Fundamental - Sandy Lake Rehab & Care Center in Coppell, TX

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Fundamental - Sandy Lake Rehab & Care Center Fundamental - Sandy Lake Rehab & Care Center Fundamental - Sandy Lake Rehab & Care Center Fundamental - Sandy Lake Rehab & Care Center

Fundamental - Sandy Lake Rehab & Care Center in Coppell, TX

Information last verified:

1410 E Sandy Lake Rd, Coppell, TX 75019

For more information about senior living options: (844) 490-3973

4.2 from 148 reviews
5 stars
104
4 stars
17
3 stars
2
2 stars
4
1 stars
21

Fundamental - Sandy Lake Rehab & Care Center Costs & Pricing

Fundamental - Sandy Lake Rehab & Care Center offers services at a monthly rate of $4,500 for semi-private rooms and $6,750 for private accommodations. When compared to the average costs in Denton County, which stand at $3,871 for semi-private and $4,161 for private rooms, it becomes evident that the facility is positioned at a higher price point within the local market. Additionally, these rates are above the broader state averages in Texas of $3,680 for semi-private and $4,096 for private rooms. This pricing reflects the center's commitment to providing quality care and amenities that may not be available at lower-cost options in the area.

Floor plansFundamental - Sandy Lake Rehab & Care CenterDenton CountyTexas
Semi-Private$4,500$3,871$3,680
Private$6,750$4,161$4,096

Overall Review of Fundamental - Sandy Lake Rehab & Care Center

Pros

  • pro The center is an amazing and welcoming place.
  • pro Grace is kind, easy to talk to, and clearly cares about her work.
  • pro She helps create a positive environment and makes residents feel comfortable.
  • pro Grace puts effort into her work, and it shows in how smoothly things run and how supported everyone feels.
  • pro All the residents feel involved in her activities.
  • pro Grace, the activities director, is helpful and informative.
  • pro Shontay, Eugene, and Linda are kind and keep residents smiling.
  • pro India and Palak make PT and OT fun.
  • pro Firdoshi, Surjenna, Rebecca, and Eugene are rock stars who provide excellent, kind, and compassionate care.
  • pro Linda McCall is a treasure—helpful, friendly, and compassionate.
  • pro Grace is warm, friendly, and keeps residents involved in activities.
  • pro Grace plans engaging, thoughtful activities that keep residents active, social, and smiling.

Cons

  • pro One reviewer claimed gross negligence by staff, stating charts were not read and medications weren’t given promptly, contributing to harm.
  • pro The facility was described as dirty, with rooms and bathrooms unclean and soiled linens on the floor.
  • pro Several reviews described chronic understaffing, resulting in delayed care and unanswered calls from residents.
  • pro Residents were reportedly left in wet beds and without assistance for extended periods.
  • pro Some staff were accused of stealing belongings and yelling at residents.
  • pro The social worker was described as completely unhelpful and a waste of salary.
  • pro The center allegedly allowed a COVID-positive roommate to remain in a shared room for days.
  • pro Management was described as rude, with frequent director changes and poor communication between administration and staff.
  • pro Meals were reported as late or of poor quality, with inconsistent service.

Review

Fundamental Sandy Lake Rehab & Care Center in Coppell is best suited for families seeking an active, socially engaging rehab and long-term option where a warm, personable frontline staff can deliver attentive, personal care, especially for residents who respond well to a robust activities program and consistent day-to-day interaction with caregivers. The community shines when there is emphasis on therapy-driven recovery and daily involvement, with Grace, the activities director, repeatedly cited as the heartbeat of the house. For families prioritizing meaningful engagement, clear warmth from front-line staff, and a facility that can feel like home when visiting, Sandy Lake offers undeniable strengths. It is also a compelling fit for short-term rehab after a hospital stay, where rapid re-engagement in daily routines and frequent family updates are valued. Those who crave a dynamic social calendar and a facility that many families describe as welcoming will find this community a strong match.

On the other hand, alternatives deserve consideration for families with particular concerns about consistency in nursing care, or where memory care needs demand a different level of oversight. Several reviews describe gaps that matter in practice: uneven staffing attention, variable response times to calls, and occasional lapses in cleanliness or medication management. Stories range from high praise for wound care, therapy effectiveness, and transparent communication to distressing accounts of neglect-like experiences, mismanaged meals, or missing items. In short, the care quality appears to be highly relationship-dependent, excellent when the staff you interact with are on the same page, less reliable on shifts or in departments that face staffing pressures. For families prioritizing unwavering nursing consistency and scrupulous oversight, alternative centers with more uniform staffing signals may be prudent.

The most persuasive pro is the caliber of the rehab and activity teams. The reviews repeatedly highlight strong physical, occupational, and speech therapy, with residents making meaningful progress and regaining independence after falls or illness. The activities program, led by Grace, also stands out for creativity, inclusivity, and persistent effort to keep residents engaged, social, and motivated. Cleanliness and a welcoming atmosphere are other recurring positives, including well-maintained common areas, pleasant smells, and a campus that feels orderly and cared for. Family members consistently point to direct, personal interactions with nurses, aides, and coordinators who provide timely updates and demonstrate genuine concern. Taken together, these elements create a credible, effective recovery environment where residents can rebuild confidence and enjoy daily purpose.

Yet the cons cannot be dismissed. The most decisive red flags concern staffing consistency and accountability, especially on nursing units and memory-care environments. Several comments document slow responses to call buttons, missed or delayed care, and gaps in routine attention that can undermine safety and comfort. Cleanliness and maintenance concerns also surface in some critiques, including issues with room readiness, soiled conditions, or lapses in care documentation. Financial and administrative frustrations appear in other reviews, with families describing communication snags between admissions, billing, and care planning, plus instances where family advocates felt unheard or dismissed. The tension between praised frontline warmth and criticisms of systemic gaps makes Sandy Lake a facility where outcomes can hinge on specific caregiving teams and moments of shift turnover.

