Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

Pros

• The caregivers at Preferred Care at Home are described as attentive, kind, and empathetic, providing exceptional care for clients.
• Many families highly recommend Preferred Care for their professionalism and ability to find the right caregiver for each individual’s needs.
• The agency is praised for its excellent communication and flexibility in scheduling care.
• Preferred Care is noted for fostering a sense of comfort and companionship for clients, contributing positively to their overall well-being.
• Families appreciate the management's responsiveness and willingness to address any concerns promptly.
• Clients consistently report feeling peace of mind knowing their loved ones are being cared for by a professional team that treats them like family.
• Overall satisfaction with the services provided by Preferred Care leads many to express their intent to use them again in the future if needed.

Cons

• One reviewer had a terrible experience with the company, describing it as "TERRIBLE, HORRIBLE, RUDE, UNTRUSTWORTHY" and would not recommend them for even pet care.
• Another customer expressed dissatisfaction with some caregivers being unprofessional and appearing dirty, leading to a lack of recommendation for the agency.
• A reviewer mentioned that while their initial interview went well, they found the prices to be out of their price range, which could be seen as a limitation or drawback of the service.
• A client experienced a shaky start with caregivers who were inattentive and not communicating properly before finding someone better suited for their needs.

Review

In the world of home care services, Preferred Care at Home has emerged as a reliable, compassionate choice for families navigating the challenges of elder care. Many clients have lauded the quality of care and attention their loved ones received, with several stating that the caregivers were not only professional but also kind and empathetic. The positive feedback emphasizes how caregivers took the time to engage with clients, providing comfort through shared activities such as reminiscing over photo albums, which deeply resonated with both patients and their families alike. This thoughtful approach to caregiving plays a crucial role in helping clients acclimate to changes in their living situations or recover from medical setbacks.

A valuable aspect reported by many reviewers is the agency's commitment to finding the right caregiver for each client. Families noted that if an initial caregiver did not mesh well with their loved one, Preferred Care was quick to provide a replacement without hesitation. This adaptability fosters a sense of security among families who are often dealing with emotional stress during difficult times. The willingness of staff to accommodate special requests and provide flexible scheduling made managing care much easier for many families juggling work responsibilities alongside caregiving duties.

Several testimonials highlighted specific caregivers who went above and beyond what might be considered standard duty. Clients expressed appreciation for those who took extra time to ensure that their loved ones were comfortable, safe, and engaged while receiving care. In particular, instances were shared where caregivers connected on a personal level—whether it was through simple conversations or participating in meaningful activities—that enriched the client's experience significantly. Such moments transformed what could have been just another day into cherished memories for both the patient and their family.

Preferred Care’s management team has also received positive mentions across multiple reviews for being approachable and actively involved in ensuring quality service delivery. Their prompt response times when addressing concerns were particularly noted during emergency situations when short-notice shifts in caregiver availability occurred. This responsiveness not only reassured families but also contributed significantly to alleviating stress during critical moments like hospital discharges or transitions into new living environments.

However, despite overwhelmingly positive experiences shared by many clients, there were notable exceptions where individual experiences did not align with the high standards others had come to expect from Preferred Care at Home. A few customers reported dissatisfaction with certain aspects of service quality and remarked on unprofessional behavior from specific caregivers they encountered during their experience—pointing out issues such as tardiness or lackluster attentiveness that stood in stark contrast to most reviews praising professionalism and dedication.

Despite these mixed reviews against an otherwise strong backdrop of support and satisfaction provided by many caregivers at Preferred Care at Home, it is evident that choosing a home care service involves nuanced considerations unique to each family's situation. It becomes clear through this compilation of testimonials that while no company can guarantee 100% satisfaction across all experiences due largely to human variability within caregiving roles—staying true to core values such as empathy, professionalism, adaptability towards client needs remains fundamental for any successful home care agency striving toward excellence within this essential industry.

As families navigate these complex choices surrounding elder care services—balancing affordability against quality—it is encouraging to see numerous accounts highlighting how Preferred Care at Home strives not only for operational success but genuinely aims towards creating meaningful connections between providers and recipients alike throughout Nashville's rich community landscape.

Places of Worship

• Crosspoint Church (0.9 miles)
• Our Lady of the Lake Catholic Church (1.4 miles)
• Long Hollow Baptist Church (1.5 miles)
• Northfield Church (3.4 miles)
• First United Methodist Church (3.4 miles)
• The Movement Church (3.9 miles)
• Zion Upper Room Apostolic Faith Church (7.9 miles)

Restaurants

• Jakes Place (1.7 miles)
• Sam's Sports Grill (1.8 miles)
• Culver's (1.9 miles)
• Firehouse Subs (1.9 miles)
• Five Guys Burgers & Fries (2 miles)
• McDonald's (2 miles)
• Chick-Fil-A (2.3 miles)

Theaters

• Regal Streets of Indian Lake & IMAX (1.8 miles)
• Ncg Gallatin (5.3 miles)

Cafes

• Starbucks (1.8 miles)
• Lyncoya Cafe (3.8 miles)
• Black Press Coffee Shop (4 miles)
• Black Press Coffee Shop (5.5 miles)
• Starbucks (6.9 miles)
• Panera Bread (6.9 miles)
• Starbucks (7.1 miles)

Physicians

• Saint Thomas Medical Partners - Endocrinology - Hendersonville (2.1 miles)
• Johnson i-Care at LensCrafters (2.3 miles)
• Reliance Medical Group (2.6 miles)
• The Pain Management Group P C (2.7 miles)
• Tennessee Heart and Vascular (2.8 miles)
• Rivergate Sports Medicine & Orthopaedic (2.8 miles)
• Hendersonville Children's Clinic (2.9 miles)

Pharmacies

• Walgreens (2.7 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.4 miles)
• Ak Analytical Services (4.3 miles)
• Walgreens (5 miles)
• Walgreens (6.2 miles)
• Walgreens (7.2 miles)

Hospitals

• Hendersonville Medical Center (2.8 miles)
• Vanderbilt Children's Endocrinology Hendersonville (2.9 miles)
• Northcrest Medical Care (8.6 miles)
• Srhs Bankruptcy (9 miles)

Parks

• Moss Wright Park (5.9 miles)
• Grand Ole Rv Resort And Market (7.3 miles)
• White House City Park (8.8 miles)