162 Indian Lake Boulevard, Hendersonville, TN 37075
For more information about senior living options: (844) 490-3973
They were impressed with the facility, the staff, and the numerous activities for residents. They consider Hickory Hills a real blessing to visit and spend time with the residents. The staff are described as spectacular in every way. The staff at Hickory Hills Alzheimer's Special Care Center are attentive, dedicated, and caring. The rooms are cozy, clean, and comfortable. The facility offers a busy calendar of daily activities that engage residents. The staff know residents by name and treat them like family. It is regarded as the best place in Hendersonville for memory care. The food is superb and the care makes a positive impact on families and residents.
They claim Hickory Hills was consistently short-staffed, compromising resident safety and care. They allege a resident suffered a fall that led to a skull fracture and death, and that staff dropped him during transfer. They say medical records were withheld or delayed, with only a single page provided after about 15 days. They describe the administration as disorganized, with staff not knowing what others were doing and poor communication. They report odors of urine and problems with laundry, including missing or mislabelled clothes. They note weekend staffing with temporary workers, resulting in insufficient care and attention to residents. They state the director ignored emails and did not respond to concerns.Hickory Hills Alzheimer's Special Care Center in Hendersonville is best suited for families seeking a dementia-centric environment that delivers daily structure, safety, and genuine relational care. The community is designed as a memory-care setting rather than a generic assisted-living campus, with a layout that supports safe wandering and close supervision. Residents respond to staff who memorize names, routines, and histories, creating a sense of being known rather than processed. The program is rich with purposeful activities - games, organized exercise, movies, crafts, and social outings - plus on-site amenities like a hair salon and cozy common spaces. For families prioritizing specialized memory-care fidelity and a warm, family-like culture, Hickory Hills stands out among Hendersonville options.
That said, this community may not be the right fit for every memory-care scenario. Families seeking a broader assisted-living environment or a facility that handles a wider range of medical needs may prefer alternatives with less emphasis on dementia-specific programming. For those watching budgets, the cost of private rooms can be a deterrent, and the focus on Alzheimer's care may limit suitability for residents who are higher-functioning or transitioning toward less structured routines. Weekend staffing variability and administrative responsiveness also matter for families needing consistent operations and rapid problem resolution.
On the positive side, the staff's daily interactions demonstrate deep commitment: caregivers who know residents by name and treat them like family, which reduces confusion and agitation. Cleanliness and the dining program draw favorable notes, with nutritious meals and an emphasis on hydration and weight maintenance. The memory-care design - circulating hallways, dual staffed nurse stations, and personal bios outside each door - supports safe navigation and meaningful conversations about residents' lives. Activities are varied and purposeful: games, music, pet therapy, Bible study, and outings, with staff encouraging participation without forcing it. Families consistently highlight a sense of belonging and stability that comes from a team focused on quality-of-life.
However, the experience is not flawless. A recurring concern in reviews is insufficient staff coverage at times, especially on weekends, when temporary workers may be used. This can translate into slower assistance with hygiene and daily routines. There have been serious incidents tied to transfers that understandably shake family confidence. Administrative friction surfaces in some accounts - delayed access to records, slow email responses, and perceived disorganization during transitions. Laundry issues and lost or mismatched clothing add practical stress for families already navigating caregiving. While not universal, these factors signal real risks that require careful evaluation and proactive discussions with leadership.
Nevertheless, many families report transformative outcomes that offset these downsides. The dedicated dementia focus shines in resident engagement, safety, and the cultivation of relationships. Families notice caregivers who honor personal histories, celebrate holidays thoughtfully, and tailor activities to residents' life stories. The facility's design remains an asset - compact, easy to supervise, and filled with daylight and inviting spaces. Leadership changes have addressed prior concerns about organization and weekend coverage, and the care team's consistency and respectful culture contribute to real stability for residents and peace of mind for families. In practice, Hickory Hills delivers on memory-care excellence more often than not, particularly for those prioritizing daily purpose and social connectedness.
