Sandy Lake Rehabilitation And Care Center
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1410 East Sandy Lake Road, Coppell, TX 75019
For more information about senior living options: (844) 490-3973
The staff at Sandy Lake Rehab and Care Center is attentive and kind towards the residents. Dr. Hernandez provides outstanding medical care and communication. The activities planned for the residents, especially BINGO, are loved by the residents. The facility itself always looks nice and pleasant. Sandy Lake is a great place with a caring and helpful staff.
The staff at Sandy Lake Rehabilitation and Care Center neglected the residents, leading to deteriorating health and neglectful treatment. The facility had mental patients roaming the halls screaming at each other, creating a chaotic and unsettling environment. The staff took too long to respond to calls for assistance in using the restroom, causing discomfort and unsanitary conditions for the residents. Outside people seemed to care more for the residents than the actual staff working at the facility. The nurses and CNAs ignored a resident who needed help getting into bed, despite multiple staff members being present in the hallway. The agency nurse gave a resident regular water instead of thickened liquids, potentially causing harm due to her medical condition. The cleanliness of the facility was lacking, with dirty toilets, spider webs on the ceiling, and uncleaned spills not being properly addressed. Neglectful care at Sandy Lake resulted in a uti turning into sepsis that ultimately led to a patient's death. The management staff at the facility were rude and hateful towards family members, while good staff members were outnumbered by inept ones. Urgent requests for help were not taken seriously by staff members who seemed uncaring or apathetic towards their responsibilities. Staff members neglected patients' needs during quarantine for COVID-19, leaving them lying in wet beds without assistance. The overall attitude of staff members was rude and lost at all times, making it an unpleasant experience for both patients and their families. A new activity director was observed speaking sarcastically and degradingly to residents, showing a lack of empathy and professionalism. Services that were promised but not delivered consistently led to ongoing frustration with the level of care provided at Sandy Lake Rehab. Despite high fees charged by the facility, service quality was below par and issues raised by family members were not properly addressed.Sandy Lake Rehabilitation and Care Center has received mixed reviews from individuals who have had loved ones staying at the facility. One reviewer shares a concerning experience with their wife, who was neglected by the staff. They mention that their wife had to wait for extended periods of time before receiving assistance in using the restroom, resulting in discomfort and unhygienic conditions. The staff also chastised her for requesting help. Furthermore, mental patients were observed screaming at each other, creating a distressing environment. Meals were frequently delayed, and there was a lack of attention to tracking her health as she deteriorated.
Another individual recounts their dissatisfaction with the care provided to their grandmother at Sandy Lake Rehabilitation and Care Center. They express disappointment in how residents were treated, noting that outside people who came to assist seemed to care more than the actual staff working at the facility. The reviewer witnessed an incident where a resident needed help getting into bed but was ignored by multiple nurses and CNAs despite their presence in the hallway. The individual eventually had to seek help from someone who typically helps sign people in and out of the facility.
In contrast, one reviewer speaks positively about the care their mother received at Sandy Lake Rehabilitation and Care Center. They highlight the kindness and attentiveness of the staff towards both their mother and other residents. The doctor attending to their mother's medical needs is praised for his outstanding care and clear communication with both patient and family members. Additionally, their mother enjoyed participating in activities such as bingo.
However, another reviewer raises serious concerns about neglectful care leading to the death of their loved one due to sepsis caused by a urinary tract infection (UTI). They blame understaffing and inept staff for failing to adequately address medical issues. The management staff is described as rude and hateful, while rooms are small and poorly maintained.
On a more positive note, one reviewer shares that they had an excellent experience at Sandy Lake Rehabilitation and Care Center. They were pleased with the facility's appearance, the information provided during a tour, and look forward to placing their loved one there.
Continuing on a negative note, another family member recounts an incident where urgent assistance was ignored by a nurse at Sandy Lake Rehabilitation and Care Center. Their family member was choking on food, and despite requesting help from the nurse, no action was taken for hours. This lack of care left a strong impression of indifference.
Lastly, a former patient shares a distressing experience during their stay at Sandy Lake Rehabilitation and Care Center. They describe issues with lack of assistance and neglectful behavior from staff members. The individual alleges that the staff would often neglect patients while attending to personal conversations in the hallway. The night shift is particularly criticized for leaving patients in wet beds without aid. Furthermore, they claim that their false teeth were thrown away without reimbursement.
Overall, reviews of Sandy Lake Rehabilitation and Care Center showcase both positive experiences emphasizing attentive care and engaging activities for residents as well as negative experiences highlighting neglectful behavior from staff members, understaffing issues, rude management personnel, subpar cleanliness standards, and delayed response to urgent situations.
123 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas-Fort Worth International (7 miles away) Dallas Love (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sandy Lake Rehabilitation And Care Center in Coppell, TX is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a variety of amenities designed to cater to the needs and preferences of its residents. A beauty salon is available for those who enjoy getting pampered, while cable or satellite TV ensures that entertainment options are readily accessible. Community operated transportation is provided for ease of mobility, and a computer center offers access to technology. Dining at Sandy Lake Rehabilitation And Care Center is an enjoyable experience with a spacious dining room and restaurant-style meals. The fitness room allows residents to stay active and maintain their physical health, while the gaming room is perfect for recreational activities. Outdoor space and a garden provide opportunities for relaxation and enjoying nature. There's also a small library for book lovers to indulge in reading, as well as Wi-Fi/high-speed internet for those who prefer to stay connected digitally.
Care services at Sandy Lake Rehabilitation And Care Center are comprehensive and compassionate. With 24-hour call system and supervision, residents can feel safe knowing help is always available when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions are accommodated, including diabetes diets, ensuring that nutritional needs are met. Medication management is also offered to ensure proper administration of medications. Mental wellness programs are in place to support the emotional well-being of residents.
In addition to exceptional amenities and care services, Sandy Lake Rehabilitation And Care Center prioritizes resident engagement through various activities. From fitness programs to planned day trips, there's no shortage of opportunities for residents to socialize and have fun. Resident-run activities encourage active participation from residents themselves, giving them a say in shaping their community experience. Scheduled daily activities provide structure while allowing flexibility based on individual preferences.
Located in Coppell, TX, this assisted living community is conveniently surrounded by several pharmacies, restaurants, transportation options, places of worship, and theaters. This ensures that residents have easy access to essential services and amenities outside the community.
At Sandy Lake Rehabilitation And Care Center, residents can experience a comfortable and enriching lifestyle with personalized care and a vibrant community atmosphere.
This part of Coppell, Texas is a well-connected and convenient area with various amenities within a short distance. Trinity Mills Station offers easy access to public transportation, while nearby pharmacies like CVS and Walgreens provide accessible healthcare services. There are also a variety of dining options ranging from fast food to sit-down restaurants, as well as entertainment venues such as theaters like Cinemark for leisure activities. Additionally, there are places of worship for spiritual fulfillment, physicians' offices for medical care, and hospitals like the Medical Center of Lewisville in close proximity for any healthcare needs. Parks like Shadow Ridge Park offer opportunities for outdoor recreation, while cafes like Starbucks provide cozy spots for socializing and relaxation. Overall, this part of Coppell offers a convenient and vibrant community perfect for seniors looking to enjoy their retirement years in comfort and convenience.
Sandy Lake Rehabilitation And Care Center is located at 1410 East Sandy Lake Road, Coppell, TX 75019 in Denton County, Texas
Sandy Lake Rehabilitation And Care Center on seniors.fyi includes 4 photos including images showing interior, exercise equipment, healthcare, gazebo, garden, fountain, landscaping, outdoors, and more.
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