Senior Helpers - Hendersonville, TN

Pros

• Some caregivers have been experienced and provided great care for their clients.
• The company has received positive recommendations from satisfied customers.
• Caregivers have been able to meet the needs of their clients and provide reliable services.
• The company has made adjustments to the schedule to accommodate changing care needs.

Cons

• They do not care about their clients or caregivers.
• Staff will not show up for scheduled shifts.
• They do not even call to inform about canceled services.
• Caregivers are not experienced.
• The company did not show up for a scheduled appointment and laughed when asked about it.
• They have not scheduled help 11 times in one month, indicating a lack of importance for their patients.
• There is a suspicion that they prioritize private pay clients over those with TennCare.
• The manager at the Hendersonville location is incompetent and does not take responsibility for their actions.
• Very unhappy with the service provided by Senior Helpers.
• The caregiver did not show up without any prior notification, causing frustration.
• The level of care needs have changed without proper reassessment or communication from Senior Helpers.

Review

Senior Helpers has received mixed reviews from clients and caregivers. Some reviewers expressed frustration with the company, claiming that they do not care about their clients or caregivers. According to one reviewer, Senior Helpers frequently sets up services but fails to send staff members, resulting in a waste of money. They also alleged that the caregivers lack experience and are unreliable.

Another reviewer shared a similar sentiment, stating that Senior Helpers often fails to cover scheduled shifts and does not communicate these changes to the clients or caregivers. They claimed that this has happened 11 times in the past month alone, suggesting that patient care is not a priority for the company. The reviewer speculated that this lack of attention might be due to them being on TennCare rather than private pay.

Additionally, a dissatisfied customer recounted an incident where they had made an appointment with Senior Helpers to discuss care for their relative with Parkinson's disease. Despite confirming the appointment and providing the address ahead of time, nobody showed up for the scheduled meeting. When they called to inquire about it, they were met with laughter from the person who had previously made the appointment. This experience led them to question Senior Helper's reliability and suitability for their parent's care needs.

On a more positive note, one reviewer mentioned that they hadn't visited their cousin in a while but hadn't heard any complaints about the service provided by Senior Helpers. While there were some initial issues with finding suitable caregivers, overall things have been great according to this individual.

However, another unhappy client expressed disappointment when their caregiver didn't show up without any prior notification. This caused frustration as they were unaware of why there was a no-show and felt let down by Senior Helpers' lack of communication.

Lastly, there was a mention of changing caregiving hours based on changing care needs. The reviewer added that Senior Helpers would reassess as they went along.

In conclusion, reviews for Senior Helpers highlight both positive and negative experiences. Dissatisfied customers expressed frustration with the company's unreliability and lack of communication, while others had no complaints and were satisfied with the service. It is important for potential clients to carefully consider these mixed reviews before engaging with Senior Helpers.

Hospitals

• Vanderbilt Children's Endocrinology Hendersonville (0.2 miles)
• Hendersonville Medical Center (1.7 miles)

Restaurants

• Zaxby's (0.2 miles)
• Steak 'n Shake (0.6 miles)
• Carrabba's Italian Grill (0.6 miles)
• Cracker Barrel (0.6 miles)
• Wendy's (0.7 miles)
• Moe's Southwest Grill (0.7 miles)
• McDonald's (1 miles)

Places of Worship

• First United Methodist Church (0.5 miles)
• The Movement Church (1.5 miles)
• Our Lady of the Lake Catholic Church (1.7 miles)
• Crosspoint Church (2.2 miles)
• Long Hollow Baptist Church (4 miles)
• Northfield Church (4.2 miles)
• Tulip Grove Baptist Church (6.3 miles)

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Ak Analytical Services (2.1 miles)
• Walgreens (5.7 miles)
• Walgreens (5.7 miles)
• Walgreens (6.3 miles)

Physicians

• Rapha Family Wellness (0.7 miles)
• Saint Thomas Medical Partners - Endocrinology - Hendersonville (1 miles)
• Hayes Endocrine And Diabetes Center (1.4 miles)
• Reliance Medical Group (1.5 miles)
• Hendersonville Children's Clinic (1.5 miles)
• The Pain Management Group P C (1.6 miles)
• Rivergate Sports Medicine & Orthopaedic (1.7 miles)

Cafes

• Lyncoya Cafe (1.1 miles)
• Starbucks (1.3 miles)
• Black Press Coffee Shop (1.4 miles)
• Starbucks (6.2 miles)
• Starbucks (6.7 miles)
• Black Press Coffee Shop (7.6 miles)
• Dutch Bros Coffee (8.1 miles)

Theaters

• Regal Streets of Indian Lake & IMAX (1.3 miles)
• Ncg Gallatin (6.6 miles)

Parks

• Moss Wright Park (5.2 miles)
• Grand Ole Rv Resort And Market (7 miles)
• Charlie Daniels Park (7.8 miles)

Transportation

• Enterprise Rent-A-Car (7.4 miles)