Sandy Lake Rehabilitation And Care Center in Coppell, TX
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1410 East Sandy Lake Road, Coppell, TX 75019
For more information about senior living options: (844) 490-3973
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The staff are the best and consistently kind and attentive. Grace, the activities director, is amazing and makes residents feel included. The facility is clean, well-maintained, and inviting. Linda provides care to residents like family and remains upbeat. Kimberly Lockett is a rockstar nurse who delivers thoughtful, attentive care. Connie is an awesome caregiver who brightens residents' days. Rebecca at the front desk provides warm, helpful communication and tours. The activities program is outstanding and keeps residents engaged and happy. The administrator and DON are fantastic, approachable leaders. Star the housekeeper helps create a pristine, comfortable environment.
They describe the care as neglectful, with staff failing to read charts, monitor vitals, or administer medications promptly. They report dirty conditions, including rooms and bathrooms that are dirty, with diapers and soiled linens. They criticize meals as cold or unappealing and note a small, outdated menu. They observe understaffing and long response times, undermining resident safety. They describe staff as rude or unhelpful and note poor communication between shifts and with families. They warn others to avoid the facility, labeling it unsafe or like a horror story. They point to management turnover and inconsistent leadership as contributing to poor care. They cite infection-control lapses, such as letting a COVID-positive roommate remain in a shared room for days.Sandy Lake Rehabilitation and Care Center in Coppell is best suited for families seeking a rehab-forward environment where personal connections with staff can translate into real progress and a home-like atmosphere. It works well for short-term post-acute stays, long-term care, and memory-support needs when the emphasis is on structured activities and attentive day-to-day care from a committed team. Those prioritizing a highly regulated, consistently staffed memory-care setting with rigid oversight and uniform experiences across wings may want to consider alternatives.
The strongest signal across reviews is the extraordinary emphasis on people. Grace Ezenwa, the activities director, consistently emerges as a game changer - driving a robust calendar, ensuring residents participate, and infusing the halls with warmth and energy. The nursing and caregiving staff - names like Connie, Kim, Linda, Juwana, Ella, Sirjana, and many others - are repeatedly described as caring, responsive, and loving, with several families crediting individuals who treated their relatives as family. Front-desk and administrative staff - Rebecca, Patti, Andrea Franco, Lori, and others - are highlighted for accessibility, clear communication, and a genuine willingness to help families navigate admissions, daily questions, and care plans. When the staff cohesion holds, Sandy Lake can feel like an engaged, community-driven home rather than a sterile facility.
Cleanliness and the physical environment frequently earn praise. The building is described as attractive, well-kept, and welcoming, with many noting fresh smells, tidy rooms, and well-maintained grounds. The therapy team - rehab nurses, physical and occupational therapists, and speech therapists - receives strong commendations for encouraging movement, improving independence, and delivering results that often shorten the path home. Families frequently point to medical oversight from physicians such as Dr. Hernandez and to the coordinated approach of the DON and admissions staff as critical to progress and confidence in the care plan. The combination of a lively activities program and solid clinical care creates meaningful momentum for residents who want to stay active and attain tangible improvements.
Yet the facility does carry notable caveats. A subset of reviews describe serious downsides: occasional understaffing, slow response times to care needs, and gaps in cleanliness or organization on certain shifts. Several accounts reference miscommunications between shifts, lapses in routine care, or medications and supplies not handled promptly. There are also repeated cautions about experiences in memory care and about leadership turnover, with some families reporting better experiences when a stable clinical and administrative team is in place and others warning that high turnover can undermine consistency. A few reviewers explicitly advise avoiding Sandy Lake if the family's loved one requires uncompromising oversight, a consistently calm environment, or meticulous attention to cleanliness and baths, particularly in memory-care settings.
The key tension then is how the positive, person-centered strengths stack up against the risk of inconsistent coverage and management gaps. Where Grace and the DON or the wound-care nurse team are present and the admission process aligns the family with a clear, active plan, the positives dominate: meaningful daily engagement, visible staff warmth, reliable family updates, and real progress in rehab. When staffing or leadership gaps appear, however, experiences can deteriorate quickly - especially if calls for help are not answered promptly, or if communication between departments breaks down. Families should be prepared to directly assess staffing levels, request to meet the care team on the floor, and set expectations early about response times and daily routines.
