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Heritage Gardens Rehabilitation And Healthcare in Carrollton, TX

Heritage Gardens Rehabilitation And Healthcare is a nursing home community in Carrollton, TX.

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Heritage Gardens Rehabilitation And Healthcare in Carrollton, TX

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  • Interior

    A dining room with tables covered in red tablecloths and large windows allowing natural light.

  • Outdoors

    A black shuttle bus parked outside a building, labeled 'Texas Health Presbyterian Hospital.'

  • Decor

    A minimalist bedroom with two beds and wooden flooring.

  • Living Room

    A spacious living room with a leather sofa and coffee table, featuring large windows that allow natural light to fill the space.

  • Building

    The image shows the entrance of a hospital with a driveway and vehicles parked nearby.

  • Architecture

    A building entrance with landscaped greenery and a clear sky backdrop.

  • Windows

    A cozy living room with a large sectional sofa and a small coffee table, illuminated by natural light through multiple windows.

  • Dining

    A spacious dining room with a large wooden table and chairs, illuminated by a stylish chandelier.

  • Kitchen

    A modern kitchen with white cabinets and appliances.

  • Fireplace

    Cozy living room with a sofa, bookshelves, and a fireplace.

  • Exercise Equipment

    Indoor rehabilitation stairs used for physical therapy exercises.

  • Dining Table

    An elegantly set dining table with a floral centerpiece and candles.

  • Healthcare

    A spacious rehabilitation room equipped with exercise machines, treatment tables, and seating for patients.

  • Rehabilitation

    A rehabilitation room equipped for physical therapy with elderly individuals in wheelchairs.

2135 North Denton Drive, Carrollton, TX 75006

For more information about senior living options: (866) 208-4318

4.2 from 93 reviews
5 stars
70
4 stars
3
3 stars
1
2 stars
2
1 stars
17

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2025

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Overall Review of Heritage Gardens Rehabilitation And Healthcare

differentiator 10 reviews mention this

Therapy and rehab team stands out

The therapy team is repeatedly described as skilled, supportive, and focused on progress.

Many residents and families describe the rehab and therapy team as knowledgeable and effective, with examples like helping someone strengthen legs for walking and working through patient-specific needs. Several reviews also mention that therapists and nursing work together to create a plan and address concerns quickly. A number of reviewers specifically connect the experience to better outcomes after rehab or post-acute care.

differentiator 2 reviews mention this

In-house dialysis support mentioned

Residents mention dialysis support, including in-house help or transitioning dialysis into the home setting.

At least two reviews tie the experience to dialysis support—one notes in-house dialysis, and another describes a transition to having dialysis at home after help coordinating a transfer. This is one area where residents and families connect the facility’s services to ongoing medical needs, not just short-term therapy.

common 28 reviews mention this

Staff warmth is a consistent theme

Across reviews, residents and families describe staff members as caring, friendly, and responsive.

The most frequent positive theme is how residents are treated day to day, with multiple reviews describing staff as caring, attentive, and respectful toward residents and families. Several reviews also highlight how specific team members helped resolve issues quickly or provided reassurance during visits and admissions. Even amid complaints, other reviewers still describe portions of the team as compassionate and supportive.

caveat 6 reviews mention this

Call response and supervision complaints

Some residents and families report slow call-button response or inadequate supervision.

A recurring concern is that call systems and staffing coverage did not feel reliable, including reviews describing long wait times to get help or residents being left unattended. There are also accounts of falls and incidents where families felt supervision and basic care were not carried out as expected. These reviews stand out because they describe safety and timeliness issues rather than minor service preferences.

common 8 reviews mention this

Cleanliness and odor control get praise

Multiple reviews describe the facility as clean, well maintained, and free of noticeable odors.

Several reviewers comment on cleanliness, including rooms and bathrooms being kept up and the facility not smelling unpleasant. A subset of reviews also describes residents as clean and the environment as well cared for during visits and stays. A separate negative review about a dirty room is the main outlier, but most cleanliness comments are positive.

caveat 3 reviews mention this

Dining experience is mixed

Food and dining are sometimes praised, but there are also complaints about meals.

Some families describe the food as good and served on time, and at least one review connects meals to the overall rehab experience. Other feedback is less favorable, including criticism of dining logistics and meal quality or variety. Overall, dining appears to be inconsistent across reviewer accounts.

  • A dining room with tables covered in red tablecloths and large windows allowing natural light.
  • A spacious dining room with a large wooden table and chairs, illuminated by a stylish chandelier.
common 2 reviews mention this

Nearby essentials feel close

Nearby pharmacies and medical services are within a few miles.

For practical needs, the location is close to services like pharmacies and clinics. This can make it easier for families to handle errands or coordinate appointments while a loved one is receiving care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Dallas-Fort Worth International (9 miles away) Dallas-Fort Worth International (9 miles away)
  • Dallas Love (9 miles away) Dallas Love (9 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walmart Pharmacy (0.6 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (3.2 miles)

Places of Worship

  • Ismaili Jamatkhana & Center (0.8 miles)
  • Webb Chapel Church of Christ (3.8 miles)
  • First Baptist Church at The Fields (4.4 miles)
  • Prestonwood Baptist Church (5.2 miles)
  • Episcopal Church Of The Transfiguration (7.4 miles)

Transportation

  • Trinity Mills Station (1.1 miles)
  • U-Haul Moving & Storage (6.3 miles)

Restaurants

  • Menas Tex-Mex Grill Cantina (3.2 miles)
  • Chick-Fil-A (3.5 miles)
  • Ida Claire (5 miles)
  • The Mucky Duck Bar (5 miles)
  • Whataburger (5 miles)
  • Main Street Cafe (5.1 miles)
  • Afrika Fusion (5.1 miles)

Physicians

  • Family Medicine Associates of Texas (3.9 miles)
  • Plano Orthopedic & Sports Medicine Center (6.5 miles)
  • Touchstone Imaging Plano (6.6 miles)

Theaters

  • Cinemark (4.2 miles)
  • Cinemark (6.9 miles)

Parks

  • Addison Circle Park (4.8 miles)
  • Arbor Hills Nature Preserve (6.1 miles)
  • Coyote Creek Park (6.9 miles)
  • Russell Creek Park (7.2 miles)
  • Shoreline Trail & Dog Run (7.5 miles)

Cafes

  • Starbucks (5.9 miles)
  • Starbucks (5.9 miles)
  • Starbucks (6.1 miles)
  • Panera Bread (6.8 miles)
  • Mimi's Star Cafe (6.9 miles)

Hospitals

  • Texas Health Presbyterian Hospital Plano (6.3 miles)
  • The Heart Hospital Baylor Plano (7.4 miles)
  • Medical Center of Lewisville (7.4 miles)

Frequently Asked Questions

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