White House Health Care in White House, TN

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White House Health Care White House Health Care White House Health Care White House Health Care

White House Health Care in White House, TN

Information last verified:

2871 Highway 31W, White House, TN 37188

For more information about senior living options: (844) 490-3973

4.4 from 26 reviews
5 stars
20
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Overall Review of White House Health Care

Pros

  • pro The nurses and staff are compassionate, attentive, and consistently ready to help.
  • pro Ryan, Taylor, and Carla are absolute gems who make residents and families feel cared for at every step.
  • pro White House Rehab is excellent, with remarkable care and concern for each patient.
  • pro The therapy services are top notch and significantly aid recovery.
  • pro The facility is immaculate, well decorated, clean, and comfortable for residents.
  • pro The staff across all roles are top-notch, from housekeeping to administration.
  • pro The food is consistently warm, delicious, and pleasing to residents.
  • pro The atmosphere feels like home, with a warm, caring environment.

Cons

  • pro They were disappointed that the $10,000-per-month cost did not translate into better care.
  • pro They described incomplete documentation and unexplained changes in medication with no accompanying notes.
  • pro They observed unexplained injuries and a lack of timely explanations from staff.
  • pro They reported cleanliness and dignity concerns, including a remark that the resident smelled like she hadn’t been changed all day.
  • pro They found call lights, water tables, and other essentials out of reach or missing, with instances of a resident left in a spill.
  • pro They noted the facility-installed camera was often not recording or not positioned correctly.
  • pro They criticized upper management as dishonest and inconsistent, with no one able to provide names or follow through.
  • pro They stated the care was reactive rather than preventative, despite staff efforts.
  • pro They experienced continued invoicing from both facilities during hospitalization with no adjustment.
  • pro They were discharged when needs increased, despite offers to pay for additional help.
  • pro They felt they would have chosen differently if they had known what $10,000 per month actually delivered.

Review

White House Health Care in White House, Tennessee, is best suited for families seeking a warm, home-like setting with strong rehabilitation services and consistently compassionate care. The community earns its keep through a therapy-first approach that many families describe as top-tier, and a staff that's perceived as genuinely devoted to residents. It benefits seniors who value daily engagement, meaningful activities, and visible staff presence, where care feels personal rather than transactional. The facility tends to shine for long-term stays and post-hospital rehab, delivering a welcoming atmosphere, clean surroundings, and an integrated team that includes skilled nurses, aides, therapists, and activity coordinators. However, this appeal comes with a caveat: high expectations for oversight and ongoing family involvement; without regular visits and questions, some residents could experience less proactive care than desired. That combination makes it a strong fit for active, engaged families who can stay closely connected.

Alternatives should be considered by families who cannot sustain close oversight, or who require ironclad documentation and fail-safe safety processes. Several reviewers flagged incomplete or delayed documentation, unexplained injuries, and gaps in medication change records, raising concerns about continuity of care. For those needing strict, preventative practices and meticulous charting, a facility with steadier administrative discipline may be preferable. Cost visibility is another factor: while many praise the environment and staff, several accounts reference substantial monthly bills and occasional billing quirks tied to ownership structures; families prioritizing transparent, predictable pricing and consistent administrative communication may wish to explore other options. In short, it’s not a universal solution; it rewards hands-on families who demand and receive consistent engagement.

On balance, the strongest positives are the staff’s compassion, the high quality of therapy services, and the facility’s cleanliness and atmosphere. The rehab program earns frequent accolades for driving recovery and functional gains, while the nursing and aide teams are repeatedly described as attentive and approachable. The dining and social life, warm meals, daily activities, and family-inclusive events, help residents feel at home and maintain dignity. These strengths offset several practical disappointments when families can stay involved: therapy progress is evident, staff responsiveness improves with oversight, and the overall vibe is restorative rather than clinical. Yet the care gaps highlighted in isolated reports, like incomplete charts, unclear medication changes, and injuries without prompt explanation, temper that strength. The delta between promise and practice hinges on consistent documentation and proactive problem-solving.

Readers should notice a meaningful dichotomy in experience. A broad majority praise the facility as well-run, with professional, caring staff, excellent therapy, and a spotless, well-decorated environment. The administrator and front-line teams are repeatedly credited with going above and beyond, making families feel at ease, and creating a sense of home for residents. Conversely, a small but vocal minority notes what feels like upper-management disengagement, inconsistent follow-through, and troubling lapses in safety and documentation. This split signals that while the day-to-day care can be exemplary, systemic weaknesses can undermine trust if not confronted. For families, that means a necessary real-time check: insist on transparent care plans, demand timely notes on medication changes, document any incidents, and request regular updates from management.

Practical due-diligence should be the family's toolkit when evaluating this community. Prepare a list of questions focused on medication reconciliation and change authorization, notification protocols for new symptoms or tests, and how care plans adapt after hospital transfers. During tours, verify room conditions, cleanliness, and the availability of call lights and personal items; ask to see recent activity calendars and therapy schedules; request copies of recent progress notes and daily caregiver assignments. Confirm the staff-to-resident ratio and inquire about after-hours coverage. Review the billing structure, confirm what services are included versus optional, and ensure there’s a clear path for addressing concerns with a named administrator. Finally, arrange multiple visits at varying times to observe consistency in care and response times.

