Hickory Hills Alzheimer’s Special Care Center in Hendersonville, TN
Hickory Hills Alzheimer’s Special Care Center is a memory care community in Hendersonville, TN.
Information last verified:
162 Indian Lake Boulevard, Hendersonville, TN 37075
For more information about senior living options: (866) 208-4318
4.2 from 43 reviews
5 stars
29
4 stars
5
3 stars
2
2 stars
2
1 stars
5
Overall Review of Hickory Hills Alzheimer’s Special Care Center
differentiator12 reviews mention this
Dedicated Alzheimer’s memory care focus
The community is repeatedly described as a dedicated memory care setting for Alzheimer’s and dementia needs.
Multiple residents and families describe Hickory Hills as an Alzheimer’s-focused memory care environment rather than a general facility. Reviewers mention dementia-friendly design cues, like rooms and common spaces that support safety and routines, and they also describe staff who understand how to work with behaviors that can come with cognitive decline. Several reviews also note secure or controlled access as part of the memory care feel.
common14 reviews mention this
Activities keep residents engaged
Residents and families repeatedly highlight daily activities and outings as part of life here.
Activities come up often, with reviews describing bingo, games, crafts, puzzles, old movies, and regular themed days. Several families say residents stay socially connected—playing games together, participating in outings, or joining in events designed to match cognitive ability. One review also adds a caveat that higher-functioning residents may need more activity variety and that some wanted more outings.
common10 reviews mention this
Food quality and meal support
Food is a frequent bright spot, including attention to menus and nutrition.
A number of reviews praise the quality of meals and describe menus as varied, with meals served multiple times a day plus snacks. Several families specifically mention meals supporting weight and appetite, including cooking residents respond well to. A smaller set of comments focuses less on overall food quality and more on personal choice and needs, like wanting more control over preferences and additional consistency.
common28 reviews mention this
Caring, knowledgeable staff
Many reviews describe staff who are knowledgeable, responsive, and genuinely invested in residents.
Staff is the most consistently positive theme, with reviews describing caregivers and nurses who get to know residents by name and treat them like family. Families also mention staff being prompt and supportive during health changes, including crisis moments and end-of-life care. While most comments are positive, there are also a few negative reviews that raise concerns about staffing levels or communication during specific situations.
caveat7 reviews mention this
Staffing and incident concerns
Some reviews express concerns about staffing consistency and the way incidents were handled.
Several negative reviews point to short staffing or reliance on temporary staff, especially on weekends, and connect that to gaps in care. One family recounts a serious fall and later follow-up questions about what was documented or provided. Other reviews echo the theme more generally—saying there can be too few staff for the number of residents—which can affect hygiene and day-to-day support.
caveat4 reviews mention this
Communication and paperwork frustrations
A few reviewers report problems with communication, records, or contract handling.
Some families say communication broke down around important topics, including contract-related concerns. Others describe difficulty getting responses to emails or delayed access to records after major events. These concerns are not universal, but they appear strongly in a handful of reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Hickory Hills Alzheimer's Special Care Center offers a range of tailored features designed to support residents with dementia or Alzheimer's disease, enhancing their quality of life and promoting independence. Assistance with dressing, bathing, and transfers ensures that residents maintain dignity while receiving the physical help they need. Medication management is critical in preventing confusion and ensuring adherence to prescribed treatments, while meal preparation and service cater to nutritional needs in a pleasant environment. The arrangement of transportation for medical appointments facilitates access to essential healthcare services, complemented by close coordination with health care providers for comprehensive care planning. Activities of daily living assistance not only fosters autonomy but also engages residents in familiar routines, aiding cognitive function. The 24-hour supervision guarantees safety, while specialized memory care programming--including mental wellness activities--addresses cognitive decline through stimulating exercises specifically designed for those with mild cognitive impairment. Collectively, these features create a nurturing atmosphere that prioritizes both physical well-being and emotional health for those affected by memory disorders.
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