Hickory Hills Alzheimer's Special Care Center

Pros

• The staff at Hickory Hills is described as caring and attentive, providing quality care for residents.
• Families feel blessed and at peace knowing their loved ones are well cared for in the facility.
• Residents have shown improvements in their health and happiness since moving to Hickory Hills.
• The atmosphere inside the facility is friendly, warm, and inviting, contributing to a positive environment for residents.
• The layout of the facility is thoughtfully designed to ensure the safety and comfort of those with dementia.
• Communication with family members is reported to be very good, enhancing overall satisfaction with care.
• Many families appreciate the variety of activities offered that cater to residents' interests and promote social engagement.
• Families feel confident leaving their loved ones in Hickory Hills’ care due to the dedication of the staff.
• The food provided to residents receives positive remarks for being pleasing and well-prepared.
• The facility has made a positive impact on the lives of residents, helping them form new social connections.

Cons

• The family felt that the tour experience at the facility was lacking, particularly due to the staff's failure to assist a resident in need during the tour.
• Since the new management took over, there have been noticeable declines in care quality, staffing shortages, and issues with increased pricing.
• There were concerns about the lack of activities offered to residents, leading to discontent among families.
• Some families observed that meals were often institutional and not consistently enjoyable for residents.
• Communication regarding care services raised doubts about how adequately loved ones were being cared for.
• The community is perceived as understaffed, making it challenging for caregivers to provide one-on-one attention effectively.

Review

Hickory Hills Alzheimer’s Special Care Center has garnered a diverse range of opinions from families and visitors, reflecting both the strengths and weaknesses of this memory care facility located north of Nashville, TN. While some families have expressed satisfaction with the overall care and environment their loved ones receive, others have voiced concerns regarding staffing levels, communication, and activity offerings. It is essential to analyze these reviews comprehensively to gain a holistic understanding of what Hickory Hills has to offer.

Several families highlight the caring nature of the staff at Hickory Hills. Many reviewers note that the employees demonstrate genuine affection for residents, creating a warm atmosphere characterized by attentiveness and compassion. One family shared their profound gratitude towards the caregivers who not only provided quality care for their loved one but also offered emotional support during difficult times. For instance, during the passing of a resident’s father, staff members surrounded his family with tenderness and compassion, emphasizing how vital it is to have such empathetic professionals in a memory care setting. Families like this find peace of mind knowing that their loved ones are treated with dignity and respect in an environment where care is prioritized.

Conversely, there are critiques surrounding staffing shortages and high turnover rates at Hickory Hills. Some families noted that the facility struggles with adequate personnel, particularly during nighttime shifts when residents may require more attention and support. This lack of consistent staffing leads to concerns about whether residents receive individualized attention and assistance as needed. Reviewers expressed dissatisfaction with instances where help was required for residents but was delayed due to insufficient staff availability or reliance on temporary workers who may not know the residents' specific needs as well as permanent staff members would.

Another aspect frequently mentioned in reviews is communication between staff and family members. Families generally described positive experiences related to keeping them informed about their loved one's condition and well-being. Good communication builds trust; however, some felt there could be room for improvement in how activities are presented or organized within the community. A common concern among families was that activities seemed limited or poorly advertised, leading to low participation from residents who might benefit from more engagement opportunities designed specifically for individuals living with dementia.

In terms of dining services, many families felt satisfied with food quality but pointed out inconsistencies among meal offerings—some meals were deemed institutional rather than appealing or hearty. While certain aspects pleased residents greatly—such as Bridgette's cooking—others suggested enhancing variety within menus could elevate overall dining experiences further. The willingness to accommodate dietary preferences could foster an improved connection between culinary offerings and resident satisfaction.

Despite these challenges related to staffing and activity programming, there are numerous praises for Hickory Hills's physical layout designed specifically for its aging population battling cognitive impairments like Alzheimer's disease or various forms of dementia. The design prioritizes safety while providing spaces conducive to social interaction through outdoor settings complete with gardens—a feature appreciated by many reviewers seeking an engaging environment for their loved ones.

In conclusion, Hickory Hills stands out as a dedicated memory care facility that excels in delivering compassionate care amidst efforts at continuous improvement in its operations overall—a sentiment conveyed through various testimonials from those whose lives have been touched by this community’s commitment to its residents’ well-being. As management addresses current challenges such as staffing shortages while maintaining excellent service standards evident throughout most reviews—the hope remains that enhancements across all facets will further solidify Hickory Hills's reputation as a premier destination for nurturing relationships between caregivers and those entrusted into their capable hands.

This part of Hendersonville, Tennessee offers a convenient and diverse range of amenities for seniors looking to relocate. With several pharmacies nearby such as Walgreens and CVS Pharmacy, accessing medications and healthcare services is easy. There are also numerous places of worship including First United Methodist Church and Our Lady of the Lake Catholic Church for spiritual support. The variety of restaurants like Cracker Barrel and Carrabba's Italian Grill provide dining options for every taste preference. In terms of healthcare, there are reputable hospitals like Hendersonville Medical Center and specialized physicians at facilities like Rapha Family Wellness and Hayes Endocrine And Diabetes Center. Additionally, the area offers cafes such as Lyncoya Cafe and Starbucks for socializing or relaxation. For entertainment, Regal Streets of Indian Lake & IMAX provides a nearby theater option. Overall, this part of Hendersonville is well-equipped to meet the needs and interests of seniors looking for a vibrant community with essential amenities close by.

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Ak Analytical Services (1.7 miles)
• Walgreens (5.2 miles)
• Walgreens (5.3 miles)
• Walgreens (6 miles)

Places of Worship

• First United Methodist Church (0.4 miles)
• The Movement Church (1.1 miles)
• Our Lady of the Lake Catholic Church (1.8 miles)
• Crosspoint Church (2.2 miles)
• Long Hollow Baptist Church (3.8 miles)
• Northfield Church (4.6 miles)
• Tulip Grove Baptist Church (6.4 miles)

Restaurants

• Wendy's (0.4 miles)
• Zaxby's (0.5 miles)
• Cracker Barrel (0.6 miles)
• Moe's Southwest Grill (0.6 miles)
• Steak 'n Shake (0.6 miles)
• Carrabba's Italian Grill (0.7 miles)
• Jersey Mike's (1.1 miles)

Hospitals

• Vanderbilt Children's Endocrinology Hendersonville (0.5 miles)
• Hendersonville Medical Center (1.3 miles)

Physicians

• Rapha Family Wellness (0.6 miles)
• Hendersonville Children's Clinic (1.1 miles)
• Hayes Endocrine And Diabetes Center (1.1 miles)
• Reliance Medical Group (1.1 miles)
• Saint Thomas Medical Partners - Endocrinology - Hendersonville (1.1 miles)
• The Pain Management Group P C (1.1 miles)
• Rivergate Sports Medicine & Orthopaedic (1.2 miles)

Cafes

• Lyncoya Cafe (0.8 miles)
• Black Press Coffee Shop (1.1 miles)
• Starbucks (1.3 miles)
• Starbucks (5.7 miles)
• Starbucks (6.8 miles)
• Black Press Coffee Shop (7.8 miles)
• Dutch Bros Coffee (8.2 miles)

Theaters

• Regal Streets of Indian Lake & IMAX (1.4 miles)
• Ncg Gallatin (6.9 miles)

Parks

• Moss Wright Park (4.7 miles)
• Grand Ole Rv Resort And Market (6.5 miles)
• Charlie Daniels Park (8.2 miles)

Transportation

• Enterprise Rent-A-Car (7.8 miles)