Preferred Care at Home of North Nashville, Sumner, East Wilson

Pros

• They provide excellent in-home caregiver services with quick staffing responses.
• The office staff responds quickly to staffing requests and stays in touch to meet needs.
• They ensure every shift is covered and caregivers are punctual, caring, and dedicated.
• They have been a blessing to families by helping loved ones stay living at home.
• They offer quality, affordable in-home care that families highly recommend.
• They can quickly arrange emergency care and offer flexible scheduling.
• Caregivers are well-matched, compassionate, and proactive in daily tasks.
• They are a professional, caring, and reliable agency.
• They help clients maintain independence and peace of mind by living at home.
• They are available around the clock and respond to last-minute needs with dependable support.

Review

Preferred Care at Home consistently earns high praise for the dependable, patient-centered care it provides to families in need of in-home assistance. Across many testimonials, clients highlight how quickly the office responds to staffing requests, ensuring every shift is covered and that families never feel left without support. The sense of reliability begins with the office staff, whose quick response to calls and their readiness to arrange care for urgent or last-minute situations set the tone for an ongoing, trusting relationship.

Many families describe years of positive experience that began with a focus on long-term, in-home care. For loved ones facing dementia or the aftereffects of a stroke, the care team has been able to help them remain in their own homes - often in familiar settings like an independent cottage - while still receiving compassionate, capable support. The caregivers are frequently noted for their kindness, readiness to assist, and ability to adapt to changing needs over time. This stable, supportive presence has become a blessing to families who value continuity and a high standard of care.

There are also compelling stories about short-term, post-hospital or transitional care. In several cases, the care plan needed to be flexible and quickly adjusted as discharge dates and care requirements fluctuated. One family described how a coordinator, Lisa, stayed in touch and worked with them to tailor services so their loved one could return home and continue with physical and occupational therapy instead of moving to a rehab facility. The result was not only faster recovery but also peace of mind that their loved one could regain independence in a familiar environment.

From the moment of first contact, the philosophy at Preferred Care at Home seems to be that the patient's well-being is the top priority. Families repeatedly note that every team member shares this goal, and that finding the right caregiver - someone whose energy, humor, and dedication fit with the patient's needs - can transform the caregiving experience. In one testimonial, a caregiver was described as more than just a nurse or aide; she became a cherished member of the family, enabling the family to maintain their routines and the patient to stay comfortably at home while remaining productive in work and life outside caregiving.

Another recurring theme is the practicality and reliability of the service, including overnight and emergency coverage. A family needing overnight care for a parent in the hospital found that the office could mobilize care quickly, with a caregiver arriving promptly to assess the situation and set up the necessary support. The sentiment is echoed in many accounts that praise the office staff for their responsiveness and the consistency of the caregiving team, which brings a sense of calm and stability to households during stressful times.

The transition from other agencies to Preferred Care at Home is frequently described as smooth and positive. Families report that the onboarding process is easy, the office staff are professional and caring, and questions or concerns are addressed immediately. The caregivers themselves are often well-liked by the patient, with many clients requesting to extend hours or maintain specific caregiver assignments because of the strong rapport and trust that has formed. In one case, a caregiver named Kim and the wider team are cited for their near-constant availability and reliability, ensuring that if one caregiver needs time off, there is always someone ready to step in.

The breadth of positive experiences extends to families supporting elderly relatives at home in various communities and settings. Reviews mention care for residents at assisted living locations, such as Clarendale West End, where staff partners with the facility to deliver consistent, high-quality care. In Hendersonville, TN, a grandmother nearing 103 years old benefited from responsive staffing and a caregiver who could adapt to daily living needs, underscoring the agency's ability to tailor services to the personality and pace of each patient. Across these narratives, care teams are described as professional, compassionate, and well-trained, with caregivers who proactively help with tasks, communicate clearly with families, and respect the patient's independence.

Finally, the heartfelt personal impact of Preferred Care at Home is a common thread. Families praise the caregivers' ability to provide not only practical assistance - household chores, meal prep, transportation to appointments, and help with daily living activities - but also emotional support and encouragement. Caregivers who show up with kindness, energy, and genuine concern make family members feel seen and heard, often allowing them to maintain employment or other commitments with the assurance that their loved one is in good hands. As one grateful family summarized, the care they received enabled their loved one to remain in their home, maintain routines, and enjoy greater quality of life, a sentiment echoed in many reviews.

In sum, the collective voice of these experiences paints a portrait of Preferred Care at Home as a responsive, compassionate, and dependable partner in in-home care. The office team's readiness to respond to staffing needs, the caregivers' enduring kindness and dedication, the ability to adapt to shifting medical and personal circumstances, and the enduring trust families place in their hands all come together to create a sense of relief and confidence during challenging times. Clients frequently describe the service as a blessing for families, a stable anchor during transitions, and a reliable pathway for maintaining independence and dignity at home. As these testimonials illustrate, Preferred Care at Home strives to be more than a service provider; it aims to be a steady, empathetic partner in the lives of those they serve.

Places of Worship

• Crosspoint Church (0.9 miles)
• Our Lady of the Lake Catholic Church (1.4 miles)
• Long Hollow Baptist Church (1.5 miles)
• Northfield Church (3.4 miles)
• First United Methodist Church (3.4 miles)
• The Movement Church (3.9 miles)
• Zion Upper Room Apostolic Faith Church (7.9 miles)

Restaurants

• Jakes Place (1.7 miles)
• Sam's Sports Grill (1.8 miles)
• Culver's (1.9 miles)
• Firehouse Subs (1.9 miles)
• Five Guys Burgers & Fries (2 miles)
• McDonald's (2 miles)
• Chick-Fil-A (2.3 miles)

Theaters

• Regal Streets of Indian Lake & IMAX (1.8 miles)
• Ncg Gallatin (5.3 miles)

Cafes

• Starbucks (1.8 miles)
• Lyncoya Cafe (3.8 miles)
• Black Press Coffee Shop (4 miles)
• Black Press Coffee Shop (5.5 miles)
• Starbucks (6.9 miles)
• Panera Bread (6.9 miles)
• Starbucks (7.1 miles)

Physicians

• Saint Thomas Medical Partners - Endocrinology - Hendersonville (2.1 miles)
• Johnson i-Care at LensCrafters (2.3 miles)
• Reliance Medical Group (2.6 miles)
• The Pain Management Group P C (2.7 miles)
• Tennessee Heart and Vascular (2.8 miles)
• Rivergate Sports Medicine & Orthopaedic (2.8 miles)
• Hendersonville Children's Clinic (2.9 miles)

Pharmacies

• Walgreens (2.7 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.4 miles)
• Ak Analytical Services (4.3 miles)
• Walgreens (5 miles)
• Walgreens (6.2 miles)
• Walgreens (7.2 miles)

Hospitals

• Hendersonville Medical Center (2.8 miles)
• Vanderbilt Children's Endocrinology Hendersonville (2.9 miles)
• Northcrest Medical Care (8.6 miles)
• Srhs Bankruptcy (9 miles)

Parks

• Moss Wright Park (5.9 miles)
• Grand Ole Rv Resort And Market (7.3 miles)
• White House City Park (8.8 miles)