Decision-makers should approach Hickory Hills as a high-potential option when memory-care fidelity, active engagement, and family-style care matter most. Prospective families should schedule extended visits, request to observe a shift, and speak with the administrator about staffing patterns, incident follow-ups, and record-keeping processes. Compare pricing and room options with other memory-care facilities to avoid sticker shock on private rooms, and ensure the plan aligns with the resident's stage and mobility. If the need is for general assisted living or higher medical acuity beyond dementia care, alternatives may be preferable. For memory-care-focused care in Hendersonville, Hickory Hills deserves serious consideration - provided clear questions are asked up front and a visit confirms daily realities.
66 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Family overnight stay roomsFamily overnight stay rooms are important for seniors because they provide a welcoming and comfortable space for their loved ones to spend quality time with them, support their emotional well-being, and strengthen family bonds. This accommodation option ensures that seniors can maintain connections with their families and receive the social interaction and support they need for overall health and happiness.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Nashville International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible. Respite programRespite programs provide short-term relief for family caregivers and allow seniors to receive temporary care in a safe and supportive environment. These programs help prevent burnout among caregivers, promote socialization for seniors, and offer a break from the challenges of daily caregiving responsibilities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hickory Hills Alzheimer’s Special Care Center in Hendersonville, TN offers a comfortable and specialized living environment for individuals with Alzheimer's disease and other forms of dementia. The community provides a wide range of amenities to ensure residents' comfort and convenience. These amenities include a beauty salon, cable or satellite TV for entertainment, community operated transportation for easy access to nearby locations, a computer center for staying connected, and a dining room where residents can enjoy delicious meals.
The facility also offers family overnight stay rooms, allowing loved ones to spend quality time together. For those looking to stay active, there is a fitness room and outdoor space available. Residents can also engage in fun activities at the gaming room or take advantage of the small library for relaxation. In terms of connectivity, the community provides Wi-Fi/high-speed internet.
In terms of care services, Hickory Hills offers 24-hour call system and supervision to ensure the safety and well-being of residents. The staff assists with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive optimal medical care. Medication management is provided to support residents' health needs.
The community has a focus on mental wellness with its specialized memory care programming and mild cognitive impairment support. Residents can participate in the mental wellness program tailored towards their specific needs. Additionally, respite programs are available for short-term stays.
Dining at Hickory Hills caters to special dietary restrictions. Residents will have access to nutritious meals prepared by the facility's kitchenette.
Various activities are offered to keep residents engaged and entertained. These include concierge services for personalized assistance, fitness programs for physical well-being, planned day trips for exploration outside the community, resident-run activities that encourage social interaction, and scheduled daily activities designed to promote mental stimulation.
Located nearby are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals providing convenient access to necessary services and entertainment options.
Overall, Hickory Hills Alzheimer’s Special Care Center provides a supportive and engaging community where individuals with dementia can receive specialized care, enjoy various amenities, and engage in a fulfilling lifestyle.
Hickory Hills Alzheimer’s Special Care Center offers 1-bedroom apartments.
Hickory Hills Alzheimer’s Special Care Center is located at 162 Indian Lake Boulevard, Hendersonville, TN 37075 in Sumner County, Tennessee
Hickory Hills Alzheimer's Special Care Center offers a range of tailored features designed to support residents with dementia or Alzheimer's disease, enhancing their quality of life and promoting independence. Assistance with dressing, bathing, and transfers ensures that residents maintain dignity while receiving the physical help they need. Medication management is critical in preventing confusion and ensuring adherence to prescribed treatments, while meal preparation and service cater to nutritional needs in a pleasant environment. The arrangement of transportation for medical appointments facilitates access to essential healthcare services, complemented by close coordination with health care providers for comprehensive care planning. Activities of daily living assistance not only fosters autonomy but also engages residents in familiar routines, aiding cognitive function. The 24-hour supervision guarantees safety, while specialized memory care programming--including mental wellness activities--addresses cognitive decline through stimulating exercises specifically designed for those with mild cognitive impairment. Collectively, these features create a nurturing atmosphere that prioritizes both physical well-being and emotional health for those affected by memory disorders.
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