in tandem with first-hand experiences from recent families to calibrate expectations.
In the end, Heritage Gardens functions best as a solid option for post-acute residents who value a strong therapy framework, a caring frontline culture, and a homelike ambience, provided due diligence is performed and ongoing family engagement is maintained. For families with critical safety concerns, persistent care-plan adherence issues, or a demand for consistently flawless night staffing and supervision, alternatives should be seriously considered. The facility's positive, patient-centered edge is real, but safety and consistency cannot be assumed without careful verification and active involvement from loved ones during the care journey.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas-Fort Worth International (9 miles away) Dallas Love (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Gardens Rehabilitation And Healthcare is an assisted living community located in Carrollton, TX. This community offers a wide range of amenities and care services to meet the needs of its residents.
The amenities at Heritage Gardens include a beauty salon for residents to enjoy haircuts and styling, as well as cable or satellite TV for entertainment. Community operated transportation is available for those who need assistance getting around, and there is a computer center for residents to use for various activities. The dining room provides restaurant-style dining experiences, with meals prepared and served by the staff. Fitness room and wellness center are also available for residents to stay active and maintain their physical health. The gaming room and small library offer recreational activities for leisure time.
The fully furnished living spaces feature private bathrooms and kitchenettes, providing residents with a comfortable and convenient living environment. Housekeeping services are provided to ensure that the community remains clean and tidy. Move-in coordination is offered to assist new residents with transitioning into their new home. Outdoor spaces such as gardens are available for residents to enjoy nature.
Care services provided at Heritage Gardens include 24-hour call system and supervision to ensure the safety of all residents. Assistance with activities of daily living, such as bathing, dressing, and transfers, is available as needed. Medication management is provided to ensure that residents receive their medications appropriately. Special dietary restrictions can be accommodated, including diabetes diets.
In terms of nearby amenities, Heritage Gardens has one park nearby where residents can enjoy outdoor activities or take a stroll. There are also several pharmacies, restaurants, places of worship, a theater and transportation options in close proximity.
Overall, Heritage Gardens Rehabilitation And Healthcare offers a comfortable living environment with various amenities and care services to support the needs of its residents in Carrollton, TX.
Heritage Gardens Rehabilitation And Healthcare is located at 2135 North Denton Drive, Carrollton, TX 75006 in Dallas County, Texas
Heritage Gardens Rehabilitation And Healthcare on seniors.fyi includes 15 photos including images showing interior, physical therapy, windows, living room, rehabilitation, exercise equipment, landscaping, dining, and more.
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