Overall, White House Health Care presents a compelling option for families seeking robust rehabilitation and a thriving, resident-centered environment. It is a particularly strong match for seniors who embrace social living, benefit from intensive therapy, and rely on attentive staff who treat residents like family. Those whose nonnegotiables include immaculate, consistent documentation and unflagging proactive safety may want to look at alternatives or approach this community with a rigorous monitoring plan. With vigilant families and engaged leadership addressing the gaps, the upside, societal warmth, excellent therapy outcomes, and a genuinely caring culture, can far outweigh the caveats. In the decision-making calculus, this community earns a place on the shortlist, especially for rehab-focused care, provided the family commits to ongoing oversight and clear communication.

Features

Housing

  • 84 resident community capacity 84 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Nashville International (23 miles away) Nashville International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

White House Health Care is an assisted living community located in White House, TN. Our facility offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience. We have a beauty salon on-site for all your grooming needs, and each room comes with cable or satellite TV for entertainment.

Transportation is made easy with our community-operated transportation service, which can take you to appointments or errands outside of the facility. Our computer center allows residents to stay connected with loved ones or browse the internet at their convenience.

Meals are taken care of in our dining room, where restaurant-style dining is provided. Special dietary restrictions are accommodated to ensure that everyone's nutritional needs are met. Housekeeping services are also available to help keep your living space clean and tidy.

For recreational activities, we offer a variety of options to keep our residents engaged and active. This includes a fitness room for exercise routines, gaming rooms for some friendly competition, and a small library for book enthusiasts. Our outdoor spaces also provide a beautiful garden area where residents can relax or spend time outdoors.

In terms of care services, we have 24-hour call systems in place to address any emergencies or concerns promptly. Our dedicated staff provides assistance with activities of daily living such as bathing and dressing, as well as transfers if needed. Medication management is also available to ensure that medication schedules are followed correctly.

Mental wellness is important to us, which is why we offer a mental wellness program aimed at promoting emotional well-being among our residents. Additionally, transportation arrangements can be made for non-medical purposes.

We understand how important it is for our residents to stay connected digitally; therefore, we provide Wi-Fi/high-speed internet access throughout the facility.

Nearby amenities include parks for those who enjoy nature walks or outdoor activities, pharmacies for convenient access to medications, physicians' offices within close proximity for medical needs, a variety of restaurants for dining out options, and hospitals for any medical emergencies that may arise.

At White House Health Care, we strive to provide a comfortable living environment with the necessary amenities and caring services to ensure the well-being and happiness of our residents.

Nearby Places of Interest

Physicians

  • Gilbert Bazaldua (0.5 miles)
  • Johnson i-Care at LensCrafters (9.1 miles)
  • Goodlettsville Pediatrics (9.2 miles)
  • Tennessee Heart and Vascular (9.7 miles)
  • Rivergate Sports Medicine & Orthopaedic (9.7 miles)
  • The Pain Management Group P C (9.7 miles)
  • Reliance Medical Group (9.7 miles)

Restaurants

  • Sonic Drive-In (0.6 miles)
  • Colorado Grill (0.6 miles)
  • Tavern Seventy Six (0.7 miles)
  • Wendy's (0.8 miles)
  • Popeyes Louisiana Kitchen (0.8 miles)
  • A&W Restaurant (0.9 miles)
  • Cracker Barrel (0.9 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Walmart Pharmacy (1.1 miles)
  • Greenbrier Pharmacy and Fountain (7.7 miles)
  • Greenbrier Pharmacy (7.7 miles)
  • Walgreens (9.2 miles)
  • Walgreens (9.6 miles)
  • CVS Pharmacy (9.8 miles)

Parks

  • White House City Park (0.6 miles)
  • Ridgetop Station Walking Park (7 miles)
  • Grand Ole Rv Resort And Market (9 miles)
  • Moss Wright Park (9.5 miles)

Hospitals

  • Northcrest Medical Care (0.8 miles)
  • Hendersonville Medical Center (9.7 miles)
  • Vanderbilt Children's Endocrinology Hendersonville (10.9 miles)

Places of Worship

  • Bethlehem Baptist Church (5.8 miles)
  • Cross Plains-Orlinda (6.2 miles)
  • Long Hollow Baptist Church (7 miles)
  • Solid Rock Baptist Church (7.8 miles)
  • Greenbrier United Methodist Church (8.2 miles)
  • Crosspoint Church (9.1 miles)
  • Oakland Baptist Church (9.5 miles)

Cafes

  • Starbucks (9.7 miles)
  • Starbucks (9.9 miles)
  • Black Press Coffee Shop (10.5 miles)
  • Lyncoya Cafe (11.1 miles)
  • Black Press Coffee Shop (11.2 miles)

Theaters

  • Regal Streets of Indian Lake & IMAX (10 miles)

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