For families weighing options, the decision hinges on what projectable quality they require. If rehabilitation success, consistent engagement, and a staff culture that feels like a cohesive team are the top criteria, Sandy Lake delivers a compelling case. The collective testimony about Grace and the front-line nurses, therapists, and aides supports the view that residents can thrive in the right circumstances, with a daily rhythm built around activity, therapy, and personal connection. However, if there is a non-negotiable demand for uniformly flawless nursing care, predictable response times, and immaculate, consistently clean environments across all units, this community may require a more rigorous vetting. Memory-care placement, in particular, demands careful scrutiny given the mixed experiences reported by families today.

Ultimately, families choosing Sandy Lake should approach with a plan for active oversight and clear expectations. Engage early with the DON and admissions staff to confirm staffing levels during all shifts, request to meet key caregivers by name, and ask for a concrete plan to address any specific medical or cognitive needs. Schedule visits at multiple times to observe how different teams respond to residents, and request samples of typical meals to assess nutritional variety and presentation. If selecting Sandy Lake, designate a point of contact for ongoing updates and establish a routine for care plan reviews so that transitions between rehab, long-term care, and activities remain seamless. For those who embrace a proactive partnership with a caring team and prize an energetic, resident-centered environment, Sandy Lake stands as a legitimate option worth pursuing, while remaining mindful that the best experience will depend on consistent, attentive caregiving and effective day-to-day governance.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas-Fort Worth International (7 miles away) Dallas-Fort Worth International (7 miles away)
  • Dallas Love (10 miles away) Dallas Love (10 miles away)

Care Services

  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

Description

Sandy Lake Rehab & Care Center in Coppell, TX is a fundamental assisted living community that offers a range of amenities and care services to its residents. The community features a beautician on-site, allowing residents to easily access hair care services without having to leave the facility. Devotional services are also available on-site, providing an opportunity for residents to engage in spiritual activities.

Indoor common areas provide a comfortable space for residents to socialize and spend time together, while outdoor common areas offer the chance to enjoy fresh air and outdoor activities. The facility also offers private accommodations for individuals who prefer more privacy.

Wheelchair accessible showers ensure that all residents can easily and safely maintain personal hygiene. Wi-Fi and high-speed internet are available throughout the facility, allowing residents to stay connected with their loved ones and engage in online activities.

The community provides specialized care services such as incontinence care, ensuring that residents with specific needs receive the necessary assistance and support.

Dining options at Sandy Lake Rehab & Care Center include vegetarian choices, catering to those who follow a plant-based diet. Residents can enjoy delicious and nutritious meals prepared by the community's skilled chefs.

For entertainment and engagement, devotional activities are organized on-site for those interested in exploring their spirituality or participating in religious practices.

Located conveniently near 14 pharmacies, 10 restaurants, 1 transportation service, 1 places of worship, and 1 theaters nearby, Sandy Lake Rehab & Care Center ensures easy access to essential amenities and services for its residents.

Nearby Places of Interest

Located in Coppell, Texas, this neighborhood offers convenient access to various amenities and services for senior living. With transportation options such as Trinity Mills Station nearby, getting around the area is easy. Places of worship like Ismaili Jamatkhana & Center provide spiritual support, while pharmacies like CVS and Walgreens offer access to necessary medications. There are also a variety of dining options including Andy's Frozen Custard and Twin Peaks for enjoyable meals out. For entertainment, residents can visit nearby theaters like Cinemark or AMC DINE-IN Grapevine Mills 3. In terms of healthcare, there are physicians at Family Medicine Associates of Texas and Starcare, as well as the Medical Center of Lewisville hospital for medical needs. Parks like Shadow Ridge Park and Addison Circle Park offer green spaces for leisurely walks or outdoor activities. Overall, this part of Coppell provides a well-rounded environment with convenience and accessibility in mind for seniors looking to settle down in the area.

Transportation

  • Trinity Mills Station (1.7 miles)
  • Terminal A (6.6 miles)
  • American Airlines Admirals Club (6.6 miles)
  • U-Haul Moving & Storage (6.7 miles)
  • Terminal C (6.9 miles)
  • American Airlines Admirals Club (6.9 miles)
  • TSA Security Checkpoint (6.9 miles)

Places of Worship

  • Ismaili Jamatkhana & Center (1.9 miles)
  • First Baptist Church at The Fields (5 miles)
  • Webb Chapel Church of Christ (5.1 miles)
  • Prestonwood Baptist Church (7.5 miles)

Pharmacies

  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)
  • Walmart Pharmacy (2.9 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.4 miles)
  • Walmart Pharmacy (3.4 miles)
  • Walgreens (3.5 miles)

Restaurants

  • Andy's Frozen Custard (2.7 miles)
  • Whataburger (3.5 miles)
  • Twin Peaks (3.5 miles)
  • McDonald's (3.7 miles)
  • Hello India Hi Cafe (3.9 miles)
  • Rack & Tap Sports Bar & Grill (4.3 miles)
  • T's Bar and Grill (4.8 miles)

Theaters

  • Cinemark (2.8 miles)
  • AMC DINE-IN Grapevine Mills 3 (5.5 miles)

Physicians

  • Family Medicine Associates of Texas (5.6 miles)
  • Starcare (6.4 miles)

Hospitals

  • Medical Center of Lewisville (6.3 miles)

Parks

  • Shadow Ridge Park (6.4 miles)
  • Addison Circle Park (7.2 miles)

Cafes

  • Starbucks (7.5 miles)

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