For families weighing Sandy Lake, the practical takeaway is clear: this community can be an excellent fit for those who prize a vibrant, people-first culture and strong rehab potential, provided there is vigilance about staffing stability and systematic follow-through. Prepare to tour and observe on multiple shifts, ask pointed questions about nurse-to-resident ratios, and probe how the facility handles memory-care needs, laundry and cleanliness, and the transition from rehab to long-term care. If the priority is unwavering, uniform quality across all residents, or if the loved one requires highly consistent oversight, alternatives with demonstrably steadier staffing and memory-care protocols should be considered. In a setting where Grace, Kim, Connie, and the nursing team are aligned with the DON and front-office leadership, Sandy Lake delivers a warm, capable home that can redefine what rehab and care feel like for families willing to partner closely with the staff.
123 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas-Fort Worth International (7 miles away) Dallas Love (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sandy Lake Rehabilitation And Care Center in Coppell, TX is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a variety of amenities designed to cater to the needs and preferences of its residents. A beauty salon is available for those who enjoy getting pampered, while cable or satellite TV ensures that entertainment options are readily accessible. Community operated transportation is provided for ease of mobility, and a computer center offers access to technology. Dining at Sandy Lake Rehabilitation And Care Center is an enjoyable experience with a spacious dining room and restaurant-style meals. The fitness room allows residents to stay active and maintain their physical health, while the gaming room is perfect for recreational activities. Outdoor space and a garden provide opportunities for relaxation and enjoying nature. There's also a small library for book lovers to indulge in reading, as well as Wi-Fi/high-speed internet for those who prefer to stay connected digitally.
Care services at Sandy Lake Rehabilitation And Care Center are comprehensive and compassionate. With 24-hour call system and supervision, residents can feel safe knowing help is always available when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions are accommodated, including diabetes diets, ensuring that nutritional needs are met. Medication management is also offered to ensure proper administration of medications. Mental wellness programs are in place to support the emotional well-being of residents.
In addition to exceptional amenities and care services, Sandy Lake Rehabilitation And Care Center prioritizes resident engagement through various activities. From fitness programs to planned day trips, there's no shortage of opportunities for residents to socialize and have fun. Resident-run activities encourage active participation from residents themselves, giving them a say in shaping their community experience. Scheduled daily activities provide structure while allowing flexibility based on individual preferences.
Located in Coppell, TX, this assisted living community is conveniently surrounded by several pharmacies, restaurants, transportation options, places of worship, and theaters. This ensures that residents have easy access to essential services and amenities outside the community.
At Sandy Lake Rehabilitation And Care Center, residents can experience a comfortable and enriching lifestyle with personalized care and a vibrant community atmosphere.
This part of Coppell, Texas is a well-connected and convenient area with various amenities within a short distance. Trinity Mills Station offers easy access to public transportation, while nearby pharmacies like CVS and Walgreens provide accessible healthcare services. There are also a variety of dining options ranging from fast food to sit-down restaurants, as well as entertainment venues such as theaters like Cinemark for leisure activities. Additionally, there are places of worship for spiritual fulfillment, physicians' offices for medical care, and hospitals like the Medical Center of Lewisville in close proximity for any healthcare needs. Parks like Shadow Ridge Park offer opportunities for outdoor recreation, while cafes like Starbucks provide cozy spots for socializing and relaxation. Overall, this part of Coppell offers a convenient and vibrant community perfect for seniors looking to enjoy their retirement years in comfort and convenience.
Sandy Lake Rehabilitation And Care Center is located at 1410 East Sandy Lake Road, Coppell, TX 75019 in Denton County, Texas
Sandy Lake Rehabilitation And Care Center on seniors.fyi includes 4 photos including images showing interior, seating area, windows, decor, physical therapy, exercise equipment, healthcare, gazebo, and more.
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